Ford Escape Complaints

29,499 consumer complaints on file.

#10503587March 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE COMPUTER WAS READING AN ERROR AND THE VALVE ASSEMBLY FAILED, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503595March 19, 2013
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE IGNITION INTERLOCK WARNING LIGHT. THE VEHICLE SUDDENLY RESTARTED INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY AS THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503601March 19, 2013
ENGINE
THREE TIMES IN LAST 4 WEEKS VEHICLE HAS STALLED WHILE DRIVING. IT WILL THEN RESTART IMMEDIATELY WITH NO EFFORT. IT WILL THEN WILL SURGE, JERK VERY SLIGHTLY UPON DRIVING IT AGAIN. ON ONE OCCASION THERE WAS NO SURGING OR JERKING. CAR WAS JUST PURCHASED IN LATE JAN. 2008 AS A USED VEHICLE. NO CHECK ENGINE LIGHT. NO WARNING LIGHTS WHATSOEVER. NO INDICATORS WHEN HOOKED UP TO A ENGINE CODE READOUTS. JUST STALLS. HAVE HAD ONE VERY CLOSE NEAR ACCIDENT WHEN SOMEONE WAS BEHIND ME AND ALMOST SLAMMED INTO THE BACK OF MY CAR AS IT DIED IN THE MIDDLE OF THE ROAD AT 40MPH. WHEN IDLING AT STOP LIGHT OR JUST IN PARK THERE IS NO INDICATION OF STALLING, JERKING, OR ROUGH IDLING. NO INDICATION OF BAD TIMING. JUST WHILE DRIVING - NO WARNING WHATSOEVER, JUST STALLS...NOT WHILE ACCELERATING, NOT WHILE DECELERATION, JUST WHILE DRIVING. HAS NOT HAPPENED ON HIGHWAY AT HIGH SPEED HOWEVER THIS CAR IS MOSTLY DRIVEN IN TOWN, 90% OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503388March 18, 2013
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALSO EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THE FAILURE AND STATED THAT THE EVAPORATIVE EMISSION CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,873 UPDATED 04/30/13*LJ THE CHARCOAL CANISTER WAS REPLACED. UPDATED 05/20/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503423March 18, 2013
ENGINE
MY 2011 ESCAPE CAME TO A STOP AT A TRAFFIC LIGHT AND I WAS PREPARING TO MAKE A RIGHT ON RED, WHEN I BEGAN TO ACCELERATE INTO TRAFFIC THE ENGINE STALLED. THIS COULD HAVE RESULTED IN A POTENTIALLY DEADLY ACCIDENT. I BELIEVE THE CHECK ENGINE LIGHT AND THE BATTERY LIGHT WERE BOTH ILLUMINATED AFTER IT STALLED. THE VEHICLE STARTED PROPERLY AFTER I PUT THE VEHICLE INTO PARK AND RESTARTED THE ENGINE. FORD MUST ADDRESS THIS POTENTIALLY FATAL PROBLEM WITH IT'S ENGINE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503440March 18, 2013
POWER TRAIN
DRIVING CAR ON HIGHWAY ON DAILY COMMUTE IN 5:00 PM TRAFFIC. MERGING INTO TRAFFIC, GAVE IT GAS AND CAR SLOWED TO NOTHING, WOULD NOT INCREASE IN SPEED, RPMS VERY HIGH , WRENCH LIGHT CAME ON HAD TO TURN CAR OFF AND BACK ON TO GET IT HOME. TOOK TO FORD DEALERSHIP AND THEY STATED IT WAS A BAD THROTTLE BODY, NOT COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503472March 18, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLED WHILE MOVING FORWARD AFTER BACKING OUT OF PARKING SPACE. CAR HAD OPERATED FOR 15 MINUTES BEFORE PULLING INTO SPACE, THEN IMMEDIATELY BACKING OUT WITHOUT STOPPING ENGINE. FOR APPROXIMATELY A YEAR AND ONE HALF YELLOW SERVICE ENGINE LIGHT INTERMITTENTLY COMES ON THEN GOES OFF AFTER FEW DRIVING CYCLES. CAR ALSO HESITATES AND JERKS DURING ACCELERATION RANDOMLY AND FREQUENTLY. SERVICE DEPT OF USED CAR DEALER WHERE PURCHASED CAR HAS DETECTED NO DEFECTS AND HAS NOT REPLICATED PROBLEM WHEN CAR LEFT AT SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503484March 18, 2013
FUEL/PROPULSION SYSTEM
THE CAR STALLED WHILE DRIVING. I PULLED OVER AND TRIED TO START THE CAR AGAIN. IT STARTED AND THEN STALLED AGAIN. WHEN TESTED BY MY MECHANIC THE CODE CAME UP AS A BAD THROTTLE BODY AND HAD TO BE REPLACED. SINCE THE CAR WAS OUT OF WARRANTY I HAD HIM REPLACE THE PARTS AND HAD TO PAY $300.00 FOR PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503303March 17, 2013
ENGINE, POWER TRAIN
WHEN MY ESCAPE IS IN THE RUNNING MODE, THE ENGINE DOES NOT SOUNDS LIKE A GAS RUNNING VEHICLE, BUT IT RUNS LOUD LIKE A TRUCK. WHEN PRESSING THE GAS I HAVE TO PRESS THE GAS PEDAL TO THE FLOOR BEFORE MOVING AT A GOOD SPEED, THE TRANSMISSION SLIPS INTO GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503354March 17, 2013
ENGINE
ENGINE STALLS AND DOES NOT RESPOND AT DIFFERENT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503282March 16, 2013
FUEL/PROPULSION SYSTEM
GETTING CODE P0191 AND P0193 ALL REFER TO FUEL RAIL PRESSURE SENSOR, MAKING THE CAR CUT ON FUEL AND LOSE SPEED AND MAKE YOU STOP NO MATER IF YOU ARE RUNNING IN THE FREEWAY OR HIGH WAY, IT'S CREATING A HAZARD TO OTHER DRIVERS TO CRASH ON YOU WHEN THIS HAPPEN. REPLACE THE FUEL RAIL PRESSURE SENSOR TWICE THIS MONTH AND PROBLEM STOP FOR A WHILE AND THEN IS BACK AGAIN SOME REFER A BAD GAS PUMP SYSTEM BUT THAT IS NOT PROBLEM ALSO IT HAPPEN WHEN CAR ACCELERATE GAS CUT OFF AND STOP. I ASK OTHER FORD ESCAPE AND F150 TRUCK OWNERS AND THEY HAVE THE SAME SENSOR REPLACE EVEN MECHANICS AND LOCAL CAR SALE PART, TOLD ME THEY BEEN SELLING THE SAME SENSOR PRESSURE. I RUN A CIRCUIT TEST TO MY OLD SENSOR AND MY NEW ONE AND I COME UP WITH BAD RESULTS TEST WITH POWER ACROSS THE SENSORS CONNECTORS. ONE OF THE THING I DON'T LIKE ABOUT FORD REPAIRS IS ,THEY ARE TRYING TO MAKE YOU PAID MUCH MONEY FOR CODE READINGS,PARTS AND LABOR. THIS IS A PRIORITY CASE THAT NEED TO BE ADDRESSEE UNTIL SOME ONE GET HURT ON ROAD FOR A SIMPLE DEFECTING PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503155March 15, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
FOR SEVERAL MONTHS, MY 2010 FORD ESCAPE WOULD STALL WHILE DRIVING DOWN THE ROAD. THERE WERE TIMES THAT I WAS GOING 45-55MPH AND MY VEHICLE WOULD STALL. I LOST POWER STEERING AS VEHICLE SHUT OFF. I HAD TO SLOW DOWN AND PULL OFF THE ROAD AND RE-START THE VEHICLE. THIS WAS VERY DANGEROUS AND SCARY. THIS HAPPENED PROBABLY 10-15 TIMES UNTIL I COULD NO LONGER GET THE VEHICLE STARTED. I HAD IT TOWED INTO A FORD DEALERSHIP AND HAD THEIR SERVICE DEPARTMENT ANALYZE THE PROBLEM. I FIRST TOOK IT BY AN ADVANCE AUTO TO CHECK THE SERVICE ENGINE LIGHT. THE CODE THAT CAME UP I BELIEVE WAS 9000. IT HAD SOMETHING TO DO WITH EMISSION, FUEL SYSTEM CONCERNS. THE SERVICE DEPARTMENT PUT A THROTTLE BODY AND MOTOR ASSEMBLY PART ON IT. I HAVEN'T HAD ANY PROBLEMS SINCE. THEY ALSO DID AN EEC TEST P2111 AND FOUND ETB TO BE AT FAULT AND REPLACED. I HAD TO PAY $356.52 INCLUDING LABOR FOR THIS. I FEEL FROM READING OTHER INFORMATION ON 2010 FORD ESCAPES THAT THERE HAS BEEN A LOT OF ISSUES WITH STALLING. I FEEL I SHOULD BE REIMBURSED FOR MY EXPENSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503154March 15, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR EXTERIOR DOOR HANDLE DID NOT RETURN TO THE CLOSED POSITION, CAUSING THE DOOR TO NOT LATCH. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE CHILD SAFETY LOCK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE CURRENT MILEAGE WAS APPROXIMATELY 1,200. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503163March 15, 2013
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND DECELERATING, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,371. UPDATED 04/10/13*LJ THE DEALER STATED THE COMPUTER DID NOT REGISTER A PROBLEM. UPDATED 04/18/13 UPDATED 11/19/13*LJ UPDATED 11/26/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503110March 15, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND DECELERATING, THE ENGINE SUDDENLY SEIZED THEN STALLED. THE ABS BAND AND SKID CONTROL WARNING LIGHTS ILLUMINATED. THE ENGINE WAS TURNED OFF FOR FIFTEEN MINUTES AND THEN RESTARTED BUT THE COMPUTER RESET ITSELF AND SHOWED NO FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE ABS BAND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO STATED TO CONTACT NHTSA AND FILE A COMPLAINT. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502799March 14, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED HIS VEHICLE BY REMOVING THE REAR PASSENGER TIRE. THE CONTACT DISCOVERED THAT THE SHOCK ABSORBER MOUNTING PLATE WAS RUSTED AND HAD DETACHED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 184,180. *TR UPDATED 04/30/13*LJ THE CONSUMER STATED AFTER HE FILED THE COMPLAINT, THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP, WHERE IT WAS DEEMED UNSAFE TO DRIVE, IN ITS CURRENT CONDITION. THE BODY SHOP REPAIRED THE AFFECTED AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502819March 14, 2013
STEERING
ELECTRIC POWER STEERING FAILED FOR 1-2 SECONDS THEN RETURNED TO NORMAL. THIS HAD HAPPENED SEVERAL TIMES IN THE PAST. FORD DEALER FOLLOWED TECHNICAL SERVICE BULLETIN AND REPLACED A CONNECTOR. PER FORD, THE TECHNICAL SERVICE BULLETIN EXISTS BECAUSE THIS HAS HAPPENED ON OTHER VEHICLES. FORD IS TREATING THIS AS A COMMON, OUT-OF-WARRANTY COMPONENT FAILURE. ELECTRIC POWER STEERING IS REQUIRED FOR SAFE OPERATION OF THIS VEHICLE. HAD THIS HAPPENED AT HIGHWAY SPEEDS IT COULD HAVE HAD SERIOUS CONSEQUENCES. BECAUSE OF THIS I BELIEVE THIS ISSUE SHOULD BE ELEVATED IN LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503024March 14, 2013
ENGINE, ELECTRICAL SYSTEM
WE TOOK OUR 2007 FORD ESCAPE (APROX 60,000 MILES) ON A ROAD TRIP FROM OMAHA NE TO ST. LOUIS MO ON 3/10/13 AND ARRIVED WITH NO ISSUES. ON OUR RETURN TRIP WE DROVE ABOUT 100 MILES UNTIL THE CAR STOPPED ON THE INTERSTATE. THE VEHICLE COMPLETELY SHUT DOWN AND ALL OF THE WARNING LIGHTS CAME ON AT THE SAME TIME. WE WERE ABLE TO COAST TO THE SHOULDER SAFELY BUT WERE UNABLE TO RESTART THE VEHICLE. WE HAD AAA TOW THE VEHICLE ABOUT 30 MILES TO THE CLOSEST TOWN AND AAA APPROVED MECHANIC. WHEN THE MECHANIC LOOKED AT THE VEHICLE THEY DETERMINED THAT THE VEHICLE HAD BURNED THROUGH ALL OF THE OIL AND WAS COMPLETELY EMPTY CAUSING THE ENGINE TO SEIZE UP. THERE WERE NO WARNING LIGHTS INDICATING LOW OIL UP UNTIL THIS POINT. I HAD RECENTLY HAD MY OIL CHANGED ABOUT 8 WEEK AND LESS THAN 1000 MILES PRIOR TO THIS INCIDENT AND THERE WERE NO LEAKS SO IT SEEMS VERY IMPROBABLY THAT THE VEHICLE WOULD HAVE USED 4 QTS OF OIL IN THAT TIME. I CONTACTED FORD AND THE VEHICLE IS JUST OUT OF THE WARRANTY PERIOD AND THEY ARE UNWILLING TO ASSIST. IN MY RESEARCH IT APPEARS THAT THIS MAY BE A COMMON OCCURRENCE ON THIS VEHICLE AT ABOUT 60-70K MILES AND MAY WARRANT ADDITIONAL RESEARCH. I AM CURRENTLY ATTEMPTING TO GET MY VEHICLE TRANSPORTED THE 350 MILES HOME TO GET A SECOND OPINION AND REPAIRED. THE CURRENT ESTIMATES I RECEIVED FOR REPAIR ARE BETWEEN $3,500-6,000. HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2007/ENGINE/ENGINE_FAILURE.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503041March 14, 2013
ENGINE
WHEN THERE IS A FAULT WITH THE ELECTRICAL HYBRID BATTERY SYSTEM, THE VEHICLE CUTS POWER COMPLETELY TO THE ENGINE. IT SIMPLY FLASHES A "STOP SAFELY NOW" MESSAGE. HAVING TO POTENTIALLY CUT ACROSS 4 LANES OF FREEWAY TRAFFIC WITHOUT POWER IS VERY DANGEROUS. I NEARLY HAD AN ACCIDENT SEVERAL TIMES DUE TO THIS. IF THE HYBRID SYSTEM HAS A FAULT, IT SHOULD STILL KEEP THE GAS ENGINE OPERATIONAL. ADDITIONALLY, THE FAULT IS VERY INTERMITTENT, AND MY FORD FACTORY MECHANIC COULD NOT TRACK DOWN ANY DEFINITE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503061March 14, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THIS IS AN UPDATE TO PREVIOUS INCIDENT. $10486901 HAVING SPENT THE PREVIOUS ($900) TO FIND THE PROBLEM, CUSTOMER TOOK THE VEHICLE TO A FORD DEALERSHIP REPAIR SHOP. THEY AGREED WITH THE OTHER MECHANICS THAT THE INSTRUMENT CLUSTER WAS DEFECTIVE, BUT SAID THAT THEY COULD NOT GIVE ANYTHING IN WRITING TILL I PAID THEIR DIAGNOSTIC FEE ($135) AND SAW FOR THEMSELVES. I AGREED. NOW I HAVE SPENT ANOTHER ($1120) TO REPLACE THE INSTRUMENT CLUSTER. I ALSO HAVE IN WRITING FROM THE FORD DEALERSHIP THAT THE SPEED CANNOT BE VIEWED WHILE DRIVING (IT READS 0 MPH) AND IS A SAFETY ISSUE. CONTACT ME FOR THE NEXT STEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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