Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11617989October 3, 2024
VISIBILITY/WIPER
Design flaw/safety issue? The dash trim gets reflected onto the windshield and severely impairs visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617699October 2, 2024
VISIBILITY/WIPER
The way the dash is made, anytime there is bright sunlight the reflection on the windshield makes it very difficult to see. This makes it very difficult to drive safely and see what is ahead of you, especially when switching between bright sunlight and a shaded area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617759October 2, 2024
UNKNOWN OR OTHER
I need to no more abut this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617792October 2, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
I was driving my car approaching a four way intersection, to realize my brake pedal was not pressing down to the floor. This was 9/28/24. I have a 2020 Chevy Equinox. I put my car in the shop to only find out that vacuum pump has exploded and left metal inside the engine. Done some research with the repair shop and to my surprise, GM has had a lot of recalls with vehicles having this issue. Who ever the CEO is, I pray that you understand how deadly and serious this issue is. This could have ended badly for me and could have been tragic for my family. I can not afford to get the metal out of my engine. And to replace the vacuum pump alone was $700. In order for them to clean the engine would cost me an extra $1000. That's ridiculous for a car that I have only had almost 4 years and with maybe 10,000 miles when I purchased it. My voice will be heard. And I will keep advocating for people who are going through this! Our lives matter. This is very common in vehicles with 1.5 liter engines. I'm going to keep researching and hopefully GM will compensate me for this and the engine work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617495October 1, 2024
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact noticed a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure due to the engine not properly circulating the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617515October 1, 2024
ENGINE AND ENGINE COOLING, SUSPENSION
The contact owns a 2013 Chevrolet Equinox. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who discovered that the oil level was low even though the oil had recently been changed. The contact was informed of a possible oil consumption failure. The vehicle was not repaired. Additionally, while driving at various speeds, there was an abnormal squeaking sound coming from the front the vehicle. The local dealer determined that the front suspension sway bars were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617523October 1, 2024
AIR BAGS
The contact owned a 2011 Chevrolet Equinox. The contact stated that while driving up a hill on a 2-lane road at approximately 45 mph, an oncoming vehicle in the opposing lane had taken too wide of a turn and had entered her lane, to avoid a head-on collision the contact swerved into the guard rail. Upon crashing, the air bags did not deploy. No warning lights were illuminated before the crash. The contact was able to drive the vehicle to the residence and deemed a total loss. The contact has an appointment with a doctor to determine whether any injuries were sustained. Nobody outside of the vehicle was injured. A police report was filed. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,357.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11617590October 1, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Stalling when braking and then accelerating. Car sputtered while on highway and then it stopped running . The car indicated to try to put it in neutral and start again. This did not work after several tries. The car will not successfully start up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617371September 30, 2024
ENGINE, SUSPENSION
This vehicle is using insurmountable amount of engine oil.since I purchased the vehicle in 2024 I've had the oil changed once and twice the engine oil was down 3-4 quarts and when I started it,the engine was rattling because of oil disappearing.i purchased this nice looking car for.$5000.,so it's not junk to me it must be fixed.i think GM should be responsible for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617134September 29, 2024
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
After engaging the right turn signal and turning the wheel in that direction, then turning it back to the center for some reason makes the left turn signal click on for three clicks. The frontal collision warning system is way too sensitive when creeping up to stopped traffic it will beep when there is no risk of collision. And finally the blindspot detection sometimes warns the driver even when there's traffic coming from the opposite direction on the road when there's no risk of collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616972September 28, 2024
VISIBILITY/WIPER
Front windshield wipers bushing failed. Yes, vehicle is available for inspection. Safety was put at risk, as wipers stopped working while driving in heavy rain, causing severe lack of visibility. Problem is in ongoing, as wipers suddenly stopped and no longer work, as bushing came apart. Vehicle has not been inspected. No warning lamps before or during issue, just sudden loss of wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616951September 27, 2024
ENGINE
Had car over 5 years from 11/2019 to current and had no issues at all. No check engine lights, nothing, and kept up on all routine maintenance. Car started up just fine drove on interstate from about 10 miles came to my exit and vehicle turned off and tried to restart itself. Car never started again. After getting it towed home replaced the started and that wasn’t the issue towed it again to Firestone they could tell me what the problem was because they don’t do engine work. Finally took it to a Chevy dealership who stated the timing chain broke and we need a whole engine replacement for $9600. Now we are stuck without a vehicle because of know issues GM AND Chevy have been aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616586September 26, 2024
AIR BAGS
There is a warning to service airbag. I took to dealership there is a recall on thus issue for certain vins, but not mine. They said my sensor under passenger seat is defective and would cost $1800+ to fix. I don't understand if this is a known issue and recall for some vehicles...why not mine?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616638September 26, 2024
ENGINE
The contact owns a 2024 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The contact was concerned about driving the vehicle. The vehicle was taken to the local dealer, who diagnosed and determined that the air hose was leaking. The dealer informed the contact that the parts were not available to repair the vehicle. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616436September 25, 2024
VISIBILITY/WIPER
Windshield wipers stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616325September 25, 2024
FUEL/PROPULSION SYSTEM
My parents are elderly [XXX] ). While driving on [XXX] the engine just stalled without any warning. No warning lights or anything. After many trys, was able to restart the vehicle and it sputtered to edge of the road (emergency lane) and shut off again. After that, vehicle would not start again. Towed vehicle 27 miles to Uvalde TX. Dealership confirmed Fuel Module. Warranty was expired by 2 days. Cost quoted at $650. Currently working to get extended warranty to cover the repairs. Called 911 and Medina County / Uvalde Sheriff dept responded to get them to safety. Stalled approx .2 miles west of [XXX] west of D'hanis, TX. Between D'hanis and Sabinal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616126September 24, 2024
STEERING, POWER TRAIN
There is a vibration and wobble upon acceleration. This issue has been confirmed by an independent service center. It is not an issue with the tires. GM has a service bulletin on the front axles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616078September 23, 2024
VISIBILITY/WIPER
There is an extreme glare in the windshield coming from the dashboard in normal daylight conditions. While a minor glare or in occasion is common, this glare is constant, excessive and reduces road visibility inhibiting operators field of vision. This will cause operating errors and accidents and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615712September 21, 2024
SERVICE BRAKES, ENGINE, SUSPENSION
originally system warning message to service brake system. had system checked by mechanic. nothing found. after a few weeks as i was merging on a highway i felt my engine start to stall. I immediately tried to make my way to the side of highway. brakes were very hard to press and car stalled with engine light immuninating, and no power steering. code P0017. engine will crank and sputter but will not start also has blowby present. cam and crankshaft sensors/actuator solenoids were replaced, then the vacuum pump cover was opened and found broken parts inside. upon removal of pump it was found broken. suspect broken parts are blocking crankshaft or either of the cams to not be able to rotate properly. this issue possibly has cause timing chain issues as well. parts in the vacuum caused it to seize. exhaust cam continued to spin shattering the end connected on the pump. I have done research and found that others have had the same thing occur with the warning for brake system and then weeks later the brakes do not work, which is due to the pump providing pressure for the brake boost system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615753September 21, 2024
ENGINE
Maintained vehicle with regular oil changes, tire rotations and inspections. Last oil change was June of 2024. Minimal driving throughout summer as both drivers are teachers and home most of the summer. Vehicle engine light illuminated on 9/12/24 with no prior issues or lights illuminating. Vehicle then went into what felt like "limp mode." Vehicle was taken to certified Chevy dealership service center. Initial diagnosis indicated there was little to no oil left in the engine. No visible leaks were seen on driveway where it has been parked, no smell of burning oil occurred prior to engine light illuminating. Oil life monitor stated 65.89% remaining. Visible leak diagnosis passed inspection. Diagnosis of misfire/engine related concerns. While on phone with mechanic it was stated that pistons and rings were malfunctioning. Upon researching issues, I discovered that there is a well known issues within GM of this exact problem existing in which around roughly 90,000 miles (my vehicle is currently at 91,000+) this specific engine starts consuming oil at a massive rate without indicating any leaks or smells of burning oil. Service center quoted between $6500-$10000 to repair. After I provided feedback about what I had discovered, I was told by mechanic that this is a well known problem with this vehicle. Extended warranties for this issue has been issued however, I am being asked to cover the cost to repair a known problem within the 2011-2017 GM engines in the Equinox and Terrain models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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