Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11180139February 14, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING UNKNOWN SPEEDS. THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK BROWN GMC (5802 TEXAS 327 SPUR, LUBBOCK, TX 79424, (806) 853-8770) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE RUBBING ON THE ROTORS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,963.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176523February 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (COUNTRYSIDE CHEVROLET, 110 S. MAIN ST, HERSCHER, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176383February 11, 2019
AIR BAGS
RECEIVED A RECALL ON JULY 2016 AND STILL NOT BE REPLACED. CAN'T SALE THE VEHICLE UNTIL THIS IS FIXED. OVER 2 1/2 YEARS AND STILL NO REPLACEMENT.WHEN CAN THIS PROBLEM BE RESOLVED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175925February 9, 2019
SERVICE BRAKES
AN INTERMITTENT ISSUE WHERE THE BAKES FAIL TO ENGAGE AT LOW SPEED. I'VE NOTICED IT WHEN PULLING INTO PARKING SPACES AND INCHING FORWARD IN STOP AND GO TRAFFIC. IT FEELS AS IF THERE IS NO HYDRAULIC PRESSURE IN THE SYSTEM, AND I CAN FEEL THE ABS PULSING THE PEDAL WHEN IT HAPPENS. TOOK IT TO THE GM DEALER - THEY SAID THE BRAKE VACUUM PUMP IS FAILING. FULL REPLACEMENT OF THE PUMP IS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175743February 8, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED, THE CONSOLE CAUGHT ON FIRE DUE TO AN ELECTRICAL SHORTAGE FROM THE CIGARETTE LIGHTER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,601.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11175746February 8, 2019
ENGINE
ACTIVE FUEL MANAGEMENT (AFM) LIFTERS JAM/SEIZE CAUSING PUSH RODS TO REMAIN COLLAPSED AND CAUSING ENGINE MISFIRES THROUGHOUT THE ENGINE AND EXCESSIVE OIL BURNING, POSSIBLE DAMAGE TO CATALYTIC CONVERTERS, AND PREMATURE ENGINE WEAR. LIFTERS MUST BE REPLACED OR ENGINE REPLACED. I WAS DRIVING THE CAR AND WHEN THE ENGINE BEGAN MISFIRING, CHECK ENGINE LIGHT BEGAN BLINKING, TRACTION CONTROL BECAME DISABLED, AND ERROR ON DASH SAYING SERVICE STABILITRAK AND TRACTION CONTROL DISABLED APPEARED. THE CAR BEGAN TO SHIFT ERRATICALLY SHAKING AND LUNGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174930February 7, 2019
ENGINE
AC CONDENSER BROKE, TOLD BY GM SPECIAL COVERAGE TAKE TO DEALERSHIP, DEALERSHIP SAID NO COVERAGE. HAD 3RD PARTY FIX AT REASONABLE COST, CALLED GM AND TOLD YES WE WILL PAY FOR PARTS TAKE RECEIPT TO DEALERSHIP, DEALERSHIP SAID NO! WILL NOT PAY, WILL NOT FILE, WILL NOT HELP! GM NOW SAYS WILL NOT PAY AFTER MULTIPLE PHONES STATING THEY WOULD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174714February 6, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE THE VEHICLE WAS PARKED OUTSIDE THE CONTACT'S PLACE OF EMPLOYMENT, SOMEONE REPORTED THAT THEY HEARD A LOUD NOISE AS IF GLASS SHATTERED FROM THE CONTACT'S VEHICLE. THE CONTACT WENT OUTSIDE AND NOTICED THAT THE REAR WINDOW GLASS WAS SHATTERED. AFTER VIEWING THE SECURITY CAMERAS, IT WAS DISCOVERED THAT THE WINDOW EXPLODED ON ITS OWN AND WITHOUT IMPACT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174893February 6, 2019
STRUCTURE:BODY
FRONT DRIVE APPLIQUE CAME LOOSE FROM THE CAR, WHILE DRIVING ON A HIGHWAY. THE ADHESIVE WORE OUT AND CREATED AN ISSUE WITH EXPANDED BLIND SPOT AND PART POTENTIALLY FALLING OFF THE VEHICLE. I FIRST TAPED IT BACK AND THEN GLUED IT TEMPORARILY. WHEN I TOOK MY VEHICLE IN FOR SERVICE, THE DEALER NOTED THAT ALL PANELS WERE FAULTY AND NEEDED TO BE REPLACE. I NOTIFIED CHEVY ABOUT THIS ISSUE, AS IT APPEARS TO BE A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174381February 4, 2019
STRUCTURE:BODY, SUSPENSION
BADLY FADED PAINT TOP OF HOOD AND ROOF TOP. MAGNETIC SHOCKS HAD TO BE REPLACED AT COST OF $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173257January 31, 2019
SERVICE BRAKES
WHILE PUMPING BRAKES THE BRAKES AT LOW RATES OF SPEED THE PEDAL WOULD GET VERY HARD OR LOCK UP AND THE VEHICLE WOULD NOT STOP AND WOULD ROLL FORWARD ALMOST CAUSING ACCIDENT. I WAS ABLE TO IMMEDIATELY RECREATE THE EVENT SO I DROVE STRAIGHT TO CHEVY DEALER WHERE IT WAS DIAGNOSED AS INTERNAL FAILURE OF THE BRAKING VACUUM PUMP. I HAVE NEVER IN ANY OTHER VEHICLE HAD THAT ISSUE AND THIS CAR WAS BOUGHT BRAND NEW SO I BELIEVE IT SHOULD NOT BE HAVING THAT ISSUE AT JUST 2 YEARS OLD. THIS WAS ALSO NOT A CHEAP FIX AND AM FRUSTRATED THAT IT HAS BEEN REPORTED AS COMMON AMONG CHEVY CARS RECENTLY. THESE VACUUM PUMPS ARE OVER AND OVER AGAIN MALFUNCTIONING FOR CHEVY OWNERS AND NEEDS TO BE RECALLED IT SEEMS TO AVOID ACCIDENTS AND UNNECESSARY DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173343January 31, 2019
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN SEVERAL PLACES FROM DRIVER SIDE TO PASSENGER SIDE. IT HAS CRACKED ALL AROUND THE PASSENGER SIDE AIRBAG. IN THE EVENT OF AN ACCIDENT I'M VERY CONCERNED THE DASH WILL INTERFERE WITH THE AIRBAG DEPLOYMENT. I AM ALSO CONCERNED IT WILL BECOME LIKE PIECES OF FLYING SHRAPNEL. THE DASH IS DEFECTIVE AND SHOULD HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172812January 29, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE THROUGH THE ANTENNA. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BENNETT CHEVROLET (6721 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0444) WHERE IT WAS DIAGNOSED THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172834January 29, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLASSIC CHEVROLET (1101 W STATE HIGHWAY 114, GRAPEVINE, TX 76051, (817) 756-6866) AND WAS REFERRED TO THE MANUFACTURER. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172599January 28, 2019
ENGINE
THE ENGINE STARTED KNOCKING VERY LOUDLY. WE BROUGHT IT TO OUR LOCAL MECHANIC AND WERE TOLD THAT IT NEEDED A NEW ENGINE. HE ALSO SAID MANY 2013 SUBURBAN ENGINES HAD BEEN NEEDED TO BE REPLACED DUE TO POOR METAL USED IN THE MANUFACTURING PROCESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172433January 27, 2019
POWER TRAIN
MY 2015 SUBURBAN IS LEAKING IN THE COOLER LINE TRANSMISSION I HAVE TO MUCH OIL IN THE FRONT THE SUBJECT VEHICLES MAY HAVE A TRANSMISSION OIL COOLER LINE THAT IS NOT SECURELY SEATED IN THE FITTING PLEASE,MY CONCERN IS THE OIL CAN TOUCH A HOT SURFACE AND CAUSE FIRE I DRIVE MY CAR EVERY DAY WHIT MY KIDS PLEASE HELP ME THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172438January 27, 2019
STRUCTURE:BODY
2015 SUBURBAN WHEN IS RAINING I HAVE WATER COMING FRON THE ROOF ON THE DRIVER SIDE IS COMING FRON THE SHARK ANTENNA IS TO MUCH WATER AND MY ON STAR IS NO WORKING AND THE GPS IS NOT WORKING AND THE DEALER SAY TO ME NO WARRANTY IS NOT FAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172435January 27, 2019
SERVICE BRAKES
I CAN'T STOP MY CAR DRIVING 3 MP I CAN STOP MY CAR DRIVING AT LOW SPEED IS VERY DIFFICULT TO STOP,WHEN I PRES THE BREAK AT LOW SPEED I HEAR AND FEEL A NOISE IN THE BREAK PEDAL,I HIT A CAR WHEN I WAS TRYING TO PARK MY CAR NEAR MY HOUSE IS VERY UNSAFE PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171783January 24, 2019
SEATS, SUSPENSION, UNKNOWN OR OTHER
I HAVE JUST OVER 84000 MILES ON MY SUBURBAN. I HAVE HAD TO REPLACE THE A/C CONDENSER DUE TO FAILURE IN A WELD AND NOW HAVE TO REPLACE ALL FOUR STRUTS AS THEY HAVE NOW FAILED. I ALSO HAVE PART OF THE HEATED SEATS NOT WORKING AS WELL AS SENSORS THAT NEED TO BE "UPDATED" ALL THE TIME. I FIND IT RIDICULOUS THAT CHEVROLET WILL NOT STAND BEHIND ITS PRODUCT, ESPECIALLY WHEN SO MANY PEOPLE ARE HAVING ISSUES WITH THE SAME PARTS OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172000January 24, 2019
SERVICE BRAKES
I HAVE THE SAME PROBLEM WITH MY 2015 SUBURBAN. BRAKE PEDAL GETS HARD AT VERY SLOW SPEED USUALLY AROUND GAS STATION. THIS HAS SHOWN UP AS OVER 150 COMPLAINTS ON THE SAME MODEL IT MUST BE A RECALL. HAS HAPPENED 5 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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