Ford Escape Complaints

29,499 consumer complaints on file.

#10533376August 3, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE TRAVELING ON A STATE HIGHWAY THE VEHICLE SUDDENLY LOST POWER ALTHOUGH IT WAS STILL RUNNING. THE POWERTRAIN LIGHT CAME ON. WE LIMPED OFF THE HIGHWAY. AFTER TURNING THE VEHICLE OFF AND TURNING IT BACK ON, THE VEHICLE WAS ABLE TO RUN AGAIN. THE LIGHT GOES OFF AND STAYS OFF UNTIL THE NEXT INCIDENT. THE INCIDENTS HAPPEN VERY FREQUENTLY NOW, AND BECAUSE OF THIS, WE ARE UNABLE TO USE OUR VEHICLE AT ALL. THIS HAS HAPPENED WITH ME RIGHT IN THE MIDDLE OF AN INTERSECTION. WE HAD A CODE RUN AND HAVE BEEN TOLD IT IS THE THROTTLE BODY, WHICH IS APPARENTLY A COMMON PROBLEM. WE HAVE BEEN UNABLE TO OBTAIN THE PART TO REPAIR IT SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533387August 3, 2013
POWER TRAIN, ENGINE
WAS DRIVING DOWN A BUSY HIGHWAY. SUV DECELERATED IN SPEED AND WRENCH LIGHT CAME ON. WE HAD A SELF TEST DIAGNOSTIC GOT CODE P2111 TOOK IT TO SHOP THEY GOT SAME CODE AND REPLACED THROTTLE BODY AT MY EXPENSE. USED A FORD AUTHORIZED DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533442August 3, 2013
ENGINE, VEHICLE SPEED CONTROL
WHETHER I DRIVING IN DOWNTOWN TRAFFIC OR HIGHWAY MY FORD ESCAPE WOULD START HESITATION. COULD NOT GET A CHARGE FROM TO DRIVE SUV. OR MY ESCAPE WOULD POWER AND THE ENGINE WOULD DIE WHILE DRIVING OR WHEN I WAS PULLING OUT FROM INTERSECTION. I TOOK FORD ESCAPE TO A FORD DEALERSHIP THEY DID WHATEVER TEST AND TOLD ME THEY WOULD HAVE TO ORDER PART. TWO WEEKS OF WAITING FOR PART TO ARRIVE AND STILL NO PART DEALERSHIP TOLD ME PART WAS ON A STATE ORDER BECAUSE I WAS IN FLORIDA WHEN THIS HAPPENED AND I WAS FROM ILLINOIS WITH MY TRIP ENDING AND NEEDED TO GET HOME. I FELT DEALERSHIP WAS GIVING ME RUN AROUND SO I CALLED MAIN HEADQUARTERS IN DETROIT, MICHIGAN AND WAS TOLD THE THROTTLE BODY WAS ON BACK ORDER BECAUSE FORD WAS HAVING PROBLEMS FIGURING OUT PROBLEM AND THEREFORE COULD NOT SEND PART BECAUSE THEY DIDN'T HAVE A CORRECTED THROTTLE BODY PART TO SEND. I ASKED IF FORD WAS DOING A RECALL ON ESCAPE AND WAS TOLD NOT AT THIS TIME. I RECEIVED A CALLED FROM FORD MOTOR CO. ABOUT 2 DAYS LATER TELLING ME THE PART WOULD BE SENT TO DEALERSHIP BY WEDNESDAY OF FOLLOWING WEEK AND THAT A CALL WAS ALSO PLACED TO DEALERSHIP TO INFORM THEM THE PART WAS FOR MY ESCAPE NOT THE TWO FORD ESCAPES WITH SAME PROBLEM THAT WERE AHEAD OF MINE. BY THE FOLLOWING WEEK ON WEDNESDAY MY FORD ESCAPE WAS REPAIRED AND I WAS ABLE TO DRIVE HOME BACK TO ILLINOIS. TO THIS DAY I AM NOT SURE IF I HAVE A REPLACEMENT PART THAT HAS FIXED THE PROBLEM OR IF FORD MOTOR CO. SENT ME THE SAME PART THAT WILL AGAIN BREAK DOWN ON ME. I HAVE KEPT TRACK OF ALL PHONE CALLS I MADE DATE TIME AND WHO I SPOKE WITH AND ALSO THE CALLS FROM FORD MOTOR CO. TO ME. NEEDLESS TO SAY I AM VERY DISAPPOINTED WITH THE WHOLE MATTER AND I AM FILING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533436August 3, 2013
ENGINE, FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING APPROXIMATELY 50 MPH WHEN GAS PEDAL ON 2011 FORD ESCAPE V6 BECAME UNRESPONSIVE. GOT VEHICLE TO SHOULDER AFTER ALMOST CRASHING IN TRAFFIC. RED WRENCH LIGHT ON DASHBOARD WAS ON. TURNED VEHICLE OFF THEN RESTARTED AND APPEARED TO BE OK. DROVE HOME APPROX. 10 MILES. TOOK TO DEALER WHO CHECKED CODES AND FOUND NOTHING WRONG. TOLD US THE ONLY WAY TO GET THE CODE WAS TO HAVE IT TOWED IN WITHOUT A RESTART BECAUSE COMPUTER DOES NOT STORE WRENCH LIGHT INDICATOR CODES. RESTARTING CLEARS THE CODE. LOCAL FORD DEALER WAS NOT HELPFUL. INVESTIGATED THIS PROBLEM AND FOUND THAT WAS MOST LIKELY A THROTTLE BODY PROBLEM. THERE ARE MANY OWNERS WITH THE SAME ISSUE. IT IS ON THE SHORT LIST FOR A RECALL. PURCHASED AN OBD II SENSOR AND PLUGGED IN WHILE DRIVING TO GET THE CODE. PROBLEM HAPPENED AGAIN WITH A FAULT CODE OF P2111 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533437August 3, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WAS DRIVING ON HIGHWAY AT 55 MPH, THE WRENCH LIGHT CAME ON DASHBOARD AND THE CAR STARTED DECELERATING. WOULD NOT ACCELERATE, HAD TO PULL OVER, TURN CAR OFF, THEN BACK ON, IN ORDER FOR CAR TO ACCELERATE AGAIN. SECOND INCIDENT SEEMED LIKE CAR'S POWER COMPLETELY SHUT OFF AND WOULD NOT COME BACK ON AGAIN AFTER A ROUGH IDLING STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533287August 2, 2013
ENGINE
DRIVING APPROX. 15/20 MPH ON A SIDE STREET. WENT TO BACKUP AND TURN AROUND AND THE ENGINE JUST SHUT DOWN. I WAS ABLE TO RESTART WITH NO ISSUES. I'M GLAD I WASN'T ON THE HIGHWAY WHEN THIS HAPPENED. ON 08/02/13, WENT TO MY DRIVEWAY TO START THE CAR. I GOT A "ENGINE FAULT SERVICE NOW" ERROR. VEHICLE WAS JUMPING AND SEEMED LIKE IT WAS STRUGGLING TO GO PAST 25/30 MPH. SEEMED AS THOUGH YOU WERE DRIVING WITH THE PARKING BRAKE ON ALONG WITH THE JUMPING OF THE VEHICLE. I PARKED IT BACK IN THE DRIVEWAY AND HAD TO DRIVE MY DAUGHTERS RELIABLE 05 HONDA TO WORK. CALLED FORD TO TOW MY VEHICLE IN FOR SERVICE. PURCHASED IN NOV/2012. HAS APPROX. 13000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533278August 2, 2013
POWER TRAIN
WHILE DRIVING ON I-55 MY VEHICLE JUST STOPPED AND WRENCH LIGHT CAME ON. LUCKILY I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD, FROM THE MIDDLE LANE, AS TRAFFIC WAS LIGHT AT THAT MOMENT. TURNED MY VEHICLE OFF AND WAS THEN ABLE TO RESTART IT. THIS HAPPENED AT LEAST 6 MORE TIMES WHILE WAITING THE 6 WEEKS FOR THE PARTS TO COME IN AND GET THEM INSTALLED. DURING THIS LONG WAITING PERIOD (FOR THE NEW PART) I ASKED IF THAT PART COULD JUST BE TAKEN FROM A NEW ESCAPE AT THE DEALERSHIP. WAS TOLD "NO, BECAUSE THAT PART MAY ALSO BE DEFECTIVE." HMMMM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533289August 2, 2013
VISIBILITY
I WAS DRIVING ON THE HIGHWAY, NO OTHER VEHICLES AROUND, NO OVERPASSES, ETC. MOONROOF EXPLODED OVER MY HEAD. GLASS WAS FACING UPWARDS LIKE A VOLCANO. SOUNDED LIKE A GUNSHOT GOING OFF OVER MY HEAD. FORD REFUSED TO COVER THIS DEFECT. CAR IS ONLY 7 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533293August 2, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, FUEL SYSTEM, GASOLINE
CAME OFF FREEWAY ON MULTIPLE OCCASIONS AFTER DOING 70 MPH. STOPPED. TRAFFIC WAS CLEAR. WENT TO ACCELERATE AND SEVERE HESITATION. HAVE ALSO HAD MANY TIMES WHERE ACCELERATING WITH VEHICLE AND IT WILL HESITATE AND THEN SURGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533290August 2, 2013
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE PARKWAY IN TRAFFIC THE VEHICLE LOST PROPULSION. I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD BEFORE BEING HIT BY CARS ABLE TO TRAVEL THE SPEED LIMIT. THIS HAS NOW HAPPENED SEVERAL TIMES BOTH ON THE PARKWAY AND OTHER ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533301August 2, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING A WRENCH LIGHT CAME ON AND I HAD NO POWER TO THE ACCELERATION PEDAL BUT THE ENGINE NEVER STALLED CAUSING THE CAR TO COAST TO THE SIDE OF THE ROAD. THE PROBLEM WAS THE THROTTLE BODY. HAPPENED MORE THEN ONE TIME LAST TIME WAS AT 59000 MILES FIRST WAS AROUND 40000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533299August 2, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE ON A TWO LANE ROAD DRIVING 40 MPH, THE ENGINE IN MY 2010 FORD ESCAPE STARTED TO SPUTTER AS IF IT WAS GOING TO DIE. IT DID NOT, BUT IMMEDIATELY AFTER THE INCIDENT I WAS NO LONGER ABLE TO ACCELERATE MY VEHICLE. THE ENGINE DID NOT REV, THE CAR REMAINED ON BUT JUST COASTED. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF MY CAR AND TURNED IT ON AGAIN. I WAS THEN ABLE TO DRIVE FOR APPROXIMATELY 7 MINUTES UNTIL THE SAME PROBLEM OCCURRED AGAIN. THE NEXT DAY I EXPERIENCED THE SAME PROBLEM ON A 4 LANE ROAD GOING APPROXIMATELY 45 MPH. THIS IS A SERIOUS PROBLEM AND COULD HAVE HAD A FATAL OUTCOME. FORD NEEDS TO RECALL THE THROTTLE BODY FOR ALL AFFECTED VEHICLES IMMEDIATELY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533305August 2, 2013
ENGINE, VEHICLE SPEED CONTROL
CAR SHUDDERED THEN DIED IN MIDDLE OF VERY DANGEROUS, NARROW, CURVY ROAD. STARTED UP IMMEDIATELY BUT DIED WHEN PUT IN DRIVE. EVENTUALLY GOT THE CAR HOME AFTER NUMEROUS STALLS (A DISTANCE OF APPROX. 3 MILES) HAD TO HAVE CAR TOWED IN. TOLD IT WAS THE THROTTLE BODY AND THE $514.00 REPAIR BILL WAS NOT COVERED UNDER ANY OF THE WARRANTIES. WE HAD OWNED THE CAR 30 DAYS, AND THE EXTENDED WARRANTY EXPIRED THE DAY OF THE EVENT. APPARENTLY FORD IS AWARE OF THE PROBLEM BUT REFUSES TO RECALL OR PAY FOR REPAIRS. MY 17 YEAR OLD SON COULD VERY EASILY HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533317August 2, 2013
POWER TRAIN
CAR SHUT DOWN WHILE I WAS DRIVING. THE POWER TRAIN LIGHT CAME UP. TURN IT OFF THEN BACK ON AND IT WAS FINE. TOOK IT TO THE DEALER THE CHARGED $109 JUST FOR INSPECTION AND WANT $560 FOR REPAIR AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533330August 2, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
ON JULY 20, 2013 GOING DOWN THE HIGHWAY AT 50MPH VEHICLE SUDDENLY JERKS AND SLOWS DOWN AND THE WRENCH (THROTTLE CONTROL/POWER TRAIN) LIGHT COMES ON. WHILE PRESSING GAS PEDAL IT WOULD NOT ACCELERATE IT JUST CONTINUED TO SLOW DOWN. I COASTED TO SIDE OF THE ROAD AND IT STARTS JERKING. I PUT CAR IN PARK AND TURNED IT OFF. IT TOOK 2 TRIES TO GET IT STARTED, BUT ONCE IT STARTED IT RAN LIKE NOTHING WAS WRONG. ON JULY 26, 2013 SAME SYMPTOMS HAPPENED 4 TIMES. SAME SYMPTOMS HAPPENED AGAIN ON AUG. 1, 2013 DURING RUSH HOUR TRAFFIC WHEN I WAS SITTING AT A RED LIGHT AND WHEN LIGHT TURNED GREEN I GAVE IT GAS TO GO AND IT MESSED UP IN THE MIDDLE OF THE INTERSECTION AND I LUCKILY MADE IT TO THE SIDE OF THE ROAD! I TURNED IT OFF AND TURNED IT BACK ON (TOOK 2 TRIES) AND DROVE IT HOME. NEXT MORNING I HAD IT TOWED TO LOCAL FORD DEALERSHIP AND THEY CALLED ME ABOUT 4 HRS LATER STATING THE THROTTLE BODY NEEDS TO BE REPLACED AND IT WILL COST JUST SHY OF $600! I WAS ALSO TOLD THE PART IS ON NATIONAL BACK ORDER AND IT MAY BE A WEEK BEFORE THEY GET IT. THIS ISSUE HAPPENS RANDOMLY AND THERE IS NO WARNING BEFORE IT HAPPENS. THIS IS DANGEROUS! THERE NEEDS TO BE A RECALL FOR THIS ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533185August 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE TRAVELING 40 MPH THE VEHICLE STALLED. THE CONTACT STATED THE CHECK ENGINE LIGHT AND WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD AND THEY WERE ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CODE INDICATED THE STARTER ACTUATOR WAS STUCK IN THE OPEN POSITION. THE MECHANIC CLEANED OUT THE THROTTLE BODY WHICH HELPED THE CONTACT DRIVE HOME BEFORE THE FAILURE OCCURRED AGAIN. THE FAILURE AND CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533186August 2, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE VEHICLE WAS ON THE HIGHWAY AND LOST POWER, THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED IN TWO WEEKS. THE DEALER WAS NOT ABLE TO DETERMINE THE PROBLEM THE FIRST GO AROUND. VEHICLE WOULD START BUT HAD NO POWER, ENGINE LIGHT AND SERVICE WRENCH, HAD VEHICLE TOWED TO DEALERSHIP. THEY DETERMINED IT TO BE A BAD THROTTLE BODY, WHICH WAS NOT COVERED UNDER MY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533194August 2, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVING APPROXIMATELY 40-45 MPH WHEN ENGINE JERKED AND SHUT DOWN. LOST SPEED AND NOTICED THE NOW NO SPEED / IDLING ENGINE RUNNING VERY ROUGH. THE WRENCH SYMBOL APPEARED ON INSTRUMENT CLUSTER INDICATING THROTTLE/POWERTRAIN ISSUE. RESTARTED CAR AND DROVE APPROXIMATELY 2 BLOCKS WHEN THE ENGINE SHUT DOWN AGAIN, THIS TIME THE CHECK ENGINE LIGHT APPEARED AS WELL AS THE WRENCH SYMBOL. LUCKILY WE WERE ABLE TO LIMP HOME SEVERAL BLOCKS. IMMEDIATELY BEGAN A SEARCH THE INTERNET FOR SIMILAR ISSUES AND DISCOVERED THAT MANY PEOPLE HAD EXPERIENCED THE SAME ISSUE WITH THEIR ESCAPE MODELS. TOOK IT TO THE MECHANIC WHO DID A COMPUTER CHECK AND INDICATED P-2011 AND P-2012 CODES. ALSO NOTED IN MY SEARCH WHERE MANY FOLKS THINK A RECALL IS IN ORDER........I COMPLETELY AGREE. THE PART IS FAULTY AND WILL CAUSE AN ACCIDENT IN THE FUTURE IF IT IS IGNORED. WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE MECHANIC AT THE DEALERSHIP TOLD ME THEY HAD AT LEAST TWO OCCURRENCES A WEEK WITH THE ESCAPES, FUSION, AND SIMILAR CARS THAT USED THE THROTTLE PART. THE INTERNET SEARCH REVEALED THE MAGNITUDE OF THE PROBLEM INDICATING A MAJOR PROBLEM WITH THE THROTTLE PART. RECALL? YOU BET BEFORE SOMEONE GET HURT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533232August 2, 2013
POWER TRAIN
I WAS DRIVING WHEN THE GAS PEDAL STOPPED WORKING AND WOULD NOT ACCELERATE. THE ENGINE REMAINED RUNNING BUT ALL THE CAR WOULD DO WAS COAST UNTIL A I GOT TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND BACK ON. THE CAR RESET RAN FINE THEN DID IT AGAIN WITH CARS APPROACHING AND I BARELY GOT TO THE SIDE OF THE ROAD BEFORE GETTING HIT BECAUSE THE GAS PEDAL WOULD NOT WORK THE ENGINE JUST IDLED. TOOK IT TO THE DEALERSHIP WAS THE THROTTLE BODY THAT NEEDED TO BE REPLACED. LUCKILY I DID NOT HAVE MY DAUGHTER IN THE CAR OR COULD HAVE BEEN REALLY BAD. MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533234August 2, 2013
ENGINE
1ST INCIDENT: WHILE DRIVING THRU A STORE PARKING LOT AT ABOUT 10 MPH AND FURTHER REDUCING THE SPEED TO PARK, THE ENGINE QUIT WITHOUT WARNING. AFTER ENGAGING PARK, I WAS ABLE TO RESTART THE ENGINE NORMALLY. NO CHECK LIGHT REMAIN LIT. VEHICLE MILEAGE 4850 - WEATHER CONDITION: ABOUT 85 DEG - HUMID - 10:00~11:00 AM - SECOND WEEK IN JULY 2013 2ND INCIDENT: WHILE DRIVING AT APPROX 25 MPH AND REDUCING SPEED TO TURN INTO A PARKING LOT THE ENGINE STOPPED. NO PREVIOUS WARNING OR SYMPTOMS. CAR WAS IN THE MIDDLE OF THE STREET FACING ONCOMING TRAFFIC. I WAS ABLE TO SAFELY PULL OVER INTO A SAFE SPOT. AFTER ENGAGING PARK, I WAS ABLE TO RESTART THE ENGINE NORMALLY. NO CHECK LIGHT REMAIN LIT. VEHICLE MILEAGE 5100 - WEATHER CONDITION: ABOUT 85 DEG - HUMID - 19:00~19:30 PM - LAST WEEK IN JULY 2013 TODAY 08/02/2013 CAR WAS CHECKED BY FORD DEALER. AFTER A FULL MORNING CHECKING THE CAR, NO FAULT OR CODE ERROR DETECTED. I AM AFRAID OF A POTENTIAL SAFETY HAZARD WHILE DRIVING ON HIGHWAYS. WEB HAS MANY REPORTS OF THIS TYPE ON BRAND NEW 2013 FORD ESCAPES. WHAT IS GOING ON? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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