Ford Escape Complaints

29,499 consumer complaints on file.

#10533880August 6, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
THE VEHICLE JERKED AND THEN I STARTED SLOWING DOWN. I TRIED TO ACCELERATE BUT MY VEHICLE CONTINUED SLOWING DOWN. I PULLED TO THE SIDE OF ROAD & PUT VEHICLE IN PARK, TURNED OFF THE ENGINE AND RESTARTED AND WAS ABLE TO CONTINUE TO MY DESTINATION. IT HAPPENED AGAIN ON AUG. 2ND, 3RD AND 5TH, 2013. WHEN IT HAPPENED ON AUG. 5TH I WAS A BLOCK FROM HOME AND THE ENGINE LIGHT CAME ON THAT TIME. I TURNED THE VEHICLE OFF AND STARTED IT AGAIN & THE ENGINE LIGHT STAYED ON SO I TURNED AROUND AND WENT HOME & PARKED IT. I CALLED MY LOCAL FORD DEALERSHIP & THEY PICKED IT UP AND REPLACED THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533899August 6, 2013
ELECTRICAL SYSTEM
WHILE DRIVING MY 2010 FORD ESCAPE IT WOULD OCCASIONALLY GO INTO A LIMP MODE CAUSING ME TO PULL OVER ON THE HIGHWAY AND TURN OFF THE CAR AND ATTEMPT TO RESTART. THERE IS NO TELLING WHEN IT WOULD HAPPEN AS IT WAS INTERMITTENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533902August 6, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING MY 2011 FORD ESCAPE LATE AT NIGHT, WHEN I COMPLETELY LOST POWER ON MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE ROAD. AS I BROUGHT THE CAR TO A STOP (BRAKING), THE CAR JERKED FORWARD BEFORE STOPPING. I SHUT OFF THE CAR, AND SAT FOR A FEW MOMENTS, WONDERING WHAT TO DO. THE DASH SHOWED A WRENCH SYMBOL, SO I CHECKED THE MANUAL TO SEE WHAT IT MEANT. IT SAID SOMETHING ABOUT A FAULT AND THE POWERTRAIN. I CHECKED TO SEE IF THE CAR WOULD RESTART AND IT DID. I CONTINUED TO DRIVE, AND APPROXIMATELY 10-15 MINUTES LATER IT DID IT AGAIN. THIS TIME AT A SPEED OF OVER 60MPH. I MADE IT TO MY DESTINATION AND CALLED MY HUSBAND. HE CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND WAS SHOCKED TO SEE ALL THE COMPLAINTS ABOUT THIS. THANKFULLY, HE READ THAT IF I STAYED UNDER 60 MPH AND DIDN'T DRIVE TOO LONG IT SHOULDN'T HAPPEN AGAIN. I TOOK THE BACK WAY HOME AND ALTHOUGH IT WAS MUCH LONGER I MADE IT WITHOUT A FURTHER PROBLEM. WHY IS THIS PROBLEM PART(THROTTLE VALVE) NOT RECALLED. AND MOST IMPORTANTLY, AND FOR SAFETY REASONS WHY AREN'T THE OWNERS OF THESE 2011 ESCAPE'S MADE IMMEDIATELY AWARE OF THIS HAZARD. THIS WAS THE CLOSEST I CAME TO A FATAL ACCIDENT AND NOT NECESSARILY MY OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533914August 6, 2013
ENGINE
DRIVING DOWN THE INTERSTATE I FOUND THAT THE VEHICLE WAS LOSING POWER. THERE WERE NO SERVICE ENGINE LIGHTS OR ANY INDICATOR WARNING LIGHTS OF ANY KIND THAT WERE ON PREVIOUS TO THE INCIDENT OR THAT LIT UP DURING OR AFTER THE EPISODE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE ACCELERATOR SEEMED TO STOP WORKING AND THERE WAS NO POWER TO THE ENGINE. I RESTARTED WITH NO ISSUE AND CONTINUED TO DRIVE. THE VEHICLE DID THIS A SECOND TIME. THERE WERE ADDITIONAL INCIDENTS AT LOWER SPEEDS DRIVING AROUND TOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533915August 6, 2013
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WAS TRAVELING ON HIGHWAY WHEN THE VEHICLE SHOOK AND STARTED TO STALL AND SHUT OFF AT 55 MPH. THE VEHICLE SLOWED DOWN AND THE ENGINE LIGHT AND WRENCH LIGHT ILLUMINATED. VEHICLE WAS SHUTTERING AND SLOWING DOWN WITH THE ENGINE CUTTING OUT. I IMMEDIATELY ATTEMPTED TO GET OFF THE ROAD IN ORDER TO NOT HAVE A REAR END ACCIDENT WITH ANY SPEEDING VEHICLES TRAVELING BEHIND THE CAR. ONCE CAR WAS SHUT OFF, VEHICLE HAD A CLICKING NOISE WHEN TURNING THE CAR OVER TO START, THEN RESTARTED TO A NORMAL CONDITION. AT 45 MPH ON A CITY STREET, 3 DAYS LATER THE SAME STALL AND ENGINE CUT OUT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533910August 6, 2013
VEHICLE SPEED CONTROL
I WAS LEAVING FOR WORK AND MY VEHICLE SEEMED TO HESITATE AND THEN LOST ALL FUNCTION TO THE GAS PEDAL. AFTER SHUTTING THE VEHICLE OFF, I TURNED IT BACK ON AND IT APPEARED TO WORK FINE. I BROUGHT IT TO THE DEALER AND THEY TOLD ME IT WAS THE THROTTLE BODY. I'M CURRENTLY WAITING ON THE ESTIMATE BUT SAW ALL THE COMPLAINTS AND NEEDED TO ADD MY NAME TO THE LIST OF PEOPLE WITH THIS PROBLEM. FORD SHOULD TAKE THIS AS A LOSS FOR THE SAFETY AND BETTERMENT OF ITS CLIENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533928August 6, 2013
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE TRAVELING AT HIGHWAY SPEED, THE CAR SUDDENLY LOSES ALL POWER AND THE STOP SAFELY NOW LIGHT COMES ON IN THE DASH. I HAD TO PULL OVER QUICKLY WHILE AVOIDING BEING KILLED BY HIGHWAY TRAFFIC. NO WARNING AT ALL. DURING MY ROAD TRIP, THIS HAPPENED 3 TIMES ON THE HIGHWAY. DURING MY RETURN TRIP, IT HAPPENED 3 MORE TIMES. PROBLEM WILL ONLY OCCUR AT HIGHWAY SPEEDS AND DURING LONG ROAD TRIPS. MY 20-MIN DRIVE TO WORK HAS NO ISSUES. THIS IS A SERIOUS SAFETY PROBLEM AND A FLAWED DESIGN ON FORD'S PART. MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DURING ANY ONE OF THE SIX TIMES THE CAR MYSTERIOUSLY DIED ON THE HIGHWAY. FROM MY RESEARCH, THIS PROBLEM CAN BE CAUSED BY SEVERAL COMPONENTS AND IS DIFFICULT TO DIAGNOSE IN THE SHOP. FOR OLDER MODELS, THERE HAS BEEN TSB'S ISSUED, BUT NOT FOR 2008 AND LATER MODELS. I HAVE KNOWN SEVERAL 2008 MODELS THAT EXPERIENCED THE SAME PROBLEM AROUND 60,000 - 70,000 MILES. BROWSING THOUGH THIS WEBSITE SHOWS MANY HAVE COMPLAINED ABOUT THIS ISSUE. FORD NEEDS TO ADDRESS THIS ASAP BEFORE SOMEONE GETS KILLED OR INJURED ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533946August 6, 2013
POWER TRAIN
I WAS ACCELERATING UP A HILL, WHEN I NOTICED THAT IT DID NOT HAVE ANY POWER. THE CAR WOULD REV UP BUT NOT CHANGE GEARS. WHEN I GOT IT TO THE DEALER THEY SAID AN INTERMEDIATE BAND BROKE ON THE TRANSMISSION. APPARENTLY THE ESCAPE IS KNOWN FOR TRANSMISSION PROBLEMS. THE 2ND AND 4TH GEARS GO OUT ON THEM. FORD WOULD NOT PAY FOR ANY OF THE REPAIR WHICH WAS $1358.41. THIS IS THE SECOND ESCAPE I HAD WITH TRANSMISSION PROBLEMS. NEEDLESS TO SAY I WILL NEVER BUY A FORD SUV AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533947August 6, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON THE 18TH OF JULY, 2013, WHILE DRIVING ON A MAJOR INTERSTATE IN MY 2010 FORD ESCAPE, MY SUV SUDDENLY LOST ALL THROTTLE CONTROL AND SEEMED TO DIE. MY WRENCH LIGHT CAME ON AND I WAS GETTING NO RESPONSE FROM THE THROTTLE AND MY ENGINE WAS RUNNING ROUGHLY. I SHUT OFF THE CAR AND RESTARTED IT AND TRIED TO DRIVE AGAIN. AT 20 MPH THE THROTTLE STOPPED WORKING AGAIN. I WAS ONLY A FEW HUNDRED YARDS FROM A TRUCK WEIGHT STATION AND WAS ABLE TO CRAWL TO THE STATION AT ABOUT 15 MPH TO TROUBLESHOOT THE PROBLEM. I HAVE A CODE READER IN MY VEHICLE AND GOT P2111 AND P2112 WHICH IS THE THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN AND STUCK CLOSED RESPECTIVELY. AFTER LETTING THE CAR SIT FOR A WHILE I WAS ABLE TO START IT AND THE WRENCH LIGHT HAD GONE OUT. I WAS ABLE TO GO 60 MPH FOR THE REST OF MY 12 HOUR TRIP WITH NO PROBLEMS. TODAY AUGUST 6, 2013 MY CAR DID THE SAME THING. I WAS HOPING IT WAS A COMPUTER GLITCH AND THAT I HAD GOTTEN AWAY ONE OCCURRENCE, BUT THAT WAS NOT THE CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533958August 6, 2013
POWER TRAIN
WHILE DRIVING THE MOTOR LOST ALL THROTTLE RESPONSE AND HAD TO COAST TO A STOP. WAS DIAG AS A BAD THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533953August 6, 2013
ENGINE, VEHICLE SPEED CONTROL
2009 FORD ESCAPE HAS A VERY DANGEROUS DEFECT WITH ITS THROTTLE BODY COMPONENT. WHILE DRIVING DURING NORMAL OPERATION, THE VEHICLE WILL GO INTO LIMP MODE WITHOUT WARNING. A YELLOW WRENCH APPEARS IN THE CONSOLE INDICATING A MAINTENANCE PROBLEM. THE ENGINE WILL REDUCE TO IDLE SPEED, THE FOOT ACCELERATOR IS INOPERABLE DURING THIS INCIDENT. WHEN IN THE IDLE MODE, THE VEHICLE SPEED IS REDUCED TO ABOUT 5 MPH. THE VEHICLE HAS TO BE TURNED OFF, THEN RESTARTED.IN ORDER TO REBOOT THE SYSTEM. THE FIRST TWO INCIDENTS HAPPENED ON CONSECUTIVE DAYS. A WEEK LATER, IT HAPPENED AGAIN. TODAY, IT HAPPENED 4 TIMES, ONCE ON THE BUSY INTERSTATE HIGHWAY. FORD CLAIMS THIS IS A COMMON PROBLEM, THEREFORE THE REPLACEMENT PART IS ON BACK-ORDER. I ORDERED MY PART (EXPRESS) THRU THE LOCAL FORD DEALERSHIP ABOUT A MONTH AGO AND TOP DATE THE PART HAS NOT ARRIVED. FORD IS UNABLE TO GIVE N ESTIMATED ARRIVAL DATE OF THE REPLACEMENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533585August 5, 2013
POWER TRAIN
THIS HAPPENED TWICE WITH IN ONE WEEK: WRENCH LIGHT TURNED ON AND ACCELERATOR FAILED TO WORK WHILE NAVIGATING IN CITY TRAFFIC. WAS FORCED TO PULL TO THE SIDE OF THE ROAD WHILE CARS SPED PAST ME. ONCE SAFELY OUT OF TRAFFIC I TURNED OFF THE CAR AND WAITED A FEW MOMENTS. WHEN I TURNED THE CAR BACK ON IT OPERATED CORRECTLY. A MECHANIC WAS UNABLE TO LOCATE ANY CODES IN THE CAR'S COMPUTER THAT WOULD INDICATE A PROBLEM, BUT THE CAR WAS CLEARLY UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533589August 5, 2013
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON 3 LANE HIGHWAY (IN TRAFFIC) CAR BUCKED AND LOST GAS PEDAL (DID NOTHING WHEN PUSHED) I WAS IN CENTER LANE ENGINE WENT TO IDOL WITH NO ENGINE CONTROL LOOKED IN MIRROR SEEN TRUCK LIGHTS ( VERY SCARY ) WHEN U CAN'T DO NOTHING LUCKILY ABLE TO GET OFF ROAD . TURNED OFF ENGINE AN RE STARTED IT WHEN A SHORT DISTANCE THEN SAME THING HAPPENED. DID THIS 7 TIMES IN LESS THAN 7 MILES LUCK I MADE IT TO MY DRIVE WAY (HAD TOWED TO DEALER NEXT DAY) WAITING FOR IT TO BE FIXED. THIS IS A DEATH WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533597August 5, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WENT INTO LIMP HOME MODE AND WOULD NOT GO FASTER THAN A COUPLE OF MILES AN HOUR. THE ENGINE WAS SURGING DURING THIS TIME. I COULD TURN THE VEHICLE OFF AND RESTART IT BUT IT WOULD IMMEDIATELY DO THE SAME THING AGAIN. THE CODES THAT WERE READ FROM THE VEHICLE WERE P2111 AND P2112 AND SAID THE THROTTLE STUCK OPEN AND THROTTLE STUCK CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533635August 5, 2013
ENGINE, POWER TRAIN
WHEN THE GAS PEDAL IS PUSHED THERE SEEMS TO BE NO GAS GOING IN THERE.THE A MOTOR ACTUALLY GOES FROM A NORMAL SOUNDING ENGINE AND IT SOUNDS LIKE IT DROPS DOWN TO A LOWER GEAR WHEN THIS HAPPENS AND I HAVE TO COAST TO PARK SAFELY. THEN I HAVE TO WAIT A HALF HOUR TO START THE VEHICLE UP AGAIN AND SOMETIMES IT WILL JUST CONKED OUT AGAIN. NOW WHAT ITS DOING ITS GETTING IT GOT WORSE AND NOW I CAN ONLY GO MAYBE 5 MINUTES AND IT CONK OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533647August 5, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
DRIVING DOWN THE HIGHWAY, MY CAR SUDDENLY LOST THE ABILITY TO ACCELERATE AND I COULD NO LONGER CONTINUE DOWN THE ROAD. I PULLED OVER AND MY CAR WAS RUNNING EXTREMELY ROUGH. IT ALMOST FELT LIKE THE CAR WAS BUCKING DUE TO A NOVICE DRIVING A MANUAL TRANSMISSION - NOTE THAT THIS WAS WHEN I WAS PARKED AS WELL AS WHEN I WAS DECELERATING. I NOTICED THE ORANGE WRENCH LIT UP ON MY DASH AND GOT A TOW TO THE NEAREST DEALERSHIP. THE DEALERSHIP CALLED ME AND LET ME KNOW IT WAS A THROTTLE BODY ISSUE AND IT HAS BEEN REPLACED. MY CAR ONLY HAD 48K ON IT AND THERE IS NO WAY IN MY OPINION THAT THIS SHOULD HAPPEN. I FEEL LIKE I'M HAVING MONEY STOLEN FROM MY WALLET DUE TO THE FACT FORD IS FULLY AWARE OF THE PROBLEM BUT IS NOT TAKING PROACTIVE STEPS TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533653August 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO ACCELERATE ANY FURTHER. THE VEHICLE WAS SHUT OFF AND RESTARTED AS IT OPERATED AS DESIGNED. THE FAILURE RECURRED ONE MONTH LATER WHILE THE CONTACT WAS DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000. UPDATED 09/25/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533681August 5, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
DRIVING DOWN INTERSTATE 45 IN HOUSTON, CAR WAS RUNNING, BUT NO POWER FROM THE GAS PEDAL. NEEDED TO COAST TO AN EXIT WHERE I STOPPED COMPLETELY. I NEEDED TO POWER DOWN THE CAR COMPLETELY THEN RESTART THE CAR BEFORE THE GAS PEDAL WORKED AGAIN. THIS HAS HAPPENED TWICE. THE OTHER TIME WAS ABOUT A MONTH EARLIER. FORD SERVICE DEPARTMENT SAID IT WAS A DEFECTIVE "THROTTLE BODY". SOMETHING LIKE THAT SHOULDN'T FAIL SO EARLY. I WAS JUST OUT OF MY WARRANTY AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533690August 5, 2013
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT SPEEDS FROM 50 - 65 MPH, MY ESCAPE WILL SUDDENLY LOSE POWER. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR PEDAL HAS NO EFFECT. THE VEHICLE WILL CONTINUE TO MOVE VERY SLOWLY AFTER MOVING TO THE SHOULDER OF THE ROAD. THE "WRENCH" LIGHT IS INDICATED ON THE DASH. AFTER COMING TO A STOP, TURNING THE ENGINE OFF AND RESTARTING, THE PROBLEM IS TEMPORARILY RESOLVED. AFTER SOME RESEARCH ON THE NHTSA SITE, THIS SAME PROBLEM OCCURS IN THE ESCAPE AND FORD FUSION. FORD IS COMPLETELY AWARE OF THE PROBLEM, BUT HAS NOT ISSUED A RECALL. THE PROBLEM IS THE THROTTLE CONTROL BODY. A LOCAL FORD DEALER OFFERED TO REPLACE THE PART FOR APPROXIMATELY $600. I PURCHASED THE PART FOR $350 AND WILL REPLACE MYSELF AS IT IS A SIMPLE 10 MINUTE JOB. THIS IS A VERY DANGEROUS DEFECT AND I WISH THAT FORD WOULD TAKE THIS SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533696August 5, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM
AFTER THE APRIL 30, 2013 (54,367MILES) INCIDENT, THE VEHICLE WAS REPAIRED BY THE FORD DEALER AND ON AUG 4TH (58,700+/- MILES), THE SAME SYMPTOMS APPEARED WHILE DRIVING ON OPEN FREEWAY 65 MPH WITH ROLLING HILLS. THE VEHICLE EXPERIENCED A POWER DROP AND SURGE WITH AUTOMATIC TRANSMISSION GEAR SHIFTING. A WARNING LIGHT--MECHANIC WRENCH TURNED ON AND THEN THERE WAS A DIFFERENT ENGINE/TRANSMISSION SOUND AND IT WOULD NOT SHIFT OUT OF GEAR BY ITSELF SO WE PUT IT INTO NEUTRAL AND ROLLED TO A STOP. THE CAR WAS TOWED APPROX 70MILES TO THE SAME FORD DEALER NEAR OUR HOME. WE ARE WAITING FOR THE SERVICE DEPT TO RETURN OUR CALLS AND PROVIDE THE DETAIL TECHNICAL INFORMATION OF FAULT CODES ETC AND HOW THEY PLAN TO REPAIR IT AGAIN. SAME CONDITION, APPEARS TO BE AN ENGINEERING DESIGN OR MANUFACTURING DEFECT OF SPECIFIC COMPONENTS, (THROTTLE BODY, TRANSMISSION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape