Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11615767September 21, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Purchased the car on 10/20/2023. Since that time it had 7 check engine lights with the P2459 code for Diesel Particulate Filter Regeneration Frequency. The car has powered down 3 times and been repaired several times, for things NOT that code. The vehicle is currently powered down at the dealership where purchased, as I attempt to mediate repairs and costs. I have spent $9398.73 in repairs, Uber’s, rentals, car payments, and warranty payments. And, I am still without a working vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615633September 20, 2024
VISIBILITY/WIPER
The ridged black dashboard design made of shiny black plastic causes extremely distracting glare on the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615506September 19, 2024
ENGINE
Timing chain issue same as 2015 and earlier current recalls. Happened aroun 68,000 miles. May stall pulling out from stop light. Mechanic diagnosed problem Car ran bad at idle and stopped in drive or reverse. Often stalled. Repaired 9/13/24 approx 3,500 bill.Stony Creek Auto Center, Reading, PA did repair. The timing chain kit and oil pump were replaced inpected by mechanic. Warning sign code P0017 and P0012. Yellow warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615385September 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was leaking oil. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the oil pan had rusted and caused the failure. The vehicle was not repaired. The contact was informed that the part to do the repair was on back order. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615214September 18, 2024
ENGINE
Has exhaust leaking from manifold into cabin area
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615242September 18, 2024
ENGINE, SERVICE BRAKES
We were driving on the highway and just exited. My husband hit the brakes and the pedal was hard to push. He basically had to put all his weight on the pedal in order to slow down. Once we were able to stop completely, we got the 2020 Chevy Equinox looked at and we were told that the vacuum pump that is attached the the cam shift exploded and pieces were in the engine. This has caused approx. $3000 in damage that me and my husband can't afford. The vehicle is still at Classic Chevrolet in Grapevine. We are going to have to tow it back to my brothers until we can afford the payment to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615216September 18, 2024
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
On July 20, 2024 I was leaving a stop sign to pull onto the highway. When I tried to accelerate, my car would not move. The engine attempted to get power, but it would not go. After a few minutes, the car would move but I could not get up to speed as quick as usual. A few days later, I was driving about 30 mph through town, and felt what I thought was my transmission slip, causing me to lose power/speed. On July 24th, I contacted my local GM dealer, and got the car in to get it fix. They told me it was a turbo valve, and changed it. There was no engine lights or clear evidence of what was wrong with my car, but they said that the issue had been fixed by the turbo valve change. I had my car back August 5th. On August 9th, I was going uphill on a highway, and my car lost power again, causing me to lose speed and power. I called the car dealership that worked on my car and told them that it was not fixed. My car did produce a check engine light this time, and I relayed that to the mechanics, and they said that they would look into it. I took it into the dealership that day, and they have been working on it since. The dealership has been in contact with GM, but no progress has been made. It has been in the shop since August 9th, it is currently September 18 and they are not fixing the problem. They say that because there is no engine lights/messages on the dash, that they are unsure of what is going on and how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615175September 18, 2024
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2024 Chevrolet Equinox. The contact stated that on two separate occasions, the brake pedal depressed the floorboard without warning and failed to slow down as needed. During the second failure, the contact stated that while driving at 40 MPH, the vehicle initially accelerated upon depression of the brake pedal before the vehicle started to slow down. As the contact depressed the brake pedal to the floorboard; the vehicle failed to brake in time and crashed into another vehicle. The air bags did not deploy upon impact. The contact's head hit the steering wheel; the contact was treated a few days later for a minor concussion by a primary care doctor. The contact's wife also suffered minor bruising and scratches due to the accident. The other driver was not treated for any injuries at the scene. A police report was filed. Both vehicles were able to be driven away from the scene of the accident. The dealer and the manufacturer were both notified of the failure; the contact was given a case number by the manufacturer. The vehicle was taken to an independent body shop where it remained in their possession. The failure mileage was approximately 3,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11614800September 16, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 40 MPH, the engine made an abnormal ticking sound. Additionally, the contact stated that while depressing the brake pedal, the brake pedal felt firm and failed to respond as needed. The contact stated that upon depressing the brake pedal two feet, the brake pedal travelled down as needed, causing the braking distance to be extended by 222 ft. approximately. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized and shredded to parts inside the engine. The mechanic determined that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that two unknown dealers and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614365September 13, 2024
VISIBILITY/WIPER
wind shield wiper stopped working while driving on the highway in heavy down pour, safety was my next concern, so I pulled over and waited for the rain to stop to continue driving home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614169September 12, 2024
STEERING, VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the windshield wipers failed to operate while activated. The vehicle was making a clicking noise while attempting to turn to the left or the right. The contact stated that the noise was louder while standing outside the vehicle. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614325September 12, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I purchased this vehicle back last year and I put a lots of money into the engine and having troubles with it I’m just now finding out this type of vehicle I have has been recalled and I’m trying to see is there some type of way I can get it fix without coming out of my pockets like I already had engine light still on after I got the part put on and I don’t have money like that to keep getting it fix I have low income and trying to take my kids to school sometimes I be afraid to drive cause it keeps cutting off in middle of traffic problems with the catalytic converter and 02 sensors I change everything and still having trouble and out of money can somebody please help me no incidents just a recall and bad motor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613926September 11, 2024
VISIBILITY/WIPER
Pattern on top of dash makes it very difficult to drive in certain sunlight conditions. All trims of vehicle affected. Vast number of user complaints on Reddit. Incredibly distracting. Concerning. Needs immediate fix. Is a major oversight. See photo attached
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614007September 11, 2024
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving on several occasions at various speeds, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was taken to the residence. Additionally, when the vehicle was started, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614036September 11, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
No estoy segura
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614098September 11, 2024
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Excessive oil consumption causes need for engine rebuild or replacement, cylinder head, head gasket, and timing chain repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613989September 11, 2024
FUEL/PROPULSION SYSTEM
While driving at interstate speed the car slowed and presented a 'engine decelerating' light on instrument cluster. We were barely able to get off the interstate without getting hit. Car coasted to a stop and died. Half tank of gas and no recent work other than oil change 6000miles prior. Had it towed to dealership where they found the fuel pump module had died. Same as recall no: 23V013000. However, our VIN is not included in that recall. Dealer repaired at no charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613742September 10, 2024
VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2024 Chevrolet Equinox EV. The contact stated that the front driver's side windshield wiper travel was reduced, reducing the visibility of the roadway while driving in the rain. Additionally, the contact stated that while driving under the sun, the dashboard reflection on the windshield was significant, severely reducing the visibility of the roadway. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613806September 10, 2024
VISIBILITY/WIPER
The plastics used in the dashboard are very reflective and cause a glare on the windshield would significantly reduces the ability to see. This is most predominant when the vehicle is in the direct sunlight and ahead of you is shaded. There are other people on different forums that complain about this specific issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613816September 10, 2024
ENGINE, SUSPENSION, ELECTRICAL SYSTEM
Vehicle shakes when turning on and while driving, check engine light is on or blinking, service stabilitrack warning, traction control light is on, poor acceleration, Tire monitor system light is on and does not read tire pressure (this is all happening at the same time).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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