Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11601331July 12, 2024
UNKNOWN OR OTHER
I have a 2015 Chevy equinox LS. I have had 4 incidents recently of when coming to a stop the car dies. this has happened at red lights and stop signs. one of the incidents a car almost crashed into the rear of my car because of it dying at a red light. the car does not make any noises when this occurs. the car does not display any warning messages. the car does not have any warning lights come on. after the vehicle dies without warning, it does crank back immediately when I turn the ignition to start it. the vehicle has been maintenance regularly since I purchased the car in November 2023. again there was no warning messages nor warning lights displayed at anytime to warn me or tell me what the issue is....I am an avid user of the Chevrolet app as well as have OnStar membership and the information on the app doesn't show anything regarding issues or warnings occuring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601526July 12, 2024
ENGINE
My car burns so much oil, we have to add oil to it every time we go on a hour or longer trip. Doing research and according to my mechanic the 2012-2017 equinox has an engine defect that causes it to burn excessive oil. This issue needs to be recalled. It makes the vehicle unsafe to drive because you can not predict how much oil it will use!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600779July 10, 2024
ELECTRICAL SYSTEM
The power liftgate (trunk) opens and then immediately closes, and tries to open again. I was in the back trying to get something out and the trunk started closing on me without me having pressed any buttons!! I tried to attach a video but it won’t let me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601044July 10, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
After going very slow, mostly stopped, in stop-and-go traffic for 2 hours, my Chevy Equinox suddenly started to shake and would not respond. The car/engine was on and in Drive but the gas petal would not propel the car forward. My steering wheel locked and I could not turn it in any way. The Engine Light came on and a message came on the dash that said "Push Brake to Start Engine" but pushing the brake did not change anything, and the engine had never turned off. I tried to turn the car off by mashing the brake and pushing the engine stop button but my car would not turn off. I rolled backward into the car behind me as could not go forward and traffic had to be routed around me. About 20 minutes later, I tried to turn my car off and it did cut off completely. About 30 minutes later a police officer was able to turn my car on, put it in neutral, and roll it to the side of the road. The check engine light was still on. My car was towed 200 miles back home and I was able to drive it off the tow truck and into our driveway but the engine light was still on. The next day, the car turned on and the engine light was not on. I did not feel safe to drive it so we had it towed to the Carmax where we purchased it. Carmax towed it to a local chevy dealership and they said it was the fuel nodule. It is currently awaiting those repairs.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11601034July 10, 2024
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600529July 9, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
While driving down the interstate at approximately 70 mph the equinox would locks would start to cycle and at the same time the service stabiltrak and service power steering line would come on and the vehicle would drastically slow to around 30-40 mph, almost causing an accident. This is a well known issue with Chevrolet and they have not tried to resolve the issue. This is going to cause major issues when someone gets in a wreck. There is no definite fix out there for this issue and Chevrolet needs to be held accountable for this and fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600418July 9, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Dashscreen doesn't work properly and experience screen freeze freezing map and GPS the charger ports in the front dash do not work the control buttons on the steering wheel do not work properly volume adjustment on the bottom but the touch screen stopped working and the physical buttons stopped working near the display Link to inaccurate Forward Collision Warning Issue well documented on forums for all type of chevy cars [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600062July 8, 2024
AIR BAGS
The contact owned a 2019 Chevrolet Equinox. The contact stated that while the daughter was driving approximately 55 MPH, the vehicle collided with a second vehicle and flipped over one and a half times. During the crash, the vehicle sustained front-end damage, and the bumper was partially separated from the vehicle but the front driver's air bag did not deploy. The driver sustained a head injury and was treated at the hospital. The occupant of the second vehicle sustained a shoulder injury but no further information was available. A police report was taken at the scene. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 75,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11600239July 8, 2024
VISIBILITY/WIPER
I was driving in the rain & it just stoped working out of nowhere .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599843July 7, 2024
VISIBILITY/WIPER
We have been driving the new GM Chevy 2024 Equinox EV for a few days (only 74 miles so far) and it has been great but wanted to report a safety concern with the design of the front dash board and curvature/angle of the windshield. It is as follows. When driving into the sun on a bright sunny day there is a bad reflection from the rippled dashboard back on to the interior windshield. This makes it more difficult to see the road ahead. Leading to driver eye fatigue and possible distractions when driving into bright sunshine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599335July 5, 2024
ENGINE, POWER TRAIN, SUSPENSION
Truck reads airflow, engine speed reduced, airbag failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598901July 4, 2024
UNKNOWN OR OTHER
Door locks they do not like to unlock lock, they will go halfway and get stuck and then I can’t get into my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598624July 3, 2024
ENGINE
On the morning of 7/1/24, I drove my vehicle to work as usual. There were no exceptional incidences and the only warning light on the dashboard was that of a malfunctioning tire sensor. I parked at my job as usual. There were no signs of overheating or smoking and there were no warning lights on the panel except for what was previously mentioned. That evening, as I was leaving, the car started and stopped after driving about 2 yards. It would not start again afterward and I wound up having it towed to my mechanic. He told me that I had no oil and that the engine was irreparably damaged and would need to be replaced. Again, there were no warning lights on the dashboard alerting me of low oil or engine overheating prior to this incident. As a matter of fact, the check engine light did not turn on either. Of course this would happen just as I finished paying off the car. So now I am forced to spend $3k+ to replace the engine. It is a shame that so many people are having the same issue with this make/model and Chevy should make reparations to those that have been affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597882July 1, 2024
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
When driving and attempting to apply pressure to my brakes, there is no digital response for my wheels stopping/catching. My brakes are not giving a complete response when applying pressure. Also, the tire service monitoring system is not working properly. It only shows dashes. My tire information is as follows: Michelin Premier [XXX] TPCSPEC1467MS MAX LOAD 850 kg (1874 LBS) MAX PRESS300 kPa (44 PSI) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598005July 1, 2024
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally, and the engine seized. The vehicle was towed to the residence and then the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing chain had failed. The vehicle was towed to another independent mechanic for a second opinion, where it was confirmed that the timing chain had fractured, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598046July 1, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I purchased the vehicle new . When I took it in for a factory recall there was damages to the vehicle and dealer blamed me for it. I purchased it brand new. The dealer has gone out of business and GM and the new dealer will not take care of the factory recall since the damages were done by original dealer that sold it. My air conditioner went out as well and they did fix that. But still not able to fix the hidden damages on the vehicle I purchased new. They want to charge me to fix the damages before they fix the factory recall. I would have never know of the damages if there was no factory recall. Please help. I have been getting the run around since February and the lemon law or anyone will help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597823June 30, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There's a leak by the rear fuse box. Moisture and water gets on the fuses. My sunroof and sunshade have stopped working. I noticed the Julian date on my sunroof motor falls with in the date range that it needs to be replaced cause it could be a faulty one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597434June 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 45 MPH and approaching a red traffic light, the brake pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact swerved to the left and overtook the vehicle in front of her vehicle, drove off the road, and drove in circles on the grass until the vehicle stopped. The contact then parked the vehicle. The contact stated then resumed driving to the residence at slower speeds. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 106,070.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597196June 27, 2024
VISIBILITY/WIPER
Front Windshield wiper motor stopped working / Broke while driving on an interstate in a severe rain storm. I almost and could have been killed in a crash. Why isn't this a RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596804June 26, 2024
ENGINE
Bought this car in February 2024 and ever since then I have had nothing but problems with the engine. The first problem happened 12 days after I had bought it and it magically disappeared all the oil which end up causing a timing issue I should not have had no oil after getting an oil change 12 days before. I ended up having to get the engine replaced with a used engine. And then it was back-and-forth to The Shop or five times before I could actually keep my car longer than a few hours. And now with the Hughes engine, we are back to the same problem heavy oil consumption which means there is a problem with the 2.4 L L4 engine, it should not be consuming 5 quart of oil less than 2000 miles of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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