Ford Escape Complaints

29,499 consumer complaints on file.

#10500485February 26, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
WE WERE JUST PULLING OUT ONTO THE HIGHWAY WHEN THE CAR LOST ALL POWER. IT JERKED FORWARD AND THEN STOPPED. WE WERE STOPPED ON THE HIGHWAY AND COULD NOT GET THE CAR TO FORWARD. I TURNED THE CAR OFF WAITED A FEW MINUTES AND THEN TRIED AGAIN. THE CAR AGAIN JERKED FORWARD WENT A SHORT DISTANCE AND THEN SHUT DOWN AGAIN, ON THE HIGHWAY. LUCKILY WE WERE ONLY A MILE OR SO FROM THE DEALERSHIP WHERE WE BOUGHT THE CAR. WE TURNED THE CAR OFF AND STARTED IT 5 TIMES AND WERE ABLE TO GET THE MILE TO THE DEALERSHIP. WHEN THIS FIRST HAPPENED, A WRENCH APPEARED ON THE DASH, SIGNALING A POWERTRAIN ISSUE AND TO GET TO THE DEALERSHIP AS SOON AS POSSIBLE. AFTER THE CAR WAS LOOKED AT BY THE MECHANIC AT THE DEALERSHIP IT WAS DETERMINED THAT IT WAS A DEFECTIVE THROTTLE BODY AND WOULD COST $400 TO REPAIR. ACCORDING TO THE DEALERSHIP, THIS IS A MAJOR ISSUE FOR FORD, AND I DON'T UNDERSTAND WHY SOMETHING SO SERIOUS THAT IT CAN CAUSE A SERIOUS ACCIDENT OR DEATH IS NOT BEING RECALLED. I GUESS FORD DOESN'T WANT THE COST TO REPAIR THEIR DEFECTIVE PARTS AND OBVIOUSLY DOES NOT CARE ABOUT THE SAFETY OF ITS CUSTOMERS OR THE LAWSUIT THAT WILL FOLLOW. FOR THIS REASON, I HAVE NOTIFIED ALL OF MY FAMILY AND FRIENDS NOT TO BUY ANOTHER FORD. I WOULD HOPE THAT THE NHTSA WOULD BE CONCERNED ABOUT THE SAFETY OF OUR CITIZENS AND MAKE A RECALL MANDATORY, NOT GIVE IN TO THE MIGHTY FORD COMPANY AND THEIR LACK OF CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500499February 26, 2013
ENGINE, VEHICLE SPEED CONTROL
DRIVING AT 45-50 MPH, CAR STALLED AND "WRENCH-SHAPED" WARNING LIGHT CAME ON. BY DESCRIPTIONS I'VE READ, CAR WENT INTO "LIMP HOME" MODE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD... NO ACCELERATION CAPABILITY, TIGHT STEERING, RPM BOUNCING BETWEEN 500-900. SHUT OFF ENGINE, RESTARTED, RAN FINE FOR NEXT 30 MINUTES OF DRIVE WITH SPEEDS RANGING FROM IDLE AND 10-60 MPH. FRIEND NOTIFIED ME OF THE BELOW OPEN INVESTIGATION THAT FITS WHAT HAPPENED. INVESTIGATION SUBJECT : ELECTRONIC THROTTLE BODY MALFUNCTION DATE INVESTIGATION OPENED: FEB 21, 2013 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: PE13003 COMPONENT(S): ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500487February 26, 2013
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE WAS RUNNING ROUGH AT IDLE AND CHECK ENGINE LIGHT WAS ON. AT STOP LIGHTS, STOP SIGNS, OR ANY IDLE TIME CAR WOULD BUCK FORWARD LIKE IT WAS GOING TO STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500081February 26, 2013
POWER TRAIN
DRIVING ALONG AND THE WRENCH ICON COMES ON WHILE THE VEHICLE STALLS AND DECELERATES. THIS ISSUE REOCCURS CONSISTENTLY AND APPEARS TO BE THAT THE VEHICLE IS UNABLE TO SMOOTHLY TRANSITION AUTOMATICALLY INTO 2ND/3RD GEAR. VEHICLE DIAGNOSED BY AUTHORIZED DEALER WHO ADVISED THE TRANSMISSION NEEDS TO BE REPLACED. VEHICLE HAS NOT YET BEEN REPAIRED SINCE DEALER CLAIMS IT IS NOT UNDER RECALL AND IS NO LONGER UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500086February 26, 2013
ENGINE
I USED THE 'REMOTE START' FEATURE TOSTART MY CAR. I THEN ENTERED THE VECHICLE, STARTED IT UP [AS USUAL]. WHEN PULLING OUT OF THE DRIVEWAY, THE CAR STOPPED/STALLED OUT. I PUT IT IN PARK, RESTARTED. 'CHECK ENGINE' LIGHT CAME ON. WAS DRIVING TO DEALERSHIP AND CAR STOPPED/STALLED AGAIN. WOULD NOT RESTART. TOWED TO DEALERSHIP. DEALERSHIP SAID THERE WAS A 'PROBLEM WITH ONBOARD COMPUTER'. COMPUTER RESET. HAVE HAD SAME PROBLEM TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500097February 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND APPLIED THE ACCELERATOR HOWEVER, THERE WAS A DELAY IN VEHICLE RESPONSE. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN UPDATED THE COMPUTERIZED SYSTEM HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND TIME AND THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500100February 26, 2013
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY THE CAR LOST POWER AND LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE ENGINE WAS RUNNING AND EVERYTHING APPEARED TO BE FUNCTIONING PROPERLY. SINCE THE CAR WAS NO LONGER UNDER WARRANTY, I BROUGHT IT TO A REPAIR SHOP AND THEY WERE NOT ABLE TO REPRODUCE THE FAILURE. WHEN I BROUGHT THE CAR TO THE FORD DEALERSHIP THEY KNEW IMMEDIATELY WHAT THE PROBLEM WAS AND REPLACED THE "DRIVE-BY-WIRE" PART; THE SERVICE REPRESENTATIVE MENTIONED THAT THEY HAD SEEN THIS PROBLEM SEVERAL TIMES BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500102February 26, 2013
ENGINE
DRIVING ALONG AND ENGINE HESITATED LIKE IT CUT OUT IS HOW IT FELT. THIS HAS HAPPENED MANY TIME SINCE THEN. WHEN IT DOES THIS IT IS LIKE IT LOST POWER AS THOUGH THE ENGINE IGNITION WAS TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500108February 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY, THE VEHICLE WOULD ENGAGE IN LIMP MODE AND THE ENGINE WOULD HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THERE WAS A SWITCH THAT WOULD CAUSE THE VEHICLE TO HESITATE TO PREVENT ERRONEOUS ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS UNAVAILABLE. ...UPDATED 04/25/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500113February 26, 2013
ENGINE
WHEN ACCELERATING, THE CAR'S RPM JUMPS REALLY HIGH BUT THE CAR IS NOT MOVING ANY FASTER. ACTUALLY FEELS LIKE IT IS LOSING POWER. EXACT SAME TYPE OF FEELING AS INDICATED IN THE 2/25/13 REPORTS IN THE NEWS ON THE FORD INVESTIGATION. TOOK TO THE DEALERSHIP TWICE AND THEY COULD NOT RECREATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500128February 26, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE THEN STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION HOWEVER, THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 31,000. UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500138February 26, 2013
ENGINE
WHEN DRIVING TO PICK UP MY MANUAL IRONICALLY FROM THE DEALERSHIP, PULLED INTO THE DEALERSHIP LOT AND LOWERED SPEED TURNING INTO LOT AND ENGINE STALLED...ALSO WHEN I WOULD BACK UP OUT OF MY WORK PARKING LOT SPACE, PUTTING THE VEHICLE IN DRIVE FROM A COMPLETE STOP THE VEHICLE WOULD SURGE AND HAVE ALMOST HIT THE PARKED CARS NEXT TO ME. PLEASE LOOK INTO THIS FOR 2012 FORD ESCAPES AS WELL...ENGINE AS SURGED AND STALLED AND HESITATES WHEN DRIVING AT VARIOUS SPEEDS...THANK YOU... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500142February 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-60 MPH, THE VEHICLE WOULD DECELERATE INDEPENDENTLY. THE WRENCH WARNING LIGHT WOULD ILLUMINATE IMMEDIATELY AFTERWARD. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE THROTTLE BODY. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE CURRENT MILEAGE WAS APPROXIMATELY 56,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500153February 26, 2013
POWER TRAIN
MY FIRST INCIDENT WITH MY 2009 FORD ESCAPE HAPPENED SHORTLY AFTER I BOUGHT IT. AFTER JUST STARTING MY TRUCK AND DRIVING A SHORT DISTANCE, THE TRUCK WOULD NOT ACCELERATE BUT THE RPM'S WERE ROARING TO OVER 6000 AND MY TRUCK FINALLY SHOT OUT INTO TRAFFIC. LUCKILY ON A VERY BUSY STREET, NO ONE WAS COMING AT THE TIME. AFTER THAT THE TRUCK HAD MULTIPLE INCIDENTS OF NOT ACCELERATING IN TRAFFIC AND A ROARING AND RAPID RISE IN RPM'S. I LEARNED TO IMMEDIATELY TURN MY CAR OFF (IN THE MIDDLE OF THE ROAD) AND THEN RESTART AND IT WOULD USUALLY WORK PROPERLY. IT CAN BE VERY SCARY. IT WOULD OFTEN SLAM INTO GEAR WHEN THIS HAPPENED WHICH I KNOW WAS NOT GOOD FOR MY TRANSMISSION. THIS HAPPENED INTERMITTENTLY SO I KNEW IT MIGHT BE HARD FOR A TECHNICIAN TO REPLICATE. WHEN I TOOK IT TO THE DEALER FOR 3 YEARS THEY SAID EVERYTHING WAS FINE. WHEN MY WARRANTY WAS UP I WENT IN AND INSISTED THAT THEY FIX MY TRUCK. THEY REPLACED A TIE ROD, FIXED THE SWAY BAR LINKAGE AND SAID IT WAS FINE. IT STARTED MAKING REALLY LOUD NOISES A MONTH LATER AND I TOOK IT TO MY MECHANIC WHO AGAIN FIXED THE LINKAGE. I CALLED FORD AND THEY KEPT THE TRUCK FOR A COUPLE WEEKS AND DID EXTENSIVE TRANSMISSION WORK. IT HAS HAD 2 PROBLEM SINCE BUT NOT AS BAD. I STILL WORRY ABOUT FRONT END ISSUES AFTER 3 YEARS OF SLAMMING INTO GEAR WITH THE ENGINE REVVING. I BOUGHT THIS VEHICLE(USUALLY I LEASED MY TRUCK) BECAUSE I WAS RETIRING AND NOW I FEEL I MUST GET RID OF IT BECAUSE OF ANTICIPATED MECHANICAL TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500155February 26, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE LOSES POWER (DOES NOT STALL OUT) STAYS RUNNING BUT UNABLE TO ACCELERATE. WRENCH LIGHT COMES ON. IF SHUT OFF AND RESTARTED IT WILL GO AGAIN. OCCURED 3 TIMES IN ONE DAY. OCCURS AT ANY LEVEL OF SPEED, WAS GOING 30 MPH ONCE, AND ON HIGHWAY THE OTHER 2 TIMES, ONCE EXCELERATING ON HIGHWAY TO MERGE, AND THE LAST TIME DRIVING NORMALLY. THROTTLE BODY AND MOTOR WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500171February 26, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
UPON ENTERING THE FLOW OF TRAFFIC ON HIGHWAY MY 2010 FORD ESCAPE BEGAN TO ACCELERATE ON ITS OWN AND INCREASING SPEED, REALIZING WHAT WAS HAPPENING I ENGAGED THE BRAKE TO NO AVAIL, I WAS UNABLE TO STOP MY VEHICLE. I NAVIGATED TO THE SHOULDER AND WAS GAINING SPEED ON THE TRAFFIC AHEAD SO I LOOKED FOR AN EXIT INTO A PARKING LOT WITH NO ONE WALKING IN MY WAY AND TURNED INTO THE LOT LITERALLY ON TWO WHEELS DUE TO MY INCREASING SPEED. I SAW A WOODED AREA WITH A SNOW BANK AND THOUGHT I WOULD HEAD THAT WAY RATHER THAN THE ALTERNATIVE OF OTHER VEHICLES, BUILDING OR PEOPLE. AS I GOT CLOSER I THEN TURNED THE ENGINE OFF AND STOPPED BUT NOT AFTER STANDING ON MY BRAKES AND SMELLING BURNING FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500159February 26, 2013
ENGINE
WHILE COMMUTING TO WORK TRAVELING AT INTERSTATE SPEEDS, THE VEHICLE INDICATED A RED TRIANGLE WITH EXCLAMATION MARK ENCLOSED, A MESSAGE IN THE DRIVER MESSAGE CENTER READING 'STOP VEHICLE SAFELY', AND AN IMMEDIATE LOSS OF POWER ON BOTH FOSSIL FUEL ENGINE AND ELECTRICAL MOTOR DRIVE COMPONENTS. COASTING TO THE SIDE OF THE INTERSTATE WAS STRESSFUL AND EXCEEDINGLY DANGEROUS DURING RUSH HOUR TRAFFIC AT SPEEDS IN EXCESS OF 70 MPH. WITHOUT EXTENSIVE DRIVER EXPERIENCE, THIS INCIDENT COULD HAVE BECOME A FATALITY. THIS POWERLESS ACTION SHOULD BE INVESTIGATED DUE TO ITS VERY POTENTIAL OF FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500182February 26, 2013
POWER TRAIN, ENGINE
THE CAR ENGINE ACCELERATES ON ITS OWN, WHETHER OR NOT MY FOOT IS ON THE GAS PETAL. I THOUGHT IT WAS TRANSMISSION TROUBLE, BUT NOT SURE NOW AFTER READING ARTICLE IN BATON ROUGE ADVOCATE TODAY. BROUGHT CAR INTO DEALERSHIP AT LEAST 3 TIMES, THEY CANNOT FIND ANYTHING. THEY SAY BRING IT IN WHEN IT HAPPENS, BUT ONCE I WAS HEADED TO BATON ROUGE AND IT JUST STARTED RACING, ANOTHER TIME TO GENTLY, AND OTHER TIMES JUST HEADED HOME OR SHOPPING. IT HAS HAPPENED MINIMAL 25 TIMES. I WILL START LOGGING THE MILEAGE, SPEED, DATES, & TIMES AS OF TODAY...2/26/13. I REALIZE IT IS WHAT YOU ARE CALLING A POWER SURGE. I CANNOT WAIT TO GET RID OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500187February 26, 2013
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,520. ...UPDATED 03/27/13 *BF UPDATED 3/28/13 *CN THE CONSUMER STATED WHILE ON HIS WAY TO THE DEALER, THE VEHICLE WENT INTO A LURCHING MOTION FOUR TIMES. TRAFFIC WAS LIGHT AT THE TIME, SO HE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THREE WERE RECORDED ON THE BLACK BOX, WHICH REACHED ITS CAPACITY. THE LAST ONE, CAUSED THE WRENCH LIGHT TO ILLUMINATE AND IT REMAINED ON. THE DEALER REPLACED THE THROTTLE BODY. AS OF 03/22/13, THE VEHICLE WAS PERFORMING AS DESIGNED. THE CONSUMER STATED HE ENTERED A FOUR LANE DIVIDED ROAD WITH LITTLE TRAFFIC COMING TOWARD HIM. AS HE ENTERED THE FIRST WESTBOUND LANE, THE VEHICLE WENT INTO A LURCHING MOTION, SLOWING DOWN HIS FORWARD MOVEMENT WITH TRAFFIC COMING CLOSER TO THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE THEN WENT INTO NEUTRAL MODE AND HE WAS BALE TO COAST INTO THE LEFT TURN LANE, CONTINUE THROUGH THE TRAFFIC LIGHT CONTROLLED INTERSECTION AND COAST TO THE SIDE OF THE INTERSECTING ROADWAY. HE NOTICED THE TAX SHOWED 2,000 RPM. HE CYCLED THE KEY AND THE ENGINE STARTED AND OPERATED NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499919February 25, 2013
SUSPENSION
I WAS DRIVING FOR FIRST TIME AFTER BUYING VEHICLE ON THE HIGHWAY AT AROUND 55 MPH AND THE REAR OF VEHICLE BEGAN TO BOUNCE PU AND DOWN ABOUT TEN BOUNCES. IT HAPPENED AFTER GOING OVER AN UNEVEN SURFACE, BUT NOT A BUMP. IT WAS VERY ODD. I HAD SOME DISCOMFORT IN MY NECK AS A RESULT AND A GENERAL UNEASE OF WONDERING WHAT WAS WRONG WITH THE SUSPENSION AS WELL AS A FEAR OF LOSING CONTROL OF THE VEHICLE ON THE HIGHWAY. THIS HASN'T HAPPENED AGAIN ALTHOUGH THE EXCESS IN BOUNCINESS AND THE VERY UNCOMFORTABLE RIDE OF THE VEHICLE HAS CONTINUED AND GIVES ME NECK PAIN EVERY TIME I DRIVE IT AND I'VE ONLY OWNED IT FOR ONE WEEK. IN MY VIEW, EITHER MY PARTICULAR VEHICLE SUSPENSION IS FAULTY OR THERE IS A GENERAL ISSUE WITH DESIGN OF SUSPENSION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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