Ford Escape Complaints

29,499 consumer complaints on file.

#10502330March 11, 2013
VEHICLE SPEED CONTROL
THROTTLE BODY FAILURE. IT ABSOLUTELY WOULD NOT ACCELERATE WHILE PULLING OUT INTO HEAVY TRAFFIC. IT HAPPENED REPEATEDLY LAST FALL, THEN SUDDENLY STOPPED IN DECEMBER. IT HAS BEGUN DOING IT AGAIN, THIS TIME DECIDING TO ACT UP IN HOUSTON. THERE NEEDS TO BE A RECALL FOR EVERY YEAR MODEL FOR WHICH EVEN ONE INCIDENT HAS BEEN REPORTED AS THIS IS OBVIOUSLY A PROBLEM FOR THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502376March 11, 2013
STEERING
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 39 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS SHUT OFF AND ONCE RESTARTED, THE POWER STEERING ASSIST THEN OPERATED AS DESIGNED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED BY A MECHANIC OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502246March 10, 2013
STEERING
I WAS APPROACHING A STOP LIGHT AND NOTICED THAT THE STEERING WHEEL BEGAN TO SHAKE IN MY 2008 FORD ESCAPE. AT THIS TIME I STILL HAD POWER STEERING BUT THE STEERING WHEEL CONTINUED TO VIBRATE. AS I PROCEEDED THROUGH THE LIGHT, IT CONTINUED TO SHAKE WITH A SLIGHT GRAB TO THE RIGHT PERIODICALLY. AS I CONTINUED ONTO THE FREEWAY, THE SHAKE CONTINUED UNTIL THE POWER STEERING WENT OUT COMPLETELY. AFTER GETTING HOME, I SHUT THE CAR OFF AND WAITED A FEW MINUTES, STARTED IT UP AGAIN AND THE VIBRATION IN THE STEERING WHEEL WAS BACK BUT THE POWER STEERING WAS WORKING AGAIN, AFTER A FEW MINUTES, THE SHAKE WAS GONE AND SO WAS THE POWER STEERING. TO THIS DATE, 03/10/13, I DO NOT HAVE POWER STEERING AT ALL. I TOOK IT TO MY FORD DEALER AND WAS TOLD THAT THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED BECAUSE OF THE TORQUE SENSOR IN THE COLUMN. MY MILEAGE AT THE TIME I NOTICED THE SHAKE WAS 82,000. THE COST TO REPLACE THIS IS OUTRAGEOUS, AND THE SAFETY ISSUES INVOLVED ARE SEVERE CAUSE FOR CONCERN. I NOTICED THAT THERE ARE MANY, MANY OTHER 2008 ESCAPE OWNERS WITH THIS SAME ISSUE. THIS SHOULD BE A RECALL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502256March 10, 2013
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE ACCELERATING AT LOW SPEEDS (15 - 20 MPH), THE VEHICLE SUDDENLY BEGAN TO SHUDDER AND LURCH, WITH NO INCREASE IN THROTTLE OR POWER DESPITE FLOORING THE GAS PEDAL. YELLOW CHECK ENGINE / REPAIR LIGHTS CAME ON, VEHICLE WOULD JERKINGLY CONTINUE TO MOVE FORWARD AT A SPEED OF LESS THAN 5 MPH. AFTER CONDUCTING A SEARCH, IT APPEARS TO BE SIMILAR TO THE "LIMP HOME MODE" THROTTLE BODY PROBLEM REPORTED BY THE NORTH CAROLINA CONSUMERS COUNCIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502165March 9, 2013
ENGINE, VEHICLE SPEED CONTROL
PERIODICALLY THE VEHICLE SEEMS TO LOSE POWER OR HESITATED THEN ACCELERATE, I'VE NEVER HAD IT STALL OUT. ALTHOUGH IT HAPPENED A FEW TIMES EARLY ON THIS PROBLEM HAS BEEN MORE FREQUENT LATELY. I HAVE ALSO NOTICED THAT WHEN ACCELERATING, FOR EXAMPLE ON AN INCLINE, THE VEHICLES TAKES SEVERAL MINUTES TO SHIFT INTO GEAR. THE VEHICLE IDLES VERY ROUGH, IT HAS BEEN SINCE I BOUGHT IT BUT HAS GOTTEN WORSE RECENTLY. I'VE MENTIONED IT TO THE TECHNICIAN WHEN I'VE TAKEN IT IN FOR SERVICE AND WAS TOLD THIS IS NORMAL FOR A FOUR CYLINDER. I'VE HAD MANY CARS OVER THE YEARS 4 CYL AND 6 CYL AND I'VE NEVER HAD THIS HAPPEN. I'VE READ SOME OF THE OTHER COMPLAINTS WITH THE SAME DESCRIPTION AS WHAT MY VEHICLE IS DOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502194March 9, 2013
SUSPENSION
RIGHT REAR SHOCK TOWER COMPLETELY RUSTED OUT, CAUSING THE REAR SHOCK TO BECOME UNATTACHED FROM THE BODY OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502063March 8, 2013
STEERING
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING BECAME JUMPY AND THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,686.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502078March 8, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TRANSMISSION WAS REPLACED DUE TO INTERNAL DAMAGE. IN 2010, THE TRANSMISSION WAS REBUILT BY AN AUTHORIZED DEALER. IN ADDITION, THE ACCELERATOR PEDAL SEIZED ON NUMEROUS OCCASIONS AND AFTER REPEATED ATTEMPTS, THE PEDAL RELEASED. THE CONTACT PERFORMED THE REPAIR WHICH CONSISTED OF CLEANING THE THROTTLE BODY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502080March 8, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ON FEB 14TH, 2013, ON MY WAY TO WORK, MY CAR RADIO WENT COMPLETE DEAD...THEN AS I WAS APPROACHING AN INTERSECTION, MY CAR 'SURGED' LIKE IT WAS GOING "ON & OFF". I PRAYED TO GET TO GET OUT OF HARMS WAY ENOUGH TO PULL MY CAR OVER, AS SOON AS I DID, ALL THE LIGHTS STARTED FLASHING AND THERE WAS A CONSTANT 'CLICKING SOUND'. I CALLED A TOWN TRUCK AND HAD MY CAR TOWED TO MY CAR REPAIR PLACE. TURNS OUT I NEEDED AN NEW ALTERNATOR. AFTER SPENDING $550 + TO HAVE IT FIXED, THE FOLLOWING WEEK, ON TUESDAY, FEB 19TH, MY CAR DIED. AGAIN, HAVING IT TOWED TO MY CAR REPAIR AGAIN, IT TURNS OUT THAT THE ELECTRICAL SYSTEM NEEDED REPLACING. I ONLY HAVE 67K ON MY CAR AND AFTER SPENDING ANOTHER $600 TO FIX, I AM NOT A HAPPY CONSUMER! FORD SHOULD REIMBURSE ME FOR THESE COSTS. NOW, MY CAR IS FIXED AND AS MUCH AS I LOVED IT, I AM NOT CONFIDENT DRIVING IT ANYMORE. UNLESS FORD REIMBURSES ME, I WILL NEVER BUY ANOTHER ESCAPE AGAIN, NOR WILL I TELL EVERYONE ABOUT HOW WONDERFUL OF A VEHICLE THEY ARE BECAUSE THEY AREN'T AND WHEN YOU SPEND THAT MUCH MONEY ON A CAR...WELL, WHEN SOMETHING COSTLY HAPPENS LIKE THAT, THE VEHICLE SHOULD BE REPLACED BY FORD WITH NO COST TO THE CONSUMER. AN EXTRA $1200 OUT OF MY POCKET MEANS MY FAMILY HAS TO GO WITHOUT FOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502127March 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE ALSO JERKED FORWARD WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 65,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502139March 8, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED, CAUSING THE VEHICLE TO BECOME DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE TORQUE WAS DEFECTIVE. THE DEALER STATED THAT THE ENTIRE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501936March 7, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
ESCAPE WAS IN FOR SCHEDULED OIL CHANGE. UPON LEAVING THE AUTHORIZED FORD GARAGE THE VEHICLE STARTED SHAKING AND HAD LITTLE ACCELERATION. I TURNED AROUND AND WENT BACK TO THE FORD GARAGE AND HAD THEM LOOK AT IT. THE PROBLEM SELF CORRECTED WHILE AT GARAGE. THEY SAID THAT IT WAS THE THROTTLE BODY AND ACCORDING TO THE COMPUTER, THERE HAD BEEN ANOTHER INCIDENT RECORDED WHILE UNDER PREVIOUS OWNERSHIP. FORD GARAGE SAID TO REPLACE THROTTLE BODY. I HAVE NOT YET REPLACED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501968March 7, 2013
STEERING, ELECTRICAL SYSTEM
POWER STEERING GOES OUT FOR NO REASON. IT CLICKS IN THE HOUSING UNDER THE STEERING WHEEL, IN THE STEERING COLUMN. NEEDED TO ADD THAT WE HAVE HAD SEVERAL INJURIES AND MORE THAN ONE ACCIDENT WHERE A VEHICLE SUSTAINED DAMAGE AS A RESULT OF THIS DEFECT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10501966March 7, 2013
STEERING, ELECTRICAL SYSTEM
AS I WAS BACKING UP, I LOST POWER STEERING. I WAS UNABLE TO TURN THE WHEEL WITHOUT GREAT FORCE, AND BACKED INTO THE PORCH. AFTER TURNING THE CAR OFF AND TURNING IT BACK ON, THIS RESOLVED. IT HAPPENED AGAIN THE NEXT DAY GOING FORWARD AT 40 MPH. I COULD HEAR SOMETHING IN THE STEERING COLUMN CLICK AND THEN LOST POWER STEERING. NOW THE POWER STEERING HAS COMPLETELY GONE OUT. WHEN I START THE CAR, I CAN TURN THE STEERING WHEEL ALL THE WAY ONE DIRECTION AND "TRICK" IT INTO HAVING POWER STEERING FOR A MOMENT BEFORE IT CLICKS OFF AGAIN. I HAVE SUSTAINED A NECK AND SHOULDER INJURY FROM HAVING TO USE MY ENTIRE BODY TO TURN THE WHEEL, AND SLAMMING INTO THE PORCH WHEN THE WHEEL GOT "STUCK" IN A TURNED POSITION AND I WAS UNABLE TO TURN IT BACK. IT IS UNBELIEVABLE THAT NO ONE HAS DIED AS A RESULT OF FORD'S DEFECT. WILL THE NHTSA WAIT UNTIL THEN TO FORCE FORD INTO A RECALL? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10501987March 7, 2013
ENGINE, POWER TRAIN
WHILE DRIVING APPROXIMATELY 55 ON AN INTERSTATE IN MIDDLE OF HEAVY TRAFFIC, MY 2009 FORD ESCAPE XLT 3.0L SUDDENLY DECELERATED AND WENT INTO LIMP MODE. I CAREFULLY MADE IT TO THE SHOULDER AS SPEED DROPPED TO ABOUT 5 MILES AN HOUR. WHILE PARKED ON THE SHOULDER I NOTICED THE WARNING LIGHT FOR THE ELECTRONIC THROTTLE WAS LIT. I SHUT OFF THE ENGINE AND WAITED ABOUT 5 MINUTES. I RESTARTED WITHOUT INCIDENT. THIS IS THE 2ND TIME THIS HAS HAPPENED AND IT HAS BEEN RUNNING ROUGH AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501822March 6, 2013
SUSPENSION
AS I WAS DRIVING OVER THE WEEKEND WITH MY HUSBAND AND 2 YOUNG CHILDREN I NOTICED A LOUD BANGING NOISE IN THE BACK OF MY VEHICLE. WHEN I CHECKED THE RIGHT REAR WHEEL AREA I NOTICED THE INNER AND OUTER WHEEL HOUSE WERE COMPLETELY RUSTED THROUGH, SO MUCH SO THAT THE SHOCK WAS HITTING THE INSIDE OF MY VEHICLE AS IT HAD NOTHING TO ATTACH TO ANYMORE. I NOTICED ROAD DEBRIS INSIDE MY VEHICLE WHEN I PULLED UP THE CARPET. I LOOKED AT IT WITH SEVERAL CO-WORKERS WHO HAVE BEEN IN THE INSURANCE INDUSTRY FOR 10-15 YEARS, STATING THEY HAD NEVER IN THEIR LIVES SEEN SOMETHING LIKE THIS. I STARTED TO DO SOME RESEARCH ONLINE AND FOUND A SHOCKING AMOUNT OF THE SAME COMPLAINTS FOR THIS YEAR/MADE/MODEL, MOST OF THEM RECENT. I AM EXTREMELY UPSET WITH FORD FOR NOT RECOGNIZING THIS AS A MANUFACTURER DEFECT AS IT IS CLEAR THAT IT IS. MY FAMILY AND I COULD HAVE BEEN KILLED IF THE SHOCK WENT STRAIGHT THROUGH THE FLOOR. I CALLED TOUSLEY FORD WHERE I BROUGHT THE VEHICLE AND THE WOMAN SIMPLY SAID, "WELL, THERE ISN'T A RECALL ON IT SO YOU HAVE TO PAY FOR IT". THIS IS GOING TO COST ME THOUSANDS OF DOLLARS, THOUSANDS OF DOLLARS FOR A MANUFACTURER DEFECT THAT IS NOT BEING RECOGNIZED BY FORD. ASTOUNDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501836March 6, 2013
VEHICLE SPEED CONTROL
2005 FORD ESCAPE HAS A CRITICAL SAFETY ISSUE WITH THE GAS PEDAL COMPLETELY LOCKING UP. SOMETIMES TAPPING PEDAL WILL FREE IT. AS OF 3/5/2013 I AM NOT ALLOWING MY DAUGHTER TO USE THIS VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM. WE HAVE HAD THE VEHICLE TOWED ONLY TO HAVE THE MECHANIC UNABLE TO IDENTIFY THE CAUSE. FROM WHAT I HAVE SEEN ON THE WEB,THIS APPEARS TO BE A VERY COMMON ISSUE. FORD SHOULD BE RESPONSIBLE FOR DETERMINING THE CAUSE AND ISSUE A RECALL ASAP,BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501840March 6, 2013
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501389March 5, 2013
ENGINE
VEHICLE ENGINE STALLED I-10EAST WENT INTO EMERGENCY LANE, VEHICLE WAS STILL TRYING TO RUN THE ENGINE WAS CHOKING BUT NO ACCELERATION. I STOPPED PUT THE VEHICLE IN PARK TURNED THE KEY AND IT STARTED. THIS HAS HAPPENED 3 TIMES SINCE THE FIRST TIME. I DON'T WANT TO BE A STATISTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501398March 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND WOULD NOT ACCELERATE BEYOND 5 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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