Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11268071October 12, 2019
ELECTRICAL SYSTEM
DRIVERS SLIDE SLIDING DOOR STUCK IN THE LOCKED POSITION. DOOR COMPLETELY STUCK SHUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267855October 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE AND WOULD NOT EXCEED 40 MPH. AT TIMES, THE VEHICLE COULD NOT BE DRIVEN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267851October 11, 2019
SEAT BELTS
WHILE MY HUSBAND DRIVING LAST WEEK, OCTOBER 4TH 2019 TO BE EXACT, THE DRIVERS SEATBELT CAME UNLATCHED WHILE THE VEHICLE WAS IN MOTION, WE WERE ON A STRAIGHT ROAD WITH MINIMAL BUMPS OR HOLES. SINCE THIS OCCURRENCE I HAVE HAD MULTIPLE ISSUES WITH THE SEATBELT COMING UNLATCHED OR NOT LATCHING AT ALL, WHILE IN MOTION, GOING AROUND CURVES, AND WHILE STATIONARY. I HAVE HAD THIS VEHICLE 3 MONTHS AND THIS IS THE FIRST TIME I HAVE HAD THIS ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267848October 11, 2019
STRUCTURE:BODY
REAR PASSENGER DOORS OFTEN DON'T UNLOCK OR OPEN. HUGE SAFETY ISSUE. CAR IS TURNED OFF. INSIDE UNLOCK BUTTON PRESSED TWICE, REAR PASSENGER DOOR DOESN'T UNLOCK. WHEN KEY FOB IS USED TO UNLOCK THE DOORS, REAR PASSENGER DOOR DOESN'T UNLOCK. WHEN CAR IS TURNED ON AND THE INSIDE UNLOCK BUTTON IS PRESSED, REAR PASSENGER DOORS DON'T UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267590October 10, 2019
UNKNOWN OR OTHER
WHEN I OPEN OR UNLOCK MY DOORS, I GET A LOUD BUZZER. I SEE FROM ON-LINE POSTS THIS IS A COMMON PROBLEM WITH 2016 VANS LIKE MINE AND IT COSTS $600 TO FIX. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267634October 10, 2019
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTED TO LOCK THE VEHICLE WITH THE POWER LOCK FUNCTION, BOTH REAR SLIDING DOORS SEIZED WITHOUT WARNING AND WOULD NOT REOPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267774October 10, 2019
UNKNOWN OR OTHER
HAVING PROBLEMS STARTING MY GRAND CARAVAN. IT IS AN INTERMITTENT PROBLEM THAT HAS BEEN GETTING WORSE. THE STARTER JUST CRANKS BUT THE VAN DOES NOT TURN OVER. THEN OUT OF NOWHERE IT FIRES UP. I TOOK IT TO THE MECHANIC AND THEY COULDN'T DUPLICATE THE PROBLEM. THEN WHEN I GOT IT BACK IT STARTED HAPPENING AGAIN. REVIEWING ONLINE QUERIES IT SEEMS CAN BE A FAULTY TIPM MODULE, SOMETHING WITH THE FUEL SYSTEM RELAY. I'VE SEEN MANY POSTS WITH THIS ISSUE YET THERE SEEMS NO RECALL FOR THE PART, THUS THIS COMPLAINT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267788October 10, 2019
POWER TRAIN
PUMP IN TRANSMISSION HAS GONE OUT. VEHICLE WAS IN MOTION ON A CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267804October 10, 2019
UNKNOWN OR OTHER
MY 2016 DODGE CARAVAN JUST SHUTS DOWN WHILE DRIVING. AFTER SENDING THE CAR TO THE DODGE DEALER 5 TIMES, IT STILL HAS THE SAME ISSUE. NOW, IT TURNS BACK ON, SO WHEN I TAKE IT, THEY CANT FIND THE PROBLEM. I HEAR THERE ARE LOTS OF THESE ISSUES, BUT NOT SURE WHAT IS WRONG. 1ST TIME, DRIVING IN A PARKING LOT, JUST SHUT DOWN. LOST ALL POWER STEERING, BREAKS, NO LIGHTS, WOULD NOT TURN BACK ON FOR TWO DAYS, SO I TOWED IT TO DODGE.THEY FOUND FAILURE IN THE TIPM, 2ND SAME DAY I GOT THE CAR BACK, I TOWED IT IN AGAIN DRIVING HOME, IT SHUT OFF, NO SIGNS, NO BRAKES, NO STEERING, VERY SCARRY CITY STREET, BLOCKING TRAFFIC. DODGE SAID A WIRE WAS LOOSE. 3RD TIME, COULD NOT DIAGNOSE AS OT IT STARTED BACK UP AND NO CODES. 4TH, THIS TIME IT STOPPED, I SMELLED GAS. THE FUEL LINE BROKE, IT STARTED UP AFTER A GUY PUSHED THE LINE BACK ON. I DROVE IT TO DODGE, HOPING IT WAS THE ISSUE. IT WAS NOT. 5TH TIME, I WAS OUT OF TOWN, IT DROVE THE 4 HOURS, IT WAS THE NEXT DAY IT SHUT DOWN ON ME TWICE ON A BUSY FREEWAY IN AUSTIN TX. IF I WAIT NOW ABOUT 5 TO 10 MINUTES, IT STARTS AGAIN. IN BETWEEN THAT TIME THE THE ENGINE WILL NOT TURN OVER. I TOWED IT TO CARMAX, THEY COULD NOT FIND ANYTHING WRONG AFTER 4 DAYS IN SHOP. DROVE IT HOME, AND IT DIED ON ME 4 TIMES ON THE FREEWAY, BUSY HIGHWAY. IM SO OVER THIS AND SCARED. DROVE IT TO DODGE AGAIN, NO CODES TO SHOW WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267354October 9, 2019
AIR BAGS
MY AIRBAG LIGHT KEEPS COMING ON WHILE I'M DRIVING .IT COMES ON AT ALL DIFFERENT TIMES . HIGHWAY OR CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267409October 9, 2019
ELECTRICAL SYSTEM
THE VEHICLE HAD NOT BEEN IN ANY KIND OF COLLISION OR HAD ANY DAMAGE TO IT. ONE REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN AND THE OTHER REAR SLIDING DOOR WILL NOT LOCK. THIS IS A VERY CONCERNING SAFETY ISSUE. IF AN ACCIDENT OCCURRED AND THE OCCUPANTS WOULD HAVE TO GET OUT OF THE VEHICLE VERY QUICKLY, THIS COULD BE AFFECTING LIFE OR DEATH. IN ADDITION, THE ONE SLIDING DOOR DOES NOT LOCK SO WHEN THE VEHICLE IS IN MOTION IT CAN BE OPENED. THIS IS A CONCERN FOR ME BECAUSE I HAVE SMALL CHILDREN.. IN ADDITION, THIS IS A MAJOR SECURITY ISSUE SINCE THERE IS NO WAY TO SECURE THE VEHICLE. I HAVE FOUND MANY OTHER PEOPLE THAT HAVE THE SAME COMPLAINTS ABOUT A DEFECT IN THIS VEHICLE AND NOTHING BEING DONE ABOUT IT. ALL I WAS TOLD WAS IT TAKES $1,200 TO FIX IT FOR EACH DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266995October 8, 2019
UNKNOWN OR OTHER
DRIVER'S SIDE SLIDING DOOR STUCK LOCKED SHUT. CANT EVEN MANUALLY UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267029October 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE ACCELERATING, THE ENGINE SEIZED. THE CONTACT HAD A SCANNER THAT DIAGNOSED THAT ENGINE CYLINDER NUMBER TWO HAD RUST PARTICLES AND THE NUMBER FOUR CYLINDER MISFIRED. THE NUMBER SIX CYLINDER HAD NO ISSUES. THE ENGINE WAS A PINTASTAR 3.6 LITER, WHICH FAILED IN PAST VEHICLES OF THE SAME MODEL. THE MANUFACTURER EXTENDED THE WARRANTY UP TO 100,000 MILES. NEESEN CHRYSLER DODGE JEEP RAM (2151 N US, US-77, KINGSVILLE, TX 78363, (361) 516-001) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267160October 8, 2019
UNKNOWN OR OTHER
OUR 2017 DODGE GRAND CARAVAN DRIVERS SIDE SLIDING DOOR IS LOCKED AND WON'T IPEN WITH ANY REMOTES, BUTTONS OR MANUALLY. THIS IS A HUGE SAFETY CONCERN IF WE NEED TO GET OUT THAT DOOR. I NOTICED A LOT OF OTHER PEOPLE ON THE INTERNET ARE STATING THE SAME PROBLEM WITH BACK TO 2014. THE OTHER CONSUMERS ENCOURAGE US TO REPORT. WE HAVE JUST HAD THAT SEAT STUCK AND WON'T STOW/ FIXED TO TUNE OF $800, SEVERAL COMPLAINTS ONLINE ABOUT SAME PROBLEM AND SAME SIDE, REPLACED A BATTERY ON 2 YEAR OLD VAN!!?? DODGE NEEDS TO MAKE THIS ONE RIGHT- IT'S A SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267183October 8, 2019
AIR BAGS
EVERY TIME WE START TO VEHICLE AND DRIVE IT FOR A LITTLE BIT THE AIRBAG LIGHT COMES ON DINGS MUST BE A MALFUNCTION USUALLY COMES ON LOW SPEED SOON AFTER WE START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266715October 7, 2019
UNKNOWN OR OTHER
FIRST INCIDENT WAS IN AUGUST 2017.I HAD SERVICE DONE BECAUSE THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING AND DID NOT OPEN. SECOND INCIDENT - THIS AUGUST 2019 THE SAME DOOR STOPPED WORKING AND DOES NOT OPEN. THIRD INCIDENT - NOW MY PASSENGER SIDE SLIDING DOOR DOES NOT OPEN EITHER. BOTH SLIDING DOORS CURRENTLY DO NOT OPEN. THEY ARE LOCKED WITH NO MANUAL WAY TO UNLOCK OR OPEN. THESE DOORS ARE FAULTY AND A SERIOUS SAFETY CONCERN. I HAVE TO SMALL CHILDREN THAT IN THE EVENT OF AN EMERGENCY, ARE NOT ABLE TO ESCAPE. DODGE SERVICE CENTERS AREN'T ABLE TO PROVIDE COURTESY VEHICLES DURING THE REPAIR, WHICH ACCORDING TO MY EXPERIENCE, WOULD TAKE APPROXIMATELY 3-4 DAYS TO REPAIR THE FAULTY SLIDING DOOR. THERE ARE SEVERAL COMPLAINTS REGARDING THESE SLIDING DOORS. IF THE SAME ISSUE KEEPS HAPPENING WITH THESE DOORS, THEN THE PROBLEM IS NOT WITH THE USERS. THE ISSUE IS IN THE MECHANISM OF THESE SLIDING DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266596October 6, 2019
SEATS
PASSENGER SIDE HEADREST EXPLODED FORWARD WHILE WE WERE DRIVING DOWN THE HIGHWAY. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN THE BACK OF THE HEAD. THIS "SAFETY" DEVICE DEPLOYED IN ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266609October 6, 2019
AIR BAGS
THE ORC TURNED ON WHILE I WAS DRIVING, THEN TURNED OFF. NOW STAYS ON FOR A LONG TIME AND CHIMES. EVEN WHEN I'M PARKED AND THE CAR IS RUNNING, STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266645October 6, 2019
ELECTRICAL SYSTEM
SHORTLY AFTER PURCHASING OUR USED 2016 DODGE CARAVAN R/T WITH UNDER 30000 MILES, THE PASSENGER SIDE SLIDING DOOR LOCK BEGAN MAKING A LOUD BUZZING NOISE WHENEVER LOCKING OR UNLOCKING. NOW AT 33000 MILES THE DRIVERS SIDE SLIDING DOOR IS DOING THE SAME THING. THIS COSTLY REPAIR IS CLEARLY A MANUFACTURING DEFECT CONSIDERING THE LOW MILEAGE OF THE VEHICLE AND HOW COMMON IT SEEMS TO BE AFTER A LITTLE BIT OF RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266675October 6, 2019
STRUCTURE:BODY
PASSENGER SLIDING DOOR LOCK IS STUCK AND WILL NOT UNLOCK WITH THE KEY FOB OR UNLOCK MANUALLY. WILL NOT OPEN AT ALL. THE POSES A SERIOUS SAFETY RISK. THIS HAPPENED AFTER SHUTTING THE DOOR. THE NEXT TIME WE WENT TO OPEN THE DOOR IT WOULD NOT UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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