Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11205568May 3, 2019
ELECTRICAL SYSTEM
WHILE DRIVING THE DOOR LOCKS BEGAN OPENING AND CLOSING, THE EMERGENCY FLASHERS TURNED ON AND OFF REPEATEDLY, THE GPS NAVIGATION SYSTEM STOPPED WORKING AND THE BLUETOOTH OPERATIONS FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205161May 2, 2019
AIR BAGS
HAVE NOT BEEN NOTIFIED OF AN AVAILABLE REMEDY AS YET (MAY 03,2019)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205213May 2, 2019
SERVICE BRAKES
VACUUM PUMP FOR A BRAKE BOOSTER FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204917May 1, 2019
SERVICE BRAKES, STEERING
I WAS DRIVING ON THE EXPRESSWAY WHEN I HAD TO APPLY A STRONG FORCE TO THE BRAKES IN ORDER TO AVOID HITTING A VEHICLE. SIMULTANEOUSLY, THE SURBURBAN BRAKES BECAME VERY STIFF AND I LOST POWER STEERING AT THE SAME TIME. AFTER APPLYING AN EXTREME EXCESSIVE AMOUNT OF FORCE I WAS ABLE TO STOP THE VEHICLE AND AVOID AN ACCIDENT. I HAD TO FIND THE NEAREST EXIT AND WHILE DOING SO IT WAS EXTREMELY HARD TO MAKE A 15 DEGREE TURN AND ALSO EXTREMELY HARD TO COME TO A COMPLETE STOP. IT WAS VERY DANGEROUS AND I WAS SCARED FOR MY LIFE. I TOLD A MECHANIC ABOUT THIS AND HE SAID IT SOUND LIKE A BAD HYDRO BOOSTER. I LOOKED IT UP ONLINE AND SAW THAT THERE WAS A RECALL ON IT. WHEN I LOOKED IT UP IT SAID 0 OPEN. THIS IS DEFINITELY A SAFETY ISSUE. PLEASE HELP!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203963April 26, 2019
SERVICE BRAKES
WHILE TRAVELING STRAIGHT ON THE HIGHWAY LAST MARCH IN WARM, DRY CONDITIONS, THE BRAKES BECOME EXTREMELY DIFFICULT TO PUSH DOWN, RESULTING IN DRAMATICALLY REDUCED STOPPING ABILITY. I COULD NOT PUSH THE BRAKE PEDAL DOWN NO MATTER HOW HARD I TRIED. WE HAD TO MOVE OVER TO THE SHOULDER OF THE ROAD AND SLOW GRADUALLY TO AVOID HITTING VEHICLES IN FRONT OF US. $1,000 REPAIR REQUIRED FOR VACUUM SYSTEM. NOT COVERED BY WARRANTY. DEALER DENIED THIS WAS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203965April 26, 2019
ENGINE
WHILE DRIVING STRAIGHT ON THE HIGHWAY IN COOL, DRY CONDITIONS, THE CHECK ENGINE LIGHT BEGAN FLASHING. THE ENGINE BEGAN STUTTERING/BUCKING AND LOST POWER. DEALER ADVISED THAT IT WAS LIFTER FAILURE REQUIRING $5K REPAIR NOT UNDER WARRANTY. DESPITE THE REPAIR, THE ISSUE HAS RETURNED TWICE REQUIRING ADDITIONAL REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204004April 26, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT ANTHONY CHEVROLET CADILLAC (LOCATED AT 1229 COUNTRY CLUB RD, FAIRMONT, WV 26554, (304) 366-3500) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203317April 24, 2019
ENGINE
MY AC CONDENSER WENT OUT 2 DAYS AFTER HAVING MY CAR SERVICED AT THE CHEVY DEALERSHIP. CALLED CHEVY AND SAID NOTHING THEY COULD DO TO HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203427April 24, 2019
SERVICE BRAKES
BRAKES MUST BE PUSHED EXTREMELY HARD TO STOP THE VEHICLE. VACUUM PUMP FOR BRAKE SYSTEM IS FAULTY. GM WILL NOT COVER OR WARRANTY AS THE BUMPER TO BUMPER WARRANTY HAS EXPIRED. BRAKING ISSUE HAS NEARLY RESULTED IN COLLISIONS. CALLED MURDOCK CHEVROLET ON APRIL 24, 2019, BUT THEY STATED THEY WERE NOT AWARE OF ANY RECALLS OR SERVICE BULLETINS RELATED TO THE PUMP OR BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203085April 23, 2019
SERVICE BRAKES
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203191April 23, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202992April 22, 2019
FUEL/PROPULSION SYSTEM
I RECENTLY EXPERIENCED THE CONDITIONS DESCRIBED BY THE GM RECALL 14515 IN MY 2009 CHEVROLET SUBURBAN 1500. IN THE PAST 6 WEEKS, THE CAR HAS FAILED TO START. THE FIRST INCIDENT REQUIRED NEARLY 10 MINUTES OF STARTING THE CAR BEFORE IT WOULD START. ONCE STARTED THE CAR WAS FINE. IT WAS A COLD START - FIRST THING IN THE MORNING. ABOUT A MONTH LATER IT FAILED TO START GAIN, AFTER BEING PARKED FOR APPROXIMATELY 2 HOURS. AGAIN, AFTER ABOUT 10 MINUTES, THE TRUCK STARTED AND DROVE FINE AFTERWARDS. TODAY - ABOUT 2 WEEKS AFTER THE 2ND INCIDENT, THE TRUCK STALLED WHILE MY WIFE WAS AT A STOP LIGHT. IT TOOK 6-7 ATTEMPTS TO START BEFORE THE TRUCK AGAIN FIRED UP AND WAS ABLE TO BE DRIVEN. THIS CONDITION IS EXACTLY WHAT IS DESCRIBED IN GM RECALL 14515. HOWEVER, GM IS SAYING THAT MY VEHICLE (VIN: [XXX]) IS NOT COVERED IN THE RECALL. I THINK THAT AN ERROR AND DISAGREE WITH HOW NHTSA AND GM DETERMINED WHICH CARS ARE AFFECTED.... I AM APPALLED THAT GM IS ABLE TO GET AWAY WITH THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202803April 22, 2019
SERVICE BRAKES, ENGINE
AT LOW SPEED (BACKING INTO A PARKING SPOT ON THE STREET) THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE WOULD BARELY STOP. I THEN DID NOT GO INTO THAT SPACE TO AVOID HITTING THE CAR BEHIND ME. I PULLED INTO A PARKING LOT ACROSS THE STREET. WHEN BACKING IN, I COULD NOT STOP (MOVING WITH CAR AT IDLE ENGINE SPEED). THE HITCH HIT THE CONCRETE WALL-HAPPILY NO DAMAGE DONE. WITH RESEARCH, I FIND THIS IS A COMMON PROBLEM THAT GM HAS NOT ADDRESSED. I USUALLY OCCURS AT SLOW SPEEDS OR STOP AND GO SLOW SPEED TRAFFIC. THIS IS UNPREDICTABLE AND VERY UNSAFE. THE VEHICLE IS A 2015 WITH ONLY 35,000 MILES. THE VACUUM PUMP (THE FAILURE) IS BOLTED TO THE ENGINE AND ENGINE-DRIVEN AND LUBRICATED BY ENGINE OIL WHICH PUTS MY ENGINE AT RISK. YET NONE OF THIS IS COVERED BY THE POWER TRAIN WARRANTY. THIS IS NOT A SLOW, BUT A SUDDEN FAILURE ITEM. VERY UNSAFE IF IT HAPPENS IN SCHOOL PARKING LOT PICKING UP MY CHILDREN, CHURCH, CLOSE SPACES (NEIGHBORHOODS, PARKING AREAS).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11202752April 21, 2019
SERVICE BRAKES
WHILE IN LINE AT TOLL BOOTH AT LOW SPEED THE BRAKES WERE HARD TO PUSH AND SLOWER TO RESPOND ALMOST CAUSING ACCIDENT. DEALER FOUND VACUMN PUMP FAILED AND OIL BACKED UP INTO VACUMN BOOSTER AND MASTER CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202758April 21, 2019
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD CRACKED IN TWO PLACES AT AROUND 50,000 MILES. THERE IS A CRACK BETWEEN THE PASSENGER SIDE AIRBAG COVER AND THE FRONT EDGE OF THE DASHBOARD AND ONE OVER THE INSTRUMENT PANEL TO THE FRONT EDGE OF THE DASHBOARD. I WAS TOLD INITIALLY THAT THIS IS SIMPLY A COSMETIC ISSUE, BUT SUBSEQUENT REPORTS SUGGEST THAT THESE CRACKS MAY CAUSE THE DASHBOARD TO SPLINTER WITH AIRBAG DEPLOYMENT, CAUSING PREVENTABLE HARM TO PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202657April 20, 2019
SERVICE BRAKES
VEHICLE IS 2015 CHEVROLET SUBURBAN PURCHASED NEW IN DECEMBER 2015. BUILD DATE WAS JULY 2015. CURRENT MILEAGE ~51,000. VEHICLE CONDITION = PAMPERED. THERE ARE NO WARNING LAMPS ILLUMINATED NOW OR AT TIME OF INCIDENT. AT LOW SPEEDS (~10 MPH), BRAKE PEDAL CAN BECOME EXCESSIVELY FIRM, AND EVEN WITH EXTREME PRESSURE APPLIED, BRAKES FAIL TO STOP THE VEHICLE EFFECTIVELY. I AM 6'3" AND 220LBS, AND YESTERDAY, IT TOOK ALL MY EFFORT TO KEEP VEHICLE FROM ROLLING INTO VEHICLE IN FRONT OF ME WHILE IDLING THRU DRIVE THRU. I'M RARELY SCARED DRIVING A VEHICLE, BUT THIS WAS SCARY. IF A PEDESTRIAN WOULD HAVE WALKED IN FRONT ON THE VEHICLE, I WOULD NOT HAVE BEEN ABLE TO STOP. PUSHING WITH MY MAXIMUM EFFORT, SUBURBAN TOOK SEVERAL FEET TO STOP FROM AN IDLE CRAWL SPEED. WHEN THIS OCCURS, PEDAL FEELS "HARD" AND HAS ALMOST NO STROKE. HARD PEDAL / COMPROMISED BRAKES LASTED ~4 MINUTES BEFORE CONDITION "CORRECTED" ITSELF. THIS OCCURRED 4/19/2019. I'VE DRIVEN VEHICLES WITHOUT POWER BRAKES (BY DESIGN). EFFORT REQUIRED TO STOP SUBURBAN WITH THIS CONDITION IS MULTIPLE TIMES HIGHER THAN THOSE VEHICLES. IS GM DOING ANYTHING ABOUT THIS BRAKE SYSTEM FAILURE? AT PARKING LOT SPEEDS WHERE THIS OCCURS, SOMEONE COULD BE KILLED DUE TO THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197350April 19, 2019
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT COMES ON DUE TO INTERMITTENT HIGH-PRESSURE FUEL PUMP LEAK. WHILE GM HAS RECALLED SOME VEHICLES FOR THIS PROBLEM UNDER RECALL SB-10057680-1621, BULLETIN, 14858. GM IS NOT COVERING THE REPAIR, EVEN THOUGH THE ISSUES MATCH THE RECALL FOR SIMILAR MODEL YEAR VEHICLES. THE LIGHT CAME ON WHILE THE VEHICLE WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197264April 18, 2019
AIR BAGS, UNKNOWN OR OTHER
VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196991April 17, 2019
UNKNOWN OR OTHER
AC COMPRESSOR HAS A LEAK. TOOK IT TO GET IT CHECKED AND FOUND OUT MORE CHEVY OWNERS HAD THE SAME PROBLEM WITH A LEAK IN THE SAME EXACT SPOT. THERE IS ALSO A BACKORDER OF NEW AIR COMPRESSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196711April 16, 2019
SERVICE BRAKES
PASSENGER FRONT BRAKE IS LOCKING UP WHILE VEHICLE IS IN MOTION. HAS CAUSED NUMEROUS BRAKE PAD REPLACEMENTS AND CALIPER AND ROTOR REPLACEMENT. HAS CAUSE SMALL FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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