Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10653882November 10, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ANTI THEFT WARNING INDICATOR ILLUMINATED. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653876November 10, 2014
ELECTRICAL SYSTEM
I HAVE BEEN HAVING A PROBLEM WITH THE AC VENT TRYING TO CLOSE WHEN I SHUT OFF THE CAR. IT MAKES A LOUD SPUTTERING CLUNKING SOUND AFTER THE CAR SHUTS OFF. I WAS TOLD IT IS THE VENT TRYING TO CLOSE AND WOULD HAVE TO REPLACE A MOTOR FOR $2-300 PLUS LABOR. ANYTIME I START THE CAR UP, IT MAKES A HIGH PITCH SQUEALING SOUND UNDER THE HOOD AND STOPS WHEN I BACK OUT OF PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653884November 10, 2014
STEERING, PARKING BRAKE
VEHICLE SOLD/LEASED ON 9/3/14 WITH OPEN RECALLS THE CONSUMER STATED TWO WEEKS AFTER PURCHASING THE VEHICLE, IT HAD TO BE TOWED DUE TO A MALFUNCTIONING PARKING BRAKE, WHICH WAS RECALLED. ON NOVEMBER 16,2 014, HE RECEIVED A RECALL NOTICE REGARDING AN ISSUE WITH THE POWER STEERING. THE DEALER CLAIMED THE POWER STEERING HAD ALREADY BEEN PERFORMED. THE CONSUMER WAS THEN PROVIDED PROOF, THE RECALL HAD NOT BEEN PERFORMED. UPDATED 06/10/15.*JB UPDATED 08/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652259November 10, 2014
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER AND OTHER VEHICLE REPAIR ISSUES. *SMD THE CONSUMER STATED SOMETIME AGO, SHE WAS NOT ABLE TO START THE VEHICLE. UPON CONTACTING HER INSURANCE COMPANY, SHE WAS ADVISED TO PRESS DOWN ON THE BRAKE AND THEN START THE VEHICLE. IT WORKED. ON SEPTEMBER 10TH THE DASHBOARD FLASHED A SECURITY. THE CONSUMER STOPPED BY A REPAIR SHOP AND WAS INFORMED IT COULD HAVE BEEN DUE TO A MALFUNCTION WITH THE CAR KEY. THREE DAYS LATER. THE CONSUMER WAS UNABLE TO START THE VEHICLE. SHE TRIED THE BRAKE SOLUTION, BUT TO NO AVAIL. AGAIN, THE PROBLEM SEEMED TO BE WITH THE KEY. ON SEPTEMBER 17TH THE SECURITY LIGHT FLASHED AGAIN AND THE VEHICLE WOULD NOT START. AFTER GOING BACK AND FORWARD WITH THE KEY, SHE MANAGED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE SHE WAS INFORMED THE IGNITION CYLINDER NEEDED TO BE REPLACED AND THE PASS KEY NEEDED TO REPROGRAMMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653962November 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 12/22/14*LJ UPDATED 5/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654003November 10, 2014
TIRES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE IS EQUIPPED WITH MICHELIN TIRES, SIZE P225/60R/16 (NA). THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654021November 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654054November 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654066November 10, 2014
ELECTRICAL SYSTEM
I RECEIVED MY FIRST RECALL NOTICE 14299, IN MID AUGUST AND I AM STILL UNABLE TO GET THIS TAKEN CARE OF. THE SECOND LETTER WE RECEIVED IN OCTOBER SAID THE DEALERSHIP HAD PARTS BUT WHEN I CALLED FOR AN APPOINTMENT THEY SAID THEY DID NOT HAVE THE PARTS. SO FAR, ALL THEY HAVE DONE IS PUT US ON A LIST FOR AN APPOINTMENT. THE REPAIRS WILL CONSIST OF 2 16 MM KEY RINGS, ALONG WITH AN INSERT FOR THE KEY SLOT, OR A COVER OVER THE KEY HEAD. IF THIS IS A PROBLEM WITH THE IGNITION, DO YOU CONSIDER THIS THE PROPER WAY FOR REPAIRS TO BE MADE ? SUPPOSEDLY THE REPAIRS ARE TO TAKE 15 MINUTES, AND MEANTIME WE ARE DRIVING A CAR WITH 38,000 MILES ON IT, THAT MAY JUST STOP IN TRAFFIC. THERE HAS TO BE MORE DONE TO PROTECT THE PUBLIC, AND IT SEEMS YOUR OFFICE SHOULD GET BEHIND THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653662November 9, 2014
VEHICLE SPEED CONTROL, ENGINE
AS I WAS DRIVING THE ENGINE LIGHT POP ON AND. READ STABILITYTRAK REDUCE. ENGINE SPEED SERVICE CONTROL SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653703November 9, 2014
ELECTRICAL SYSTEM
FIRST JUST A FEW MINUTES, NOW SECURITY LIGHT STAYS ON...CANT START. WHEN THE SECURITY LIGHT COMES ON MY CAR WON'T CRANK AND I HAVE TO LET IT RESET BEFORE I CAN DO ANYTHING. IT HAS DONE ME LIKE THIS SEVERAL TIMES CAUSING ME TO BE STRANDED. I DEPEND ON THIS CAR TO BE SAFE AND DEPENDABLE AND RIGHT NOW IT IS NEITHER ONE. I TAKE CARE OF IT, KEEP IT SERVICED, AND CLEAN. THIS IS A PROBLEM THAT I FEEL IS BEYOND ME AND SOMETHING THAT GMC SHOULD BE RESPONSIBLE FOR FIXING AT NO COST TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653243November 7, 2014
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE PULLER AND POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653259November 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MERGED TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653392November 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653396November 7, 2014
ELECTRICAL SYSTEM
MY VEHICLE HAS A SAFETY RECALL FOR A IGNITION PROBLEM WHICH WILL CAUSE THE VEHICLE KEY TO MOVE AWAY FROM THE ON POSITION AND CAUSE LOSS OF ENGINE PWER, NO STEERING AND NO BRAKING. I WAS NOT NOTIFIED THAT MY VEHICLE WAS INCLUDED IN THIS RECALL, I SEARCHED MY VIN NUMBER AND FOUND THE RECALL ON MY VEHICLE. GENERAL MOTORS FAILED TO NOTIFY ME OF THIS DEADLY RISK IN MY VEHICLE. I ALSO HAVE NO INFORMATION ON WHERE TO TAKE MY VEHICLE FPOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653418November 7, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ENGINE SOON SENSOR, CHECK ENGINE SENSOR AND LOW COOLANT SENSOR ILLUMINATED. THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE FAILED TO RESTART THE LAST TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED AND THEY INDICATED THAT NHTSA CAMPAIGN ID NUMBER (ELECTRICAL SYSTEM) WAS NOT RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653411November 7, 2014
ENGINE, POWER TRAIN, STEERING
MASS AIR FLOW SENSOR MAF MALFUNCTION IF CORRODED OR DIRTY WILL CAUSE THE ENGINE TO STALL. ENGINE STALLING CAUSES LOSS OF POWER STEERING AND LOSS OF BRAKES. DISASTEROUS AT FREEWAY SPEEDS, INTERSECTIONS, OR IN ANY SITUATION REQUIRING STEERING OR BRAKING. THIS CAR MAF FAILED GOING DOWN A STEEP MOUNTAIN ROAD, THE DRIVER WAS ABLE TO STOP THE VEHICLE USING MANUAL BRAKE AND HAD IT TOWED TO THE DEALER FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653122November 6, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT MENTIONED THAT AFTER WAITING, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652980November 6, 2014
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,150.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10653047November 6, 2014
ELECTRICAL SYSTEM
I CALLED GM CHEVROLET DEALERSHIP, AND WAS TOLD NOT ONE DEATH HAS BEEN ATTRIBUTED TO THIS PROBLEM. I ASKED IF I DID NOT COME IN WOULD I HAVE TO WORRY? THE AGENT SAID "I WOULD BE ACCEPTING THAT RISK". YET, I CAN'T FIGURE OUT WHAT THE RISK IS IF HE SAID NOT ONE DEATH WAS ATTRIBUTED TO THIS PROBLEM. I ASKED TO SCHEDULE A MAINTENANCE FOR THIS PROBLEM. HE SAID I WOULD HAVE TO CALL BACK TOMORROW AND SEE IF THEY HAD THE PART IN. I ASKED HIM TO MAKE AN APPOINTMENT AND HE REFUSED. HE SAID TO CALL BACK AND SEE IF THEY HAD THE PART...I DON'T UNDERSTAND, IF THERE IS A RECALL WHY CAN'T I MAKE AN APPOINTMENT? I ASSUME IF I CALL BACK TOMORROW I WILL CONTINUE GETTING THE "RUN AROUND". THIS APPEARS TO BE DISCOURAGING THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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