Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11253453September 5, 2019
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE ELECTRONICALLY AND MANUALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253106September 4, 2019
FUEL/PROPULSION SYSTEM
HAIRLINE CRACKS IN FUEL PUMP OUTLET JUST BEFORE CONNECTING TO FUEL LINE LEADS TO STRONG FUEL SMELL AND FUEL VAPORS ALL AROUND VEHICLE. FUEL PUMP NEEDS REPLACEMENT TO REPAIR THIS DANGEROUS CONDITION. HIGHLY SUGGEST DIFFERENT FUEL PUMP DESIGN THAT IS NOT PRONE TO HAIRLINE CRACKS AND POTENTIAL FIRE HAZARD AS FUEL LEAK IS ABOUT ONE FOOT AWAY FROM A HOT MUFFLER AND A TOSSED CIGARETTE OR OTHER SPARK COULD CAUSE A FIRE OR EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253162September 4, 2019
ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR ACTUATOR MAKES A BUZZING NOISE WHEN DOORS ARE LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253169September 4, 2019
FUEL/PROPULSION SYSTEM
INTERMITTENT STARTING PROBLEMS, WILL JUST KEEP CRANKING AND NOT TURN OVER. PROBLEM CONTINUES TO HAPPEN MORE OFTEN OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253189September 4, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR SEIZED IN PLACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ABERNETHY CHRYSLER DODGE JEEP RAM (LOCATED AT 1442 E MAIN ST, LINCOLNTON, NC 28092, (704) 732-1890) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253221September 4, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE MIDDLE PASSENGER SIDE SLIDING DOOR ALARM BUZZED ALL THE TIME WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DIRECT CHRYSLER DODGE (276-521-2620, LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382) AND THE CONTACT WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253294September 4, 2019
FUEL/PROPULSION SYSTEM
CAR WAS STATIONARY. DECIDED TO GO INTO ANOTHER LANE SO WHILE TURNING INTO OTHER LANE, DEPRESSED GAS PEDAL FIRMLY AND IT STUCK TO THE FLOOR REVVING UP THE ENGINE TO WHERE II IMMEDIATELY SLAMMED THE BRAKES ON BUT STILL HIT THE CAR IN FRONT OF ME. THIS HAPPENED BEFORE WHILE ENTERING THE FREEWAY FROM AN ONRAMP WHERE I "UNSTUCK" THE PEDAL BY WEDGING MY FOOT UNDER THE SIDE OF THE PEDAL AND PULLING OUT. I THOUGHT IT WAS A ONE TIME THING AND DISMISSED IT. THE FREEWAY WAS PRETTY EMPTY. THIS NEW CIRCUMSTANCE WAS COMPLETELY DIFFERENT AS I WAS AT A STOP IN TRAFFIC AND THIS HAPPENING IS EXTREMELY DANGEROUS. I CONSIDER IT TO BE DEFECTIVE SHOULD BE TAKEN CARE OF FROM THE MANUFACTURE.*DT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11253297September 4, 2019
SEATS
WHILE IN PARK THE PASSENGER SEAT HEADREST DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252901September 3, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO MILFORD AUTO GROUP JEEP CHRYSLER DODGE RAM (1470 BOSTON POST RD, MILFORD, CT 06460, 203-878-2471) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252891September 3, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY VAN STALLS WHEN DECELERATING FROM HIGHWAY SPEED TO OFF RAMP YIELD. I HAVE TAKEN TO MECHANICS AND DEALER AND SPENT TOO MUCH MONEY ON NOT GETTING THE PROBLEM FIXED. I DID SOME RESEARCHED AND NOTICED ON THE FORUMS THAT THIS IS AN EXISTING PROBLEM THAT HAS NOT RESULTING IN A VEHICLE RECALL . THE PROBLEM LOOKS LIKE IT HAS TO DO WITH THE TIPM FUEL RELAY. MY VAN ONLY HAS 142,000 MILES ON IT , THIS IS OBVIOUSLY A SAFETY ISSUE AND SHOULD BE HANDLED BY THE AUTO MAKER, NOT HAVING CUSTOMERS SPEND NEEDLESS MONEY ON DEALER RECOMMENDED FIXES THAT DO NOT FIX THE PROBLEM. I JUST SPENT OVER 700 TO HAVE DEALER RECOMMENDED REPAIRS OF THROTTLE BODY SERVICE AND TUNE UP AND THIS DID NOT RESOLVE THE ISSUE. WHY IS IT THAT AS A CONSUMER I NEED TO DO MY OWN DIAGNOSIS WHEN PROBLEM HAPPENED JUST THIS PAST WEEKEND AFTER DEALER RECOMMENDED SOLUTIONS DID NOT FIX THE PROBLEM! NOW MY SON IS LEAVING IN 3 DAYS FOR SCHOOL WITH THE VEHICLE AND I NEED TO FIND A REPAIR SHOP TO TRY TO FIX THE PROBLEM INSTEAD OF YOU AS THE CAR COMPANY TAKING RESPONSIBILITY FOR A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252926September 3, 2019
ELECTRICAL SYSTEM
DRIVERS SIDE REAR SLIDING DOOR IS LOCKED AND UNABLE TO BE OPENED USING THE KEY FOB OR BUTTONS INSIDE THE VEHICLE. VEHICLE CANNOT BE OPENED MANUALLY EITHER. WHEN ATTEMPTING TO OPEN VIA ALL METHODS THE MESSAGE 'UNLOCK DOOR TO OPERATE' SHOWS ON THE MESSAGE PANEL IN THE DASH. ATTEMPTS TO UNLOCK THE DOOR MANUALLY AND VIA KEY FOB AND BUTTONS INSIDE THE VEHICLE HAVE NO EFFECT. THIS HAPPENED SUDDENLY ONE DAY, NO INTERMITTENT FAILURE LEADING UP TO THIS. IT HAS BEEN THIS WAY FOR ONE MONTH. THIS IS A SAFETY ISSUE BECAUSE IF WE WERE TO GET IN AN ACCIDENT IT WOULD BE DIFFICULT TO REMOVE CHILDREN FROM THE BACK SEAT WHO ARE UNABLE TO UNLOCK THEIR OWN SEATBELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252930September 3, 2019
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A WIN MODULE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253019September 3, 2019
STRUCTURE:BODY
FIRST LEFT REAR SLIDING DOOR STUCK IN LOCKED POSITION, WOULD NOT OPEN. WAS REPAIRED BUT NOT UNDER WARRANTY. NOW RIGHT SIDE SLIDING DOOR LOCK IS ALSO STUCK AND UNABLE TO LOCK VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253031September 3, 2019
ELECTRICAL SYSTEM
ELECTRONIC DOOR LOCKS MAKE A BUZZING SOUND WHEN LOCKING AND AFTER SEVERAL WEEKS THE DOOR LOCKS ARE COMPLETELY JAMMED SHUT. BOTH REAR DOORS AFFECTED AND NUMEROUS MENTIONS ONLINE OF THE EXACT SAME ISSUE IN DODGE GRAND CARAVAN AND CHRYSLER TOWN AND COUNTRY MODELS. IN THE EVENT OF AN EMERGENCY DOORS CAN NOT BE UNLOCKED MANUALLY OR VIA REMOTE TO ALLOW PASSENGERS TO EXIT THE VEHICLE. CHRYSLER HAS DENIED A CLAIM TO REPAIR OR ISSUE A RECALL AND HAS ADVISED ME THAT THEY WAIT UNTIL THE NHTSA DIRECTS THEM TO ISSUE A RECALL. THIS IS A SERIOUS SAFETY RISK THAT EXPOSES PASSENGERS TO BEING CONFINED IN THE VEHICLE IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252731September 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING DOWN A MAIN ROAD ALL THE LIGHTS CAME ON IN MY DASH CAR STARTED BEEPING, RADIO CAME ON, WINDSHIELD WHIPPERS CAME ON AT HIGH SPEED, AC CAME ON, LOST THE ABILITY TO STEER VEHICLE OR BRAKE WITH MILEAGE SCREEN SWITCHING TO DIFFERENT OPTIONS WITHIN THAT SCREEN. CAR BEEN AT DEALER SINCE THE DAY AFTER STILL DO NOT HAVE VEHICLE BACK OR A DIAGNOSIS OF WHAT OR WHY VEHICLE WENT INTO THIS STATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252772September 2, 2019
STRUCTURE:BODY
SLIDING DOOR MAKING BUZZING WHEN LOCKING AND UNLOCKING. THIS OCCURS WHENEVER LOCKING OR UNLOCKING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252554August 31, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER DOORS DO NOT OPEN AUTOMATICALLY. THEY WILL NOT WORK FROM THE DRIVER CONTROLS, KEY FOBS, OR FROM INSIDE THE VEHICLE. THEY ARE LOCKED AND WILL NOT OPEN. WENT FROM WORKING FINE TO NOT WORKING AT ALL. NO ACCIDENT OCCURRED. BATTERY AND ALL ELECTRIC COMPONENTS ARE INTACT. VEHICLE WAS STATIONARY OVER NIGHT AND NEXT MORNING THEY DIDN'T WORK. ALL OTHER FEATURES ON VEHICLE ARE AS THEY SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252610August 31, 2019
STRUCTURE:BODY
I ARRIVED AT THE STORE, I WAS WITH MY WIFE AND KIDS. SHUT THE VEHICLE OFF AND TRIED OPENING THE SLIDING DOOR ON THE DRIVERS SIDE. THE DOOR WAS STUCK. I COULD NOT UNLOCK WITH THE REMOTE OR MANUALLY. I TRIED VARIOUS METHODS AND THE DOOR IS SEALED SHUT. THIS IS A MAJOR HAZARD. IN CASE OF AN EMERGENCY YOU WON'T ABLE PASSENGERS OUT FAST ENOUGH. IN THIS CASE BEING MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252388August 30, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN VEHICLE WOULD NOT IMMEDIATELY START OWNER BECAME STRANDED FUSE FAULTY, ELECTRICAL FAULT THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE THE VEHICLE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JIM RIEHO JEEP(32899 VAN DYKE, WARREN MI.) WHO REPLACED THE STARTER BUT THE FAILURES CONTINUED TO OCCUR. THE CONTACT DISCOVERED A TSB(08-02411 REV-A) RELATED TO THE FAILURE WHICH REFERENCED THE M27 FUSE REPAIR. THE M27 FUSE WAS PULL OUT AND RESET AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252392August 30, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING WITH MY 4 KIDS AGED 13, 11, 8 AND 3 WHEN THE CARAVAN STALLED WHILE IN MOTION AT THE RED LIGHT NEAR A MAJOR INTERSECTION WITHOUT PRIOR WARNING. WITH NO POWER STEERING OR BREAKS, THE VAN STOPPED IN THE MIDDLE OF THE INTERSECTION AND ON COMING TRAFFIC HAD TO BREAK HARD TO PREVENT A COLLISION. BOULEVARD DODGE CHRYSLER DIAGNOSED THE ISSUE AS FAULTY ELECTRICAL ISSUE WITH THE FUEL PUMP. THE REPAIR COST ME $478 (DEC. 3 2018). ON TUESDAY JAN 15 2019 THE CAR STARTED DIFFERENT ELECTRICAL PROBLEMS. WHEN I TOOK THE CAR BACK TO THE SAME DEALER THEY TOLD ME THE CAUSE IS THE TIPM WHICH WOULD COST ABOUT $2000. WHEN I STARTED MY RESEARCH I REALIZED THAT BOTH ISSUE ARE RELATED AND CAUSED BY THE TIPM. THIS IS AN ONGOING ISSUE WITH MANY MODELS OF FCA WHICH SOME VEHICLES HAD RECALLS FROM FCA. I AM NOT THE ONLY ONE WHO HAS EXPERIENCES STALLING DUE TO TIPM ISSUE ON CARAVAN. THIS IS A SERIOUS ISSUE AND NHTSA AS WELL AS TRANSPORT CANADA HAS TO PROTECT THE PUBLIC BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS. ON FEB 14 I HAD MORE ELECTRICAL PROBLEMS THIS TIME WITH AN IGNITION COIL DEFAULT DUE TO THE TIPM. REPAIR COST $ 265.90. ON AUGUST 29 THE CAR STALLED AGAIN IN MOTION WHILE DRIVING ON THE SERVICE ROAD OF A MAJOR HIGHWAY. THEREFORE NO POWER BRAKES OR STEERING. THAT IS BESIDE THE FACT THAT THE CAR WON'T START OR HAS DIFFERENT FLASHING LIGHTS ON THE DASH BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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