Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10658725November 17, 2014
ELECTRICAL SYSTEM
THIS IS IN REGARDS TO THE SAFETY RECALL LETTER I RECEIVED IN SEPT. 2014 REGARDING THE IGNITION IN MY CAR. I CALLED THE LOCAL CHEVY DEALERSHIP TO SCHEDULE AN APPOINTMENT TO HAVE THE PROBLEM FIXED ON 9/29/14. THEY CALLED ME BACK ON 11/10/14 AND SAID THEY'D RECEIVED THE PARTS FOR MY CAR. I TOOK IT IN ON 11/17/14 AND LEFT IT ALL DAY. BACK ON 9/29 I WAS TOLD THEY WERE GOING TO PUT A LOCKING GUARD ON THE IGNITION AND A LOCK ON EACH KEY SO THAT THE KEY WOULDN'T SLIP OUT. DO YOU KNOW WHAT THEY DID? THEY PUT A SMALL ROUND METAL KEY CHAIN ON EACH OF MY KEYS AND GLUED IT SO THAT NOTHING ELSE COULD BE HUNG ON IT. THAT'S HOW THEY FIXED THE IGNITION PROBLEM. WHAT A JOKE! I'VE HAD NO PROBLEMS WITH MY CAR, LUCKILY. HOWEVER, I DOUBT THAT THIS SO CALLED FIX WOULD DO ANY GOOD IF THERE WAS A PROBLEM. THIS IS THE LAST TIME I HAVE ANY DEALINGS WITH SUNFAIR CHEVROLET IN YAKIMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654946November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654940November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE REPAIRS PERFORMED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE SINCE THE KEY WAS STILL STUCK IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655061November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT PARK FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 12/22/14*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 05/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654713November 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE CONTACT ALSO STATED THAT THE DECREASE IN POWER AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654780November 13, 2014
VEHICLE SPEED CONTROL
MY IN-LAWS WERE DRIVING THEIR CAR WHEN SUDDENLY THE ACCELERATOR PEDAL WAS UNRESPONSIVE. LUCKILY, THEY WERE NOT INJURED BUT WERE ABLE TO COAST TO A STOP. THEY WERE TOWED TO A SERVICE CENTER WHERE THE ACCELERATOR PEDAL POSITION SENSOR WAS REPLACED. TOTAL COST WAS $317.41.PART NUMBER 25830023 I RETRIEVED THIS PART AND OPENED IT UP. I WAS STARTLED TO FIND THAT PARTS OF THE CIRCUIT BOARD WERE NEVER SOLDERED. I AM A LICENSED MASTER ELECTRICIAN, HAVE AN AAS DEGREE IN ELECTRONICS TECHNOLOGY AND AS A HOBBY HAVE BEEN DOING AUTOMOTIVE REPAIR FOR 45 YEARS. THIS PART SHOULD NEVER HAVE LEFT THE FACTORY. I CONTACTED GM AND THEY SIMPLY SAID THE PART IS NOT ON OUR RECALL LIST SO WE WILL NOT REIMBURSE YOU OR LOOK INTO THIS ANY FURTHER. I HAVE THE PART. I'M GUESSING THERE COULD BE MANY MORE JUST LIKE THIS. MY IN-LAWS ARE 80 AND I'M PURSUING THIS FOR THEM. THEY HAVE SOLD THIS CAR. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653273November 13, 2014
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA RECALLED AND CUSTOMER IS REQUESTING REFUND.*CW THE DEALER REPLACED THE PASS LOCK SENSOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654790November 13, 2014
UNKNOWN OR OTHER
THIS CAR HAD TO BE TOWED ON ABOVE DATE DUE TO INABILITY TO SHIFT OUT OF "PARK". THE MECHANIC REMOVED THE CENTER CONSOLE AND REPAIRED A BROKEN GROUND WIRE TO THE INTER-SHIFT LOCK. I HAD TO PAY OUT OF POCKET $383 FOR A BROKEN WIRE NO BIGGER THAN A STRAND OF HAIR. THERE IS NO GUARANTEE THAT THIS WON'T HAPPEN AGAIN OR POSSIBLY NEXT TIME IT WILL BE THE KEY IGNITION WIRE THAT WILL BREAK WHICH IS FOUND IN THE SAME SOLENOID. I FEEL THAT THIS IS A FLAW IN GM MANUFACTURING OF THIS TYPE OF VEHICLE. I HAVE REVIEWED HUNDREDS OF OTHER GM COMPLAINTS OF THIS SAME NATURE. I DEFINITELY AGREE THAT THIS PROBLEM NEEDS TO BE REVIEWED BY GM AND A RECALL IS WARRANTED. I WOULD ALSO LIKE TO INCLUDE THAT THERE IS DEFINITELY A PROBLEM WITH THIS VEHICLE'S POWER LOCKS. MY REAR POWER LOCKS WOULD NOT UNLOCK WHEN THE LOCK BUTTON WAS DEPRESSED. I HAVE HAD THIS PROBLEM REPAIRED TWICE WITHIN THE PAST 2 YEARS AND NOW THE REAR LOCKS WILL NOT OPEN AGAIN UNLESS I REACH OVER THE SEAT AND MANUALLY UNLOCK THEM MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654823November 13, 2014
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654896November 13, 2014
ELECTRICAL SYSTEM
I JUST BOUGHT A 2004 CHEVY IMPALA JUST 1 WEEK AGO (70K MILES), AND I'M ALREADY HAVING MAJOR IGNITION TROUBLE. WHEN I TURN THE KEY, NOTHING HAPPENS -- THE SECURITY LIGHT BLINKS A FEW TIMES. WE REPLACED THE BATTERY AND CRANKING RELAY SWITCH, AND NO LUCK. I'VE SEARCH THE WEB AND YOUTUBE, AND THIS APPEARS TO BE A COMMON PROBLEM. SOME SAY THAT THE CAR NEEDS TO "RELEARN" MY KEY. OTHER SITES SAY I NEED TO DEACTIVATE/RESET THE SECURITY SYSTEM. SOMETIMES THE CAR STARS WITH NO PROBLEM. I DON'T KNOW WHAT TRIGGERS THE ISSUE. THIS IS BEYOND FRUSTRATING, AND I DON'T HAVE ANY MORE MONEY TO PUT IN THIS CAR. PLEASE, PLEASE HELP. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651232November 12, 2014
ELECTRICAL SYSTEM
2004 CHERVROLET IMALA. CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS MADE TO THE IGNITION. *KL THE CONSUMER STATED THE VEHICLE STALLED, WHILE DRIVING. A LOCAL REPAIR SHOP REPLACED THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654310November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652254November 12, 2014
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEYS RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED TWICE. THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654326November 12, 2014
FUEL SYSTEM, GASOLINE
I WAS SENT A RECALL FOR MY VEHICLE. I THINK IT IS TERRIBLE THAT YOU HAVE NOT FOUND A WAY TO FIX THIS PROBLEM SINCE IT HAS BEEN KNOWN ABOUT SINCE 2003 AND YOU KEPT ON MANUFACTURING THIS PRODUCT. PUBLIC SAFETY IS OF NO CONCERN TO YOU UNTIL SOMEONE GETS HURT OR KILLED AND YOU ARE FORCED TO RESPOND AND EVEN THEN YOU DO NOT FIX THE PROBLEM. ALL PEOPLE WHO OWN THIS VEHICLE SHOULD BE REIMBURSED AS NOW THERE IS NO WAY NOW TO SELL THE VEHICLE PRIVATELY OR AS A TRADE BECAUSE OF THIS DEFECT. (THERE WAS NO ACCIDENT OR INCIDENT EXCEPT FOR THE FACT THAT I BOUGHT THIS DEFECTIVE CAR, AND YOU KNEW ABOUT THE DEFECT AND LET NO ONE KNOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654488November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000. UPDATED 12/19/14*CN UPDATED 05/26/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654561November 12, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I BROUGHT THE CAR IS STARTED BURNING ALOT OF GAS . I DIDN'T KNOW THE CAR HAVE BEEN RECALL BY THE DEALERSHIP GM CORP. UNTIL AFTER A FEW MONTHS LIKE NOV 10, 2014. WHEN THE LOCAL DEALERSHIP BMG SOLD ME THE CAR ,, THEY DIDN'T TELL ME OF ANY DEFECT REGARDING THIS CAR. IT HAD TO BE BALANCE AND ALIGNED ALL THE TIME WITH TIRE,TIRE WHEELER PART BROKEN , STEERING WHEEL WON'T TURN BEFORE CRACKING THE CAR. ELEC WIRING NEEDED FIXING TO STOP THE TRICKING IN THE DASH BOARD OF THE CAR. AIR BAGS DEPLOYED AND WHEN TURNING THE STIRRING WHEEL A LOUD CRACK IN FRONT OF THE CAR OF WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654602November 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654103November 11, 2014
UNKNOWN OR OTHER
I PURCHASED A 2014 IMPALA ON NOVEMBER 8, 2014 FROM A CHEVROLET DEALERSHIP AND 2 DAYS LATER ON NOVEMBER 10, 2014 I RECEIVED AN EMAIL SAYING CONTACT THEM BECAUSE IT A RECALL ON THIS CAR. WHEN I LOOKED UP THE RECALL THERE WHERE 9 RECALLS ON THIS CAR. I WAS SOLD A CAR AND THEY NEW IT WASN'T SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654106November 11, 2014
ENGINE, ELECTRICAL SYSTEM
AT 55 MPH, A WARNING MESSAGE STATING SERVICE TRACTION CONTROL-ENGINE POWER REDUCED APPEARED. WHILE DRIVING DOWNHILL OR ON LEVEL GROUND, I HAD SUFFICIENT POWER TO CONTINUE DRIVING. WHEN HEADED UPHILL IT WAS EXTREMELY DIFFICULT TO GET THE CAR TO SHIFT INTO A LOWER GEAR. WHEN IT FINALLY DID SHIFT, IT SHIFTED HARD AND REALLY JERKED THE CAR. A FEW MILES DOWN THE ROAD, I ROUNDED A CORNER AND BEGAN TO PICK UP SOME MOMENTUM. WITHOUT WARNING, THE ENGINE STOPPED AND ANOTHER WARNING LIGHT STATING STARTING DISABLED-SERVICE THROTTLE APPEARED. I HAD ENOUGH MOMENTUM TO MOVE OFF TO THE SIDE OF THE ROAD. I TRIED TO START THE CAR SEVERAL TIMES. THE ENGINE DID NOT CRANK AND THE MESSAGE CONTINUED TO FLASH. I COMPLETELY TURNED THE KEY OFF AND SAT FOR A FEW MINUTES. I WAS ABOUT TO CALL FOR A TOW TRUCK WHEN I TRIED AGAIN. THE ENGINE STARTED AND I WAS ABLE TO CONTINUE HOME WITH NO ISSUES. A FEW DAYS LATER, THE FIRST MESSAGE I MENTIONED APPEARED (SERVICE TRACTION CONTROL-ENGINE POWER REDUCED). I WAS STILL AT WORK, SO I FOUND A PARKING SPACE AND TURNED THE ENGINE OFF IMMEDIATELY. A FEW MINUTES LATER, I RESTARTED THE ENGINE AND DROVE AWAY. I GUESS I'M JUST LUCKY THIS DIDN'T HAPPEN ON THE TURNPIKE OR INTERSTATE. GM HAS TO KNOW ABOUT THIS. I GUESS THEY DON'T PAY ATTENTION TO NEAR-MISSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654205November 11, 2014
ENGINE AND ENGINE COOLING
DRIVING ALONG AT 40 MPH, TRACTION LIGHT, ENGINE LIGHT, POWER REDUCING MESSAGE AND ALL OF A SUDDEN CAR QUITS IN MIDDLE OF BUSY HIGHWAY DURING RUSH HOUR. ABLE TO COAST TO MIDDLE BETWEEN TWO LANES OF TRAFFIC GOING BOTH WAYS. SAT FOR AWHILE AND CAR STARTED. THIS IS THE SECOND SUCH MISHAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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