Ford Escape Complaints

29,499 consumer complaints on file.

#10500965March 1, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
I RECENTLY READ IN A NEWSPAPER ABOUT AN ENGINE PROBE FOR FORD VEHICLES AND WOULD LIKE TO ADD THAT I HAVE ALSO EXPERIENCED THIS PROBLEM WITH STALLING AND/OR SURGING ENGINE IN MY 2009 FORD ESCAPE LIMITED. I BELIEVE MY CAR HAD EXPERIENCED THIS "LIMP HOME MODE" ON THE CIRCUIT BOARD. ON THIS PARTICULAR DAY, I WAS DRIVING IN TRAFFIC AND THEN ALL OF A SUDDEN I FELT AS THOUGH I COULD NOT ACCELERATE THE CAR AT ALL. THE REST OF MY TRIP HOME (APPROX. 25 MILES) THE CAR WOULDN'T LET ME SURPASS ABOUT 20MPH. I WAS VERY SCARED BUT WANTED TO AT LEAST GET THE CAR CLOSER TO MY HOME. I THOUGHT THE CAR WAS DONE FOR. YET, AFTER LETTING THE CAR REST FOR ABOUT AN HOUR AT HOME, I STARTED IT BACK UP AND IT DROVE FINE. I JUST WANTED TO SHARE THIS EXPERIENCE OF YET ANOTHER PERSON WHO COULD CONTRIBUTE TO EXPERIENCING A MALFUNCTIONING CIRCUIT BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500979March 1, 2013
ENGINE
WHILE DRIVING DOWN THE ROAD AT APPROX. 35-40 MPH, MY FORD ESCAPE JUST STALLED. NO WARNING LIGHTS WERE ON PRIOR TO OR AFTER THE INCIDENT. I COASTED TO A SAFE PLACE WITH MY HAZARD LIGHTS ON, PUT IT IN PARK, AND IT STARTED UP ON THE FIRST TRY. IT HAS NOT HAPPENED AGAIN (IT HAS BEEN 6 DAYS). THE FORD DEALERSHIP COULD NOT FIND ANYTHING WRONG AND HAS INSTALLED A RECORDER TO SEE IF IT HAPPENS AGAIN WITHIN THE NEXT 2 WKS. THIS WAS A VERY SCARY OCCURRENCE AND I AM NERVOUS WITH MY CHILDREN IN THE CAR. SOMETHING LIKE THIS, COULD HAVE A VERY SERIOUS CATASTROPHIC OUTCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500993March 1, 2013
ENGINE, POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AND MY ESCAPE LOST POWER OR ABILITY TO ACCELERATE FORWARD. THE OPEN WRENCH TOOL LITE UP ON THE DASH BOARD. MY ESCAPE SLOWED DOWN SIGNIFICANTLY. THE VEHICLE CONTINUED TO RUN AND WOULD DRIVE VERY SLOWLY BUT WHEN I WOULD PRESS ON THE GAS, IT WOULD NOT GO ANY FASTER. ONCE THE VEHICLE WAS TURNED OFF AND THEN BACK ON, IT APPEARED TO WORK JUST FINE. ABOUT A WEEK LATER, THE EXACT THING HAPPENED AGAIN WHEN TRAVELING AT APPROXIMATELY 50MPH. MY CAR IS NOW AT A FORD DEALERSHIP, BUT THEY SAY IT IS NOT HAPPENING WHEN THEY DRIVE IT AND UNLESS IT HAPPENS WITH THEM, THERE IS NOTHING THEY CAN DO ABOUT THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500738February 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN REDUCTION IN THE ENGINE POWER WITHOUT ANY WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER: DP12006 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500777February 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BECAME UNRESPONSIVE TO ACCELERATION ATTEMPTS HOWEVER, THE ENGINE RPMS INCREASED. THERE WAS A TWENTY SECOND DELAY IN VEHICLE RESPONSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING ON FOUR DIFFERENT OCCASIONS AND EACH TIME THE CONTACT WAS TOLD THAT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,900 AND THE CURRENT MILEAGE WAS 9,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500794February 28, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING INTO A PARKING SPACE, THE STEERING WHEEL BEGAN VIBRATING AND COULD NOT BE TURNED. THE FAILURE OCCURRED WITHOUT WARNING. THE ENGINE WAS TURNED OFF AND RESTARTED, AS THE POWER STEERING ASSIST RESET INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500858February 28, 2013
POWER TRAIN
I WAS DRIVING ON THE INTERSTATE GOING APPROXIMATELY 73 MPH, WHEN THE CAR STARTED LOSING SPEED, THE WRENCH LIGHT CAME ON, AND I WASN'T ABLE TO ACCELERATE. I HAD TO MANEUVER THE CAR OFF TO THE SIDE OF THE ROAD, CUT IT OFF AND THEN RESTART. IT SEEMED TO BE FINE AT THAT POINT. HOWEVER, THAT SAME MORNING I HAD THE SAME PROBLEM, ONLY IT WAS IN MY DRIVEWAY. I TURNED THE CAR OFF AND RESTARTED IT AND IT SEEMED FINE. THIS IS TERRIBLY DANGEROUS SINCE IT HAPPENS ON THE INTERSTATE AND IF YOU ARE IN THE MIDDLE OF TRAFFIC AND ARE UNABLE TO KEEP UP THE SPEED, IT COULD CAUSE AN ACCIDENT. I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM WITH DIFFERENT FORD MODELS AND I BELIEVE THERE SHOULD BE A RECALL FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500579February 27, 2013
ELECTRICAL SYSTEM
I WAS DRIVING FROM LA TO PASADENA AND ALL OF SUDDEN MY SUV SLOWS DOWN AND THERE'S A TRIANGLE WARNING SIGN. WE WERE FORTUNATE THAT THE FREEWAY WAS NOT CROWDED AND EASILY PULLED OVER. MY FRIEND IS HEARING AND WAS ABLE TO CALL A TOW FOR ME. WE HAD TO TOW THE SUV BACK TO THE FORD DEALERSHIP IN SANTA MONICA. THEY DID A GREAT JOB AND SAID IT WAS THE COOLANT OR WATER PUMP THAT WAS DEFECTIVE. THEY REPLACED IT. IT SEEMS TO OCCUR ONLY ON ROAD TRIPS. I HAD AN ENGINE LIGHT COME ON WHEN I WAS DRIVING FROM BAY AREA TO LA. I WAS FORTUNATE THAT I MADE IT TO THE SAME SM DEALERSHIP/REPAIR SHOP AND THEY WERE ABLE TO DIAGNOSE IT. THEY SAID THEY HAD TO MAKE SOME ADJUSTMENT AND THE LIGHT WENT OFF. I KNOW IT AFFECTED THE GAS BECAUSE I HAD TO REFUEL THREE OR FOUR TIME WHEN I NORMALLY HAVE TO DO ONE AND HALF TIME! AS A DEAF PERSON, IT IS SCARY TO BE HAVING THESE ISSUES ESPECIALLY ON THE FREEWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500602February 27, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE TRAVELING DOWN A OPEN HIGHWAY, THE SUNROOF GLASS ON THE ABOVE VEHICLE (2008 FORD ESCAPE) EXPLODED FOR NO APPARENT REASON. THE GLASS BUCKLED UPWARD WHEN IT BROKE. THE OUTSIDE TEMP WAS @60 DEGREES AND CLOUDY. THERE WERE NO OTHER VEHICLES ANYWHERE NEAR. THE ABOVE MILES ARE APPX.. I WILL BE TAKING PICTURES FOR RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500600February 27, 2013
FUEL/PROPULSION SYSTEM
ON 3/29/12 I WAS DRIVING ON A MAIN ROAD AND THE CAR JUST STOPPED WORKING, ALL THE LIGHTS CAME ON AND I HAD NO POWER. I PULLED TO THE SIDE, LUCKILY NO ONE WAS NEAR ME, AND PUT THE CAR IN PARK. I CALLED MY HUSBAND TO COME OVER AND WHEN HE ARRIVED, HE TRIED TO START THE CAR AGAIN AND IT STARTED RIGHT UP. I DROVE IT TO THE FORD DEALER SERVICE CENTER AND THEY DISCOVERED IT WAS THE THROTTLE BODY THAT WAS DEFECTIVE. SINCE THE CAR WAS NOT UNDER WARRANTY I HAD TO PAY. IN DECEMBER 2012 THE SAME THING HAPPENED AND AFTER SEVERAL TIMES I BROUGHT IT IN AGAIN. I WAS TOLD THAT IT WAS MOST LIKELY (THEY ARE NEVER SURE) THE THROTTLE BODY AGAIN BUT THEY WERE NOT SURE. I PAID FOR A REPLACEMENT AGAIN. IN FEBRUARY 2013 AFTER 2 REPLACEMENTS IT IS HAPPENING AGAIN. OF COURSE THEY CANNOT TELL FOR SURE IF IT IS A BAD THROTTLE BODY SO I NOW HAVE A RECORDING DEVICE ATTACHED TO MY CAR SO IF IT HAPPENS AGAIN I CAN PRESS THE BUTTON AND IT WILL RECORD WHAT THE ENGINE WAS DOING. MAYBE THEY WON'T HAVE TO GUESS AGAIN?? MY LIFE IS ON THE LINE EVERY TIME THIS HAPPENS WHILE DRIVING, NOT THEIRS, NOT FORD'S. IS FORD WAITING FOR A FATALITY BEFORE THEY DO SOMETHING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500608February 27, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED THEN STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE OCCURRED THREE SEPARATE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 3/28/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500623February 27, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER REPLACED A SENSOR. THE CONTACT WAS UNSURE OF WHICH SENSOR WAS REPLACED. THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500630February 27, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE SHOULDER OF THE ROAD. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT AWARE OF THE REPAIRS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500635February 27, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND THEN THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000. UPDATED 4/1/13 *CN AFTER THE VEHICLE JERKES, THE CONSUMER STATED HE SPEED WAS 3 MPH. THE INCIDENT ALSO OCCURRED WHILE DRIVNG 15-20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500656February 27, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE RPM INCREASED. THE CONTACT MENTIONED THAT THE WRENCH SYMBOL WARNING LIGHT ILLUMINATED. ALSO, THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500646February 27, 2013
ENGINE
SUDDEN SURGE AND SLOW DECLINE IN SPEED. PULLED OVER TURNED OFF CAR, RESTARTED AND IT WAS OK. 4 MONTHS LATER SAME THING. I HAVE HAD IT IN 3 TIMES FOR THE SAME PROBLEM AND WAS TOLD IT WAS A SENSOR. LAST TIME DEC.2011 THE MECHANIC TOLD ME TO NOT FLUCTUATE IN SPEED SINCE MOST OCCURRENCES HAPPENED ON EXPRESSWAY. THE PROBLEM STILL EXISTS AND IT IS SCARY BUT PULLING OVER AND TURNING OFF CAR THEN RESTARTING PUTS IT BACK TO NORMAL. I CANNOT AFFORD TO ANY MORE USELESS REPAIRS NOR ANOTHER CAR. THERE IS NO SPEED OR WEATHER CONDITION THAT APPEARS TO CAUSE THE PROBLEM. IT CAN HAPPEN AT ANY TIME WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500665February 27, 2013
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 52,873 AND THE CURRENT MILEAGE WAS 57,000. ..UPDATED 05/01/13 *BF THE CONSUMER STATED AFTER STOPPING AT A RED LIGHT, HE THEN PROCEEDED TO DRIVE. THE VEHICLE REACHED A SPEED OF 30 MPH, WHILE GOING UPHILL, AND THEN STALLED. UPDATED 05/21/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500677February 27, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING, THE VEHICLE LOST POWER. WHEN PRESSING ON GAS IT JUST COASTED. THE WRENCH WARNING LIGHT CAME ON. WAS ABLE TO GET TO SIDE OF THE ROAD, BUT ALMOST GOT HIT FROM BEHIND. TURNED VEHICLE OFF, RESTARTED AND WAS BACK ON THE ROAD. ON OTHER OCCASIONS THERE HAS BEEN SOME SURGING. I SEE THAT THERE HAS BEEN MANY COMPLAINTS ON THIS PROBLEM AND IT IS GETTING SOME PRESS THAT THERE IS A DEFECTIVE PART (THROTTLE BODY). I CONTACTED FORD SERVICE AND WAS TOLD THAT THEY COULD LOOK AT IT, BUT IT IS NOT UNDER WARRANTY. HOWEVER,THE WRENCH WARNING LIGHT INDICATE A POWER TRAIN ISSUE, I WAS TOLD IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. THIS DOES NOT MAKE SENSE AND IT TRULY LOOKS LIKE A DEFECTIVE PART. THIS IS VERY UNSAFE AND COULD RESULT IN A VERY BAD ACCIDENT IN TRAFFIC. THIS NEEDS TO BE A RECALL SINCE THEY ARE AWARE OF THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500685February 27, 2013
SUSPENSION
I HEARD A LOUD NOISE COMING FROM PASSENGER REAR. WHEN I LOOKED TO SEE WHAT THE NOISE WAS I SAW THE SHOCK MOUNT WAS COMING THREW THE INSIDE. UPON FURTHER INSPECTION IT WAS FOUND THAT THE WHEEL WELL WAS ALL RUSTED OUT, WHICH INCLUDED THE SHOCK MOUNT. I TOOK IT TO A EMERLING FORD ONLY TO FIND OUT THAT IT WILL COST ME AROUND $1500.00 TO HAVE THIS REPAIRED. THIS IS THE 4TH VEHICLE THAT NEEDED THIS REPAIR AT THEIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500713February 27, 2013
ELECTRICAL SYSTEM, ENGINE
THIS IS BEING RESUBMITTED, SINCE I BELIEVE THE REEVALUATION OF THE 09 AND NEWER FORD ESCAPES IS THE SAME PROBLEM THAT HAS BEEN OCCURRING WITH THE EARLIER YEAR FORD ESCAPES, BUT HAS NOT RECEIVED REVIEW. A DEFECTIVE PCM WHICH CAUSES COMPLETE AUTO SHUTDOWN, BURNING OUT THE COILS, ETC. HAS DOCUMENTED COMPLAINTS ALL OVER THE INTERNET IN CAR COMPLAINT AND BUYING SITES FOR THIS VEHICLE. THE PCM IS DEFECTIVE ON THE ESCAPE AND WHEN IT STOPS FUNCTIONING ALL POWER IS LOST, AND THIS OCCURS WITHOUT WARNING LEAVING ONE WITHOUT BRAKES, POWER STEERING, ETC. THIS HAS BEEN A KNOWN PROBLEM WITH FORD AND YET FORD REFUSES TO CORRECT THE PROBLEM AND THE BILL IS IN THE NEIGHBORHOOD OF $2500-3000 TO BE SHOULDERED BY THE CUSTOMER. MALFUNCTION, HOWEVER, HAS MORE OMINOUS SEQUELAE THAN MONETARY COST, IN THAT IT MAY COST LIVES FROM CRASHES. FORD SHOULD RECALL THESE VEHICLES TO REPAIR THE CAUSATION, BUT OBVIOUSLY FORD NEEDS PRESSURE FROM THE PUBLIC AND IN PARTICULAR THE NHTSA ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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