Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10653048November 6, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING UP AN INCLINE AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL AND THE HEADLIGHTS FLICKERED INTERMITTENTLY. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652657November 5, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
I BOUGHT 2004 IMPALA AND HAVE IGNITION PROBLEM WITH WITNESSES WITH A DENT IN FRONT BUMPER, AFTER TEN YEARS OR OVER 100K MILES THE GASKET GOES ON GM/GMC PRODUCTS, BOTH INNER TIE RODS ROTTEN OUT. I HAVE TALK TO GM EXECUTIVE OFFICE THAT FIX THE IMPALA PROBLEM IN 2011 BUT UNWILLING TO DEAL WITH IT NOW. I THINK I NEED OUT SIDE COUNSEL AND ENGINEERING FIRM TO TEST AND TESTIFY ON MY BEHAVE AND3,700 OTHER OWNERS WITH THE SAME PROBLEM. I WANT NEW VEHICLES AND SETTING UP A DATE WITH CONGRESSIONAL OVERSIGHT COMMITTEE, AND NHTSA REVIEW MY CASE. I HAVE MET WITH CONGRESSIONAL PANEL INVESTIGATING GM THAT WANT TO HELP ME RESOLVE THIS PROBLEM. I BEEN A GM PERSON BUT SERIOUSLY LOOKING IN THE FOREIGN MARKET IF I HAVE NO SERIOUS RESOLUTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652663November 5, 2014
STEERING, ENGINE
I WAS TURNING IN MY DRIVEWAY OFF OF THE MAIN ROAD AND THE CAR SEEMED TO CUT OFF. THE FIRST THING THAT I NOTICED WAS THAT I HAD TO STRUGGLE TO TURN THE WHEEL AS I WAS TRYING TO AVOID A CEMENT POST ON THE SIDE OF MY DRIVEWAY. I GOT IT IN THE DRIVEWAY WHILE BASICALLY COASTING, AND I NOTICED SOME LIGHTS ON IN THE DASH. I PUT THE VEHICLE IN PARK AND PROCEEDED TO START IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652695November 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
DRIVING ON HIGHWAY WHEN CHECK ENGINE LIGHT CAME ON FOLLOWED BY ALTERNATING "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" MESSAGES. ADDITIONALLY, WHILE DRIVING THE TRANSMISSION BEGAN TO SHIFT HARD FROM FIRST TO SECOND. BY THE TIME I GOT HOME AND PARKED IN THE GARAGE (APPROXIMATELY 3 MILES FROM START OF INCIDENT), THE VEHICLE WAS MAKING A LOUD CLANGING NOISE. VEHICLE DELIVERED TO KOOL CHEVROLET IN GRAND RAPIDS MICHIGAN ON 11/4/14. THEY HAVE HAD THE VEHICLE SINCE. THE ONLY THING THEY HAVE FOUND IS THAT THE COMPUTER INDICATES THE CODES WENT OFF WHILE THE CAR WAS PARKED. OTHERWISE, THEY CANNOT DUPLICATE PROBLEM. I AM WORRIED ABOUT DRIVING THE VEHICLE AND THIS INCIDENT HAPPENING AGAIN. I DO A LOT OF HIGHWAY DRIVING AND THE SUDDEN REDUCTION IN SPEED IS A HAZARD AND COULD LEAD TO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652704November 5, 2014
AIR BAGS, STEERING, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE EXHIBITED A LOSS OF ENGINE POWER. THE CONTACT CRASHED INTO THE GUARD RAIL AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT'S DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651242November 5, 2014
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *TGW THE CONSUMER HAD THE IGNITION LOCK CYLINDER REPLACED IN MARCH 2007. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652828November 5, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2010 CHEVROLET IMPALA. I STARTED MY CAR AND IT WAS SPUTTERING AND KNOCKING WHICH IT HAS NEVER DONE BEFORE. THE MESSAGE ON MY COMPUTER DISPLAY READ " REDUCED ENGINE POWER " AND " SERVICE TRACTION CONTROL" I TURNED IT OFF AND LET IT SIT FOR A MOMENT AND THEN UPON RESTARTING EVERYTHING WAS BACK TO NORMAL. I HAVE NOTICE THAT SAME MESSAGE PRIOR TO TODAY BUT ONLY BRIEFLY BUT UNTIL TODAY HAD NOT EXPERIENCED THE SPUTTERING AND KNOCKING. THROUGH RESEARCH I SEE THAT THIS IS A COMMON PROBLEM AND A DANGEROUS ONE TO HAVE WHILE DRIVING. IT SOUNDS LIKE A MUCH NEEDED RECALL IS IN ORDER BEFORE SOMEONE ENDS UP SERIOUSLY INJURED OR POSSIBLY DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652837November 5, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL- THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY AND THE REDUCED ENGINE SPEED ERROR MESSAGE FLASHED SEVERAL TIMES. THE CONTACT INDICATED THAT THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES. THE CONTACT WAS NOT ABLE TO TRAVEL OVER APPROXIMATELY 25 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT ACCELERATION PEDAL MAY NEED TO BE REPLACED BUT THE CONTACT WAS NOT GIVEN A SPECIFIC DIAGNOSIS. THE CONTACT WAS ALSO WAITING FOR PARTS TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED PERTAINING TO THE FAILURE WHICH WAS GETTING PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652913November 5, 2014
AIR BAGS, STRUCTURE
DASHBOARD KNOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652333November 4, 2014
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO INSPECT THE VEHICLE, BURNING FUMES EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 34,239.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10652358November 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652030November 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652085November 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND IT WAS DIFFICULT TO TURN THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652007November 3, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT DURING COLD WEATHER, THE VEHICLE FAILED TO START INTERMITTENTLY AND THE ALARM SECURITY WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651932November 2, 2014
STEERING
HAD THE CAR FOR ABOUT A MONTH WHEN IT FIRST DID THIS GOING DOWN MY DRIVEWAY AT 5-10 MPH AND HIT A MUD PUDDLE. I TRIED TO TURN OUT ONTO THE RD AND ALMOST WENT IN DITCH BECAUSE THE CAR WOULDN'T STEER. IT HAS HAPPENED MULTIPLE TIMES AND A COUPLE OF TIMES THE CAR ACTUALLY SHUT OFF. SOMETIMES THE CHARGING SYSTEM LIGHT COMES ON. THIS IS SO VERY DANGEROUS. GLAD TO SEE IN NOT THE ONLY ONE WITH THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651933November 2, 2014
SERVICE BRAKES
MY SERVICE TRACTION CONTROL SYSTEM LIGHT KEEPS COMING ACROSS THE DASH BOARD. IT SEEMS TO RESET ITSELF, BUT THERE HAS BEEN A TIME WHEN TURNING....MY DASHBOARD LIGHTS CAME ON AND DIDN'T RESET FOR ABOUT A WEEK. IF THIS ISN'T A PROBLEM, THEN WHAT IS IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651764November 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE WAS BEING DRIVEN AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY THE VEHICLE LOST POWER STEERING AND THE WHOLE INSTRUMENT PANEL APPEARED TO SHUT DOWN. THE ENGINE WAS STILL RUNNING HOWEVER I WAS UNABLE TO ACCELERATE. AFTER GETTING THE VEHICLE TO A STOP I TURNED THE CAR OFF AND THEN TRIED RESTARTING IT. IT WOULD START BUT THEN IMMEDIATELY THE ENGINE WOULD DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651777November 1, 2014
ELECTRICAL SYSTEM
YESTERDAY, OCTOBER 31, MY HUSBAND TOOK OUR 2004 CHEVY IMPALA IN TO GET THE KEYS REPAIRED DUE TO THE IGNITION SWITCH RECALL. THE DEALER, [XXX] OF WOOD RIVER, REFUSED TO REPAIR THE SIX KEYS PURCHASED FROM CHEVROLET WITH THE CAR [WE ORDERED 4 ADDITIONAL KEYS FROM CHEVROLET WITH THE CAR]. IT WAS A FLAT REFUSAL TO REPAIR MORE THAN TWO KEYS, NOT A "THERE IS A FEE FOR ADDITIONAL KEYS" THE DEALER SAID THEY WERE INSTRUCTED TO DO THIS BY CHEVROLET. AS THESE KEYS WERE PURCHASED FROM CHEVY [AS OPPOSED TO BEING COPIES MADE ELSEWHERE] THEY SHOULD BE COVERED. THE RECALLS, NHTSA RECALL #14V400, GM RECALL #N140350 NOTICE SPECIFIES "ALL IGNITION KEYS" I HAVE WRITTEN CHEVY TO COMPLAIN AND ALSO NOTIFIED SENATORS [XXX] OF CHEVY'S ACTIONS. I THOUGH YOU SHOULD BE NOTIFIED THAT CHEVY IS NOT ACTUALLY FIXING THE PROBLEM AS ORDERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651789November 1, 2014
STEERING, AIR BAGS
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND AND THE STEERING WHEEL BECAME SEIZED CAUSING THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. NE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651812November 1, 2014
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT WAS NOT ABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. THE CONTACT CALLED THE AUTHORIZED DEALER SEVERAL TIMES AND THE DEALER DID NOT INDICATE IF THE CONTACT WAS PLACED ON A WAITING LIST NOR DID THEY SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME NOR A SPECIFIC DATE TO SCHEDULE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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