Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11171169January 21, 2019
SERVICE BRAKES
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS NORTHBOUND ON THE FL TURNPIKE, THE BRAKE PEDAL BECAME VERY RIGID AND WOULD NOT ALLOW ME TO PRESS THE BRAKE PEDAL DOWN AS USUAL. FURTHERMORE, I HAD TO APPLY A TREMENDOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO ENGAGE ANY SORT OF BRAKING WHATSOEVER. IN A SPLIT SECOND, I HAD TO PULL TO THE SHOULDER OF THE HIGHWAY AND CONTINUE APPLYING VERY HARD PRESSURE ON THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY CAME TO A FULL STOP. I TURNED THE VEHICLE OFF, STARTED IT AGAIN, TRIED COASTING AND STOPPING THE VEHICLE AND THE BRAKE PEDAL CONTINUED TO BE VERY DIFFICULT TO PRESS AND WOULD NOT ENGAGE AND PROVIDE NORMAL BRAKING PRESSURE. I THEN HAD THE VEHICLE TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND THEY DIAGNOSED THE ISSUE AS BEING A BAD PUMP IMPACTING THE MASTER BRAKE CYLINDER. PARTS ARE SUPPOSEDLY ON BACK ORDER WITH NO TIMEFRAME GIVEN AS TO THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171228January 21, 2019
UNKNOWN OR OTHER
REGARDING THE DASH BOARD OF MY 2007 CHEVROLET SUBURBAN. THE DASH BOARD HAS COMPLETELY FALLEN APART. I DON'T KNOW IF IT IS THE SUN OR SOME OTHER ISSUE SUCH AS MATERIAL, WORKMANSHIP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170138January 15, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VILLAGE CHEVROLET (LOCATED AT 16200 WAYZATA BLVD, WAYZATA, MN 55391, (952) 473-5444), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166200January 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166159January 9, 2019
UNKNOWN OR OTHER
2011 CHEVY SUBURBAN WITH @110,000 NEEDS LIFTERS REPLACED. SEEMS TO BE A COMMON COMPLAINT WITH CHEVY AND GMC OWNERS. CONSISTENT PROBLEM WITH THESE CARS/SUV/TRUCKS. WHILE DRIVING ON I95 STOP CAR MESSAGE CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165038January 7, 2019
SERVICE BRAKES
DRIVING AT LOW SPEEDS THE BRAKING SYSTEMS FAILS TO STOP THE VEHICLE. THIS ALMOST CAUSED US TO STRIKE A PARKED VEHICLE IN A PARKING LOT. THE DEALERSHIP STATED THE BRAKE VACUUM PUMP HAS A LEAK AND/OR IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165564January 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER, CONTACTING THE DEALER NASH CHEVROLET (630 SCENIC HWY LAWRENCEVILLE, GA 30046) THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164846January 7, 2019
SERVICE BRAKES
WHILE ON A CITY STREET IN STOP AND GO TRAFFIC THE BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH AND BECAUSE OF THIS IT WAS VERY DIFFICULT TO STOP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164852January 7, 2019
AIR BAGS
"TAKATA RECALL" WE RECEIVED A NOTICE OF THIS RECALL JULY 2016 AND STILL NO OFFER FROM ANY DEALER TO FIX THIS RECALLED PART. HOW LONG DOES IT TAKE? WE HAVE NOT HAD AN INJURY YET THANK GOD, BUT WHY SHOULD IT TAKE SO LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164906January 7, 2019
UNKNOWN OR OTHER
WATER IS LEAKING INTO ROOF MOUNTED ANTENNA AND IS PREVENTING ONSTAR SYSTEM TO DETERMINE LOCATION OF VEHICLE BY DISABLING COMPASS, XM RADIO SYSTEM, NAVIGATION. A RED X APPEARS UNDER THE GPS SYMBOL IN THE DISPLAY UNIT WHEN THE VEHICLE IS ON, MOVING, AND STATIONARY. IF YOU LIFT ON THE SHARKFIN ROOF ANTENNA OVER THE DRIVER'S SEAT WATER RUNS OUT. THIS IS IDENTICAL TO THE PROBLEMS IN NHTSA ID NUMBER: 10058785; HOWEVER GM TELLS ME THAT MY VEHICLE VIN IS NOT COVERED UNDER THAT ISSUE ID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164976January 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE BRAKE PEDAL BECAME STIFF WHEN DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR THREE WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165338January 5, 2019
SERVICE BRAKES
IN LATE DECEMBER 2018, THE BRAKES BEGAN TO EXHIBIT SIGNS THAT THEY NEEDED TO BE REPLACED. BEFORE WE COULD GET THE CAR TO THE DEALERSHIP FOR A BRAKE INSPECTION IN EARLY JANUARY 2019 DUE TO THE HOLIDAYS, THE BRAKES ACTUALLY TOTALLY FAILED TO OPERATE AT SLOWER SPEEDS (BELOW 30 MPH). EVEN WHEN "STANDING ON THE BRAKE PEDAL" WITH BOTH FEET THE VEHICLE WOULD NOT STOP. THIS HAPPENED SEVERAL TIMES ESPECIALLY AT SLOW SPEEDS WHILE BACKING OUT OF A DRIVEWAY OR GOING THROUGH A DRIVE-THRU. THE "BRAKE ASSIST LIGHT" ALSO CAME ON DURING SEVERAL OF THESE EVENTS. ALSO, A "GRINDING" NOISE OCCURRED. THIS MAY HAVE BEEN THE ANTI-LOCK BRAKE SYSTEM ACTIVATING. THE VEHICLE IS NOW AT THE CHEVROLET DEALERSHIP IN OUR AREA WAITING ON REPAIRS THAT WE ARE CONCERNED WILL NOT CORRECT THE PROBLEM AND PREVENT IT FROM OCCURRING AGAIN. THIS CONCERN IS DUE TO THE FACT, THROUGH OUR RESEARCH, THAT THERE ARE PENDING LAWSUITS AGAINST GM AND GM ITSELF HAS ISSUED SEVERAL "SERVICE BULLETINS" ADDRESSING THIS ISSUE, BUT WILL NOT INITIATE A RECALL OF THE AFFECTED VEHICLES. THEY WON'T EVEN OFFER ANY REASONABLE SOLUTION TO TRULY PREVENT FUTURE BRAKE FAILURE EVEN AFTER THEIR RECOMMENDED REPAIRS ARE COMPLETED AND PAID FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165201January 4, 2019
SERVICE BRAKES
HI THERE ; BRAKE VACCUM PUMP DEFECTED ; ONCE GOING IN SLOW TRAFFIC , STOP AN GO , OR EVEN BACKING , BRAKE PEDAL GOES HARD AND LOW , SUV DO NOT STOP AND YOU HAVE TO REALLY PRESS BRAKE ! AND THAN STILL GOING , VERY DANGREOUS ! THERE SHOULD BE A SAFTEY RECALL ON ALL 2015 , 2016 , 2017 SUBURBANS . IT COULD BE IN CITY STREETS , MY DRIVE WAY , ANY SLOW DRIVE BACK OR FORTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165210January 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165506January 4, 2019
AIR BAGS
'TAKATA RECALL' DEALER STILL SAYS FIX NOT AVAILABLE YET NHTSA SAYS 68% OF REPAIRS HAVE BEEN COMPLETED ON YOUR WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164760January 3, 2019
AIR BAGS
TAKATA INFLATORS. NHTSA RECALL NUMBER 16V383. MANUFACTURER RECALL NUMBER 2049152. FAILURE TO RESOLVE RECALL IN A TIMELY MANNER. RECALL WAS ISSUED MAY 27, 2016. MANUFACTURER HAS HAD MORE THAN 2 1/2 YEARS TO RESOLVE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165712January 3, 2019
SERVICE BRAKES
HI I?M NOT SURE IF THIS WILL EVER BE READ BUT THIS WEEK WHILE TRAVELING ACROSS THE US (IN A BLIZZARD) IN MY 2017 CHEVY SUBURBAN THE VACUUM PUMP ON MY BRAKE ASSIST WENT OUT AND LEFT ME WITH VERY LITTLE BRAKES I WAS LUCKILY ENOUGH TO GET IT TO A DEALERSHIP WHERE THEY REPLACED THE VACUUM PUMP ALONG WITH THE BELT THAT BROKEN BECAUSE OF IT. THEY DID SAY IT WAS A BAD DESIGN AND WOULD MOST LIKELY GO OUT AGAIN. I HAVE 4 CHILDREN WHO ARE IN THE CAR WITH ME AT ALL TIMES. I LOOKED ONLINE AND THERE IS NOT A RECALL FOR MY VEHICLE YET BUT I READ THAT OTHER PEOPLE ARE HAVING THE SAME ISSUES I SAVED MY RECEIPTS AND I AM HONESTLY SCARED TO CONTINUE TO DRIVE MY FAMILY AROUND IN MY CAR. I HOPE TO GET SOME KIND OF A REPLY WITH SOME DIRECTION TO TAKE TO GET THIS FIXED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164321December 31, 2018
SERVICE BRAKES
WHILE PARKING THE VEHICLE AT A SLOW SPEED THE BRAKES BECAME EXTREMELY HARD TO PUSH AND THE VEHICLE BARELY CAME TO A STOP. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST FEW MONTHS. WHEN WE HAD IT CHECKED BY THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164196December 31, 2018
STEERING
POWER STEERING FAILED DURING TURN AROUND ON A COUNTY ROAD, CAUSING MY VEHICLE TO GO INTO A DITCH, WHICH DAMAGED THE FRONT END OF VEHICLE. THE RECALL UPDATE DID NOT FIX THE VEHICLE ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164087December 30, 2018
SERVICE BRAKES
INTERMITTENT HARD BRAKE PEDAL AND NO BRAKES DRIVING SLOW SPEEDS IN STOP-AND-GO TRAFFIC ON I70 DRIVING DOWNHILL OUT OF THE MOUNTAINS TOWARD DENVER, CO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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