Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11232592July 16, 2019
VISIBILITY/WIPER
WIPERS NO LONGER WORK. THEY DO NOT TURN ON DUE TO FAULTY MOTOR AND OR LINKAGE. COMMON PROBLEM WITH GM VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232021July 15, 2019
STRUCTURE:BODY
THE DASH HAS CRACKED IN 2 PLACES - ABOVE THE INSTRUMENT PANEL AND ABOVE THE PASSENGER SIDE AIR BAG. THE POTENTIAL FOR FLYING SHARDS FROM THE DASH INTO PERSONS AFTER DEPLOYMENT OF THE PASSENGER AIR BAG IS HIGH. I REQUEST A RECALL TO CORRECT. MY WIFE'S 8 YEAR OLD TOYOTA SIENNA'S DASH WAS RECALLED FOR THE SAME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232157July 15, 2019
SERVICE BRAKES
THE BRAKES SEEM TO LOOSE POWER. IT APPEARS THAT THE VEHICLE IS LOOSING VACUUM AND THE OPERATOR LOOSES POWER BRAKES. I ALMOST REAR ENDED A CAR DURING A TRAFFIC BACKUP ON THE INTERSTATE BECAUSE OF THE LOOSE OF POWER BRAKING EFFICIENCY. THE VACUUM PUMP IS NOT MAKING THE APPROPRIATE AMOUNT OF VACUUM TO HAVE POWER BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231285July 12, 2019
SERVICE BRAKES
HARD BRAKE PEDAL AT LEAST 6 TIMES. PEDAL GETS HARD DURING LOW-SPEED CONDITIONS, WHEN EITHER BACKING UP OR WHEN THE REAR AVOIDANCE SYSTEM IS ACTIVATED. LASTS ABOUT THREE MINUTES, THEN GOES BACK TO NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231406July 12, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, SHE HEARD AN ABNORMAL SOUND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. UPON INSPECTING THE VEHICLE, THE CONTACT STATED THAT THE FRONT BRAKE CALIPER WAS MISSING A BOLT. THE CONTACT CALLED HERTRICH CHEVROLET BUICK GMC (LOCATED AT 7677 OCEAN GATEWAY, EASTON, MD 21601, (410) 200-9757) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,247.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230919July 11, 2019
SERVICE BRAKES
ON JULY 8 I TOOK MY SUBURBAN IN FOR THE 30,000 MILES SERVICE. EVERYTHING SEEMED FINE, I DROVE IT THE NEXT DAY. I DIDN'T NOTICED ANY PROBLEMS. ON THE 10TH, I STARTED NOTICING MY BRAKES DIDN'T WANT TO STOP. ALSO IT WAS LIKE IT WAS ROLLING BACK, ESPECIALLY WHEN YOU WERE AT A SLOW SPEED. IN THE BEGINNING I THOUGHT I WAS OVERREACTING UNTIL IT KEPT HAPPENING. IT WAS VERY SCARY I'M THANKFUL THAT I DIDN'T HIT ANYONE. BECAUSE IT WAS UNCONTROLLABLE. WHEN I GOT HIM I'M ON A SLIGHT HILL & IT WAS ROLLING AS I'M TRYING TO STOP IT WITH MY BRAKES. AFTER TALKING TO MY ADVISOR AFTER 5 BECAUSE I WAS SO UPSET THAT I JUST SPENT 410 DOLLARS ON MONDAY. THEY SAID THEY DIDN'T HAVE ANY LOANERS HOWEVER THEY WERE ABLE TO ACCOMMODATE ME. I ALSO WONDER WHY THEY DIDN'T CATCH THIS ON MONDAY.I DID NOTICE THAT THERE WAS A BRAKE ASSIST LIGHT APPEARED. I DEFINITELY FEEL LIKE THIS SHOULD BE A RECALL ON THIS SITUATION. SO MY VEHICLE IS AT THE DEALERSHIP I DON'T KNOW ANY FURTHER DETAILS YET. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230619July 10, 2019
UNKNOWN OR OTHER
BROKEN UPPER DASH THAT POTENTIALLY COULD BECOME PROPELLED BY A DEPLOYING AIRBAG CAUSING INJURY TO DRIVER OR PASSENGERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230262July 8, 2019
STRUCTURE:BODY
I AM FILING THIS COMPLIANT ABOUT THE CRACKED DASH ON MY 2007 CHEVY REGENCY SUBURBAN, WHICH I PURCHASED BRAND NEW IN 2008. THIS DASH HAS BEEN CRACKED FOR OVER 7 YEARS NOW. I HAVE TRIED SEVERAL TIMES TO GET THE DEALERSHIP (RELIABLE CHEVROLET) IN DALLAS, TX TO FIX THE ISSUE BUT WAS TOLD IT WOULD COST ME SOMEWHERE AROUND $1,500 TO DO SO. THERE ARE 2 CRACKS NEAR THE PASSENGER SIDE AIRBAG EDGES THEN A MASSIVE HOLE OVER THE CONSOLE BECAUSE THE ENTIRE TOP OF THE CONSOLE HAS CRACKED TO INTO PIECES. LIKEWISE, THE FRONT PANEL OF THE CONSOLE, INSIDE THE VENT AREA HAS CRACKED AND FALLEN ABOUT. I AM SCARED FOR MYSELF, WIFE, KIDS AND ANY OTHER INNOCENT PASSENGER(S) ALONG FOR THE RIDE BECAUSE IF THE AIRBAGS DO DEPLOY, THERE IS A HUGE POSSIBILITY PLASTIC SHARDS WILL FLY INTO THEIR FACES CAUSING SEVERE FACIAL DAMAGE AND OR POSSIBLE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229715July 6, 2019
SERVICE BRAKES
I WAS AT THE TOP OF A BOAT RAMP BEGINNING TO BACK UP IN ORDER TO LAUNCH OUR BOAT WHEN THE BRAKE PEDAL FELT HARD AS A ROCK, IT WOULD NOT PRESS DOWN. QUICKLY, I SHIFTED INTO DRIVE AND MOVED SLOWLY TO LEVEL GROUND. THE BRAKE PEDAL REMAINED HARD, BUT STOPPED WHEN EXERTING TREMENDOUS PRESSURE, AKA "STANDING ON THE BREAK." I HAD THE VEHICLE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. THE PROBLEM WAS A FAILED BRAKE ASSIST VACUUM PUMP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229768July 6, 2019
STEERING
LOST POWER STEERING WHILE DRIVING AT AROUND 60 MPH ON A FREEWAY, BARELY AVOIDING CRASHING INTO MULTIPLE VEHICLES, ADJUSTED MY SPEED TO AVOID OTHERS, HAPPENED ON A CURVE WITH AN ASSOCIATED MESSAGE FOR THE LOSS OF STEERING. THANK GOD TRAFFIC WAS LIGHT, ITS THE WEEKEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229633July 5, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
28 JUNE TOOK TRUCK IN FOR ROUTINE OIL CHANGE AND HAVE CABIN FILTER REPLACED @ 84K. LESS THAN 24HRS LATER STARTED DRIVING ON HWY AND SMELLING STRONG ODOR OF GAS COMING IN THROUGH MY VENTS THOUGHT MAYBE ITS EXHAUST FROM ANOTHER VEHICLE. AFTER PARKING THE TRUCK FOR A FEW DAYS I GOT BACK IN MY TRUCK LATE 3 JULY AND SMELLED A STRONG ODOR OF GASOLINE IN THE TRUCK AND ALONG THE OUTSIDE. 4 JULY MY HUSBAND LOOKED UNDER VEHICLE AND TOOK A PICTURE. THE SMELL OF GAS WAS NOT OCCURRING PRIOR TO VEHICLE BEING SERVICED AND AS I KEEP READING ONLINE SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THIS EXACT THING. THIS IS AN EXTREME DANGER ESPECIALLY SINCE I HAVE 4 CHILDREN AND THIS IS OUR DAILY VEHICLE. THIS VEHICLE COULD EASILY CATCH ON FIRE OR CAUSE DEATH DUE TO INHALATION. THERE SHOULD BE A RECALL OR SAFETY ADVISORY ISSUED FOR BOTH THE 2015 SUBURBAN AND 2015 TAHOE AS THIS IS A KNOWN ISSUE . CHEVROLET CORPORAT HAS BEEN NOTIFIED CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229429July 4, 2019
ELECTRICAL SYSTEM
AFTER PARKING THE VEHICLE AND TURNING OFF THE ENGINE WHEN THE KEY IS PULLED OUT OF THE IGNITION THE POWER DOORS WONT RELEASE AND POWER WINDOWS WONT WORK. WHEN STARTING THE VEHICLE AND TURNING BACK OFF THIS FIXES THE PROBLEM. THIS OCCURS ANYWHERE AND SPECIFIC TO PARKING THE VEHICLE. THE REMOTE START WORKS INTERMITTENTLY. SOMETIMES IT WILL WORK AND KEEP THE VEHICLE RUNNING AND OTHER TIMES IT WONT WORK AT ALL. THIS OCCURS ANYWHERE AND SPECIFIC TO THE VEHICLE PARKED. FOR NO REASON, THE CLOCK WILL RESET THE TIME AND DATE SO IT SHOWS 12:00 FOR THE TIME AND 01 01 2005 FOR THE DATE. THIS HAPPENS NO MATTER IF THE CAR HAS BEEN RUNNING THEN SHUT OFF AND THEN DRIVEN AGAIN OR IF THE CAR HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. THESE PROBLEMS HAVE ALL OCCURRED ON DIFFERENT DAYS BUT HAVE BEEN SPORADIC AND NOT OCCURRED AT THE SAME TIME. ALL THESE PROBLEMS HAVE BEEN OCCURRING SINCE APRIL OF 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229443July 4, 2019
STRUCTURE
MY NAME IS [XXX] I'M THE OWNER OF A 2011 CHEVY SUBURBAN AND ONE DAY I TOOK MY WIFE TO THE HOSPITAL FOR SURGERY AND WHEN I CAME OUT AFTER 4 HOURS MY SUBURBAN HAD 2 CRACKS ON THE DASHBOARD ONE NEXT TO THE PASSENGER AIRBAG AND ONE NEXT TO THE LEFT ON TOP OF THE GAUGES PANEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228616July 1, 2019
AIR BAGS
INVOLVED IN A SERIOUS FRONT END COLLISION AND AIRBAGS DID NOT DEPLOY. HIT BETWEEN FRONT WHEEL AND FRONT BUMPER. WAS LEAVING A STOP SIGN WHEN HIT. VEHICLE THAT HIT ME WAS GOING AT LEAST 40 MPH.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11228863July 1, 2019
AIR BAGS
TAKATA RECALL DATE OF RECALL: MAY 27, 2016 DATE OF COMPLAINT: JULY 1, 2019 THE RECALL IS STILL INCOMPLETE AND REMEDY IS UNAVAILABLE. WE LIVE IN A VERY HOT, HUMID ENVIRONMENT. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228368June 29, 2019
SERVICE BRAKES
VEHICLE BRAKE PEDAL BECOMES HARD TO PRESS AND WILL NOT STOP VEHICLE ADEQUATELY AT LOW SPEEDS (<15 MPH)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223017June 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
1) INTERMITTENTLY WHEN TURNING VEHICLE AT SLOW SPEEDS, THERE IS SUDDEN LOSS OF STEERING AND ELECTRIC POWER STEERING VIOLENTLY BOUNCING THE WHEEL BACK TO NEUTRAL POSITION WHEN ATTEMPTING TO STEER LEFT OR RIGHT. THERE IS ALSO SUDDEN LOSS OF ELECTRICITY, ENGINE TURNS OFF, REQUIRING TO SHIFT TO PARK AND RESTART ENGINE. THIS ISSUE USUALLY OCCURS AFTER RAIN OR AFTER CAR WASH (WATER ENTERING SHARK FIN ANTENNA) 2) INTERMITTENT COMPLETE POWER LOSS THROUGHOUT THE VEHICLE (OCCURS ESPECIALLY AFTER RAIN - WHEN SHARK FIN ANTENNA GETS FILLED WITH WATER) AND FEELS LIKE BATTERY IS SUDDENLY COMPLETELY DEAD. SOMETIMES IT CAN NOT BE JUMP STARTED IMMEDIATELY, AND AFTER MORE THAN AN HOUR, IT MAY BE JUMP STARTED. 3) WATER LEAKING INTO THE FRONT LEFT CORNER OF ROOF (DRIVER SIDE) AFTER RAIN - AGAIN DUE TO SHARK FIN ANTERNNA LEAK. THERE ARE MANY OWNERS OF CHEVY SUBURBAN/TAHOE, SILVERADO, GM TRUCK REPORTING EXACTLY SAME PROBLEMS ALL OVER INTERNET AND ON YOUTUBE. THIS PROBLEM STILL EXISTS AFTER THE RECENT 09/07/2018 RECALL 18V586000 FIX. THIS RECALL DID NOT HELP SOLVE THIS PROBLEM. IN MANY YOUTUBE VIDEOS PEOPLE REPORT HAVING FIXED THIS ISSUE BY REPLACING BATTERY POSITIVE AND GROUND CABLES, AS WELL AS BY REMOVING THE SOUND DAMPENING MATERIAL TRAPPED UNDER G218 GROUND ON THE DRIVER SIDE OF DASH (PEOPLE HAVE MENTIONED ABOUT INCREASED RESISTANCE ACROSS G218 GROUND). EXAMPLE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CWAMOPHNXG8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222669June 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC CHEVROLET (1101 W STATE HWY 114, GRAPEVINE, TX 76051, (817) 421-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222717June 26, 2019
SERVICE BRAKES
INCREASE BREAK PEDAL, HARD BRAKE PEDAL INCREASES STOPING DISTANCE LOW SPEED WHEN SOFTLY APPLYING THE BRAKE. THIS PROBLEM IS COME AND GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222496June 25, 2019
FUEL/PROPULSION SYSTEM
FROM 2017-PRESENT ENGINE LIGHT IS ON AND HAS CODE P0455. WHILE DRIVING DOWN THE ROAD VEHICLE DRIVES A BIT ROUGH AND ON AT LEAST 8 OCCASIONS IT HAS LOST POWER WHILE DRIVING DOWN THE ROAD. ALMOST FEELS LIKE ITS GOING TO SHUT OFF. THREE SMOKE TESTS WERE DONE, ONE AT A CHEVROLET DEALER IN 2017. SO FAR AUTO REPAIR SHOPS HAVE REPLACED 1)GAS CAP, 2) PURGE VALVE 4 TIMES, 3) FUEL SENSOR ABOVE FUEL TANK AND WE DIY REPLACED CARBON CANISTER AND VENT VALVE SOLENOID. STILL THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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