Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11567662January 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Excess oil consumption resulting in having to get oil changed monthly. Oil can be full one day and empty the next without any warning. I have read it is a defected piston however the special circumstances gm was granted rather than a recall has expired according to gm customer service. I was never sent anything in this exception either
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567446January 24, 2024
ENGINE
WHILE DRIVING DURING A SHORT SPELL OF TEMPERTAURES AROUND 0 DEGREES THE REAR MAIN SEAL ON THE ENGINE BLEW OUT. THIS WAS DUE TO CONDENSATION FREEZING IN PVC PORT OF ENGINE. THIS IS A COMMON PROBLEM I GUESS THAT CHEVROLET IS AWARE OF ON THE 2.4 LITER ECO TECK ENGINE. IF I HAD KNOW ABOUT THE PROBLEM, I WOULD NOT HAVE DRIVEN THE CAR IN THESE CONDITIONS. WHEN IT DUMPED THE OIL, I WAS ABLE TO GET STOPPED BEFORE MAJOR DAMAGE OCCURED. THERE WAS NEVER ANY WARNING LIGHTS BEFORE OR AFTER THE INCIDENT. WHY HAVEN'T THE OWNERS BEEN MADE AWARE IF THIS PROBLEM? WHY DOESN'T CHEVROLET COVER THE COST OF THIS DESIGN FLAW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567456January 24, 2024
ENGINE, POWER TRAIN
My car blew out the rear main oil seal due to a faulty pcv valve that froze over in zero degree weather. The car lost all of its engine oil. There were no engine warning lights on before or after this happened. It has been diagnosed at the used dealer ship I got the vehicle from. It's currently at the shop but can be inspected if need be. My personal safety was at risk because it happened on the way to work and could have left me stranded. I also have had to rent a car for the last few weeks due to this issue. The car showed no warning signs of having prior issues of any sort before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567616January 24, 2024
ELECTRICAL SYSTEM
Battery wil not charge or stay charged. Battery have been replaced twice the issue presist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567183January 23, 2024
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle stalled. The vehicle remained on the side of the roadway. Additionally, the contact observed condensation under the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the rear main seal and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567196January 23, 2024
ENGINE
Motor is sucking oil, no leak, to the point where check engine light comes on and oil is empty within weeks of an oil change. Must drive with extra oil in car because it is constantly low. When this occurs, car tries to stall out when stopped and in Drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567211January 23, 2024
ENGINE
Oil started leaking bad underneath engine. I did some research and seen with this make and model that it is common issue. That the Pcbank valve freezes up and blows out rear seal. I took to a local certified repair shop and they verified that is the problem and just so happens that they have another one in their shop with exactly the same issue,. So, not only am I seeing multiple complaints online, I’m experiencing first hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567213January 23, 2024
ENGINE
Our temperature recently dropped below zero temps. Our PCV system froze which caused an obstruction. This caused the crankcase to pressurize blowing out the seals, losing all oil, and catastrophic engine failure. Our safety could have been impacted as we live in a rural community with subzero temps. Being stranded without service on a phone or vehicle to stay warm could have catastrophic consequences on human life. Losing engine power on a busy road could lead to a crash etc. The problem was confirmed by the dealer. This is a known issue in 2.4L engines as seen in bulletin 14882 from March 2015. The vehicle was inspected by the GM dealership in our town who confirmed this was the issue. There was no warning prior to the failure- the incident happened while driving home from work- at the time of failure the stabiltrak and reduced engine power came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567313January 23, 2024
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM), STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at various speeds in cold weather, the message "Caution. Engine Power Reduced" was displayed, and the vehicle failed to exceed 30 MPH. The vehicle was taken to the dealer, where the charge air cooler was replaced, and the CAC shutter, the temperature control valve and the winter grill cover were installed. Additionally, the ECM was reprogrammed. The vehicle was repaired. The contact related the failure to TSB Number: N222372590. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567325January 23, 2024
ENGINE
This model has an acceleration problem like its older counterparts. While on the interstate and in traffic it chooses to decelerate and almost cut off. No prior warning given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567383January 23, 2024
ENGINE, UNKNOWN OR OTHER
Pcv valve is bad which caused my rear main valve to fail. I have always kept up on my maintenance, paid on my car for 6 years. It was paid off for 2 months and this all happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566916January 22, 2024
ENGINE
The contact's daughter owns a 2017 Chevrolet Equinox. The contact stated that while his daughter was driving at various speeds, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact's daughter inspected the vehicle and discovered that there was no oil in the engine on the dipstick. The contact inspected the vehicle and discovered that the PCV (Positive Crankcase Ventilation) valve was clogged due to moisture buildup, which caused the crank case to fail. The dealer was notified of the failure and provided an estimate for a new engine. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566945January 22, 2024
ENGINE AND ENGINE COOLING
The contact owns 2014 Chevrolet Equinox. The contact stated while his daughter was driving 65 MPH, the vehicle started shuddering. Additionally, the vehicle stalled while at a complete stop at a traffic light. The contact stated that his daughter verified that the vehicle had sufficient fuel. The contact's daughter was able to restart the vehicle and continued driving; however, the vehicle stalled while at a complete stop at another traffic light. The low oil pressure warning light was illuminated, and there was smoke entering the cabin of the vehicle. The contact stated that his daughter exited the vehicle and went to a Police Station for assistance. The vehicle was pushed to Police Station. The dealer was notified of the failure and informed the contact that the vehicle was not covered under Technical Service Bulletin Number: 14882. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA hotline for assistance. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566980January 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Chevrolet Equinox. The contact stated that while accelerating from a stop, there was white smoke coming from the vehicle. There were no warning lights illuminated. There was a trail, and a puddle of oil underneath the vehicle. The contact who is an independent mechanic and stated that there was a rear main seal leak, and the engine might need to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567003January 22, 2024
ENGINE
Was driving home and without prior warning received a message on the dash to pull over low oil pressure. Vehicle was towed to the dealership and I am being told I that GM has a known issue of freezing PCV in cold temperatures which causes the rear main seal to blow and other internal issues. I know am told this will be a $5600 repair and no coverage. GM has lawsuits and other numerous complaints about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567095January 22, 2024
ENGINE
The rear main seal on our 2016 Chevrolet Equinox blew a second time in January 2024. The vehicle was driven about 30 miles after startup after leaving it at an airport for five days when the rear main seal blew again leaking oil. The first time the rear main seal blew was in February 2020 when the engine had only 46,000 miles. Both incidences occurred when the temperatures were near zero degrees. The same issue occurred after the vehicle had an additional 54,000 miles or approximately 100,500 total miles on the odometer. Apparently, the PVC valve gets clogged during normal cold temperatures in Michigan and created too much pressure inside the engine. This engine should not be sensitive to normal winter climates. I believe this would not have occurred if the PVC valve was on the exterior of the engine. Our trust in our vehicle's engine is waning. We don't want other Equinox owners to experience this and we don't want this issue for a third time. Please help us as I believe it should have been a recall issue. The car dealership said this was the third Equinox brought into their shop this week. The estimate for repairs is $3,156.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566977January 22, 2024
SERVICE BRAKES
TOTAL LOSS OF BRAKES. PEDAL WENT TO FLOOR ON DOWN HILL GRADE. GOT VEHICLE STOPPED. 8600 MILES ON VEHICLE. WE ARE WAITING FOR BACK ORDERED PART. A MONTH WAIT TILL AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566752January 21, 2024
ENGINE
I have always kept up on oil changes. Just recently it started burning through more oil than normal. Now my rear main seal is leaking and it is pushing out oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566805January 21, 2024
ENGINE
I was driving my teenage daughter’s car in negative temperatures in a snow storm. During the drive home from work I started to hear a tick noise and thought the wheel well must have snow built up in it and the tire was making the noise. I made it about two more miles down the road when it really started making a loud growling noise from the engine. I pulled over in the negative temperatures and looked under the hood and could see engine oil everywhere. I had no warning lights that were on , just oil everywhere and no oil on the dipstick. I had to wait along the highway in the negative freezing temperatures waiting for someone to come pick me up with a car I couldn’t run for any heat. I had the car towed to the nearest Chevy dealer and they said that the PVC port froze which created crankcase pressure and blew out the rear main seal. Luckily, I shut it off in time and it did not blow the engine. They told me on the 2.4L engine this is a common problem and they had three other ones in there for the same thing with the cold weather we were having. This is a flawed design that Chevy knows about that could put people’s safety at risk and they will not do anything about it. These engines need to have a recall on them, but Chevy won’t do it because it is such a money maker for them. It cost close to $3000 to have this fixed and wonder when it will happen again, because it will happen again in cold weather. I would stay away from Chevy products unless you have a big wallet for expensive repairs. I hope they get enough implants to force a recall on this well known problem on the 2.4L engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566633January 20, 2024
UNKNOWN OR OTHER, ENGINE, FUEL/PROPULSION SYSTEM
I was driving on the highway on my way to work and received the error message “engine power reduced”. My car immediately dropped speed and I was unable to go over 40mph. My check engine light came on. I made it to work and contacted the dealer to make an appointment to bring the car in, which I did as soon as I finished working for the day. Driving 30-40mph with my hazards on for almost 50 miles on a highway where the minimum speed limit is 55 was hazardous in itself. I was almost run off the road by a truck and cars were honking and passing me. I am a [XXX] and have driven many cars in my lifetime. I have never experienced this type of scare. I took to the dealer and they advised “CAC frozen and the parts need replacement”. They said it’s not a warranty issue. The repair cost is $3000 and this car is only 3 years old. I found an existing recall on this same model car and year for this same issue - but they advised that my car wasn't affected in this recall. Apparently, this car is exhibiting these same issues. I contacted Chevrolet and they are trying to escalate. In the meantime, I have no vehicle, and told the dealer to halt any repairs until Chevrolet gets back to me. I have taken great care of this car. I start my car and allow it to warm up at least 20-30 minutes in the winter. I also make sure that I get all my oil changes and have all preventive maintenance done as required. This issue could not have been prevented by me - but it could have been prevented by the car manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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