Ford Escape Complaints

29,499 consumer complaints on file.

#10491836January 8, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM
WITH NO WARNING, I WAS UNABLE TO ACCELERATE. CAR WENT INTO LIMP MODE. I WAS ABLE TO PULL OVER SAFELY. I AM THANKFUL I WASN'T TRAVELING AT A HIGHER RATE OF SPEED OR TRAVELING ON THE FREEWAY; THIS WOULD HAVE BEEN INCREDIBLY DANGEROUS. DIAGNOSTIC LIGHTS ON DASH INDICATED SOMETHING WITH THROTTLE. WAS ABLE TO GET CAR HOME - VERY DIFFICULT. HAD TO HAVE IT TOWED. VERY EXPENSIVE CAR REPAIR, 208.00 PART (THROTTLE BODY) AND 190.00 LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491839January 8, 2013
POWER TRAIN
MY VEHICLE WILL BE DRIVING FINE UNTIL SUDDENLY THE CAR LOSSES THE ABILITY TO ACCELERATE AND THE "WRENCH" LIGHT APPEARS AND THE ENGINE SHAKES FORCEFULLY. AT THAT TIME I POWER THE VEHICLE OFF AND RESTART IT. WHEN IT RESTARTS THE ENGINE SHAKES FOR LIKE 30 SECONDS AND THEN THE CAR PROCEEDS TO DRIVE NORMAL UNTIL THE NEXT INCIDENT OCCURS. AT THE TIME I WAS DRIVING ON A BUSY ROAD AT ABOUT 50 MILES PER HOUR. THIS HAS HAPPENED ON SEVERAL OCCASIONS. I WAS ON THE HIGHWAY DRIVING 65 AND IT HAS HAPPENED. I HAVE THREE KIDS AND THIS IS EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491633January 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35-70 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE CONTACT STATED THE DEALER WANTED $400 TO REPLACE THROTTLE BODY, WHICH WAS ONLY GUARANTEED FOR 12 MONTHS. . THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE, AS THE THREE YEAR 36,000 MILES WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE CURRENT MILEAGE WAS APPROXIMATELY 45,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491669January 7, 2013
ENGINE, POWER TRAIN
TURNED ONTO MY STREET ON MY WAY HOME FROM WORK AND ALL OF A SUDDEN COULDN'T GIVE THE CAR ANY GAS. NOTICE WRENCH LIGHT CAME ON. COASTED INTO DRIVEWAY TURNED CAR OFF-WAITED A FEW AND TURNED BACK ON. NO LIGHT AND CAR SEEMED FINE. NEXT DAY TOOK CAR OUT AND JUST AFTER GETTING ON HIGHWAY CAR DID THE SAME THING THIS TIME THE CHECK ENGINE LIGHT CAME ON AS WELL. TURNED OFF AND ON AND WRENCH LIGHT WENT OFF BUT ENGINE LIGHT STAYED ON. DROVE DIRECTLY TO DEALERSHIP. WAS TOLD IT WAS THE THROTTLE BODY GOT STUCK AND WAS BEING REPLACED. VERY DANGEROUS WHEN DRIVING ON BUSY ROADS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491684January 7, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE SHUT OFF AND RESTARTED THE VEHICLE, AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC STEERING AND THE TORQUE SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THEY REFERRED THE CONTACT TO THE DEALER TO VERIFY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491692January 7, 2013
STRUCTURE:BODY, VISIBILITY/WIPER
AFTER UNLOADING ITEMS FROM REAR CARGO AREA, TAILGATE WAS CLOSED, AND THE REAR TAILGATE WINDOW EXPLODED IN MY FACE SPONTANEOUSLY. IT SEEMED AS IF THE RECIPROCATING ARMS PERHAPS DID NOT COLLAPSE COMPLETELY AND WENT THROUGH THE WINDOW. AN INDIVIDUAL WHO ASSISTED IN CLEANING UP THE DEBRIS WAS CUT BY THE GLASS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10491562January 6, 2013
POWER TRAIN
HAD BEEN DRIVING VEHICLE ON BUSY CITY STREET FOR APPROXIMATELY 3 MILES THROUGH TRAFFIC LIGHTS. STOPPED AT RED LIGHT TO ENTER FREEWAY WITH SEVERAL OTHER VEHICLES ON TWO LANE FREEWAY ONRAMP. LIGHT TURNED GREEN, I ATTEMPTED TO ACCELERATE TO FREEWAY SPEED, VEHICLE ONLY OBTAINED ABOUT 2MPH, VEHICLE WAS RUNNING BUT HAD NO RESPONSE TO GAS PEDAL ( RPM'S DIDN'T INCREASE), TWO RED WARNING LIGHTS APPEARED ON DASH. I MANAGED TO COAST ONTO THE MINI SHOULDER OF THE ONRAMP, STICKING HALFWAY INTO TRAFFIC, DUE TO THE SMALL SIZE OF THE SHOULDER. I SHIFTED THROUGH PARK, NEUTRAL, DRIVE, NO RESPONSE, TURNED VEHICLE OFF, THEN RESTATED AND VEHICLE OPERATED NORMALLY, WARNING LIGHTS OUT. VERY, VERY DANGEROUS SITUATION AND CAR ONLY HAS 40,000 MILES. IN RESEARCHING THIS ONLINE, THERE ARE THOUSANDS OF SIMILAR EXPERIENCES WITH ALL MILEAGES, FORUMS ARE SAYING THE DEALER IS REPLACING DEFECTIVE THROTTLE BODY ASSEMBLIES. THIS IS A MAJOR SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491521January 5, 2013
ENGINE, VEHICLE SPEED CONTROL
CAR STARTED AND AFTER BACKING OUT AND MOVING FORWARD, STOP ENGINE NOW MESSAGE CAME ON WITH A RED TRIANGLE ON DASH. SLOWLY MOVED TO A PARKING SPACE. TURNED ENGINE OFF AND WAITED FOR ONE MINUTE AND RESTARTED. MESSAGE WAS GONE AND CAR DRIVEN HOME. BROUGHT TO DEALER FOLLOWING WEEK WITH DESCRIPTION OF PROBLEM. THEY DIAGNOSED AS A FAILURE OF THE THROTTLE BODY AND REPLACED THE THROTTLE BODY AND ASSEMBLY AT COST OF $629. READ IN OTHER COMPLAINTS THAT PROBLEM RESURFACES LATER. HAPPY THAT I WAS NOT TRAVELING ON FREEWAY WHEN THE PROBLEM OCCURRED. CONSIDERING FREQUENCY OF THIS AND OTHER PROBLEMS RELATED TO SHUTDOWN AND HYBRID, SHOULD A RECALL BE ISSUED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491000January 4, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
GAS PEDAL STICKS, ESPECIALLY IN COLD WEATHER. HAVE HAD TO PUT CAR INTO NEUTRAL ON MORE THAN 1 OCCASION DUE TO PEDAL STICKING AT HIGH SPEED. ALSO STICKS WHEN ACCELERATING AT LOW SPEED, MAKING ACCELERATION ALMOST IMPOSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491447January 4, 2013
STEERING
THE POWER STEERING HAS BEEN LOCKING UP IN MY 2008 FORD ESCAPE AND ALSO WHEN IDLING AT A STAND STILL MY STEERING WHEEL PULSES/VIBRATES. I HAVE TO TURN THE VEHICLE OFF, AND RESTART IT. SOME TIMES THAT FIXES IT AND SOME TIME IT DOESN'T. SHOULD BE A RECALL WITH ALL THESE POWER STEERING PROBLEMS, THIS IS NOT SAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491453January 4, 2013
ENGINE
I WAS DRIVING AT 55MPH ON A COUNTY ROAD. ALL OF A SUDDEN THE ENGINE STARTED TO MAKE A BANGING NOISE AND I LOST MOST POWER. I WAS ABLE TO LIMP INTO A OIL CHANGE PLACE. THEY LOOKED AT THE OIL AND IT WAS NEARLY EMPTY. I HAVE ALWAYS CHANGED THE OIL ON TIME AND DONE ALL OTHER MAINTENANCE ON THIS CAR. THERE WAS NO APPARENT OIL LEAK AND NO SIGN OF BURNING OIL. I HAD CHECKED THE OIL ABOUT 300 MILES PRIOR. THE OIL JUST DISAPPEARED AND THE ENGINE THREW A ROD NECESSITATING A NEW ENGINE. ESTIMATED REPAIR COST 5-6K. I HAVE READ OF AT LEAST 21 OTHER PEOPLE WHO EXPERIENCED THE EXACT SAME PROBLEM; THE OIL JUST DISAPPEARED AND THE ENGINE THROWS A ROD. THERE IS OBVIOUSLY A DEFECT IN THIS ENGINE. I WAS LUCKY THAT I WAS DRIVING ON A COUNTRY ROAD AND NOT A FREEWAY AND HAD A PLACE TO PULL OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491451January 4, 2013
STEERING
WHILE SITTING IN TRAFFIC MY STEERING WHEEL SUDDENLY TURNED ON ITS OWN SLIGHTLY. AS I STARTED TO MOVE FORWARD I REALIZED THE STEERING WAS EXTREMELY DIFFICULT AND APPEARED TO HAVE NO POWER STEERING. I WAS JUST NEAR THE DEALERSHIP SO I WAS ABLE TO GET IT IN TO THEM. IT TURNS OUT THE STEERING COLUMN IS ELECTRONIC AND BROKE REQUIRING VERY EXPENSIVE REPAIRS. I RESEARCHED THIS PROBLEM ON-LINE AND I AM FINDING IT TO BE A SIMILAR COMPLAINT ACROSS THE COUNTRY INCLUDING WITH OTHERS WHO WERE ACTUALLY MOVING AT THE TIME OF THE COLUMN FAILURE. MANY AT LOW MILEAGE (LESS THAN 55,000). I FEEL THIS IS BEING IGNORED BY FORD AS A SAFETY ISSUE AND THAT IT IS A KNOWN DEFECT THAT FORD SHOULD BE RESPONSIBLE FOR FIXING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491486January 4, 2013
ENGINE AND ENGINE COOLING
I WAS COMING TO A STOP AT A LIGHT AND THE VEHICLE STALLED. IT WAS A DANGEROUS SITUATION. I ASSUMED THIS WAS A RANDOM EVENT. CAR STARTED RIGHT UP AND NO CHECK ENGINE CODE LIGHT CAME ON ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490869January 3, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
AFTER STOPPING AND UPON ACCELERATION THE ENGINE COMPLETELY SHUTS DOWN AND THE CAR STALLS. AFTER PUTTING THE CAR IN PARK AND RESTARTING THE CAR, IT RUNS OKAY. THIS HAS HAPPENED TO ME 4 TIMES OVER A 23 MONTH PERIOD. EACH TIME I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP. THE FIRST TWO TIMES I WAS TOLD THE CAR WAS STILL BREAKING IN AND IT MUST BE DUE TO THE GAS I WAS USING. THE THIRD TIME, THEY REPLACED THE THROTTLE BODY. TO MY KNOWLEDGE THE "WRENCH" LIGHT ONLY CAME ON ONCE. THEY SAID THEY HAD A NUMBER OF VEHICLES THAT THIS HAD HAPPENED WITH AND REPLACING THE THROTTLE BODY HELPED. THREE WEEKS AFTER THEY REPLACED THE THROTTLE BODY, IT HAPPENED AGAIN! THIS TIME ONLY THE ENGINE LIGHT CAME ON. FORD SAYS THEY NEED A CODE TO TRY TO FIX THE PROBLEM. THE DEALERSHIP TOLD ME THAT THERE WAS ONE OTHER PERSON, WHO HAS THE SAME MAKE AND MODEL AS MINE THAT THIS IS HAPPENING TOO. THIS PERSON ALSO HAD THE THROTTLE BODY REPLACED. THE FACT THAT NO CODE IS TRIPPED IS A PROBLEM IN ITSELF! PLEASE HELP! I DO NOT WANT ANYONE TO BE KILLED BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490876January 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH DOWNHILL AND THE CONTACT DEPRESSED THE BRAKE PEDAL REPEATEDLY HOWEVER, THE VEHICLE FAILED TO DECELERATE UNTIL THE GEAR LEVER WAS SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 12V353000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 215,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490873January 3, 2013
SERVICE BRAKES
WARNING LIGHT (ABS) AND MESSAGES APPEARED (SERVICE 4 X 4, SERVICE BRAKES SOON) UNEXPECTEDLY. AFTER LETTING THE CAR SIT FOR A DAY, THE LIGHT AND MESSAGES WENT AWAY. HOWEVER, THE NEXT TIME THE CAR WAS DRIVEN, IT BUCKED WHEN THE BRAKES WERE APPLIED, AND THE TRACTION CONTROL WARNING LIGHT CAME ON - ON A DRY ROAD. AFTER RESEARCHING THE PROBLEM ONLINE, IT SEEMS THAT MANY ESCAPE HYBRID OWNERS HAVE HAD THE SAME ISSUE. OWNER IS AFRAID TO DRIVE THE CAR FOR FEAR OF COMPLETE BRAKE FAILURE AND AFRAID TO TAKE IT TO THE DEALER FOR FEAR OF COSTLY REPAIRS FOR THIS ISSUE AFTER HAVING SPENT $5000 TO REPAIR COMPLETE FAILURE OF POWER TRAIN SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490925January 3, 2013
VEHICLE SPEED CONTROL
THE GAS PEDAL IS "STICKING." IT WON'T DEPRESS. THROTTLE BODY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490952January 3, 2013
POWER TRAIN
STOPPED AT A BUSY INTERSECTION HIGHWAY AT TRAFFIC LIGHT,TRAFFIC LIGHT TURNED GREEN FOR ME TO PROCEED MY CAR WOULD NOT MOVE AS IF THE VEHICLE WAS IN NEUTRAL, SHIFT SELECTOR WAS IN DRIVE POSITION DEPRESSING THE ACCELERATOR PEDAL RAISED ENGINE RPM WITH NO VEHICLE MOVEMENT. I PUT THE VEHICLE IN THE PARK POSITION THAN BACK INTO DRIVE STILL NO FORWARD MOVEMENT. I PUT THE VEHICLE BACK IN PARK TURNED IGNITION OFF,RESTARTED CAR MOVED SELECTOR BACK INTO DRIVE AND DROVE OFF ?? WENT TO MY FORD DEALER EXPLAINED THE PROBLEM ,THEY RAN CHECKS SCANNED CODES CAME UP NO CODE FAULTS. I WAS TOLD TO CONTINUE TO DRIVE THE VEHICLE TO SEE IF THE PROBLEM COMES BACK. 786 MILES ON ODOMETER NO RE OCCURRENCE. VERY CONCERNING TO ME WHEN WILL THIS HAPPEN AGAIN! GOING THRU THE ABOVE PROCEDURE LUCKY I WASN'T HIT FROM BEHIND BY A CAR OR TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490704January 2, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AT FREEWAY SPEED THE CAR LOST POWER. WE WERE ABLE TO PULL TO THE SHOULDER OF THE HIGHWAY. A SMALL WRENCH WARNING LIGHT APPEARED ON THE DASHBOARD. WE CHECKED THE OWNER'S MANUAL, AND IT REFERRED TO A "THROTTLE/POWER TRAIN" ISSUE AND TOLD US TO SEEK DEALER ATTENTION AS SOON AS POSSIBLE. THE ENGINE RESTARTED, SO WE CONTINUED OUR TRIP. WE STOPPED IN SULFUR SPRINGS, TX, AT THE FORD DEALERSHIP. THAT MORNING THE VEHICLE BATTERY WAS DEAD (WHICH WAS THE FIRST PROBLEM WE HAVE EVER HAD WITH THE VEHICLE), AND WE BEGAN OUR TRIP AFTER JUMP-STARTING THE CAR. I THOUGHT THE STALLING WAS RELATED TO THE BATTERY PROBLEM. THE EVENTS WERE EXPLAINED TO THE TECH, WE REPLACED THE BATTERY WHICH WE FELT WOULD ALSO SOLVE THE STALLING PROBLEM. THE STALL OCCURRED THE NEXT DAY, AND AGAIN ON OUR RETURN TRIP. I TOOK THE VEHICLE TO OUR LOCAL FORD DEALER WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. WE HAVE NOT, AS OF NOW, TESTED THE REPAIR AT FREEWAY SPEED, BUT WERE ASSURED BY THE DEALER THAT THE PROBLEM WAS SOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490707January 2, 2013
VISIBILITY:GLASS, SIDE/REAR
MY REAR HATCH WINDOW JUST EXPLODED. I PULLED INTO THE CAR PORT AT THE AIRPORT FOR OUR CHRISTMAS FLIGHT HOME, TOOK LUGGAGE OUT THE BACK AND CLOSED THE HATCH AND BOOM GLASS EVERYWHERE. LUCKILY NO ONE WAS HURT BUT WHAT WAS I SUPPOSED TO DO? MISS OUR FLIGHT HOME FOR CHRISTMAS OR CALL A NEIGHBOR AT 8 AM TO COME SWAP OUT VEHICLES SO IT WOULDN'T BE VANDALIZED WHILE I WAS GONE. IT WAS IN THE UPPER 30S WHEN THIS HAPPENED, HOWEVER MY VEHICLE STAYS PARKED OUTSIDE SO IT WARMED UP GRADUALLY LIKE IT ALWAYS DOES. WE I GOT TO MY DESTINATION I CALLED MY FORD DEALER SINCE I BOUGHT THE EXTENDED WARRANTY AND THEY TOLD ME IT WAS NOT COVERED UNDER WARRANTY EVEN THOUGH I STATED THE NUMEROUS ARTICLES THAT I HAVE READ ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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