Ford Escape Complaints

29,499 consumer complaints on file.

#10534004August 7, 2013
VEHICLE SPEED CONTROL
WHILE DRIVING ON A BUSY MORNING HIGHWAY MY THROTTLE WENT OUT. I COULD NOT ACCELERATE AND HAD TO IMMEDIATELY PUT ON MY HAZARD LIGHTS AND FIND A WAY OUT OF TRAFFIC, WITH NO WAY TO ACCELERATE. I THOUGHT THIS MIGHT HAVE BEEN A ONE TIME FLUKE, UNTIL IT HAPPENED TWO MORE TIMES. MY CAR SERVICE PROVIDER ISN'T ABLE TO DO MUCH FOR ME SINCE NO WARNING SENSORS HAVE BEEN TRIGGERED DURING ANY EVENT. THE THREE OCCURRENCES WERE AT SPEEDS OF 55, 25 AND 60 MPH. THIS IS A DANGEROUS AND SCARY PROBLEM. WHAT IF I HAD NOT BEEN ABLE TO GET OUT OF THE WAY IN TIME? WHEN WILL FORD BE HELD FULLY ACCOUNTABLE FOR THE PROBLEMS THEY HAVE ACKNOWLEDGED HAVING WITH ESCAPE THROTTLES AND THEIR SENSORS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533553August 7, 2013
VEHICLE SPEED CONTROL
2009 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO THROTTLE BODY PROBLEMS. *SMD THE CONSUMER STATED AS SHE MERGED ONTO THE HIGHWAY, THE VEHICLE TOTALLY SHUT DOWN. THE WRENCH LIGHT ILLUMINATED, SHE APPLIED THE BRAKE AND TURNED OFF THE KEY AND RE-STARTED THE ENGINE. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER, BUT CONTINUED TO EXPERIENCE THE FAILURE. AN INSPECTION REVEALED THE THROTTLE BODY NEEDED TO BE REPLACED. HOWEVER, THE PART WAS ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534009August 7, 2013
POWER TRAIN
AS WE WERE DRIVING DOWN THE ROAD THE CAR JERKED AND WHEN I PRESSED THE GAS I WASN'T GETTIN ANY AT ALL SO I PULLED OVER TO THE SIDE OF THE ROAD AND FINALLY CAME TO A STOP. TRIED PRESSING THE GAS AND NOTHING. SHUT THE CAR OFF FOR A FEW MINUTES STARTED IT BACK UP AND IT WAS NORMAL AGAIN. JUST NOT VERY HAPPY BECAUSE WE ARE FINANCING FROM A USE LOT AND HAVE ONLY HAD IT FOR 8 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534018August 7, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE LOST ALL POWER WHILE THE ELECTRICAL SYSTEM REMAINED ON. UNABLE TO SUPPLY FUEL TO THE ENGINE. VEHICLE COASTED TO A STOP. WAS IN PASSING LANE AT THE TIME, WITH TRAFFIC BEHIND ME. ABLE TO PULL OFF HIGHWAY. THE VEHICLE RESTARTED WITHOUT ICON LIGHTS. DROVE APPROXIMATELY 2 MILES, SAME SITUATION. VEHICLE RESTARTED WITH CHECK ENGINE LIGHT REMAINING ON. VEHICLE WAS TAKEN TO A LOCAL FORD DEALER FOR REPAIR. DIAGNOSTIC CODES INDICATED A FAILED THROTTLE BODY ASSEMBLY. THIS WAS A NON-WARRANTY REPAIR COSTING $608.80 PLUS RENTAL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534036August 7, 2013
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT:TETHER: STRAP/WEBBING, CHILD SEAT
CONCERN THAT ONLY ONE CONNECTOR STRAP LOCKS ON GRACO AFFX BOOSTER SEAT AFTER CONNECTOR CLIPS ARE ATTACHED TO LATCH BRACKETS. OTHER ONE DOES NOT LOCK IN SO SEAT CAN BE PULLED OUT ON ONE SIDE. CALLED GRACO A BIT AGO AND THEY SAID THIS IS "NORMAL" AND NOT A DESIGN FLAW. HOWEVER, INSTRUCTIONS SUGGEST PULLING ON STRAPS WILL HOLD SEAT IN TIGHT UNTIL RELEASE BUTTON IS PUSHED. I AM READING SIMILAR COMPLAINTS IN ON-LINE REVIEWS AS WELL AS OTHERS WHO SAY THIS IS NOT A PROBLEM....WHICH SOUNDS LIKE IT IS A PROBLEM!. BOTTOM LINE: WITH ONE SIDE OF THIS SEAT NOT LOCKING TIGHT LIKE THE OTHER SIDE AND ABLE TO SLIDE LOOSE FROM FLUSH AGAINST THE BACK OF THE VEHICLE SEAT, IS THIS BOOSTER SEAT SAFE FOR MY CHILD TO USE, I.E., DOES IT RETAIN ALL ITS APPROVED CRASH SAFETY FEATURES WHETHER THE SEAT IS LOCKED IN TIGHT (AS SOME USERS APPEAR TO BE ABLE TO DO) OR SLIDES LOOSE ON ONE SIDE WITH SLIGHT PULLING, SUCH AS MAY OCCUR IN THE EVENT OF AN IMPACT?? NOTE: COULDN'T FIND DESCRIPTION OF BOOSTER IN DROPDOWN LIST FURTHER ON. IS GRACO AFFIX BOOSTER, MODEL 1839168 (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=FORD, MODEL=ESCAPE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534029August 7, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN TRYING TO ACCELERATE INTO TRAFFIC, THE ENGINE DROPPED TO IDLE AND THE GAS PEDAL HAD NO AFFECT. TEMPORARY SOLUTION WAS TO PULL OVER, TURN ENGINE OFF, RESTART (WHICH REQUIRED EXCESSIVE CRANKING) WHICH SEEMED TO RESOLVE THE ISSUE. THROTTLE WORKS AGAIN. THIS ISSUE HAS NOW HAPPENED 3 ADDITIONAL TIMES AND WE HAVE PARKED THE CAR AS IT IS UNSAFE AND UNRELIABLE. FORD DEALER HAS NO CLUE ABOUT THE ISSUE AND CAN'T SCHEDULE GETTING IT INTO THE SHOP FOR AT LEAST 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534034August 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE FAILED TO SLOW DOWN. THE ACCELERATOR PEDAL WAS APPLIED REPEATEDLY AND THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE VEERED OFF THE ROAD TO AVOID CRASHING INTO ANOTHER VEHICLE INTO A DITCH. THE VEHICLE CONTINUED TO TRAVEL AND CRASHED INTO A CONCRETE BARRIER AND THEN A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER WAS 12V353000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED AND INFORMED HIM THAT THE VIN WAS INCLUDED. THE EXTERIOR DAMAGES HAD NOT BEEN DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 192,000. UPDATED 9/5/13 *CN UPDATED 09/11/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10534051August 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS REMOVED FROM UNDER THE CARPORT AND FLAMES SURFACED AROUND THE DRIVERS SIDE OF THE ENGINE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10534065August 7, 2013
ENGINE, POWER TRAIN
DRIVING 55 MPH ON HIGHWAY, CAR SOUNDED LIKE IT DOWNSHIFTED INTO MUCH LOWER GEAR (VERY LOUD) WITH JERKY MOTION, IMMEDIATELY LOST POWER, WAS CLIMBING LARGE HILL, COASTED TO SIDE OF ROAD IN HEAVY TRAFFIC, LOST POWER STEERING, MADE HORRIFIC GRINDING SOUND, AND THEN STOPPED. IDLED FOR 30-45 SECONDS, ALL DASHLIGHTS CAME ON BEFORE DYING ON HIGHWAY. I HAVE REVIEWED CARCOMPLAINTS.COM ON THIS MODEL ESCAPE, THEY ARE NOTORIOUS FOR PCM COMPUTER GOING WITH NO NOTICE. MY MECHANIC INFORMS ME TODAY THAT IS THE PROBLEM, COST FOR REPAIR IS ABOUT $2,000.00, NOT COVERED BY THE EXTENDED WARRANTY I PURCHASED. THIS IS A WELL DOCUMENTED ISSUE THAT CLEARLY CREATES SAFETY ISSUES WHEN DRIVING AT HIGH RATES OF SPEED, WITH NO WARNING. THE CAR WAS "FINE" BY ALL OTHER ACCOUNTS, THIS HAPPENED OUT OF NO WHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534059August 7, 2013
ENGINE, POWER TRAIN
LEFT WORK, AND AS STARTED UP A ROAD, THE CAR STALLED AND WRENCH LIGHT CAME ON. LUCKILY NO ONE WAS BEHIND ME AS I WOULD HAVE BEEN REAR-ENDED I PULLED OVER, RESTARTED CAR, LOOKED UP LIGHT, PROCEEDED. IT STALLED TWO MORE TIMES BEFORE I GOT HOME (DRIVING IN THE RIGHT HAND LANE SO COULD GET OUT OF MOVING TRAFFIC QUICKLY , THE THIRD TIME THE ENGINE LIGHT CAME ON. GETTING IT TO THE DEALER THE CAR STALLED AGAIN. I REPORTED THE PROBLEM TO THE DEALER, WHO CONFIRMED IT WAS THE THROTTLE THAT NEEDED REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534076August 7, 2013
ENGINE
CAR STALLS WHILE DRIVING AT APPROX.40 MILES PER HOUR. THE CAR DOESN'T SPUTTER OR ANYTHING IT JUST QUITS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS,LAST TIME BEING TODAY 8/7/2013. I HAVE TO GET TO THE SIDE OF THE ROAD WITHOUT GETTING REAR ENDED , AND THEN I CAN START IT BACK UP AND WILL RUN FINE FOR A WHILE. THIS IS EXTREMELY DANGEROUS AND SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534154August 7, 2013
POWER TRAIN, ENGINE
WHILE TRAVELING AT HIGHWAY SPEED CAR LOST ALL POWER. I WAS ABLE TO SLOW TO A SAFE STOP. DEALER TELLS ME ITS THE ELECTRONIC BODY. I FIND OUT THAT ANOTHER AREA DEALER HAS REPLACED 96 OF THESE THIS YEAR ALONE. THIS SOUNDS LIKE A PROBLEM FORD NEEDS TO TAKE CARE OF. THE KICKER IS THAT ITS NOT COVERED BY MY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534166August 7, 2013
SUSPENSION
I NOTICED AN UNUSUAL SOUND FROM THE RIGHT REAR END OF MY 2005 ESCAPE HYBRID A COUPLE OF WEEKS AGO AND WAS ONLY ABLE TO LOOK AT IT TODAY. I WAS AMAZED TO FIND THE WHEEL WELL HAD RUSTED OUT AT THE ATTACHMENT POINT OF THE SHOCK AND THE UPPER PART OF THE SHOCK IS HANGING FREE. THEN I LOOKED AT THE OTHER SIDE AND IT IS STARTING TO GO. CLEARLY THE VEHICLE IS UNSAFE TO DRIVE IN THIS CONDITION. I WAS HOPING TO KEEP THE VEHICLE A FEW MORE YEARS BUT IT LOOKS AS THOUGH WITHOUT MAJOR RECONSTRUCTION IT IS JUNK AT THIS POINT IN TIME. CLEARLY THE VEHICLE IS OUT OF WARRANTY BUT IT DOES NOT SEEM TO ME THAT THE DEGREE OF FAILURE SEEN HERE IS UNEXPECTED UNDER NORMAL CONDITIONS ESPECIALLY IN THAT I HAVE OWNED THE CAR SINCE NEW AND IT HAS BEEN WELL MAINTAINED. IN A BRIEF SEARCH OF THE WEB I HAVE FOUND THAT OTHER ESCAPE OWNERS HAVE EXPERIENCED THIS PROBLEM AND THAT FORD IS AWARE OF THIS. I AM CONCERNED THAT WITH A POTENTIAL FOR CATASTROPHIC FAILURE FORD DID NOT NOTIFY THE OWNERS TO CHECK FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533801August 6, 2013
VEHICLE SPEED CONTROL
THE THROTTLE ACTUATOR CONTROL SYSTEM OF MY 2010 FORD ESCAPE IS STUCK CLOSED PER THE P2112 CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533805August 6, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING IN THE FAR LEFT HAND LANE ON A HIGHWAY AT ABOUT 65 MPH WHEN ALL OF A SUDDEN MY VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE ACCELERATOR PEDAL. I IMMEDIATELY PUT ON MY FLASHERS AND BEGAN MOVING OVER ONE LANE AT A TIME UNTIL FINALLY REACHING THE SHOULDER OF THE ROAD. WHILE DOING SO, WHEN THE VEHICLE SPEED WAS DOWN TO ABOUT 20 MPH, IT STARTED SHAKING (LIKE A JERKING BACK AND FORTH MOTION). AFTER LETTING THE CAR REST FOR ABOUT 10 MINUTES I TRIED TO START IT UP. THE VEHICLE STARTED, BUT THE CHECK ENGINE INDICATOR LIGHT WAS ILLUMINATED. I FOLLOWED THE DIRECTIONS IN THE VEHICLES MANUAL AND DROVE SLOWLY TO MY MECHANIC, NOT ACCELERATING OR DECELERATING ABRUPTLY. THE INITIAL DIAGNOSTIC TEST INDICATED THAT THE MASS AIR FLOW SENSOR NEEDED TO BE CLEANED AND THIS WAS PERFORMED. THE VEHICLE SEEMED TO BE RUNNING NORMALLY FOR ABOUT ONE WEEK, BOTH ON HIGHWAY AND LOCAL CITY ROADS. ONE WEEK LATER, DRIVING ABOUT 20 MPH ON A LOCAL STREET, THE SAME THING HAPPENED. I BROUGHT THE VEHICLE BACK TO MY MECHANIC WHO AFTER DOING THE DIAGNOSTICS TOLD ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. APPARENTLY THE MECHANIC FOLLOWED THE BULLETINS WHICH WERE ISSUED BY THE VEHICLE MANUFACTURER, WHICH BY VIRTUE OF ISSUING THESE BULLETINS KNEW OF THE POTENTIAL PROBLEM. I BELIEVE THAT THIS ISSUE IS A MAJOR SAFETY CONCERN. I WAS LUCKY, I WAS ABLE TO MOVE MY VEHICLE TO THE SHOULDER OF THE HIGHWAY BECAUSE AT THE TIME THERE WAS NOT MUCH TRAFFIC. DEFINITELY, IF I WAS DRIVING AT 65MPH, AND THERE WAS A CAR BEHIND ME TRAVELING AT THE SAME SPEED, THERE WOULD BE KNOW WAY FOR THEM TO STOP, WHEN MY CAR DECELERATED SO RAPIDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533813August 6, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING HOME ON I-95 SOUTH AND AS I WAS EXITING TO GO WEST ON I-495 MY FORD ESCAPE LOST ALL ACCELERATION. I WAS EXTREMELY LUCKY THAT THERE WASN'T MUCH TRAFFIC AROUND ME AND I WAS ABLE TO DRIFT OVER TO THE SHOULDER AND COME TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533807August 6, 2013
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING MY FAMILY IN OUR 2011 FORD ESCAPE AT 65MPH ON AN INTERSTATE - I SUDDENLY EXPERIENCED A TOTAL LOSS OF POWER. THE ENGINE DID NOT QUIT - BUT RATHER DECELERATED RAPIDLY TO IDLE SPEED. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND ATTEMPTED TO REV THE ENGINE AND SHIFT THE TRANSMISSION INTO PARK, AND THEN BACK INTO DRIVE - WITH NO RESULT. I TURNED THE VEHICLE OFF AND WAITED 1 MINUTE, TO SEE IF IT COULD POSSIBLY BE A COMPUTER PROBLEM. I STARTED THE CAR, REVVED THE ENGINE, SHIFTED INTO DRIVE AND PROCEEDED AT NORMAL SPEED. THE FOLLOWING DAY THIS SAME THING HAPPENED TO MY WIFE ON ANOTHER HIGHWAY. I CALLED A FORD DEALER AND A TRUSTWORTHY REPAIR SHOP - AND THEY BOTH POINTED TO THE THROTTLE BODY ASSEMBLY IN THE FUEL SYSTEM - WHICH SEEMS TO BE A COMMON PROBLEM. I HAD A NEW THROTTLE BODY INSTALLED AFTER A FORD DEALER HOOKED UP DIAGNOSTIC EQUIPMENT AND VERIFIED THE ISSUE. REPAIR COST WAS $513.68 PARTS AND LABOR. I FEEL THAT THIS IS A VERY DANGEROUS CONDITION - AND A RECALL OF THE VEHICLES EQUIPPED WITH THIS PART, SHOULD BE HAPPEN IMMEDIATELY. I HAVE READ MANY OTHER ACCOUNTS ON THE INTERNET OF THIS EXACT CONDITION. IT IS JUST A MATER OF TIME BEFORE A FAILURE LIKE THIS WILL OCCUR - AND A FOLLOWING VEHICLE - PERHAPS A SEMI-TRUCK WILL NOT BE ABLE TO STOP IN TIME CAUSING A VERY SERIOUS INJURY OR FATALITY. LUCKILY MY WIFE AND I WERE IN LIGHT TRAFFIC ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533820August 6, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING ON NEW JERSEY TURNPIKE, CAR LURCHED AND NO LONGER HAD ANY GAS ACCELERATION CAPABILITY, WHILE IN FOUR LANES OF HEAVY TRAFFIC. CAREFULLY MANEUVERED INTO RIGHT BREAKDOWN LANE AND BROUGHT CAR TO A STOP. WHEN STOPPED, VEHICLE LURCHED AND SPUTTERED UNTIL KEY WAS TURNED OFF. ONCE TURNED BACK ON, CAR STARTED NORMALLY. THE ISSUE OCCURRED 4 MORE TIMES DURING THE TRIP. THIS WAS AN EXTREME SAFETY ISSUE AND HIGHLY STRESSFUL TO OUR FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533818August 6, 2013
VEHICLE SPEED CONTROL
THIS HAS BEEN HAPPENING FOR ABOUT 6 WEEKS. I HAVE TAKEN IT INTO THE DEALERSHIP 4 TIMES. I TOLD THEM IT SUDDENLY STUTTERS AND SLOWS DOWN AND IT WON'T RESPOND TO GAS PEDAL. I HAVE TO STOP, TURN OFF, AND RESTART. IT IS INTERMITTENT AND ALWAYS IN TRAFFIC IT SEEMS. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES. IT ALSO REVVED UP TO 10MPH WHILE SITTING IN PARK WITHOUT FOOT ON GAS PEDAL. WE TOLD THEM IT WAS THE THROTTLE, BUT THE COMPUTER DID NOT PICK UP THE CODE. I FEEL IT IS VERY DANGEROUS AND I REFUSE TO DRIVE IT UNLESS THE THROTTLE IS FIXED. THIS NEEDS TO BE A SERIOUS RECALL! I HEAR THEY CANNOT GET THROTTLE PARTS. I WILL NEVER BUY A FORD AGAIN IF THIS IS NOT TAKEN CARE OF AND I HAVE BEEN LOYAL FOR 30 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533829August 6, 2013
VEHICLE SPEED CONTROL
I WAS MAKING A RIGHT HAND TURN. THEN AS I CAME OUT OF THE TURN THE CAR STALLED I COULD NOT GO. I PRESSED ON THE GAS BUT NOTHING HAPPENED. I TURNED THE CAR OFF AND RESTARTED IT. IT WORKED FINE UNTIL I WENT AROUND ANOTHER RIGHT TURN, AND IT DID THE SAME THING THAT'S WHEN I TOOK IT TO THE FORD DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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