Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10651132October 29, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
SO IM DRVING DOWN THE EXPRESSWAY I57 AT ABOUT 85MPH AND THE CAR BEEPS 3 TIMES DISPLAYING SERVICE STABILATRACK/ SERVICE TRACTION AND CHECK ENGINE SECONDS LATER THE CAR COMPLETELY CUT OFF. WHILE IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650620October 28, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650644October 28, 2014
SERVICE BRAKES, STEERING, AIR BAGS
TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10650687October 28, 2014
ELECTRICAL SYSTEM
SECURITY LIGHT WILL STAY ON FOR A PERIOD OF TIME. WITHIN A FEW DAYS CAR WILL NOT START. WHEN TURNING THE KEY IT WILL NOT TURN OVER, BUT THE SECURITY LIGHT IS BLINKING. IN 10 MINUTES, ONCE THE LIGHT STOPS BLINKING, THE CAR WILL START. THIS POSES A POTENTIAL SAFETY HAZARD FOR THE OCCUPANTS OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650685October 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TPMS SENSOR ILLUMINATED INTERMITTENTLY. ALSO, EACH TIME THE VENT CONTROLS WERE TURNED ON, A LOUD NOISE WAS HEARD AND THE RADIO SHORTED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN RESET THE CODE, BUT THE FAILURE RECURRED WITH THE SENSOR RANDOMLY ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649132October 28, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE, ELECTRICAL SYSTEM, AIR BAGS
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350.* LD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL, SHE EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE, SUCH AS: THE GAS NEEDLE STOPPED WORKING, A LOUD THUMPING NOISE WAS HEARD, EVERY TIME SHE ATTEMPTED TO START THE VEHICLE. ALSO, THE ENGINE LIGHT ILLUMINATED, AND IT WOULDN'T GO OFF. THE REPAIR SHOP WAS UNABLE TO DETERMINE THE PROBLEM. THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10649143October 28, 2014
ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A RECALL AND PROBLEMS WITH THE VEHICLE STARTING. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650761October 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE VEHICLE UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 12/09/14*LJ UPDATED 05/11/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10650801October 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650815October 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650851October 28, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650884October 28, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF, THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE KEY HAD TO BE TAMPERED WITH IN ORDER TO EJECT PROPERLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN TAKEN TO A MECHANIC FOR A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650892October 28, 2014
ELECTRICAL SYSTEM, POWER TRAIN
WE'VE HAD NUMEROUS ISSUES OVER THE LAST FEW YEARS INCLUDING INTERMITTENT ELECTRICAL ISSUES, ENGINE CUTTING OUT, ENGINE LURCHING, AND DIFFICULTY STARTING. TWO PARTICULARLY DANGEROUS TIMES WERE ESPECIALLY SCARY -- ONE TIME THE ENGINE CUT OUT, WITHOUT WARNING, WHILE MY SON WAS DRIVING IN TRAFFIC, ON A FOUR LANE ROAD, WITH CHILDREN IN THE CAR. THE OTHER TIME WAS WHEN I WAS DRIVING DOWN A HILL IN A SNOW STORM AT NIGHT. THE ROADS WERE SLIPPERY AND I LOST ALL POWER INCLUDING THE LIGHTS AND POWER STEERING. WE'VE SPENT AT LEAST $2000 FOR DIAGNOSTICS/REPAIRS FOR FUEL SYSTEM CHECKS, ELECTRICAL CHECKS, NEW IGNITION, NEW IGNITION WIRES, NEW A/C COMPRESSOR (A/C WOULDN'T COOL), AND ONE FUEL INJECTOR REPLACED. FOR SEVERAL MONTHS IT DIDN'T CUT OUT BUT THE ENGINE WOULD STILL LURCH ONCE IN AWHILE. FOUR DAYS AGO MY HUSBAND TOOK IT IN FOR THE KEY RECALL AND THE DEALER SAID THAT THE FUEL INJECTORS NEEDED CLEANING SO WE HAD IT DONE. THE CAR RAN FANTASTIC... UNTIL TODAY WHEN OUT OF THE BLUE, WHILE DRIVING DOWN THE ROAD AT 30MPH, THE ENGINE CUT OUT AFTER GOING OVER A BUMP IN THE ROAD. WE CALLED THE DEALER AND THEY SAID TO KEEP A JOURNAL OF WHEN THE ISSUE HAPPENS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650218October 27, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO OPEN. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS USED IN ORDER TO EXIT THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650224October 27, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE THROTTLE SENSOR SHUT DOWN WARNING MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648090October 27, 2014
TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRAC UNIT REPAIR AND REIMBURSEMENT. * LD THE CONSUMER STATED WHEN THE TRACTION LIGHT ILLUMINATED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THEY DISCOVERED THE LOWER INTAKE GASKET WAS LEAKING, AND REPLACED IT. THE CONSUMER DROVE FIVE MILES, AFTER LEAVING THE DEALER, AND THE TRACTION LIGHT ILLUMINATED AGAIN, AND THE VEHICLE STALLED. ALSO, THE IGNITION SWITCH AND CATALYTIC CONVERTER WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650232October 27, 2014
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650307October 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE FROM AN EMPTY FUEL TANK, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650360October 27, 2014
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
FOLLOW-UP ON COMPLAINT# 10650094. I HAVE RESEARCHED THIS PROBLEM,AND TRIED TO GET ASSISTANCE FROM GM WITH NO RESULTS OTHER THAT THE RUN-AROUND. I HAVE EXPLAINED THAT THE RECALL OF THIS VEHICLE AND REPAIR THAT IS SUGGESTED IS NOT THE ISSUE. THE IGNITION IS A 2 PART SWITCH AND THE MECHANICAL PART OF THE SWITCH IS ONLY PART OF THE PROBLEM. THE ISSUE IN MY CASE IS THAT THE ELECTRICAL PART OF THE SWITCH IS WHAT CONTROLS THE POWER, BRAKES, AIRBAG, AND ALL OTHER FUNCTIONS. YOU NEED TO LOOK AT THE ENTIRE SWITCH ASSEMBLY. THE ELECTRICAL PART IS WHAT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650419October 27, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE KEY WAS IN THE START POSITION IT COULD BE REMOVED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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