Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11210350May 28, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DALE EARNHARDT JR CHEVROLET (3127 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 270-1463) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210451May 28, 2019
AIR BAGS
YESTERDAY WAS THE THREE YEAR ANNIVERSARY OF TAKATA'S FAILURE TO REPAIR MY AIRBAG. THAT IS THREE YEARS THAT THEY HAVE WANTONLY PLACED MYSELF AND MY FAMILY MEMBERS IN DANGER. FORCE THESE SCOFFLAWS TO REPLACE THOSE IEDS THEY HAVE SET IN FRONT OF MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209447May 23, 2019
SERVICE BRAKES
ABS BREAKS KICKING IN AT LOW SPEED AND NOT STOPPING ALMOST WRECKED SEVERAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209173May 22, 2019
VISIBILITY/WIPER
REAR TAILGATE GLASS HAS SEPARATED FROM THE GLUED ON HINGES AND DROPPED DOWN ON THE DRIVERS SIDE. THIS APPEARS TO BE AN ONGOING DESIGN, QUALITY ISSUE AND HAS HAPPENED ON A LARGE NUMBER OF SUV STYLE CHEVROLET VEHICLES AS CAN BE SEEN USING A SIMPLE INTERNET SEARCH CONCERNING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209376May 22, 2019
SERVICE BRAKES
VEHICLE WAS IN MOTION, AT SLOW SPEEDS (UNDER 25MPH) AND WHEN THE BRAKE IS PUSHED, THE BRAKE PEDAL BECAME HARD BUT FAILED TO STOP THE VEHICLES FORWARD MOTION. THIS HAPPENS INTERMITTENTLY AND IS A HUGE SAFETY ISSUE. THIS OCCURS ONLY AT SLOW SPEEDS AND PREVENT THE DRIVER FROM STOPPING THE VEHICLE EVEN IF THE BRAKE PEDAL IS PUMPED. THIS OCCURRED AGAIN TODAY AND CHEVY WAS CONTACTED AND STATED THEY HAVE NO RECALLS OR ISSUES WITH THEIR BRAKE SYSTEM EVEN THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS LOGGED TO NHTSA. WHEN THIS OCCURS THERE IS NO BRAKING FOR THE VEHICLE AND WILL CAUSE AN ACCIDENT IF NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209379May 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE 2015 CHEVROLET SUBURBAN THAT I DRIVE POWER GOES OUT WHEN I AM TURNING INTO A PARKING SPACE, MAKING A SHARP TURN, AND TRY TO COME TO A QUICK STOP. THIS HAPPENS EVERY TIME I AM DRIVING. IT ALSO DELAYS TO TURN OFF WHEN I AM PARKED. IT SOUNDS LIKE IT'S TRYING TO CRANK UP ON A LOW GAS LEVEL. SOMETIMES WHEN I AM AT A LIGHT AND TRY TO PRESS ON THE GAS, IT STALLS LIKE IT'S TRYING TO GET GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208543May 19, 2019
AIR BAGS
TAKATA RECALL I RECEIVED A LETTER FROM GM SOMETIME BACK THAT I WOULD BE CONTACTED TO SCHEDULE AN APPT TO SERVICE MY AIRBAGS AT A LOCAL DEALERSHIP. AFTER WAITING ABOUT 8 MONTHS I CONTACTED A LOCAL DEALER LETTING THEM KNOW I HAD BAD AIRBAGS STILL, THEY ADVISED ME I WOULD NEED TO WAIT FOR ANOTHER LETTER TO COME IN ADVISING ME OF THE NECESSARY REPAIRS THEY NEED TO MAKE. I HAVEN'T HEARD ANYTHING AND IT'S BEEN ALMOST 2 YRS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208246May 17, 2019
SERVICE BRAKES
BREAK ASSISTANCE STOPPED WORKING AS I PULLED INTO A PARKING SPOT AT WORK. I NEEDED TO PUT EXTREME PRESSURE ON THE BREAK PEDAL IN ORDER TO STOP THE TRUCK AT VERY LOW SPEED. VACUUM PUMP WAS REPLACED IN TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208243May 17, 2019
STRUCTURE:BODY
FRAME WAX PEELING, RESULTING IN CORROSION. AT THE CURRENT RATE, CORROSION WILL AFFECT THE STRUCTURAL INTEGRITY OF THE FRAME IN THE FUTURE. PROBLEM MAY HAVE RESULTED FROM IMPROPER WAX APPLICATION TECHNIQUE OR IMPROPER PREPARATION OF FRAME PRIOR TO WAX APPLICATION. NORMAL VEHICLE USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207942May 16, 2019
SERVICE BRAKES
I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT. AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP. I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE. MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL. THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS. I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11208083May 16, 2019
ELECTRICAL SYSTEM
REAR RADIO/CONTROL SYSTEM STARTED TO SMOKE WHILE STOPPED AT AN INTERSECTION IN OCTOBER 2018. WE HAVE NOT TRIED THE RADIO, BUT THE HEATED SEAT DOESN'T WORK. WE ARE UNSURE IF WE SHOULD GO OUT OF TOWN WITH IT AND HAVE NOT HAD IT INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207433May 14, 2019
UNKNOWN OR OTHER
WHILE STATIONARY, WHEN OPENING THE AUTOMATIC REAR LIFT GATE, THE GATE GETS TO A FULLY OPEN POSITION AND THEN SLAMMED BACK CLOSED STRIKING ME IN THE TOP OF MY HEAD. THIS CONTINUES TO HAPPEN WVRYTOMW THE LIFT GATE IS OPENED. RESEARCH ONLINE MAKES IT APPEAR AS THOUGH THIS IS A KNOWN AND CONTINUOUS ISSUE. NO SERIOUS INJURIES WERE SUSTAINED, BUT SOMEBODY COULD BE SERIOUSLY INJURED BY THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11207375May 13, 2019
SERVICE BRAKES
BRAKES LOCK UP AND CAN'T STOP THE VEHICLE ON NUMEROUS OCCASIONS. CAN'T PUSH THE BRAKES IN AND POSES A HUGE RISK TO ACCIDENTS. NEEDS RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207246May 13, 2019
SERVICE BRAKES
2016 CHEVY SUBURBAN LTZ MODEL HAVE A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206396May 9, 2019
SERVICE BRAKES
ON AT LEAST 5 OCCASIONS THE BRAKES HAVE FAILED TO PROVIDE THE NECESSARY STOPPING POWER. WHEN INCHING FORWARD AFTER A COMPLETE STOP, I WOULD APPLY PRESSURE TO THE BRAKE PEDAL AND THE PEDAL WOULD IMMEDIATELY LOSE PRESSURE AND SINK TO THE FLOOR. I WOULD HAVE TO APPLY ADDITIONAL PRESSURE TO THE PEDAL IN ORDER TO STOP FROM HITTING THE VEHICLE IN FRONT OF ME. IT WOULD ALSO FEEL LIKE THE ABS SYSTEM WOULD KICK IN AND WOULD PULSATE. IF I IMMEDIATELY DEPRESS THE BRAKE PEDAL AND PRESS IT AGAIN IN QUICK SUCCESSION THE PEDAL REGAINS PRESSURE BUT DOES NOT REGAIN NORMAL BRAKE FUNCTIONALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206029May 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT SPEED WITH CRUISE CONTROL ON ALL LIGHTS FLICKER AND WHEN ACTIVATING A TURN SIGNAL POWER FLASHES SHUTTING DOWN CRUISE CONTROL AND ALL ACCESSORIES (DVD PLAYER, RADIO, ETC..). ALSO LOSS OF POWER STEERING. RANDOMLY WHILE DRIVING ALSO GET SERVICE STABLITRAK AND PARK ASSIST WARNINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206069May 7, 2019
AIR BAGS
TAKATA RECALL. RECEIVED NOTICE FROM GM THAT I NEEDED TO SCHEDULE MAINTENANCE TO REPAIR DEFECT. WHEN I CALL, DEALERSHIP TELLS ME THAT NO FIX IS AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206132May 7, 2019
SERVICE BRAKES
ON QUITE A FEW OCCASIONS OVER THE YEARS,WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE CAR HAS BEEN VERY DIFFICULT TO STOP. THIS PRESENTS A SCARY SITUATION BECAUSE I AM A 200 LB MAN AND I CAN BARELY STOP THIS LARGE VEHICLE. MY FIANCE IS VERY PETITE AND SHE IS TERRIFIED TO DRIVE IT. I KNOW THIS IS A VERY COMMON PROBLEM WITH THE 2015 CHEVY TRUCKS AND SUV'S BECAUSE I PERSONALLY KNOW OTHERS WITH THIS EXACT SAME PROBLEM. IT SEEMS AS THOUGH CHEVY IS JUST BIDING TIME AWAITING FOR THE AUTO WARRANTIES TO EXPIRE RATHER THAN FIX THIS DEADLY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205872May 6, 2019
SERVICE BRAKES
DRIVING AT SLOW SPEEDS PULLING A TRAILER, VEHICLES BRAKE PEDAL WAS VERY HARD AND THEY WOULD NOT STOP VEHICLE. ANOTHER TIME WITHOUT TRAILER SAME THING, VERY VERY HARD BRAKE PEDAL AT SLOW SPEED, COULD NOT STOP VEHICLE HAD TO APPLY EMERGENCY BRAKE WITH PUTTING THE CAR IN NEUTRAL AND THEN IN PARK TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205521May 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE APPROACHING A STOP LIGHT AND DEPRESSING THE BRAKE PEDAL, IT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED A CEMENT VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE PREVIOUSLY EXPERIENCED BRAKE FAILURE. THE CONTACT CALLED CLASSIC CHEVROLET BUICK GMC OF CLEBURNE (LOCATED AT 822-WALTER P. HOLIDAY DRIVE, CLEBURNE, TX 76033, (817) 402-3167) AND WAS INFORMED THAT THEY WOULD COVER THE VEHICLE AT 70 MILES. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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