Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10482299October 26, 2012
VISIBILITY/WIPER, ENGINE, ELECTRICAL SYSTEM
SINCE I HAVE HAD MY IMPALA I HAVE HAD SEVERAL PROBLEMS WITH THE CA. THE FIRST PROBLEM THAT I NOTICED WAS THAT MY WINDSHIELD WIPER FLUID STOP COMING OUT AFTER ON HAVING THE CAR A FEW MONTHS, I LATER FOUND OUT THAT THE MOTOR HAD GONE OUT. ANOTHER PROBLEM THAT IM HAVING IS THAT THE CHECK TIRE SERVICE LIGHT CONTINUES TO COME ON EVEN AFTER, TIRES HAVE BEEN FILLED AND REPLACED, I HAVE ALSO NOTICED THAT ON OCCASIONS MANY OF THE OTHER SERVICE LIGHTS COME ON LIKE CHECK AIRBAGS, AND BRAKES EVEN AFTER CAR HAS BEEN SERVICED. MY BIGGEST ISSUE IS THAT MY TRANSMISSION FLUID HAS BEGUN TO LEAK OUT MY CAR AND NO ONE NOT EVEN THE DEALERSHIP CAN FIGURE OUT WHERE OR WHY ITS LEAKING. THIS CAUSES THE CAR TO HESITATE AND JERK UPON ACCELERATION. READING A LOT OF THE FORUMS OUT I'M NOT THE ONLY PERSON HAVING THESE PROBLEMS AND I THINK THAT AN INVESTIGATION SHOULD BE DONE ON THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482071October 24, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT OVER THE COURSE OF TWO YEARS HE HAD TO REALIGN THE REAR OF THE VEHICLE THREE TIMES. THE DEALER TOLD HIM THAT IT WAS NORMAL FOR THE PARTICULAR MODEL VEHICLE. THE FAILURE WAS SO SEVERE THAT THE TIRES CONSTANTLY BECAME WORN PREMATURELY. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 50,000. ....UPDATED 12/20/12 *BF THE CONSUMER STATED ONE SET OF TIRES THAT WERE REPLACED BECAUSE OF FAULTY ALIGNMENT WERE NEW AND HAD ONLY 7,00 MILES ON THEM. UPDATED 12/28/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482086October 24, 2012
ENGINE
I HAVE NOTICED WHEN TAKING OFF FROM A STAND STILL THE RPM ARE HIGH AND THE ENGINE IS VERY LOUD AND NOISY. IT SEEMS AS I AM DRIVING WITH A V-8 OR EVEN A DIESEL ENGINE. I AM SURE GM HAS BEEN NOTIFIED OF THIS AS WELL AS SOME OF THE OTHER COMPLAINTS I HAVE REVIEWED HAS STATED THE SAME THING. SOMETHING NEEDS TO BE DONE ABOUT THE IDLING OF THE RPMS WHEN YOUR JUST TAKING OFF AT A NORMAL SPEED AND THE REDUCTION OF THE ENGINE NOISE AS WELL. MY 2002 IMPALA WITH 136K MILES ON IT SOUNDED BETTER THAN THIS AND IT NEEDED SOME WORK DONE TO IT. I THOUGHT I WOULD AT LEAST GET THE BEST QUALITY FROM UPGRADING TO SOMETHING MORE UP TO DATE BUT WAS VERY DISAPPOINTED. IF YOUR GOING TO PAY GOOD MONEY FOR A VEHICLE YOU SHOULD HAVE A DECENT CAR THAT DOESN'T SOUND LIKE A PIECE OF CRAP. CAN GM GET IT TO WHERE IT IS RUNNING AS GOOD AS IT LOOKS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482117October 24, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SUNROOF COULD NOT BE OPENED. IMMEDIATELY AFTER TRYING TO OPEN THE SUNROOF THE DRIVER SAW SMOKE COMING FROM UNDER THE HEADLINER OF THE VEHICLE. THE CONTACT THEN TRIED TO OPEN ALL THE WINDOWS HOWEVER THEY WERE ALSO INOPERABLE. THE CONTACT STOPPED THE VEHICLE AND SHUT OFF THE ENGINE. THE SMOKE CEASED ONCE THE VEHICLE WAS SHUT OFF. THE CONTACT CALLED THE DEALER IN REGARD TO THE FAILURE AND A REPRESENTATIVE ADVISED THAT IF HE DID NOT SEE ANY FLAMES, THEN THEY WERE NOT ABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS LATER CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 68,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482134October 24, 2012
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I AM THE ORIGINAL OWNER OF A 68K MILES 2005 CHEVY IMPALA. THE CAR WAS PARKED AT MY PLACE OF EMPLOYMENT FOR THE 8 HRS. MY WORK HOURS ENDED AND I STARTED THE CAR TO PROCEED HOME. I PRESSED THE SUNROOF SWITCH TO MAKE IT AUTOMATICALLY OPEN. IT DID NOT OPEN. SMOKE STARTED TO FILL THE PASSENGER COMPARTMENT AND I NOTICED A FLICKER COMING FROM THE HEADLINER. IT WAS A FLAME. I TAPPED THE HEADLINER TO MAKE IT GO OUT AND EXITED THE CAR AND REMOVED MY KEYS FROM THE IGNITION UPON EXITING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10481378October 22, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN ON THE VEHICLE, THE IGNITION FAILED TO RECOGNIZE THE KEY. THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY 10 MINUTES BEFORE THE IGNITION WOULD RECOGNIZE THE KEY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 183,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481470October 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE REDUCE POWER WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT WHENEVER THE MESSAGE ILLUMINATED, SHE WOULD HAVE TO RESPOND RAPIDLY AND MERGE OFF THE ROADWAY BEFORE THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 134,930.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481321October 21, 2012
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILURE AND GET A REPLACEMENT JACK FROM THE CHEVORLET COMPANY. DO NOT WANT TO GO TO A DEALER OR SERVICE CENTER. THE ACT OF THIS FAILING IS A SAFETY CONCERN TO MANY IMPALA OWNERS AND I WOULD LIKE THE JACK MAIL TO ME OR REPLACED AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481224October 20, 2012
ENGINE
WHILE TRAVELING ON THE EXPRESSWAY A CHECK TRACTION SYSTEM WARNING APPEARED ALONG WITH REDUCED ENGINE POWER. AFTER APPROX. 10 MILES THE ENGINE SHUT DOWN AND I WAS FORCED TO PULL OFF TO THE SIDE OF THE ROAD. I SHUT THE ENGINE OFF AND ATTEMPTED TO RESTART AND THE STARTER WOULD NOT ENGAGE. AFTER WAITING APPROX. 3 MINUTES I WAS ABLE TO START THE CAR AND WARNING SYSTEM WAS GONE HOWEVER THE CHECK ENGINE LIGHT REMAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481064October 19, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY TURN SIGNALS WENT OUT. WILL NOT WORK AND IDK WHAT'S GOING ON BUT I HAVE READ MANY SAME COMPLAINTS THE NET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481136October 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE RPMS SUDDENLY INCREASED AS THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE TRANSMISSION HESITATED TO ENGAGE IN GEAR BUT ONCE IT DID, IT WOULD SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TCC VALVE WAS LEAKING, CAUSING TRANSMISSION FLUID TO LEAK OUT OF THE TORQUE CONVERTER. AS A RESULT, THE TRANSMISSION HAD TO BE REBUILT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481209October 19, 2012
POWER TRAIN
EXITING THE DARTMOUTH STREET PARKING GARAGE (UNDERGROUND) ON DARTMOUTH ST. BOSTON, MA. EXIT RAMP IS A MODERATE INCLINE. AS I APPROACHED THE GARAGE ATTENDANT BOOTH TO PAY PARKING FEE, I LET OFF THE ACCELERATOR LETTING THE CAR COAST TO A STOP WHILE I RETRIEVED THE PARKING TIME/DATE RECEIPT. WHEN I LOCATED THE RECEIPT (ABOUT 5 SECONDS) FROM THE CENTER CONSOLE I LOOKED UP TO FIND THE CAR WAS ROLLING BACKWARDS DOWN THE RAMP TOWARD A CONCRETE WALL (BY THIS TIME) APPROXIMATELY 15 MPH. NOTE: I AM A 50 YEAR OLD, (MALE) RETIRED POLICE OFFICE AND WAS TRAINED IN RADAR SPEED ENFORCEMENT INCLUDING CERTIFIED IN SPEED ESTIMATION AND I AM ALSO "EVOC" (EMERGENCY VEHICLE OPERATOR COURSE) TRAINED. I WAS ABLE TO STOP THE CAR BEFORE HITTING THE WALL, ANOTHER VEHICLE, OR ANY PEDESTRIANS. I FEEL A TRAGEDY COULD HAVE OCCURRED HAD SOMEONE BEEN WALKING IN THE GARAGE. THE CAR SEEMS TO HAVE NO ABILITY TO "HILL HOLD" WHEN IN "DRIVE" AT IDLE. I WAS SHOCKED AT HOW FAST THE AUTO ACCELERATED BACKWARD. I HAVE PERSONALLY DRIVEN APPROXIMATELY 750,000+ MILES WITHOUT AN AT FAULT COLLISION. THE CAR SEEMS TO DO THIS WHENEVER ON AN INCLINE AND ON A FEW OTHER OCCASIONS HAD OCCURRED IN PARKING LOTS ROLLING (FORWARD AS WELL AS BACKWARD) AS SOON AS SHIFTED OUT OF "PARK" IN THE FRACTION OF A SECOND TIME THAT IT TAKES TO MOVE MY DRIVING FOOT (RIGHT) FROM BRAKE (DUE TO PARK INTERLOCK) TO ACCELERATOR. NOTE: THIS AUTO IS A 2007 CHEVROLET IMPALA SS WITH 5.3L V8 ENGINE AND FOUR SPEED AUTOMATIC TRANSMISSION. MY PRIMARY CONCERN IS THAT IMPALAS ARE GENERALLY DRIVEN BY ELDERLY DRIVERS WITH SLOWER REFLEXES THAN MYSELF. I HAVE FURTHER FOUND NUMEROUS ONLINE FORUM DISCUSSIONS OF THIS ISSUE BY OWNERS OF ALL ENGINE EQUIPPED CHEVROLET IMPALAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481011October 18, 2012
ENGINE, WHEELS, ELECTRICAL SYSTEM
I PURCHASED MY BROTHER-IN-LAW'S CAR IN MARCH. IN AUGUST, WHILE I WAS PARKED OUTSIDE A FRIEND'S HOME, THE CAR CAUGHT FIRE. NO ONE WAS IN THE CAR AND THE KEYS WERE WITH ME. AFTER ONLINE INVESTIGATION, WE FOUND THAT THE CAR HAD A RECALL ON IT IN 2009. MY BROTHER-IN-LAW WAS NEVER NOTIFIED SO NEITHER WERE WE. OUR FIRST STEP WAS TO CONTACT GM WHO SAID THERE WAS NOTHING THEY PLANNED ON DOING ABOUT THIS. WE CONTACTED THE BBB WHO ALSO CONTACTED GM. GM THEN CALLED US AND AGAIN SAID THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS PLENTY THEY CAN DO. WHAT ABOUT IF MY DAUGHTER AND I HAD BEEN IN THE CAR? HOW ABOUT IF I HAD NEEDED TIME OFF FROM WORK? I HAD TO PURCHASE ANOTHER VEHICLE I WAS NOT PREPARED TO PURCHASE. WE HAVE THE RECALL INFORMATION, PICTURES FROM THE FIRE, AND A LETTER FROM GM IF YOU ARE INTERESTED. I FEEL THERE MUST BE SOME SORT OF COMPENSATION FOR THIS. THE RECALL WAS BECAUSE OF THEIR MESS UP IN THE FACTORY AND THEY FAILED TO NOTIFY MY BROTHER-IN-LAW. IF GM HAD DONE WHAT THEY WERE SUPPOSED TO DO, THE FIRE WOULD NEVER HAVE HAPPENED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10480836October 17, 2012
ELECTRICAL SYSTEM
THE PASSLOCK SYSTEM HAS BEEN FAILING ME SINCE 2005. THE CAR STARTS WHEN IT FEELS LIKE IT. I HAVE BEEN STRANDED FOR 6 MONTHS, LATE TO WORK, AND MENTALLY STRESSED THANKS TO THIS PROBLEM. EVERYDAY FOR THE LAST 7 YEARS I HAVE EXPERIENCED THIS PROBLEM. IN 2005 I HAD THE BCM REPLACED, AND GM BLAMED THE PROBLEM ON THE VIPER ALARM SYSTEM. AS OF LAST WEEK GENERAL MOTORS CUT A NEW KEY, BECAUSE THE OLD KEY WAS STATED AS THE PROBLEM. NOW THAT THE PROBLEM STILL EXIST GM INFORMS ME THAT I NEED TO REPLACE THE IGNITION. THIS HAS TO BE A FORM OF RAPE. I AM A VETERAN, UNIVERSITY STUDENT, AND A PART-TIME WORKER, SO MY VEHICLE IS VERY MUCH NEEDED. MY FAMILY AND FRIENDS HAVE TO CONTINUOUSLY WATCH ME STRUGGLE DUE TO THIS VEHICLE ISSUE. I GUESS THIS IS THE THANKS YOU GET FOR BEING A HARD WORKING AMERICAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480855October 17, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE LEFT REAR DOOR ACTUATOR FAILED AND THE REMOTE OPENER AND THE DRIVER'S AND PASSENGER'S ELECTRIC LOCKS WOULD NOT OPEN OR LOCK THE LEFT REAR DOOR FROM THE INSIDE. I WAS ADVISED BY LOCAL GM DEALER THAT THIS PROBLEM DOES NOT CONSTITUTE A SAFETY RECALL, EVEN THOUGH IT INVOLVED PASSENGERS WHO WOULD BE RIDING IN THE BACK SEAT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480863October 17, 2012
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH ALL THE WARNING LIGHTS ILLUMINATED AND INDICATED THAT THE ENGINE WAS LOOSING POWER. THE CONTACT PULLED OVER AND WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO DIAGNOSE THAT THE APP SENSOR AND MODULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR BOTH COMPONENTS. APPROXIMATELY 1 MONTH LATER THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND THE VEHICLE STARTED TO SLOW DOWN WHILE HE WAS PRESSING ON THE ACCELERATOR PEDAL. AFTER PULLING OVER THE VEHICLE WAS UNABLE TO ACCELERATE BUT THE RPM'S WERE RISING. THE VEHICLE WAS TOWED TO THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480901October 17, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, IT WAS DISCOVERED THAT BOTH THE REAR PASSENGER AND DRIVER SIDE TIRES WERE WEARING UNEVENLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480896October 17, 2012
VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK ON MY 2009 IMPALA, I WAS ALREADY CONCERNED BECAUSE THE CAR HAD THE REDUCED POWER ENGINE AND TRACTION CONTROL ENABLED DISPLAY. WHEN ALL OF A SUDDEN I GET A MESSAGE SAYING DISABLE THROTTLE BODY AND THE STAR FELT LIKE IT WAS GOING TO STOP. THE GOOD THING I WAS ON THE SLOW LANE SO I WAS ABLE TO PULL OVER . I DON'T UNDERSTAND WHY MY CAR IS DOING THIS AND WHY GM IS NOT ISSUING A RECALL TO FIX THIS PROBLEM. THEY PROBABLY NEED SOMEONE TO DIE SO THAT THEY CAN TAKE THIS SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480770October 16, 2012
ELECTRICAL SYSTEM
THE CAR WILL NOT START AND I HAVE TO SIT AND WAIT 5 MINUTES OR SO UNTIL IT WILL START. I HAVE BEEN READING ONLINE THAT THIS IS A BIG PROBLEM AND CHEVROLET HAS NOT DONE A RECALL TO FIX IT, IT IS VERY SAD. I WOULD LIKE TO HAVE THIS ELECTRICAL PROBLEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480166October 15, 2012
VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING 60-70 MILES PER HOUR ON THE INTERSTATE AND THE ENGINE BEGAN TO LOSE POWER. AFTER A COUPLE OF MINUTES THE ENGINE GOT A SUDDEN BOOST OF POWER. I WAS TOLD IT IS THE SENSOR ON THE GAS PEDAL THAT IS EFFECTING THE ENGINE POWER AND IT IS NOT COVERED BY POWER 100,000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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