Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11222272June 24, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221691June 21, 2019
SERVICE BRAKES
BRAKE PEDAL BECAME VERY HARD TO PRESS AND WOULDNT STOP THE VEHICLE, NEARLY CAUSING AN ACCIDENT. THE SERVICE BRAKE ASSIST LIGHT CAME ON. I HAD THE CODE PULLED BY A LOCAL GARAGE. THE CODE SAID THE BRAKE VACUUM PUMP HAD FAILED. VEHICLE ON HAS 60000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221423June 20, 2019
SERVICE BRAKES
BRAKES DO NOT WORK CORRECTLY AT ANY LOW SPEEDS. WAS DIAGNOSED BY A CERTIFIED MECHANIC AS A BRAKE BOOSTER PUMP. THE CAR IS COMPLETELY UNSAFE AND UNDRIVEABLE UNTIL I GET IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221277June 19, 2019
AIR BAGS, ENGINE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM INDICATORS ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARK CHEVROLET (33200 MICHIGAN AVE, WAYNE, MI 48184, (734) 629-4964) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220832June 18, 2019
SERVICE BRAKES
BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS AND VEHICLE TAKES LONGER THAN USUAL TO MAKE A COMPLETE STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220325June 15, 2019
AIR BAGS
"SERVICE AIR BAG" WARNING ON DASH WHILE DRIVING ON HIGHWAY. WARNING HAS STAY ACTIVE SINCE THAT TIME. NO CODES FOR EXPLANATION FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220035June 14, 2019
SERVICE BRAKES, STEERING, ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT TOOK THE VEHICLE TO SMICKLAS CHEVROLET (LOCATED AT 8900 NORTHWEST EXPY, OKLAHOMA CITY, OK 73162, (405) 943-5721) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THE STEERING GEARS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT RECEIVED A NOTICE FOR AN UNKNOWN RECALL REGARDING THE BRAKES. THE BRAKES WERE REPAIRED, BUT THE CONTACT WAS INFORMED THAT THE ENGINE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219840June 13, 2019
STRUCTURE
DASH HAS MULTIPLE CRACKS, NOT SURE THE DATE WHEN IT HAPPENED, I USED TODAY'S DATE, I JUST BOUGHT THE VEHICLE, IT LOOKS LIKE THEY TRIED TO REPAIR IT. THERE IS NO SUPPORT UNDER THE DASH. HUSBAND HAD A 2006 GMC SIERRA C2500 TRUCK VIN # [XXX] AND HIS CRACKED ALSO, WE DO NOT OWN IT ANYMORE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219285June 11, 2019
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASH CRACKED AND TOTALLY INPLODED. LOOSE PARTS EVERYWHERE. THESE PARTS FLY EVERYWHERE WHEN MOVING VEHICLE. AIRBAG LOOSE AND PROBALLY COULD IMPLODE WITHOUT WRECKING ACCIDENT. DEFINATELY A HUGH SAFETY FACTOR. MAYBE NAHTA WOULD LIKE TO DRIVE MY VEHICLE WITH COUPLE TOP EXECS FROM GM OVER COUNTRY ROADS AND DODGE LOOSE SCRAPHNEL.05/07/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218841June 10, 2019
SERVICE BRAKES
WHEN DRIVING ON HIGHWAY AND WHEN TO APPLY BRAKE PEDAL WAS HARD AND DIDN'T RESPOND I HAD TO SLOWLY PULL TO THE SIDE AND THE CAR FINALLY BRAKES AFTER I LITERALLY HAD TO STAND ON BRAKE PEDAL . NO WARNING LIGHTS BRAKE PEDAL EXTREMELY HARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218827June 9, 2019
SERVICE BRAKES
WHEN BACKING UP OR DRIVING FORWARD SLOWLY THE BRAKE PEDDLE GETS REALLY HARD AND VEHICLE IS VERY DIFFICULT TO STOP. ALMOST WAS NOT ABLE TO STOP. I WAS IN A PARKING LOT, USED MY EMERGENCY BRAKE TO STOP AS WELL AS PUTTING THE CAR INTO NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218704June 8, 2019
SERVICE BRAKES
WAS COMING UP TO A STOPLIGHT WITH MAJOR TRAFFIC AND HAD STIFF TO NO BRAKES. WAS WITHIN INCHES OF HITTING THE PERSON IN FRONT OF ME. MY 'SERVICE BRAKE ASSIST' LIGHT CAME ON. I WAS TOLD BY A CHEVY SERVICE DEPARTMENT THAT MY BRAKE VACUUM PUMP HAD FAILED AND THAT THIS WAS COMMON IN THE 2015 SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218651June 8, 2019
AIR BAGS
TAKATA AIBAG RECALL - NHTSA RECALL NUMBER 16V383, MANUFACTURER RECALL NUMBER: 2049152. I HAVE NOT BEEN NOTIFIED TO BRING MY VEHICLE FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218687June 8, 2019
SERVICE BRAKES
I HAVE HAD AN ISSUE TWICE WITH MY 2017 SUBURBAN PREMIER 40K MILES WHILE AT THE BOAT RAMP WHERE THE BRAKE PEDAL GIVES OUT A BIT AND I HAVE HAD TO PUMP THE PEDAL DOWN HARD THEN APPLY THE EMERGENCY BRAKE AS A BACKUP. I HAVE A SMALL BOAT WHICH IS WHY I AM CONCERNED IT MAY BE A BRAKE MALFUNCTION. HAVEN'T HAD AN ISSUE WHILE ON THE ROAD YET BUT BOTH TIMES IN AN INCLINE BOAT RAMP. AFTER READING SEVERAL SIMILAR ISSUES LIKE MINE ON THE WEB I WILL BE CALLING GM CUSTOMERS SERVICE AND HAVING MY BRAKE SYSTEM CHECKED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218348June 6, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE AT A STOP LIGHT, THE CONTACT BRIEFLY DEPRESSED THE ACCELERATOR PEDAL AND THEN QUICKLY DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAINED INJURIES AND NETHER WAS THE TWO DRIVER AND REAR PASSENGERS. THE DRIVER FROM THE OTHER VEHICLE SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO DOUG'S NW CADILLAC DEALER, LOCATED AT 17545 AURORA AVE N, SHORELINE, WA 98133, (855) 218-9325, WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND BELT BRAKE ASSIST DECREASE DUE TO LOST AND WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,373.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11217812June 4, 2019
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY I HEAR A POP AND NOTICE A PIECE MISSING OUT OF MY DASH ABOVE THE AIRBAG AND THEN BEGIN TO NOTICE THE CRACK IN THE DASHBOARD RUN ACROSS THE DASH TO THE DRIVERS SIDE. I HAVE NOTICED OTHER COMPLAINTS ABOUT GM DASHBOARD AND BELIEVE THIS IS A SAFETY HAZARD DUE TO THE CRACK BEING AT THE AIRBAG AND RUNNING ALL THE WAY ACROSS THE DASHBOARD. IF THE AIRBAG DEPLOYED IT COULD SEND HALF OF THE DASHBOARD INTO THE FRONT SEATS OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217299June 1, 2019
UNKNOWN OR OTHER
THE DASH IS CRACKED IN MANY PLACES FOR NO REASON AND SOME OF THE PIECES ARE SHARP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217017May 31, 2019
SERVICE BRAKES
I WAS DRIVING MY 2015 CHEVROLET SUBURBAN WITH 7 FAMILY MEMBERS AT ABOUT 45 MPH AS WE WERE COMING INTO A CITY. TWO OF US STARTED TO HEAR A SLIGHT SQUEAL LIKE WHEN A BELT SLIPS. AFTER THAT I SHUT OFF THE A/C TO SEE IF IT WAS THAT. IT WAS NOT. ABOUT THAT TIME TRAFFIC STARTED TO SLOW DOWN IN FRONT OF ME. WHEN I STEPPED ON THE BRAKE TO SLOW DOWN IT WAS HARD AND AT THE BOTTOM OF THE PEDAL STROKE. I LIFTED THE PEDAL WITH MY FOOT AND IT JUST FELL BACK DOWN. I WAS ABLE TO GET THE SUBURBAN TO STOPPED IN TIME BEFORE HITTING THE CAR IN FRONT OF ME. I HAD TO DRIVE THE VEHICLE CAUTIOUSLY FOR ANOTHER MILE OR SO TO FIND A SAFE SPOT TO PULL OFF. I HAD THE VEHICLE TOWED 90 MILES TO A DEALER CLOSE TO A RELATIVE AS WE LIVE ANOTHER 250 MILES AWAY. WHEN I TALKED TO THE DEALER, HE SAID THERE WAS A SERVICE BULLETIN FOR THIS ISSUE BUT I BELIEVE HE AID IT WAS ONLY COVERED UP TO 69,000 MILES. OUR SUBURBAN HAS 108,000 MILES ON IT AS WE LIVE IN A VERY RURAL LOCATION. IT IS 45 MILES ON WAY TO THE GROCERY STORE. I HAVE OWNED GM PRODUCTS ALL MY LIFE AND HAVE NEVER BEEN AS DISAPPOINTED IN THEIR HANDLING OF THEIR CUSTOMERS AS I AM NOW. THIS ISSUE WITH THE BRAKE VACUUM PUMP HAS BEEN A KNOWN ISSUE AND THEY ARE NOT COVERING THE REPAIR OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216976May 30, 2019
AIR BAGS
TAKATA RECALL RECALL 16V381 IS QUITE OLD AND NEEDS TO BE FINALIZED. IT IS DIFFICULT TO TELL IF THIS IS A SERIOUS ISSUE OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210741May 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MY GAUGES ARE DOING ALL TYPES OF CRAZY THINGS BLINKING ON AND OFF I REPLACE MY PCM AND BODY CONTROL MODULE AND STILL HAVING PROBLEMS THIS GMC IS NOT DRIVE ABLE AND IT SHOULD BE A RECALL I HAVE SPENT OVER $2000 IN THE SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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