Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11257497September 23, 2019
SEAT BELTS
THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257232September 22, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257122September 21, 2019
SEATS
THE VEHICLE WAS PARKED IN A PARKING LOT. MY WIFE OPENED THE FRONT PASSENGER DOOR AND WAS ABOUT TO GET IN AS MY SON WAS GETTING IN THROUGH THE SLIDING PASSENGER-SIDE DOOR. WITHOUT ANY KIND OF IMPACT THE HEADREST ON THE FRONT PASSENGER SEAT FORCEFULLY DEPLOYED. THANKFULLY MY WIFE WASN'T IN THE SEAT YET, SO NO ONE WAS HURT. WHEN I EXAMINED THE HEADREST, I FOUND THAT THE PLASTIC PART THAT IS SUPPOSED TO PREVENT THE HEADREST FROM DEPLOYING HAD FAILED AND HAD BROKEN INTO A NUMBER OF SMALL PIECES. MY VAN ISN'T KEPT IN A GARAGE, SO IT SPENDS ALL OF ITS TIME OUTSIDE IN IOWA WEATHER, WHICH THIS PAST YEAR HAS RANGED FROM COLDER THAN -30F TO HIGHER THAN 90F. IT SEEMS LIKE THE PLASTIC COULDN'T HANDLE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256904September 20, 2019
ENGINE
ON 9/19/18, WAS DRIVING ON HWY 394 IN MINNEAPOLIS WHEN FIRST HAD PROBLEM. ENGINE DIE ON ME IN THE MIDDLE IF HIGHWAY. IT WAS DOING RUSH HOURS AND WAS GOING LOW SPEED, PROBABY AROUND 10-20 MPH. I WAS ABLE TO RESTART VAN AND DROVE THE REST OF THAT DAY WITH NO PROBLE. TODAY HAD SAME PROBLEM, 9/20/19, IT HAPPENS 3X. ONE WAS WHEN I WAS PULLING INTO A PARKING LOT, SAME THING HAPPEN ON THE 2X. THE 3X IS WHEN I WAS GOING 20-30 MPH AND WAS FOLLOWING SVERAL CURVE OF THE STREET WHEN IT HAPPEN. I COULD NOT TURN OR STOP CAUSE ENGINE STOP WORKING. ALMOST WENT UP THE CURVE. AGAIN, I WAS ABLE TO START THE VAN FINE AND GO ON MY WAY. I CALL DEALER IN BROOKLYN CENTER, MN FOR A DIAGNOSIS FOR 9/24. LOOK UP PROBLEM ON INTERNET AND FOUND PEOPLE WITH SAME PROBLEM EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256933September 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN SE VEHICLE STALLED THE VEHICLE DID NOT START AGAIN TIPM RELAY (ACCORDING TO CONTACT, NOT DIAGNOSED BYT DEALER) THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT DIAGNOSED AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256558September 19, 2019
AIR BAGS
WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF THE SEAT, WHERE YOUR RIGHT SHOULDER MIGHT BE IF YOU ARE SITTING IN THE SEAT. WHEN I RAISED THE HANDLE TO COLLAPSE THE SEAT, THE HEAD REST, SLAMMED DOWN ON MY LEFT ARM. IT WAS PAINFUL, IT FELT LIKE MY LEFT ARM MAY HAVE BEEN FRACTURED, AND IT WAS BADLY BRUISED FOR MORE THAN A MONTH. THE NEXT TIME I WAS CLIPPED BY THE HEAD REST, I WAS PULLING UP ON THE HANDLE AND AT THE SAME TIME INSTINCTUALLY REMEMBERED WHAT HAPPENED THE FIRST TIME, AND IN AN ATTEMPTED TO PULL MY ARM OUT OF HARM'S WAY, MY LEFT WRIST WAS SMASHED UNDER THE FORCE OF THE HEADREST. MY MOST RECENT INJURY FROM THE HEAD REST MALFUNCTION, WAS A BASH TO MY HEAD WHILE COLLAPSING THE PASSENGER SIDE SECOND ROW SEAT. I WANTED TO TALK TO SOME ONE AT DODGE ABOUT THIS, BUT I WAS UNABLE TO LOCATE A CONTACT FOR THESE MATTERS. I AM GLAD I FOUND YOUR SITE. I HOPE NO ONE ELSE HAS HAD THE SAME, OR EVEN SIMILAR EXPERIENCES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. THE VEHICLE WAS STATIONARY WHEN THESE EVENTS TOOK PLACE.*DT*DT *JS
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11256584September 19, 2019
AIR BAGS
THE AIRBAG INDICATOR LIGHT COMES ON/OFF INTERMITTENTLY. THE DRIVER'S SIDE AIRBAG HAS BEEN REPLACED 2 TIMES BY 2 DIFFERENT DEALERSHIPS AND THE WIRING HARNESS THAT SUPPLIES THAT AIRBAG HAS BEEN REPLACED 1 TIME. THIS HAS TAKEN PLACE NO MATTER IF THE VAN IS STATIONARY OR MOVING. I HAVE SEVERAL PICTURES OF THE DASHBOARD THAT SHOWS BOTH THE TACOMETER AND SPEEDOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256754September 19, 2019
ENGINE
IT CUT OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256450September 18, 2019
STRUCTURE:BODY
DRIVER SIDE PASSENGER SLIDING DOOR (POWER) WILL NOT OPEN. I'VE TRIED THE KEY FOB, THE BUTTON IN THE OVERHEAD CONSOLE, AND THE BUTTON BEHIND THE DRIVER SEAT AND NOTHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256190September 17, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
NEED A RECALL ISSUED! 2015 DODGE GRAND CARAVAN WITH SLIDING DOOR ISSUES. LOCK MAKES LOUD NOISE WHEN TRYING TO UNLOCK. SOMETIMES IT WILL NOT UNLOCK OR LOCK, CAUSING THE DOOR TO WORK INCORRECTLY. THIS IS A SAFETY ISSUE THAT MULTIPLE PEOPLE HAVE ENCOUNTERED. THERE IS SHOULD BE A RECALL ON THIS LOCKING MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256200September 17, 2019
AIR BAGS, SEATS
2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHILE STOPPED AT A RED LIGHT ON THE MORNING OF SEPTEMBER 8TH, 2019. MY VEHICLE WAS STATIONARY. NO ACCIDENT OR REAR COLLISION OCCURRED. PHOTOS OF FRONT AND BACK OF VEHICLE WILL PROVE NO DAMAGE. IT APPEARS THE PLASTIC RETAINER WHICH HOLDS THE COMPONENT TOGETHER FAILED AND SNAPPED ON ITS OWN ACCORD. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY DODGE/CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255831September 16, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT FOUND THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE RECEIVED THE RECALL REPAIR FOR THE REPLACEMENT OF THE IGNITION SWITCH; HOWEVER, SEVERAL YEARS LATER, THE PART THAT WAS REPLACED BEGAN EXHIBITING THE SAME FAILURES INDICATED IN THE ORIGINAL RECALL. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD MOVE FROM THE RUN POSITION TO TURNING OFF THE ENGINE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255889September 16, 2019
AIR BAGS, ELECTRICAL SYSTEM
VIE OWNED THE VAN FOR A YEAR NOW . AND THEN WITHOUT BEING INVOLVED IN ANY KIND OF A BUMP OR ACCIDENT. NO DAMAGE SHOWN ON THE OF ANY .THE AIR BAG LIGHT STATED BLARING ON THE DASH .IM VERY CONCERNED THAT IF I WAS INVOLVED IN A FUTURE ACCIDENT. THEY WOULD FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256024September 16, 2019
SEATS
AT THE OF MY TRIP, AS I PARK THE VEHICLE, THE PASSENGER HEAD REST EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255544September 16, 2019
FUEL/PROPULSION SYSTEM
TAMARA RECALL CAR WAS WORKING FINE ALL OF A SUDDEN IT WOULDN'T CRANK JUST MAKING CONSTANT CLICKING NOISE THE NOISE STOP WHEN I TURN THE KEY BACK SO I WENT TO GET IT CHECKED THEY TOLD ME IT WAS THE FUEL PUMP SO I CHECKED ON YOUTUBE FOR THE YEAR MAKE AND MODEL OF THE PROBLEM THE CLICKING NOISE SO COMES TO FIND OUT THE MAN ON YOUTUBE SET THAT A LOT OF GOOD CARS THE CARAVANS ACT LIKE THAT BUT PEOPLE ALWAYS THINK IT'S THE FUEL PUMP BUT IT DON'T BE THE FUEL PUMP IT IS THE RELAY AND IT SHOWED ME HOW TO DO A RELAY BYPASS WITH A WIRE SOON AS I PERFORM THE RELAY BYPASS MY CAR CRANK RIGHT UP BUT I KNOW THAT'S NOT GOING TO LAST AND TO ME THAT IS AN EXPENSIVE PART TO TRY TO FIX ON MY OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255651September 16, 2019
SEATS
OUR VAN WAS STATIONARY, NO MOVING AND THE DRIVER HEADREST DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255652September 16, 2019
SEATS
THE DRIVER HEADREST DEPLOYED WITHOUT A CRASH, JUST HAPPENED OUT OF NOWHERE. IT WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255653September 16, 2019
UNKNOWN OR OTHER
"TAKATA RECALL" DRIVER SLIDING DOOR IS STUCK IN THE LOCKED POSITION. DOOR WILL NOT OPEN EVEN MANUALLY. IT'S A VERY BAD SAFETY HAZARD. IT JUST STOPPED WORKING WITH NO WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255655September 16, 2019
ELECTRICAL SYSTEM
THE 2011 DODGE CARAVAN TIPM MODULE CAUSING AL TYPE OF ISSUES, THESE ISSUES ARE KNOWN BY DODGE/CHRYSLER IS THERE A RECALL FOR THIS WELL DOCUMENTED FAULTY PART THIS PART CAN SINGLE HANDEDLY DISABLE AND OPERATION. THE ENGINE WONT START BECAUSE FUEL PUMP NOT ENGAGING THE VAN WONT SHIFT OUT OF PARK, THE AC FAN TURNS ON WHEN IT FEELS LIKE, THE TIPM CONTROLS PRETTY MUCH EVERYTHING ITS A $1500 THE INTERNET IS FULL OF COMPLAINTS I DON'T UNDERSTAND HOW THIS ISN'T A RECALL I JUST TRIED TO SEE IF DODGE COULD ORDER ONE COST WAS $1500 FOR PART AND INSTALL THE BEST PART WAS IS THEY ARE BACKORDERED AND NO ETA FOR PART THIS PART GOES BAD YOUR VEHICLE IS USELESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255468September 14, 2019
ENGINE
THIS IS A 2016 DODGE GRAND CARAVAN R/T WITH MILEAGE READING 99570. THE ENGINE IS THE 3.6L FLEX DOHC. THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED IT CODED FOR A MISFIRE IN NUMBER 2 CYLINDER. PAID FOR A FULL TUNE UP. LIGHT CAME BACK ON NEXT DAY TOOK THE VAN BACK TO BE CHECKED AGAIN. THEY DID ANOTHER FULL TUNE UP IN CASE OF A POSSIBLE FAULTY PART.CHECK ENGINE LIGHT REMAINED ON. THE CERTIFIED MECHANIC THERE SAID THAT IT'S A COMMON IN THESE ENGINES AND WE MAY COULD CHECK TO SEE IF THERE IS A RECALL. AFTER LOOKING AROUND ON THE INTERNET SEEN WHERE THERE HAS BEEN THOUSANDS OF COMPLAINTS TO DODGE AND CHRYSLER DEALERSHIPS ALL ACROSS THE COUNTRY FOR THE SAME THING AND IT'S ABOUT A $3000 FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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