Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11564704January 10, 2024
FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE SHUTTERING/STUTTERING AT STOP LIGHT WHILE IDLING....OIL CONSUMPTION ISSUE...CONSUMING OIL...HIGH PRESSURE FUEL PUMP ISSUE.LEADING TO LOW PRESSURE FUEL PUMP. BECAUSE OF THIS. LEAKING OIL INTO ENGINE. NEED TO REPLACE ALL SPARK PLUGS. HAVE COMPLETE OIL CHANGE BECAUSE OIL IS ALL CLUNKY/CLOGGED. THIS HAS ALSO CAUSED A PROBLEM WITH THE ENGINE CAM SHAFT COVER... PCV VALVE. AND NEED TO HAVE WATER PUMP REPLACED. TOTAL COMING TO ABOUT $2600.00!!!!!!!!!!!! WHY I HAVE NOT GOTTEN A RECALL NOTICE FOR THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564698January 10, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Traveling 75 mph on a 3-lane highway when the car jerked (as if it was downshifted), started to rattle, and then ultimately a CE came on with the "Engine Power Reduced" warning on the dash. After a few close calls trying to merge over to the breakdown lane, I was able to rest safely and call for a tow. Unable to turn the car over after a few attempts, the car finally started back up after 5 seconds of cranking. Tow to certified Dealer where they confirmed 4 codes were being presented by the car. The codes are: P0089 - fuel pressure regulator performance P00C6 - fuel rail pressure low during engine cranking P228C - fuel pressure regulator 1 low pressure P0171 - fuel trim system lean The Dealer was unable to replicate the issue and is unable to fix or repair any part. Clearly, there is an issue with the Fuel Pump in these '23 Equinox's - just like the past model year!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564268January 8, 2024
ENGINE
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with a failed timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564027January 7, 2024
VISIBILITY/WIPER
My windshield wipers suddenly stopped working and will not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563668January 5, 2024
ENGINE, FUEL/PROPULSION SYSTEM
On 12/31/23, my 2017 Chevrolet Equinox burst into flames in the driveway. I had not driven it in three weeks due to a medical problem, so my husband cranked up the car and idled briefly to keep the battery operational. About 15 minutes after he exited the SUV, it caught fire. I have seen recalls for other model years that describe the Equinox's excessive oil consumption, which can lead to engine fires and other hazards. Although there is no recall on the 2017 model, those complaints are consistent with my experience. The insurance company has declared the car a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11563792January 5, 2024
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 70 MPH, the brake pedal depressed to the floorboard and the vehicle failed to come to a complete stop. The check engine, ABS, and traction control warning lights appeared on the instrument panel. Despite the failure, the contact managed to coast the vehicle home and used the parking brake to stop the vehicle. Due to the failure, the vehicle was towed from the residence to the dealer. The contact was informed that the ABS valve kit was defective and needed to be replaced; however, the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer. The failure mileage was approximately 10,002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563502January 4, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Premature headlamp (low beam) failure. The light abruptly failed and it was acknowledged by the manufacturer that this should not have occurred. The failure occurred in October of 2023. Light fixture has since been replaced. The low beam bulb is not accessible for replacement in our vehicle. Instead the entire headlight assembly has to be replaced. The estimated cost for a single replacement was approx $2,600.00. After back and forth with the manufacturer they agreed to replace both headlight assemblies for approximately $1,900.00. A previous recall was issued for GM vehicles in the early 2000s that had similar premature headlight failures. This poses a safety risk because vehicles of this age are likely to still be financed and owners are unlikely to be able to afford a near $3,000 repair for a low beam headlight manufacturing defect. Please note the mileage on the vehicle was roughly 42k. There is the potential that owners will be forced to operate the vehicle with failed headlight(s) while the manufacturer refuses to fully acknowledge it is a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563628January 4, 2024
ENGINE
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle made an abnormal sound. The contact stated while her daughter was driving approximately 25 MPH, the vehicle made an abnormal sound. The contact's daughter pulled into a parking lot, where the vehicle made an abnormal clunking sound and stalled. The contact stated that her daughter attempted to restart the vehicle; however, the vehicle jerked and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563655January 4, 2024
AIR BAGS
Accident involving frontal impact with a deer. Heard and smelled propellant charge for airbag and service airbag light came on, no airbag inflation anywhere I could find it. Front grille/bumper cap, AC core, passenger fender are scrap. Any other cases of this.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11563380January 3, 2024
ENGINE
The contact's uncle owns a 2016 Chevrolet Equinox. The contact stated that the vehicle previously had an oil change performed; however, the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563290January 3, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
blind spot monitor light comes on and off; occurs only on driver side; will occur sporadically - also may occur when left blinker is activated; taken to dealership who states sensor not working and has been an issue with other Chevrolet equinox vehicles over the past several years; extended warranty does not cover it; I am now always needing to look for vehicles to my side as the light is not accurate and there are times when there is a vehicle in my blind spot but the sensor does not activate to warn me; the service bulletin report states: "Correction: if the blind side zone has been found not working properly, apply a piece of aluminum butyl tape to the bottom of the driver side object sensing alert module" ----- QUITE A UNSAFE SOLUTION to an ongoing issue with this vehicle over the past several years. I have already paid for diagnostic test - $188.00; the repair cost is another $598.00 -- unacceptable for an ongoing issue for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563148January 2, 2024
ELECTRICAL SYSTEM, ENGINE
Got a diagnostic done and the engine is needing a timing jump and lower bearing that causing noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562887January 1, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, ELECTRICAL SYSTEM
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562796December 31, 2023
UNKNOWN OR OTHER
When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562784December 30, 2023
SERVICE BRAKES, ENGINE, STEERING
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562486December 29, 2023
ENGINE
Horrible oil consumption issue. Piston rings are bad and the car doesn’t have that many miles. A huge issue with the equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562496December 29, 2023
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon starting the vehicle, the stabili-trak, emergency brake, and ABS warning lights illuminated. After tuning off the vehicle, the warning lights disappeared. The vehicle was taken to the local dealer, where it was diagnosed that the brake control modulator needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 64,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562565December 29, 2023
VISIBILITY/WIPER
The contact owns a 2010 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the front windshield wipers became inoperable. The contact's wife was driving at night while it was raining. The contact stated that after inspecting and researching the cause of the failure, he discovered that a failure with the windshield wiper transmission assembly. The contact became aware that the windshield wiper transmission assembly needed to be replaced. The contact stated that he would repair the vehicle himself. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562567December 29, 2023
SERVICE BRAKES
The vacuum pump that provides brake assist failed without any prior warning. This resulted in an inability to properly stop the vehicle. This could have resulted in serious injury or death, but we were fortunate that the failure occurred at night in an area where there was no traffic or pedestrians. This failure appears to be similar to a previous recall that affected slightly earlier model years of GM cars and trucks. The vacuum pump was replaced and corrected the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562463December 28, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
During the month of November while driving on Interstate 35 inTexas I attempted to administer my braking system during slowed traffic and they did not respond. The brake pedal became completely stiff and I had to apply incredible pressure to get the vehicle to slow down until I turned on my hazards and rolled to a stop on the shoulder. I did not have any alerts or warnings until I powered the vehicle off and powered back on to find my engine light on and the service brake assist alert on as well. I had it towed for service to which they replaced the vacuum pump, brake booster pressure sensor and brake fluid. Everything seemed to be working fine however a month later the same exact issue occurred. I took it in to the same place for service and had a brake inspection done and was told everything looked good and they were not sure what was wrong other than the ecm and ebcm were now reading codes. The issue is that this is intermittent with no warning and has been incredibly difficult to pinpoint the exact issue. This has also been incredibly pricey trying to chase an issue that appears one day and clears itself the next and lastly this has been terrifyingly frustrating as I do not know if i will have valid brake control or not on each ride. This issue could be life or death and was traumatizing as I had my son and mother in the car with me during the first event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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