Ford Escape Complaints

29,499 consumer complaints on file.

#10498014February 13, 2013
STEERING
ON THE FIRST INCIDENT DATE MY WIFE STARTED THE CAR AND THE STEERING WOULDN'T MOVE. SHE TURNED OFF THE CAR AND RE-STARTED AND THE STEERING WAS WORKING AGAIN. THEN TWO DAYS LATER I WAS DRIVING AND THE STEERING WHEEL WAS JERKING AROUND A LITTLE, FEELING LIKE IT WAS STICKING THEN RELEASING.THE MOVEMENT WAS OCCURRING IN BOTH DIRECTIONS. I THEN STOPPED AND TURNED OFF THE CAR FOR A PERIOD OF TIME. WHEN I RESTARTED THE STEERING WAS VERY, VERY HARD TO MOVE. I TURNED OFF THE VEHICLE AND RESTARTED, THE STEERING WAS EASIER, BUT THERE WAS NOTICEABLE MOVEMENT IN THE WHEEL WHILE STILL PARKED. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THEY WERE WELL AWARE OF THE PROBLEM. THE SERVICE REP STATED THAT IT WOULD REQUIRE A STEERING COLUMN REPLACEMENT TO FIX FOR APPROX $1500. I WAS QUIT SURPRISED THAT THE SERVICE REP WAS SO FAMILIAR WITH THE PROBLEM UNTIL IN TALKING WITH THE REP. THEY STATED THAT THEY HAD ANOTHER ESCAPE IN THEIR SERVICE DEPT. AND THAT VEHICLE THE ELECTRONIC POWER STEERING HAD FAILED AND IT REQUIRES A NEW STEERING COLUMN ALSO. THE REP. ALSO ELUDED TO IT AS BEING A FAIRLY COMMON PROBLEM. (NOT THAT YOU CARE BUT IT'S NOT EVEN COVERED BY THE EXTENDED WARRANTY I PAID SO DEARLY FOR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498069February 13, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE ROAD AT NIGHT, GOING 40 MPH ON A STREET WHEN SUDDENLY MY CAR DECELERATING WITHOUT WARNING AND CAME TO A STOP ON THE SIDE OF A BUSY STREET. THE ENGINE LIGHT CAME ON HOWEVER, I WAS NOT ABLE TO GET IT TO MOVE. I HAD THE TOW COMPANY COME GET ME AND DROPPED IT OFF AT THE FORD DEALERSHIP. IT APPEARS THAT THE THROTTLE BODY WENT OUT WHILE I WAS DRIVING. NORMALLY I WOULDN'T REPORT THIS, BUT IT SEEMS TO BE A COMMON DANGEROUS EVENT WITH THE FORD ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497854February 12, 2013
POWER TRAIN, ENGINE
THREE TIMES WHILE TRAVELING AT 60+ MPH ON THE INTERSTATE THE VEHICLE LOST ALL THROTTLE RESPONSE AND A YELLOW WRENCH ILLUMINATED ON THE INSTRUMENT PANEL. TRYING TO NAVIGATE FROM THE LEFT LANE ACROSS 3 LANES OF HIGHSPEED RUSH HOUR TRAFFIC WAS VERY DANGEROUS. I TOOK THE VEHICLE TO THE LOCAL DEALER AS SOON AS POSSIBLE AND WAS TOLD IT WAS A BAD THROTTLE BODY. THIS INCIDENT COULD HAVE RESULTED IN SERIOUS INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497896February 12, 2013
VISIBILITY/WIPER, STRUCTURE:BODY:HATCHBACK/LIFTGATE
CLOSING REAR LIFT GATE AFTER THE CAR REMAINED STATIONARY OVERNIGHT, THE WINDOW SHATTERED ONTO THE GROUND AND INTO THE TRUNK. LOW TEMPERATURE FROM THE NIGHT BEFORE WAS 19 DEG F. SUBSEQUENT CLEAN-UP EFFORTS REVEALED SCRATCHES TO CAR BODY AND RESULTED IN PERSONAL INJURY (LACERATIONS). FORD WOULD NOT COVER THE REPAIR COST BASED ON VEHICLE MILEAGE, DESPITE EXPLICIT REFERENCE TO PE 11-016 AND TO FORD TECHNICAL SERVICES BULLETIN 10-22-10. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10497481February 12, 2013
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2008 FORD ESCAPE HYBRID. CONSUMER WRITES IN REGARDS TO ABS MODULE FAILURE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED SHE EXPERIENCED BRAKE FAILURE ON TWO OCCASIONS, BEFORE IT WAS DETERMINED WHAT THE PROBLEM WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497934February 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS DIAGNOSED BY BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, WHO BOTH ADVISED THAT THE TRANSMISSION GEAR SHIFTER FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,000. UPDATED 03/01/13*LJ UPDATED 03/07/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497691February 11, 2013
ENGINE, ELECTRICAL SYSTEM
CAR'S ENGINE VIBRATED VIOLENTLY AND COMPLETELY STALLED GOING 45 MPH DOWN A HIGHWAY, ACCIDENT AVOIDED AS CAR BEHIND ME SLAMMED ON THE BRAKES. CAR WOULD NOT START, CHECK ENGINE LIGHT ON. TOWED VEHICLE TO FORD DEALERSHIP WHO FOND TWO ENGINE COILS DEFECTIVE AND ALL SPARK PLUGS REPLACED. THIS VEHICLE HAS REPEATED ISSUES WITH DEFECTIVE COILS AND DANGEROUS TO TRAVEL ON A HIGHWAY WHEN ENGINE ABRUPTLY STOPS. THIS IS POOR ENGINEERING ON FORD'S PART AND DEMAND THE US GOVERNMENT FORCE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497714February 11, 2013
POWER TRAIN
MY FORD ESCAPE 2009 KEEPS LOSING ACCELERATION ABILITY. THE FIRST TIME IT HAPPENED I WAS ONLY GOING 25 ON A RESIDENTIAL ROAD SO I WAS ABLE TO PULL OVER EASILY. WRENCH LIGHT IS ON, I TURN CAR OFF AND RESTART AND ACCELERATION IS FINE. THE NEXT TIME I WAS PULLING OUT OF MY DRIVEWAY AGAIN TURN CAR OFF WAIT TURN CAR ON AND I'M FINE NEXT TIME HEADING HOME FROM WORK ON A VERY BUSY STREET HAPPENED IN THE INTERSECTION HAD TO GET OVER LIMPED INTO A QUICK TRIP TURNED OFF THEN BACK ON WORKS FINE. BUT WHO IS TO SAY THIS WON'T HAPPEN WHEN I AM TRYING TO TURN AGAINST TRAFFIC I WOULD BE IN A SERIOUS WRECK. TOOK IT TO THE DEALERSHIP THE MECHANIC COULD NOT GET A CODE OFF THE COMPUTER. THEY ARE STILL TRYING BUT WHEN A WOMEN (MYSELF) MENTIONS THROTTLE BODY THEY TRY TO SAY NO THAT COULDN'T BE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497743February 11, 2013
ENGINE AND ENGINE COOLING, SERVICE BRAKES
IN HEAVY, SLOW TRAFFIC NORTHBOUND IN RIGHT LANE ON I-93 SOUTH EXPRESSWAY IN BOSTON FIRST SAW "CHECK BRAKING SYSTEMS" MESSAGE, THEN ENGINE QUIT AND I HAD NO BRAKES. WAS ABLE TO PULL OVER TO SHOULDER AND STOPPED CAR WITH THE EMERGENCY BRAKE. AAA TOWED US TO HOTEL, SENTRY FORD IN MEDFORD, MA TOOK CAR FROM THERE TO DEALERSHIP SERVICE DEPARTMENT. THEY INFORMED ME THAT THE BRAKE BOOSTER ASSEMBLY WAS NOT COVERED, SINCE CAR WAS ABOUT 4 MOS. PAST WARRANTY. TOTAL BILL $1617.33. (DOES NOT INCLUDE THE COST OF A 4 DAY RENTAL CAR.) IF I HAD NOT BEEN IN THE RIGHT LANE AND IN SLOW TRAFFIC, WHEN THE BRAKES FAILED, I WOULD HAVE BEEN IN VERY SERIOUS TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497742February 11, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE OF THE SUSPENSION WAS SEVERELY CORRODED. THE CONTACT WAS ALSO INFORMED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497628February 10, 2013
STEERING
WHEN I'M DRIVING, THE POWER STEERING SUDDENLY SHUTS DOWN AND IT BECOMES VERY DIFFICULT TO STEER. RE-STARING THE VEHICLE FIXES THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497647February 10, 2013
SUSPENSION, STRUCTURE:BODY
THE REAR PASSENGER WHEEL WELL CORRODED COMPLETELY THROUGH THE METAL AND ENCOMPASSES THE ENTIRE UPPER SHOCK ABSORBER MOUNTING POINT. NOTHING IS HOLDING THE UPPER SHOCK ABSORBER ATTACHMENT IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497600February 9, 2013
VISIBILITY:GLASS, SIDE/REAR
AS I WAS COMING OUT OF WORK TO GO TO LUNCH I WALKED UP TO THE CAR AND SAW ALL SORTS OF GLASS ON THE GROUND AND THEN LOOKED UP AND SAW THAT MY REAR WINDOW HAD BLOWN OUT. THE RUBBER THAT HOLDS THE WINDOW WAS ON THE OUTSIDE OF THE CAR. I HAD A POLICE OFFICER COME OUT AND LOOK AT IT AND HE DETERMINED THAT IT WAS NOT VANDALISM OF ANY TYPE. IT WAS A BRIGHT SUNNY DAY AND ABOUT 28 DEGREES. IT WAS PARKED IN THE PARKING LOT AND IT JUST BLEW OUT. I AM GRATEFUL FOR THAT BECAUSE I DRIVE QUITE A WAYS TO WORK ON A VERY BUSY ROAD AND IF THAT HAD HAPPENED WHILE I WAS DRIVING IT MAY OF CAUSED A SERVE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496908February 8, 2013
STEERING
POWER STEERING FAILED WHILE DRIVING, RESTARTING CAR TEMPORARILY FIXES PROBLEM. HAS HAPPENED MULTIPLE TIMES IN THE PAST WEEK. DOESN'T MATTER IF CAR IS COLD OR WARM, AND DOESN'T MATTER IF IT IS SHUT OFF FOR A FEW SECONDS OR LONGER FOR THE PROBLEM TO CORRECT ITSELF. EFFECT IS AS IF THERE'S NO POWER STEERING, DIFFICULT TO MANEUVER. (I UNDERSTAND THAT IT'S NOT ACTUALLY POWER STEERING, THERE'S NO FLUID, BUT I DON'T KNOW WHAT ELSE TO CALL IT.) STEERING WHEEL HAS STARTED TO RATTLE AND VIBRATE WHILE IDLING. DEALERSHIP SAID COMPUTER SENSOR WAS OUT OF CALIBRATION, RE-CALIBRATED, BUT IT DID NOT FIX THE PROBLEM. THEY SAY NEEDS WHOLE NEW STEERING COLUMN, A $1500 FIX. GOT A SECOND OPINION FROM OTHER REPAIR SHOP, SAME CONCLUSION. I KEEP UP ON ALL MAINTENANCE AND HAVE NEVER HAD A REPAIR ON THIS VEHICLE BEFORE. I'M SURPRISED THERE'S NOT A RECALL ON THIS PROBLEM AS I'VE READ NUMEROUS REPORT OF THE SAME PROBLEM ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496823February 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT AN UNKNOWN FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER BECAME CRACKED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 63,085 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496824February 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496689February 7, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
DRIVING VEHICLE ON INTERSTATE HIGHWAY @ HIGHWAY SPEEDS. WHILE MERGING INTO TRAFFIC, EXPERIENCED ABRUPT LOSS OF POWER. AMBER WRENCH WARNING LIGHT CAME ON. MOVED TO SHOULDER OF ROAD IN HEAVY TRAFFIC, STOPPED VEHICLE, TURNED OFF IGNITION & AFTER ABOUT 30 - 40 SECONDS RESTARTED VEHICLE, POWER RESTORED & VEHICLE CONTINUED TO DRIVE NORMALLY (WRENCH LIGHT OFF). TOOK VEHICLE TO DEALER, WHERE THROTTLE BODY WAS REPLACED, NOT UNDER WARRANTY (DESPITE TSB 09-19-12). ON FEB. 3, 2012, EXPERIENCED SIMILAR LOSS OF POWER PROBLEM, AND THE AMBER WRENCH LIGHT AND MASTER VEHICLE ELECTRICAL HAZARD WARNING LIGHT CAME ON, AND VEHICLE COMPLETELY SHUT DOWN (MILEAGE AT THIS POINT: 45,500 MILES). AFTER SHUTTING OFF THE IGNITION & RESTARTING, THE VEHICLE WOULD RUN NORMALLY FOR 45-60 SECONDS, THEN WOULD FAULT & SHUT DOWN. I WAS CLOSE TO MY WORKPLACE, SO I LIMPED IT BACK TO WORK. CALLED DEALER, WHO RECOMMENDED CALLING FORD'S ROADSIDE ASSISTANCE. VEHICLE WAS TRANSPORTED TO HYBRID CERTIFIED DEALER, WHERE THE THROTTLE BODY WAS REPLACED (UNDER WARRANTY THIS TIME) AND THE PCM WAS REPROGRAMMED. WHEN I CAME TO PICK THE VEHICLE UP, I EXPERIENCED THE SAME LOSS OF POWER & WARNING LIGHTS (OPEN WRENCH LIGHT). DEALER NOW CLAIMS A SENSOR IN THE SHIFT ASSEMBLY IS BAD & IS CAUSING THE PROBLEM (CLAIMING THIS IS NOT COVERED BY WARRANTY). VEHICLE IS STILL AT DEALER AT THE TIME OF THIS POST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496722February 7, 2013
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE 5 FREEWAY. I HAD BEEN DRIVING FOR ABOUT 45 MINUETS. I CHANGED LANES TO THE RIGHT AND THE STEERING GOT EXTREMELY HARD TO MOVE. I PULLED OF THE FREEWAY AT THE NEXT OFF RAMP. THE ENTIRE TIME THE WHEEL WAS VERY HARD TO MANEUVER. I CAME TO A STOP TURNED OFF THE CAR, CHECKED ALL MY FLUIDS, AND GOOGLED THE ISSUE ON MY PHONE. ALL RESULTS LEAD TO ELECTRICAL POWER STEERING. I TURNED THE CAR BACK ON AND ALL FUNCTION RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496620February 6, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE STALLS INTERMITTENTLY WHEN DRIVING AT VARIOUS FREEWAY SPEEDS. PRESSING ALL THE WAY DOWN ON THE GAS PEDAL THE VEHICLE RECOVERS ACCELERATION. THE VEHICLE WAS CHECKED BY AN AUTHORIZED DEALER AT 325 MI. ON THE ODOMETER AND "NO VEHICLE PROBLEM FOUND". VEHICLE HAS EXPERIENCED EIGHT FREEWAY INCIDENTS OF STALLS IN 3908 MI.ON THE ODOMETER, THE STALLS HAVE OCCURRED AT DIFFERENT SPEEDS OR VEHICLE MANEUVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496643February 6, 2013
STEERING
STEERING WHEEL HAS BEEN SHAKING WHEN CAR IS STOPPED AND AT LOW SPEEDS. POWER STEERING DOES NOT WORK AT TIMES WHEN CAR IS STARTED, I TURN IT OFF AND RESTART THE CAR AND IT WORKS. WHILE COMING TO A STOP AT AROUND 35 MPH THE POWER STEERING FAILED, SHUT OFF THE CAR AND TURN IT BACK ON AND IT STILL DID NOT WORK. STEERING WHEEL SHAKES LEFT AND RIGHT AND MAKES A BAD NOISE WHILE IN PARK AND AT LOW SPEEDS. HAVE NOT TAKEN CAR TO BE SERVICED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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