Ford Escape Complaints

29,499 consumer complaints on file.

#10496076February 1, 2013
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE SEAT BELT PRE-TENSIONER CONNECTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 3/14/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496112February 1, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
MY GAS PEDAL STICKS, ESPECIALLY WHEN IT'S COLD OUT. I'VE TALKED TO FORD ABOUT IT AND 3 OTHER MECHANICS AND NO ONE KNOWS WHY. I HAVE A HEATED GARAGE SO IT'S NOT FROZEN. NOT SURE WHAT TO DO BUT IS EMBARRASSING AND DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496116February 1, 2013
POWER TRAIN
I WAS MAKING A RIGHT TURN AS I STRAIGHTEN OUT MY CAR FROM THE TURN MY CAR LOST POWER. I HAD MY FOOT ON THE GAS BUT WASN'T GOING FORWARD AND THE VEHICLE WAS SHAKING REALLY BAD. THE IRONIC THING IS I FELT A TUG HERE AND THERE BEFORE BUT I THOUGHT I WAS BEING PARANOID. I DON'T THINK I WAS!!! THANK GOODNESS I HAD TURNED OUT OF TRAFFIC. I DIDN'T WANT TO TURN IT ON AGAIN I REMEMBERED I HAD A TOW CARD FROM WHEN I BOUGHT MY VEHICLE. IF THIS IS SOME DEFECT I NEED TO KNOW. I HAD MY LAST VEHICLE FOR 11 YEARS AND NEVER DID SOMETHING LIKE THIS HAPPEN. I BOUGHT A NEW CAR SO THAT I DON'T GET STRANDED AND I DID GET STRANDED. I HAD IT TOWED TO MAXWELL FORD AFTER THEY TESTED IT TODAY I WAS TOLD IT WAS THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495313January 31, 2013
SERVICE BRAKES
I WAS DRIVING DOWN A SMALL HILL AND HAD A BLOW OUT THE BRAKES DID NOT STOP THE CAR LOST CONTROL AND ROLLED OVER THE SIDE OF THE HILL.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10495324January 31, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
THE CAR LOST ENGINE POWER UNEXPECTEDLY WHILE UNDER WAY. PRESSING THE GAS PEDAL MADE NO DIFFERENCE, AND THE CAR WOULD NOT COAST - IT LOST SPEED RAPIDLY. UPON TURNING THE CAR OFF AND WAITING A FEW MINUTES, THE CAR WOULD RESTART AND OPERATE NORMALLY. SOMETIMES IT WOULD OPERATE FOR NORMALLY FOR THE ENTIRETY OF THE TRIP, OTHER TIMES THE CAR WOULD EXHIBIT THE PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496021January 31, 2013
ENGINE, POWER TRAIN
THIS VEHICLE BELONGS TO MY DAUGHTER AND WHILE DRIVING TO GET LUNCH THE SAID VEHICLE SLOWED AND STARTED JERKING AND SHAKING. THE ENGINE DIDN'T DIE BUT THE ACCELERATOR WOULD NOT THROTTLE UP. SHE EVENTUALLY WAS ABLE TO RETURN BACK TO WORK AND LATER IN THE AFTERNOON HAD A DOCTOR'S APPOINTMENT AND SHE LEFT WORK FOR HER APPOINTMENT AND TRAVELED ABOUT A MILE BEFORE EXPERIENCING THE SAME SYMPTOMS AS PREVIOUSLY STATED. MY DAUGHTER PHONE ME FOR HELP AND I WENT TO HER LOCATION AND WE TRADED VEHICLES AND I TRIED TO DRIVE IT BUT IT WOULDN'T ACCELERATE AS BEFORE. THE ENGINE WOULD IDLE AND THE SPEEDOMETER INDICATED 3 MPH. I NOTIFIED FORD AND REQUESTED A WRECKER AND THEN WAS ABLE TO GET THE ESCAPE TO DRIVE ABOUT ANOTHER MILE BEFORE IT STALLED AGAIN. I WAITED FOR A WRECKER THAT NEVER CAME AND I FINALLY STARTED THE ENGINE AGAIN AND ENTERED THE INTERSTATE AND TRAVELED ABT SIX MILES AT 65 -70 MPH WHEN IT LOST POWER AGAIN. I IDLED AT 3 MPH FOR ABOUT A MILE TO THE FORD DEALERSHIP AND THEY WERE CLOSED. FINALLY I IDLED ANOTHER 2 MILES TO THE DAUGHTER'S RESIDENCE AND PARKED THE VEHICLE IN HER GARAGE.THE NEXT DAY I WENT TO AUTOZONE AND I ASKED THEM WHAT CODES P2111 AND P2112 WERE AND THEY ADVISE ME IT HAD TO DO WITH THE THROTTLE BODY. I THEN DROVE IT TO THE DEALERSHIP AT 3 MPH AND LEFT IT . I PURCHASED A THROTTLE BODY FROM ANOTHER FORD DEALERSHIP AND INSTALLED IT IN ABOUT TWENTY MINUTES. IT SEEMS TO BE RUNNING GOOD NOW AFTER TEST DRIVING IT FOR 15 MILES WITH NO ISSUES. THE VEHICLE'S WARRANTY EXPIRED @ 3YRS OR 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495199January 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ACCELERATOR BECAME UNRESPONSIVE WITHOUT WARNING. THE VEHICLE WAS SHUT DOWN AND RESTARTED THEN OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND OFFERED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 60,566. UPDATED 06/04/2013*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495227January 30, 2013
ENGINE
TL* THE CONTACT OWNS 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE HESITATED THEN STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE COILS AND COMPUTER WERE DEFECTIVE. AS A RESULT, THE COILS, COMPUTER, AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495278January 30, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STARTED THE IGNITION AND AN UNUSUAL NOISE EMITTED FROM THE ENGINE AREA AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE ENGINE WAS SHUT DOWN. UPON RESTARTING, THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE OCCURRED WHILE IDLING OR WHEN THE IGNITION WAS STARTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495282January 30, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
AS I WAS PULLING AWAY FROM THE INTERSECTION, I LOST ALL THROTTLE. I HAD NO POWER AT ALL, IT WANTED TO STALL AND I HAD NOWHERE TO PULL OVER FROM THE INSIDE LANE. THE DRIVER BEHIND ME ALMOST REAR ENDED ME. I HAD TO STOP IN THE MIDDLE OF TRAFFIC WITH MY HAZARD LIGHTS ON. THIS IS A SERIOUS SAFETY ISSUE, THIS SHOULD NOT HAPPEN ON A NEW VEHICLE THAT HAS ONLY 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495043January 29, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
THERE HAVE BEEN SEVERAL DIFFERENT OCCASIONS WHERE MY CAR WILL NOT ACCELERATE DURING COLD WEATHER MONTHS. JANUARY 4, 2013 WAS WHEN I NEARLY GOT INTO AN ACCIDENT BECAUSE OF IT. ONE MORNING WHEN I WAS ON MY WAY TO WORK, I PULLED OUT ONTO A MAIN ROAD AND MY CAR'S ACCELERATION DRASTICALLY SLOWED DOWN (TO ABOUT 5-10 MPH ON A 40MPH ROAD). THE VEHICLE BEHIND ME ALMOST SLAMMED RIGHT INTO ME BECAUSE MY BRAKE LIGHTS WERE NOT ON (AND WHY WOULD THEY BE? I HAD MY FOOT ON THE GAS PETAL TRYING TO MAKE IT GO!) THE FACT THAT FORD DOESN'T ACKNOWLEDGE THIS PROBLEM IS SCARY! I AM HONESTLY CONCERNED THAT ONE DAY THIS WILL CAUSE ME TO GET INTO A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495049January 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE MADE LOUD NOISES. AS THE CONTACT TRIED TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,809. THE CURRENT MILEAGE WAS APPROXIMATELY 50,934. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495078January 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A DEFECT IN THE ENGINE CAUSING THE CYLINDERS TO MISFIRE. THE MECHANIC NOTICED A CYLINDER WAS CRACKED AND REPLACED THE DAMAGED CYLINDER. THE REPAIR DID NOT REMEDY THE MISFIRING. THE DEALER PERFORMED ANOTHER DIAGNOSTIC TEST. THE SECOND TEST RESULTS SHOWED THAT ALL OF THE CYLINDERS WERE MISFIRING AND THE COMPUTER HAD MALFUNCTIONED. THE CONTACT HAD REPLACED THE COILS SEVERAL TIMES BEFORE TAKING THE VEHICLE TO A MECHANIC. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495171January 29, 2013
STEERING
WHILE DRIVING THE VEHICLE THE STEERING LOCKED UP. I MANAGED TO PULL INTO A GAS STATION AND ASKED A GENTLEMAN FOR ASSISTANCE. HE HAPPENED TO OWN A 2008 FORD ESCAPE. HE SAID TO TURN IT OFF AND START IT AGAIN AND IT WILL WORK. IT DID. NOW WHILE IDLING THE STEERING WHEEL MOVES LEFT AND RIGHT ERRATICALLY. I RESEARCHED THE PROBLEM AND IT IS HAPPENING TO A LOT OF PEOPLE WITH THIS VEHICLE, IN SOME CASES WITH SERIOUS ACCIDENTS. I RESEARCHED THE STEERING SYSTEM USED. I USES A STEPPER MOTOR FOR POWER ASSISTANCE. I WORK WITH CNC EQUIPMENT WITH STEPPER MOTORS. GENERALLY WHEN A STEPPER MOTOR ACTS ERRATICALLY OR LOCKS IN POSITION IT IS A PROBLEM WITH SOFTWARE HAVING BEEN CORRUPTED OR AN INCIDENCE THAT CAUSES THE ENCODER TO LOSE POSITION. ( BOTH CASES CAN BE CAUSED BY SHOCK, POWER SURGE OR LOSS OF COMMUNICATION) WHEN A STEPPER MOTOR IS UNDER POWER IT IS LOCKED IN POSITION UNTIL IT RECEIVES COMMUNICATION TO MOVE,IN STEPS,VERY SMALL INCREMENTS. (YOU CANNOT MOVE THEM BY HAND) THIS IS OK ON A CNC MACHINE. YOU JUST RUIN WHAT EVER YOU ARE FABRICATING. ON A VEHICLE STEERING SYSTEM, ITS CATASTROPHIC FAILURE (YOU CANNOT TURN THE STEERING WHEEL) AND A VERY SERIOUS ISSUE. STOPPING AND RESTARTING THE VEHICLE AND HAVING IT WORK AGAIN SOUNDS LIKE THE SYSTEM REBOOTS. THE RE OCCURRENCE MAKES IT SOUND LIKE THE FIRMWARE IS CORRUPT. THE SYSTEM IS APPARENTLY NOT ISOLATED ENOUGH TO AVOID BEING CORRUPTED. IT MAY ALSO BE JUST A BAD BATCH OF ENCODERS AT ANY RATE IT IS A SERIOUS ISSUE FORD NEEDS TO ADDRESS BEFORE SOMEONE GETS KILLED. IT ISN'T JUST THE OWNERS OF THESE VEHICLE THAT NEED IT FIXED. EVERYONE ON THE ROAD IS ENDANGERED. I LOOKED AT NHTSAS TEST PROTOCOL AND FOUND NO TESTS FOR ELECTRIC POWER STEERING SYSTEMS. IN THE PAST THIS WASN'T AN ISSUE WITH HYDRAULIC SYSTEMS, YOU HAD MANUAL OVER-RIDE. YOU CAN'T TURN THESE SYSTEMS MANUALLY. YOU GO WHATEVER DIRECTION IT IS POINTED WHEN IT LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494947January 28, 2013
STEERING
THIS MORNING I WAS BACKING UP FROM MY DRIVE WAY. THAN WHEN I PUT IT IN DRIVE THE STEERING WHEEL WOULD NOT TURN. IT SCARED ME BEING THAT I WAS IN THE STREET SO I TURNED THE CAR OFF AND TURNED IT BACK ON AND THE STEERING WHEEL WORKED. BUT THIS IS SCARY IF I HAD BEEN SOMEWHERE ELSE AND THERE HAD BEEN TRAFFIC. I HAVE HAD MY IGNITION WORKED ON BY FORD SEVERAL TIMES. THEY ARE TELLING ME THAT THIS IS ANOTHER PROBLEM AND IT HAS NOTHING TO DO WITH WHAT IS GOING ON. THEY ARE TELLING ME THAT IT IS GOING TO COST ME AROUND $1600.00. THIS SHOULD NOT HAVE HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494951January 28, 2013
STEERING
VEHICLE LOST POWER STEERING WHILE DRIVING. WHILE VEHICLE IS IDLING, STEERING WHEEL PULSES BACK AND FORTH SLIGHTLY, BUT OCCASIONALLY TURNS RIGHT BY ITSELF. FORD STATES THAT THIS IS AN ISSUE WITH THE SENSORS ON THE STEERING COLUMN WEARING OUT, BUT IS NOT A SAFETY ISSUE? I GUESS BRAKE FAILURE IS NOT A SAFETY ISSUE EITHER! THE "FIX" IS ONLY 14-1500.00. THIS SHOULD BE A MANDATORY SAFETY RECALL REPAIRED AT FORD MOTOR COMPANY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494981January 28, 2013
STEERING
2008 FORD ESCAPE WITH SERIOUS STEERING WHEEL SHAKING DURING DRIVING. FEELS LIKE COLUMN IS GOING TO LOCK UP OR MAKE VEHICLE SWERVE OFF COURSE. WHEN THE CAR WAS STOPPED AND TURNED OFF, AND BACK ON SYMPTOMS WENT AWAY. HOWEVER, UPON DRIVING VEHICLE AGAIN, SAME CONDITIONS CAME BACK- VERY STRONG AND VERY DIFFICULT TO KEEP VEHICLE ON DRIVE PATH. WHEN GOOGLED- MANY REPORTS SHOW UP ABOUT SERIOUS AND EXPENSIVE REPLACEMENTS OF THE ENTIRE STEERING COLUMN ARE OUT THERE. SEE:HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING THERE ARE MANY OTHER SITE WITH COMPLAINTS ABOUT THIS ISSUE. HOW CAN FORD NOT ISSUE A RECALL ABOUT POWER STEERING COLUMN FAILURES? THIS SHOULD BE CONSIDERED A SERIOUS RISK ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494986January 28, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING A LEFT TURN, THE POWER STEERING ASSIST FAILED. THE CONTACT MENTIONED THAT THE VEHICLE BECAME HARD TO STEER. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AS IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495006January 28, 2013
ENGINE
DECEMBER 28 ,2012- WHILE TRAVELING ON THE INTERSTATE AT 65MPH MY 2010 ESCAPE ENGINE CUT OFF. I FINALLY GOT TO EMERGENCY LANE AND THE SUV WAS IDLING ROUGH. I CUT THE ENGINE OFF AND RESTARTED IT IN A FEW MINUTES.I TOOK IT TO THE FORD DEALERSHIP TODAY. THEY RAN A DIAGNOSTIC TEST AND NOTHING WAS WRONG. THEY OFFER TO DRIVE IT TO SEE IF IT WOULD CUT OFF AGAIN. I HAVE ALWAYS BOUGHT TOYOTA BUT THOUGHT I WOULD BUY FORD THIS TIME. THEY ARE DEFINITELY A PROBLEM SO FORD STAND BEHIND YOUR PRODUCT AND FIX IT BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494849January 27, 2013
SERVICE BRAKES
APPROXIMATELY ONE WEEK AGO WHEN DRIVING I APPLIED THE BRAKES AND HAD VERY LITTLE EFFECTIVENESS DURING A STOP IN SLOW SPEED TRAFFIC. INSTINCTIVELY I KEPT PRESSING THE PEDAL DOWN HARDER WITH NO IMPROVEMENT. DID NOT HIT ANYTHING BUT WAS SHAKEN UP. I BLEW IT OFF THINKING I BRAKED TOO LATE. ON 1/26/2013 WHILE DRIVING ON THE HIGHWAY DURING LOW SPEED TRAFFIC AGAIN SAME INCIDENT OCCURRED. TRAFFIC WAS HEAVY AND WE WERE ROLLING ABOUT 15 MPH. BRAKES DID NOT RESPOND EFFECTIVELY, CAUGHT MY ATTENTION AND PUSHED VERY HARD. PLENTY OF ROOM IN FRONT THOUGH TO SOMEWHAT COAST-BRAKE TO A STOP. LESS THEN 30 SECONDS LATER, TRAFFIC STILL STOP AND GO, WITH PLENTY OF ROOM TO BRAKE I PUSHED ON BRAKE PEDAL WITH NO BRAKING. PUSHED THE PEDAL AS HARD AS POSSIBLE- NOTHING- AND COASTED INTO THE REAR END OF CAR IN FRONT OF ME. LOW SPEED IMPACT WITH MINOR DAMAGE TO CAR IN FRONT. FRONT BUMPER, GRILL AND RADIATOR DAMAGE TO MY CAR. THANKFUL IT WAS NOT DURING HIGH SPEED DRIVING. DID SOME RESEARCH ON INTERNET TO FIND IT HAS BEEN HAPPENING IN THE HYBRID VEHICLES WITH THE "HYDRAULIC CONTROL UNIT" SOMETIMES NOT FUNCTIONING. TAKING CAR TO DEALERS TO DROP IT OFF FOR COLLISION ESTIMATE AND HAVE THEM LOOK INTO BRAKING SYSTEM. APPROXIMATE COST REPAIR ACCORDING TO OTHER REPORTS ABOUT THIS PROBLEM IS $4,000.I FEEL VERY UNSURE ABOUT DRIVING THIS VEHICLE AGAIN ONCE IT IS FIXED AND IF PROBLEM CAN BE IDENTIFIED. AND IF FORD CAN NOT FIND THE PROBLEM WHERE DO I GO WITH IT? NUMEROUS COMPLAINTS FROM OWNERS IN REPORTS I READ LAST NIGHT WHERE FORD COULD NOT FIND PROBLEM ONLY TO HAVE IT HAPPEN TO OWNER AGAIN. I AM NOW IN THAT SAME BOAT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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