Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11185738March 11, 2019
ENGINE
A KNOWEN ISSUE WITH THE SUBURBAN- DEAD LIFTERS, OFTEN THE DEALERSHIPS DON'T WANT TO REPAIR THE ENGINE, THEY TELL CUSTOMERS TO GET A NEW OR REBUILD ENGINE. THE ISSUE IS A HIDDEN SECRET WHICH I HOPE WITH THIS COMPLAINT GM WILL COME CLEAN AND RECALL MILLION OF CARS ON THE ROAD WITH THIS DEFECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11184786March 7, 2019
SERVICE BRAKES
I EXPERIENCED BREAK FAILURE AT LOW SPEEDS, MOST SIGNIFICANTLY AT LOW RPM. WHEN I TRIED TO APPLY THE BRAKES THE PEDAL LOCKED AND I HEARD A GRINDING/CLICKING SOUND AND WAS NOT ABLE TO PUSH THE PEDAL DOWN. I EXPERIENCE THIS MOST WHEN ON A SURFACE WITH A DECLINE. ALSO WHEN I SWITCH THE CAR FROM PARK TO DRIVE THE CAR JOLTED FORWARD WHEN I TOOK THE PRESSURE OFF THE BREAK. THE FEELING WAS VERY SIMILAR TO THE FEELING YOU GET WHEN YOU APPLY HEAVY PRESSURE TO THE BREAKS AND YOU KIND OF FLY FORWARD. CHEVROLET CONFIRMED A LEAK IN THE VACUUM PUMP. THE VEHICLE HAS 53,000 MILES. IT IS NO LONGER COVERED UNDER WARRANTY. IT IS A VERY SCARY FEELING NOT TO HAVE BREAKS. I HOPE GENERAL MOTORS ISSUES A RECALL TO PROTECT CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184810March 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO PROPERLY SHIFT INTO ANY GEAR WITHOUT WARNING. THE CONTACT WAS UNCERTAIN IF THE WARRANTY WOULD APPLY TO SERVICE THE VEHICLE. HERMAN JENKINS MOTORS INC (2030 W REELFOOT AVE, UNION CITY, TN 38261, (731) 885-2811) AND ROCK-ROYAL OAKS CHEVROLET CADILLAC (3417 PARK AVE, PADUCAH, KY 42001, (270) 908-4808) WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184556March 6, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MORRIS CADILLAC (26100 LORAIN RD #101, NORTH OLMSTED, OH 44070, (440)-271-1101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184658March 6, 2019
ENGINE
VALVE ON CYLINDER 7 WONT OPERATE DUE TO AFM SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183616March 2, 2019
UNKNOWN OR OTHER
WHEN MY CHEVROLET SUBURBAN 2012 IS LOCKED USING THE KEY FOB OR REMOTE START, A PERSON INSIDE THE CAR CANNOT UNLOCK THE DOORS OR TAILGATE FROM THE INSIDE (VIA THE DOOR UNLOCK BUTTONS NEAR THE DOOR HANDLES OR THE TAILGATE BUTTON) TO GET OUT OF THE CAR. EXAMPLE, PARENT ACCIDENTALLY LEAVES CHILD IN CAR, EXITS CAR, USES FOB TO LOCK DOORS; CHILD NOW CANNOT UNLOCK THE DOOR OR TAILGATE USING THE UNLOCK BUTTONS BY THE DOOR HANDLES NOR BY USING THE TAILGATE OPEN BUTTON. THE PERSON INSIDE THE CAR IS LOCKED INSIDE AND CANNOT EXIT IF THEY DO NOT HAVE A KEY WITH WHICH TO TURN ON THE CAR OR A FOB WITH WHICH TO UNLOCK THE CAR. WHEN THE CAR IS LOCKED WITH THE FOB A PERSON INSIDE THE CAR CANNOT GET OUT OF THE CAR USING ANY BUTTON OR HANDLE INSIDE THE CAR. THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND THE IGNITION OFF. TWO ADULTS TESTED THIS MULTIPLE TIMES AND TRIED ALL POSSIBILITIES TO UNLOCK AND GET OUT OF THE CAR FROM THE INSIDE WHEN IT HAD BEEN LOCKED BY FOB OR REMOTE START. I HAVE A VIDEO DEMONSTRATING THIS WHICH I AM HAPPY TO SHARE, BUT BELIEVE THAT I CANNOT UPLOAD BELOW AS IT IS NOT ONE OF THE PERMITTED FORMATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183637March 2, 2019
SERVICE BRAKES
BRAKE FAILURE AT SPEEDS BELOW 5 MPH. USUALLY WHEN BACKING INTO A PARKING SPACE. HAD TO REPLACE FAILED VACUUM PUMP AND HOSE TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183379March 1, 2019
POWER TRAIN
THE TRANSMISSION KEEPS SLIPPING BETWEEN 1ST AND 2ND GEAR AND HAVING DIFFICULTY SHIFTING OUT OF REVERSE WITH ONLY 80,000 MILES. I HAVE TAKEN IT TO MAUS CHEVROLET (TAMPA, FL) SEVERAL TIMES AND THE PROBLEM IS NOT BEING FIXED. NO REASON FOR THE TRANSMISSION TO FAIL AT 80,000 MILES BUT THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183550March 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183056February 28, 2019
AIR BAGS
TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182535February 26, 2019
AIR BAGS
CRACKS ALL OVER DASH, AROUND AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182427February 25, 2019
STRUCTURE:BODY
CRACKING DASHBOARD POSES A SAFETY THREAT TO PEOPLE INSIDE THE VEHICLE AS WELL THE DRIVER IN LACK OF DEPLOYMENT OF THE FRONT AIRBAGS. HAS HAPPENED ON MULTIPLE VEHICLES OF THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182139February 23, 2019
AIR BAGS, STRUCTURE:BODY, VISIBILITY/WIPER
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181967February 22, 2019
SERVICE BRAKES
SITTING IN TRAFFIC AT DEAD STOP AND CAR STARTED MOVING FORWARD. BREAKS WERE NOT WORKING. PUT CAR IN PARK AND TURNED OFF ENGINE. BREAKS STARTED WORKING. TOOK TRUCK TO DEALERSHIP VACUUM PUMP WAS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181563February 21, 2019
POWER TRAIN, UNKNOWN OR OTHER
2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181603February 21, 2019
ELECTRICAL SYSTEM
3 DOOR LOCK ACTUATORS FAILED. THIS INCLUDES THE DRIVER SIDE DOOR. ALL FAILED WITHIN 6 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181647February 21, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRAIG SMITH AUTO GROUP (7459 OH-309, GALION, OH 44833, (419) 462-1746) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180727February 18, 2019
SERVICE BRAKES
THE BRAKES HAVE LOST BRAKING PRESSURE THREE TIMES. AFTER FIRST INCIDENT, THE BRAKES WERE CHECKED AND THERE WAS NO ISSUE FOUND. THIS OCCURRED ON THE INTERSTATE IN MODERATE SPEED STOP AND GO TRAFFIC. I COULD HAVE REAR ENDED SOMEONE BUT I WAS ABLE TO PULL ONTO THE SHOULDER OF THE HIGHWAY. THE SECOND TIME I HAD TO MOVE MY CAR FROM ONE SPACE TO ANOTHER. THE CAR WOULD NOT STOP AND I NEARLY STRUCK A HOUSE. AGAIN THE BRAKES WERE DETERMINED TO BE FINE. THE THIRD TIME, I WAS ATTEMPTING TO PARK MY VEHICLE WHEN THE BRAKES FAILED TO STOP MY CAR. THANKFULLY I WAS PULLING INTO AN END PARKING SPACE AND THE CURB STOPPED ME FROM STRIKING ANOTHER AUTOMOBILE. GM KNOWS THERE IS AN ISSUE AS THERE ARE NUMEROUS COMPLAINTS. THE FIRST TIME THIS OCCURRED WAS IN AUGUST. IT OCCURRED AGAIN IN JANUARY 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180647February 17, 2019
UNKNOWN OR OTHER
FRONT DASHBOARD IS CRACKING AROUND INSTRUMENTAL PANEL AND AROUND DRIVERS SIDE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180027February 14, 2019
UNKNOWN OR OTHER
LARGE CRACKS IN THE DASH BOARD. SOME STARTING AROUND PASSENGER AIRBAG AND SOME STARTING OVER THE STEERING WHEEL AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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