Ford Escape Complaints

29,499 consumer complaints on file.

#10499946February 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND EVENTUALLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499952February 25, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER WAS IDLING IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A HOUSE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10499957February 25, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE FAILURE WAS EXPERIENCED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 4/24/13 *CN UPDATED 05/20/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499969February 25, 2013
ENGINE, POWER TRAIN
OUR 2009 FORD ESCAPE IS STALLING AND SURGING. THE ESCAPE SUDDENLY DECELERATES LIKE IT IS STALLING OUT, ON OTHER OCCASIONS IT ACCELERATES AND REVS THE ENGINE REALLY HIGH THEN DROPS BACK DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499980February 25, 2013
STEERING
WHILE DRIVING MY 2008 FORD ESCAPE GOING 45MPH MY POWER STEERING FAILED. LUCKILY I WAS ABLE TO PULL OFF THE ROAD WITHOUT CAUSING AN ACCIDENT. I STOPPED THE VEHICLE AND SHUT IT OFF. ONCE I RESTARTED THE VEHICLE THE POWER STEERING STARTED WORKING AGAIN. AS I CONTINUED TO DRIVE MY STEERING WHEEL BEGAN TO SHAKE AND THE POWER STEERING WENT OUT AGAIN. I LOOKED UP ON LINE ABOUT THIS AND FOUND NUMEROUS COMPLAINTS CONCERNING THIS ISSUE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT IS DIRECTLY RELATED TO THIS VEHICLE ACROSS THE COUNTRY. I'M SURPRISED NO ONE HAS BEEN KILLED YET BUT IT WILL HAPPEN IF SOMETHING IS NOT DONE ABOUT IT. I CONTACTED MY FORD DEALER AND THERE IS CURRENTLY NO RECALL ON THIS VEHICLE FOR THIS PROBLEM. I ALSO CONTACTED THE FORD MOTOR COMPANY AND REGISTERED A COMPLAINT WITH THEM BUT GOT NO RESPONSE. BASED ON THE NUMBER OF COMPLAINTS AND THE SAFETY ISSUE WITH THIS I FEEL SOMETHING NEEDS TO BE DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499971February 25, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE DRIVING TO WORK, GOING APPROXIMATELY 40 MPH, MY CAR EXPERIENCED A SUDDEN LOSS OF POWER AND ACCELERATION. THE CAR DID NOT RESPOND WHEN I PRESSED THE GAS PEDAL, AND THE ENGINE WAS SPUTTERING AND THE CAR WOULD BARELY MOVE FORWARD. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND SHUT THE CAR OFF. I HAD THE CAR TOWED TO A FORD DEALER, AND WAS INFORMED THAT THE PROBLEM WAS THE ELECTRONIC THROTTLE BODY. I SOON FOUND OUT THAT MY THIRD PARTY WARRANTY DID NOT COVER THIS PART. THE DEALER STATED THAT THE WARRANTY DOESN'T COVER THE PART BECAUSE THEY KNOW IT IS GOING TO MALFUNCTION IN ALMOST EVERY FORD ESCAPE. SO I HAD TO PAY OVER $300 OUT OF POCKET TO GET A PART FIXED THAT THE DEALER KNEW WAS GOING TO BREAK! THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499985February 25, 2013
VEHICLE SPEED CONTROL, ENGINE
I HAVE A RANDOM INCIDENT WITH MY FORD ESCAPE 2005, WHERE AT TIMES WHEN ON CRUISE CONTROL, THE ENGINE WILL ACCELERATE UNEXPECTEDLY. AFTER MANY YEARS OF DRIVING, AND ATTEMPTING TO FILE A COMPLAINT ABOUT THE ISSUE WITH FORD BUT REFUSED AS IT WASN'T REPRODUCIBLE WHEN ALLOTTED, I THINK THIS ISSUE OCCURS BECAUSE THE CRUISE CONTROL HAS SELF ADJUSTED ITSELF WHEN TOWING A TRAILER. BUT AFTER DETACHING THE TRAILER AND TAKING THE TRUCK FOR A LONG HILLY RIDE, THE ENGINE COMPUTER MAY THINK IT'S STILL TOWING A TRAILER AND STRONGLY ACCELERATE THE ENGINE WHEN GOING UPHILL WITH THE CRUISE CONTROL ON. THIS IS ONLY BASED ON WHAT I HAVE EXPERIENCE, AND INCLUDE NO COMPUTER LOG EXAMINATION. NOT THE BEST THING TO HAPPEN IF A POLICE CAR IS AROUND, AND BEING A SAFE DRIVER. I'M NOT TOO CONCERNED ABOUT THIS ISSUE, AS I SELF MANAGE THE ISSUE. (TEND TO SELF MANAGE A LOT OF THINGS THESE DAYS.) THIS VEHICLE HAS SERVED ME QUITE WELL, EXCEPT FOR A LOUD KNOCK ON THE FRONT DRIVE AXLE ON THIS AWD - LIKELY A BAD BEARING THAT THEY DIDN'T FIX WHEN THEY FIXED IT INITIALLY. SHRUGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499999February 25, 2013
POWER TRAIN, ENGINE
I STARTED MY VEHICLE IN THE MORNING USING THE REMOTE START FEATURE. AFTER ABOUT 10 MINUTES, I ENTERED MY VEHICLE, BACKED OUT OF MY DRIVEWAY AND PUT IT IN DRIVE. UPON DEPRESSING THE ACCELERATOR, THE CAR HESITATED, THEN SURGED, HESITATED AGAIN AND THEN STALLED IN THE MIDDLE OF THE ROAD. I PUT MY HAZARD WARNING ON AND ATTEMPTED TO RESTART THE VEHICLE. IT WOULD NOT RESTART. I FINALLY WAS ABLE TO RESTART THE VEHICLE AFTER ABOUT 5 MINUTES AND LIMPED IT BACK INTO MY DRIVEWAY. I CALLED FOR TOW SERVICE AND HAD IT TOWED TO THE DEALERSHIP WHERE I PURCHASED IT. THE SERVICE MANAGER INFORMED ME SEVERAL TIMES THAT THERE WERE NO LOGGED FAULTS IN THE ECM EVEN THOUGH I HAD A CHECK ENGINE LIGHT IMMEDIATELY AFTER THIS OCCURRED. LATER HOWEVER, I LEARNED FROM THE ACTUAL MECHANIC, THAT THERE WERE SEVERAL CODES LOGGED AND THERE WAS A TECHNICAL BULLETIN OUT TO UPDATE THE BODY CONTROL MODULE WITH NEW SOFTWARE. THE TECH STATED HE COULD NOT DO THAT HOWEVER AS HIS TOOLING WOULD NOT SHOW THE BCM MODULE OR ALLOW HIM TO PROGRAM IT EVEN THOUGH THE DIRECTIONS STATED HIS VERSION OF TOOLING SOFTWARE SHOULD ALLOW IT. THEY CALLED FORD TECH SUPPORT AND RECEIVED NO ANSWERS. THEY SENT ME ON MY WAY WITH MY VEHICLE AND DID NOT DO ANYTHING WITH IT. I'M FEARFUL THE ISSUE HAS NOT BEEN RESOLVED AND POSES A SAFETY RISK DUE TO LACK OF ACCELERATION AND STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500043February 25, 2013
POWER TRAIN
I HAVE TWO FORD ESCAPES AND BOTH HAVE THE SAME ISSUE, THE POWER TRAIN LIGHT COMES ON. THERE WAS A RECALL FOR SAME MODEL BUT WHEN I CALLED FORD THEY SAID IT WAS NOT MADE IN LOCATION WHERE THE RECALL HAPPENED. I HAVE TAKEN IT TO A FEW AUTO REPAIRS SHOW AND THEY HAVE TOLD ME THAT THIS A PROBLEM THEY SEE A LOT. I HAVE CALLED THE DEALERSHIP AND THEY SAY THEY CAN NOT DO ANYTHING. I AM FURIOUS THAT KNOW I HAVE TO PAY 6000 TO REPLACE THE TRANSMISSION FOR BOTH MY VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500036February 25, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE INTERSTATE AT 70MPH WHEN MY CAR SEEMED TO JUST COMPLETELY LOSE POWER. I HAD TO COAST TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK, TURN IT OFF AND RESTART IT. THE INCIDENT HAPPENED EXACTLY THE SAME A COUPLE OTHER TIMES. ALSO HAPPEN ONCE WHEN IN THE MIDDLE OF THE CITY. I WAS AT A BUSY INTERSECTION AND THE CAR LOST POWER IN THE MIDDLE OF THE INTERSECTION. I WAS NOT ABLE TO GO ANYWHERE UNTIL I TURNED OFF THE CAR AND RESTARTED IT. I WAS NEARLY T-BONED AT 5 MONTHS PREGNANT. DEALER WAS HAVING A HARD TIME FIGURING OUT WHAT WAS WRONG BUT FINALLY FIGURED OUT THAT IT WAS SOMETHING WRONG WITH THE DRIVE TRAIN WHICH CAUSED THE ENGINE TO STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500052February 25, 2013
VEHICLE SPEED CONTROL
CAR WENT FROM 70 MPH TO IDLE ON THE HIGHWAY, WOULD NOT ACCELERATE. DEALER REPLACE FAULTY THROTTLE BODY, BUT WE CONTINUE TO HAVE SPORADIC ACCELERATION ISSUES. DEALER CANNOT FIND FAULTS IN THE CURRENT THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500045February 25, 2013
ENGINE, ELECTRICAL SYSTEM
AFTER COMING TO A STOP AT A STOP SIGN THE VEHICLE STALLED - THE BATTERY LIGHT CAME ON - I PUT IT IN PARK TURNED THE IGNITION OFF AND THEN BACK ON AND RESTARTED - I DROVE IT TO THE DEALERSHIP - THEY SAID THEY COULD NOT VERIFY THE CONCERN - THIS IS THE SECOND INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500054February 25, 2013
VEHICLE SPEED CONTROL, ENGINE
STALLING WHEN GOING ON GAS TO PASS ANOTHER CAR OR UP A STEEP HILL. AFTER RELEASING GAS PEDAL QUICKLY, CAR WANTS TO STILL ACCELERATES FOR A GOOD THREE TO FOUR SECONDS. ALSO ENGINE STALLS OUT AT LOW SPEEDS WHEN MAKING A SHARP TURN, LIKE INTO A PARKING SPACE. WAS TOLD BY DEALER THE FIRST TWO ARE NORMAL AND THE THIRD ITEM THEY COULD NOT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499845February 24, 2013
STEERING
THE VEHICLE'S POWER STEERING IS FAILING ON A REGULAR BASIS. IT IS EQUIPPED WITH ELECTRICAL POWER STEERING SYSTEM SO IS NOT ATTRIBUTED TO LOW FLUID LEVELS, HOSES, OR LINES. THIS IS A POPULAR PROBLEM AMONG OWNERS OF THE SAME CAR WITH SIMILAR MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499849February 24, 2013
STEERING
CAR INVOLVED IS A 2008 FORD ESCAPE XLT. WHILE ON A 250 MILE TRIP, I HAD EXITED I-20 AND WAS DRIVING APPROX 40MPH ON A 5 LANE HIGHWAY WHEN I HEARD A CLICK AND THE STEERING BECAME TOTALLY UNRESPONSIVE. IT TOOK MY ENTIRE BODY WEIGHT AGAINST THE STEERING WHEEL TO GUIDE THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING THE CAR OFF AND RESTARTING, THE STEERING CAPABILITY RETURNED TO NORMAL. HAVE BEEN TOLD THE POWER STEERING MOTOR WILL HAVE TO BE REPLACED. CONSIDERING THE NUMBER OF COMPLAINTS AND SEVERE CRASHES, THERE SHOULD BE AT LEAST A "SOFT RECALL" ON THE STEERING SENSORS, COLUMN AND POWER STEERING MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499884February 24, 2013
SERVICE BRAKES
MY DRIVERS SIDE BRAKE LINE RUPTURED AND LEFT ME WITHOUT BRAKES. LUCKILY, IT HAPPENED IN MY GARAGE, SO THERE WAS NO ACCIDENT. I INSPECTED THE OTHER 3 BRAKE LINES AND THEY WERE ON THE VERGE OF RUPTURING. I REPLACED ALL 4 LINES. I REALIZE THE PARTS ARE NOT COVERED BY WARRANTY ANYMORE, BUT REPLACING BRAKE LINES AFTER 7 YEARS IS MUCH SOONER THAN I WOULD EXPECT. BRAKE LINES SHOULD NOT BE A NORMAL SERVICE ITEM LIKE SPARK PLUGS. I LIKE MY 2005 FORD ESCAPE. I DON'T WANT TO COMPLAIN ABOUT IT, BUT I NEED TO REPORT THIS DANGEROUS INCIDENT. IT APPEARS TO ME THERE IS A QUALITY DEFECT WITH THE BRAKE LINES. OTHER ESCAPE OWNERS NEED TO KNOW ABOUT THIS. THEY NEED TO CHECK THEIR BRAKE LINES AND REPLACE THEM IF NECESSARY. I'M AFRAID SOMEONE'S BRAKE LINE WILL RUPTURE AND CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499758February 23, 2013
SERVICE BRAKES
ABS LIGHT CAME ON AT 59408 MILES. VEHICLE WAS TAKEN DICK MASHETER FORD IN COLUMBUS, OH AND REPAIRED ON 12/1/11 BY REPLACING LEFT FRONT ABS TONE RING. AT 68005 MILES, THE ABS LIGHT CAME ON ONCE AGAIN. VEHICLE WAS ONCE AGAIN TAKEN TO DICK MASHETER FORD IN COLUMBUS, OH WHERE THE VEHICLE WAS AGAIN REPAIRED. THIS TIME BOTH LEFT AND RIGHT ABD TONE RINGS WERE REPLACED. FAILURE OF THE ABS TONE RING AFTER LESS THAN 8600 MILES OF OPERATION MAY INDICATE A SYSTEMIC ISSUE FOR THE PARTICULAR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499779February 23, 2013
STEERING
I WAS DRIVING MY KIDS TO SCHOOL WHEN THE STEERING WHEEL BEGAN TO SHUTTER RAPIDLY. THE SHUTTERING MADE THE VEHICLE DIFFICULT TO CONTROL. I SHUT THE VEHICLE OFF AND THE PROBLEM WENT AWAY UNTIL THE NEXT TIME I WENT TO DRIVE THE VEHICLE. LATER THAT WEEK THE POWER STEERING WENT COMPLETELY OUT WHILE I WAS DRIVING IN A PARKING LOT. I ALMOST HIT ANOTHER VEHICLE AS I WAS MANUEVERING THROUGH THE PARKING LOT. AFTER STOPPING AND RESTARTING THE VEHICLE THE POWER STEERING RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499801February 23, 2013
ELECTRICAL SYSTEM, STEERING
WHILE COMING TO A STOP I FELT THE STEERING WHEEL GET TIGHT AND I NOTICED THAT THE VEHICLE HAD LOST IT'S POWER STEERING. I THEN NOTICED THE WRENCH LIGHT HAD ILLUMINATED. THIS IS A VERY DANGEROUS DEFECT IF THIS WERE TO HAPPEN GOING AROUND A CURVE OR MAKING A TURN IF COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499708February 22, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THEY COULD NOT PROVIDE ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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