Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11255517September 14, 2019
AIR BAGS
AT APPROXIMATELY 46,600 MILES THE AIRBAG WARNING LIGHT/ALERT CAME ON WHJILE DRIVING ON THE HIGHWAY. IT NOW RANDOMLY COMES ON WHILE DRIVING. SOMETIMES IT STAYS LIT DURING THE WHOLE TRIP, SOMETIMES IT TURNS ON AND OFF SEVERAL TIMES DURING ONE TRIP. SPEED DOES NOT MATTER AS IT COMES ON AT RANDOM. ALSO, IT COMES ON WHETHER THERE ARE 6 PASSENGERS OR JUST THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255358September 13, 2019
STRUCTURE:BODY
BOTH SLIDING, REAR DOORS OF MY 2016 DODGE GRAND CARAVAN (LESS THAN 40,000 MILES) ARE LOCKED IN PLACE. BOTH DOORS WILL NOT OPEN USING EITHER ELECTRIC SWITCHES OR MANUAL HANDLES AND LOCKS. FIRST THE PASSENGER SIDE DOOR STOPPED FUNCTIONING, AND THEN 5 DAYS LATER THE DRIVER SIDE SLIDING ALSO STOPPED FUNCTIONING. THERE IS NO MANUAL OVERRIDE TO OPERATE THE DOOR, UNLESS THE INTERIOR PANELS ARE REMOVED, AND ONE CAN DISENGAGE THE MECHANISMS. THIS IS APPARENTLY A REGULARLY OCCURRING SAFETY ISSUE THAT DODGE HAS NOT ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255388September 13, 2019
ENGINE
CHECK ENGINE LIGHT COMES ON, CHECKED #2 CYLINDER MISSFIRE, HAD THE COIL CHANGED, THE FUEL INJECTOR CHANGED, LIGHT CAME BACK ON. 73000 MILES, DODGE RECALLED THE 2016 GRAND CARAVAN JUST NOT MY VIN NUMBER,I CALLED AND THEY WILL NOT DO THE REPAIR FOR FREE EVEN THOUGH SAME MODEL YEAR HAS THE SAME DEFECT, #2 CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255094September 12, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DID NOT RESPOND APPROPRIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE STILL FAILED TO RESPOND. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SORE ANKLE, WHICH WAS EXAMINED BY A MEDIC, BUT THERE WERE NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE SUSTAINED FRONT END DAMAGE, BUT WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11255149September 12, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
MY VEHICLE WAS PUT IN PARK AND ABOUT 10 MINUTES LATER IT JOLTED BACKWARDS AND HIT A RETAINING WALL IN THE DRIVEWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11254790September 11, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING MIDDLE DOOR OF THE VEHICLE FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM FAILED. THE TECHNICIAN ADVISED THE CONTACT TO CALL THE MANUFACTURER TO CHECK FOR RECALLS. THE CONTACT WAS INFORMED THAT SHE WOULD NEED TO PULL THE LOCK DOWN AND PUSH IN THE UNLOCK BUTTON AT THE SAME TIME TO OPEN THE DOOR. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,092.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254833September 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH THE ELECTRONIC MECHANISM. THIS CAUSES THE DOOR TO NOT BE ABLE TO OPEN. THANK GOD THERE WAS NOT AN EMERGENCY THAT REQUIRED QUICK ACCESS TO MY 17 MONTH OLD DAUGHTER AS I HAD TO CRAWL THROUGH THE OTHER DOOR TO GET HER OUT. THE DOOR OPENED PERFECTLY FINE TO PUT HER IN THE CAR. AFTER RESEARCHING THIS I'M SEEING HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE EXACT SAME ISSUE AND THERE ARE STILL NO RECALLS. THIS COULD BE A DEADLY ISSUE. WILL SOMEONE HAVE TO DIE FOR THIS TO BE TAKEN CARE OF???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254855September 11, 2019
SEATS
THE DRIVE SIDE HEAD REST DEPLOYED WHILE I WAS STATIONARY. UPON FURTHER INSPECTION, S PLASTIC BRACKET INSIDE HEADREST FAILED, RELEASING A METAL PIN FROM THE CLOSED LATCH. HAD I BEEN DRIVING, THIS COULD HAVE RESULTED IN TEMPORARY LOSS OF CONTROL OF THE VEHICLE. I WAS NOT AND HAVE NOT BEEN IN AN ACCIDENT IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254432September 10, 2019
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE STARTED WHEN THE IGNITION WAS IN THE OFF POSITION AND DRAINED THE BATTERY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP RELAY AND THE TOTALLY INTEGRATED FUEL MODULE NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253854September 10, 2019
STRUCTURE
2018 DODGE CARAVAN. CONSUMER STATES THAT THE BRAKE PEDAL IS SIGNIFICANTLY HIGHER THAN GAS PEDAL AND THE SPACE BETWEEN STEERING COLUMN IS TOO WIDE AND MAY TRAP A FINGER MAKING IT IMPOSSIBLE TO STEER VEHICLE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254574September 10, 2019
STRUCTURE:BODY
27K MILES ON MY CAR. AT 16K, LAST YEAR, THE PASSENGER SIDE SLIDER DOOR WAS STUCK. WOULD NOT OPEN, WOULD NOT LOCK OR UNLOCK. WAS UNDER WARRANTY AND DODGE FIXED. NOW A YEAR LATER, THE OTHER DOOR IS DOING THE SAME, EXCEPT DODGE WANTS TO CHARGE ME $1,468 TO FIX IT!!! ARE YOU INSANE? THIS IS OBVIOUSLY A FAILED PART AND SHOULD BE FIXED FOR THE SAFETY OF MY CHILDREN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254173September 9, 2019
ENGINE
AS I WAS DRIVING IN TOWN THE VEHICLE STARTED RUNNING VERY ROUGH, I PULLED OVER INTO A PARKING LOT AND THEN IT WOULDN'T RUN AT ALL. I HAD IT TOWED TO AN AUTO REPAIR PLACE. THEY REPLACED A SENSOR. THAT DID NOT FIX THE PROBLEM, SO AFTER A FEW WEEKS THEY FINALLY DIAGNOSED IT AS NEEDING A VALVE JOB. I BOUGHT THIS VEHICLE NEW IN 2007 AND HAD IT REGULARLY SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254243September 9, 2019
AIR BAGS, SEAT BELTS, SEATS
WHEN MOVING THE DRIVERS SEAT. THE AIRBAG LIGHT COMES. ON. MOVE THE SEAT BACK THE LIGHT GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254241September 9, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THE PASSENGER DOOR IS STUCK LOCKED. TRIED USING FOB STATES UNLOCK DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253942September 8, 2019
STRUCTURE:BODY
MY 2015 GRAND CARAVAN BOTH SLIDING DOORS WERE WORKING FINE, THEN YESTERDAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSEABLE UNOPENABLE RIGHT NOW. I FEEL IT'S A FAILURE AND SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253918September 7, 2019
ELECTRICAL SYSTEM
SLIDING DOORS LOUD BUZZING WHEN LOCKING OR UNLOCKING THE VEHICLE PASSENGER BACK SLIDING DOOR STARTED FIRST THEN 2 MONTH LATER DRIVER BACK SLIDING DOOR. WHILE DRIVING OR IN PARKED POSITION WITH KEY IN EGNITION OR WITHOUT THE KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253548September 6, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
VAN HAS DIED TWICE WHILE DRIVING IT, EVERYTHING SHUTS DOWN. IT ACTS LIKE IT WANTS TO CRANK BUT IT WON'T HAVE TO HARD RESET IT TO GET IT TO CRANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253567September 6, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, AIR BAGS
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. PASSENGER SIDE HEADREST UNIT ERRONEOUSLY DEPLOYED. PASSENGER SUSTAINED HEAD INJURY CAUSE OF THE FAILURE WAS UNKNOWN THE CONTACT STATED THAT WHILE AT A STOP LIGHT THE PASSENGER SIDE ACTIVE HEADREST UNIT ERRONEOUSLY DEPLOYED CAUSING A HEAD INJURY TO THE PASSENGERS. NO MEDICAL TREATMENT WAS REQUIRED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 128,000.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11253590September 6, 2019
SEATS
WE RENTED THIS CARAVAN WHILE ON VACATION IN DESTIN. ON OUR WAY TO RETURN IT, THIS PAST MONDAY, I WAS SITTING ON THE DRIVER SIDE SECOND ROW SEAT. I WANTED TO RECLINE MY SEAT A BIT ,SO I REACHED MY LEFT HAND DOWN TO PULL THE LEVER AT THE BOTTOM DOOR SIDE OF THE SEAT. INSTEAD OF THAT BEING WHERE A RECLIING LEVER WOULD NORMALLY BE, IT WAS THE LEVER FOR FLIPPING THE ENTIRE SEAT UP AND SNAPPING DOWN THE HEADREST. IT FORCED ME INTO A FORWARD FOLDED POSITION WITH GREAT FORCE, THEN THE HEADREST SNAPPED DOWN ON MY NECK. I WAS DIAGNOSED WITH EXTREME WHIPLASH AND TORN MUSCLES. IM HAVING MIGRAINES DUE TO THE INJURY AND PAIN IN MY HEAD, NECK, SHOULDERS AND BACK. MY CONCERN IS THAT IF A CHILD WOULD HAVE DONE THE SAME THING IT MAY HAVE SERIOUSLY INJURED THEM OR EVEN KILLED THEM. THIS IS A VERY BAD DESIGN AND NEEDS TO BE RECONFIGURED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11253373September 5, 2019
STRUCTURE:BODY
SLIDING SIDE DOOR IS STUCK IN THE LOCK POSITION. THERE IS NO WAY TO EXIT THE CAR, POSING A MAJOR SAFETY CONCERN. THE QUOTES TO GET THIS ISSUE FIXED RANGE FROM $1000-3000. THIS IS SOMETHING THAT IS HAPPENING TO MANY MANY GRAND CARAVAN OWNERS AND IT IS UNBELIEVABLE UNSAFE, AND CLEARLY A FAULTY ISSUE WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan