Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11569282February 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle stalled. Occasionally the vehicle would surge forward while stopped at a stop light. The vehicle was taken to the local service center who discovered that the engine oil was extremely low. Engine oil was added to the engine however, after retrieving the vehicle the contact discovered that engine oil had leaked from the engine. The vehicle was taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569332February 1, 2024
ENGINE
Took the vehicle in due to poor function to be addressed and the vehicle was found to have no oil in the engine. 5 quarts of oil was just placed in the engine at the beginning of the week and was told that the engine is burning oil very badly. This is very concerning as I am seeing that other people are having this exact issue, often while driving on the highway. We are only driving this vehicle if absolutely necessary and do not have the money to replace the engine and the pistons. We have been diligent with frequent oil changes but we cannot keep pouring oil in this vehicle only for it to be gone within days or hours. This is a huge safety risk and could cause injury or death to myself, my children or others on the road. The check engine light came on after the oil was added. Took to our mechanic and they confirmed that the entire engine or at least all the pistons will need to be replaced in order to make this vehicle safe for driving. Called General Motors about this issue and was informed this very vehicle is in class-action lawsuit for the very same thing my vehicle is experiencing and that a recall should be coming out, but no one knows when this recall will come out. This is a common problem seen with the equinoxes and it needs to be fixed by the dealer or General Motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569123January 31, 2024
ENGINE
Cold weather here apparently caused the rear main seal to blow out and leak all of my oil out of the vehicle very quickly. Now I’m left with a car that will not run, extended warranty will not cover. I’ve read MANY stories of the same exact thing happening to equinoxes. If this is so common why is it not covered? I have 2 small children 6 and under and work full time. I cannot afford a new vehicle. So disappointing this is such a common problem yet not covered at all leaving people without a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568706January 30, 2024
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, the vehicle suddenly lost motive power and stalled. The vehicle was towed the local mechanic who diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568788January 30, 2024
SERVICE BRAKES
Vacuum pump failure resulted in greatly reduced braking ability
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568478January 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at 65 MPH, he observed flames emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection of the vehicle, the contact observed that the fire originated in the fuel tank. Local emergency fire services arrived and were able to extinguish the flames. A police and fire report was filed, with no injuries reported. The check engine warning light was illuminated. The vehicle was towed to a tow yard, awaiting investigation by the manufacturer. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V667000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 93,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11568327January 28, 2024
ENGINE
The PCV System froze causing the rear main seal to blow on my 2017 Chevrolet Equinox Premier. No prior warnings such as check engine light of any kind. In a matter of one minute I was driving 65 miles an hour on the highway to a warning popping up on my LCD screen stating "engine oil pressure low - shut down engine now". Didn't even have an opportunity to shut it down, within 30 seconds of that message the car shut itself down. This could have caused injury to myself and others but i was able to get to shoulder before total engine failure. This happened after several days of below 0 temperatures, snow and ice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568372January 28, 2024
ENGINE
According to the GM Certified Technician our 2016 Chevy Equinox had frozen PCV valves. On the day this happened temperatures were in the single digits. This caused the rear seal to blow and drain the oil from the engine while being driven. Engine shut off completely while driving (after driving 30+ miles) on the highway. We had to have the car towed. The technician said this is a known issue with the ecotech 2.4 liter engine, “but good luck getting Chevy to do anything for you.” The engine has to be replaced at a cost of $9200. More than the blue book value, and I still owe on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568189January 27, 2024
ENGINE, SERVICE BRAKES
Experienced brake issues in March of 2022, brake pedal became extremely stiff and difficult to use. Bulletin showed an issue with vacuum brake pump and that was replaced with the exact same faulty part. On 12/28/2023 my engine blew in the middle of the road, leaving myself and my children stranded as I could not shift the vehicle out of neutral for quite sometime. The faulty vacuum brake pump caused the cam to break off the shaft- resulting in debris inside the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568238January 27, 2024
VISIBILITY/WIPER
While operating my vehicle today, it began to rain and I went to turn on my wipers, and they would not turn on. I had to pull over several times due to poor visibility ecause of the rain. I had to wait for traffic to slow down or pass me by to avoid an accident. This has never happened to me and I was scared out of my mind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568001January 26, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 55 MPH, the alternator warning light illuminated. Additionally, the Service stabili-trak soon message was displayed, and the vehicle lost motive power. The vehicle was towed to a dealer where it was diagnosed and determined that the PCV needed to be replaced due to oil leaking into the crankshaft rear main seal. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568022January 26, 2024
ENGINE
While in rush hour traffic in temperatures at 5 degrees or lower my car came up with a warning light of "Engine Power Reduced" as I proceeded to cross over to the right lane of the highway in order to pull onto the shoulder of the road the car lost all engine power. The car was towed to a Chevy dealer for assessment of "rear seal blown causing oil leak and ruining the engine causing needed replacement" My safety & that of other vehicles around me were in danger from the engine power going from 55 to 0 in moments in rush hour traffic in extreme temperatures. The car was assessed by the repair shop & our auto insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568098January 26, 2024
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound. The contact drove the vehicle to the destination. The contact parked the vehicle and checked the engine oil level. The contact became aware of a pasty substance on the end of the dipstick. The contact was taken to get oil to top off the engine oil. The contact stated that while driving, the low oil pressure and stop engine warning lights illuminated. The contact parked and turned off the vehicle. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with a failed PCV valve. The contact was informed that the PCV valve needed to be replaced. The vehicle was repaired. The contact stated that after the vehicle was repaired, the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567678January 25, 2024
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I was driving my car to work it started shaking really bad. It cut off on me and was leaking oil. Check engine light, oil light, and low oil pressure indicator came on. The worst start or drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567776January 25, 2024
ELECTRICAL SYSTEM, POWER TRAIN
My 2019 Chevy Equinox with 30,000 miles will not start due to a "Shift to Park" error. This is a common issue with other models of Chevrolet in that same time frame 2017 - 2019 Malibu, Traverse, and Volt. The dealer wants to charge over $1500.00 for an issue that appears to be related to a failing sensor. The vehicle will turn on (power) but will not start. Once power is on, you can not shut off the power as it believes that the vehicle is in gear. This causes the battery to drain. This should be a recall by GM as this is a common issue that the manufacture chooses to ignore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567849January 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 55 MPH, there was an abnormal oil odor detected. The contact pulled over and noticed there was a puddle of oil on the roadway. The contact checked underneath the vehicle and noticed oil on the undercarriage. There were no warning lights illuminated. The local dealer was contacted, and the contact was informed that the vehicle was not covered under TSB: 14882 Special Coverage Adjustment – Plugged PCV Orifice in Intake Manifold. The manufacturer was contacted and confirmed that the repairs were not covered. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567833January 25, 2024
FUEL/PROPULSION SYSTEM
I was at a red light and my car has the auto start/stop when your on the breaks for a bit. Light turned green and my car break pedal locked, all the gear lights started flashing. Car then stalled when turning on and off. I was in the VERY busy intersection and lucky no one plowed into me as I was trapped in the middle lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567571January 24, 2024
ENGINE
PCV freeze-up with blown main rear seal losing all oil almost instantly while driving on the interstate at 70MPH in 1 degree F weather. Spent 2.5 hours on the side of the road in 1F weather in a vehicle with no heat (because the engine was blown) before a tow truck could arrive. No warnings ahead of time, and no notification from GM of this well-known problem. Although it is a design flaw of the engine, it would be easily preventable if GM would notify users of the potential for this catastrophic problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567629January 24, 2024
ENGINE
This vehicle kept throwing a code for timing chain. After further investigation through different garages and money spent, the equinox needs a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567646January 24, 2024
ENGINE
The engine suddenly lost power and by the time we got it home it was knocking really loud. We just had it serviced a few months before for oil change and tune up. When I checked the oil it was completely empty no low oil light or anything came on there were no oil leaks. When we contacted the garage they informed us that there has been problems with the engine burning excessive oil. I looked it up and seen there is litigation for this same engine for same issue in different states.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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