Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11638716January 27, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Equinox EV has rear Automatic Emergency Braking. On multiple occasions while backing up the vehicle's AEB has activated by slamming on the parking brake. A check of the rear camera and sensor system shows the vehicle detected nothing. A visual check also shows nothing behind the vehicle that's outside the sensor system's field of view. When this happens it feels like you just backed into a wall - hard. Latest incident was this morning while backing into a spot in a parking garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638721January 27, 2025
VISIBILITY/WIPER
The dashboard design creates glare on the windshield in certain conditions. I'm most affected at night, but it happens during the day as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638728January 27, 2025
EXTERIOR LIGHTING
Occasionally after indicating and making a right turn, the turn signal stalk will snap back far enough to cause the left turn signal to be enabled for three flashes (i.e. "lane change" mode). This has happened to me at least a dozen times since I've owned this car, and as far as I can tell, only happens after right turns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638790January 27, 2025
EXTERIOR LIGHTING
The headlamp wells fill up with snow rendering the headlamps useless. You then have to exit the vehicle, and clean them out. All while trying not to get hit by other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638793January 27, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638831January 27, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
no lights came on my car just became sluggish and I continued to drive up the road trying to get to safe spot to stop and it completely shut off on me I had to push out of road thankfully no one was behind me. I had towed to mechanic and he said my timing belt skipped and it had no oil has bent valves and piston damage and that I need a new engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638931January 27, 2025
POWER TRAIN
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving at approximately 35 MPH, the vehicle made an abnormal sound and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a transmission oil leak; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was towed to another independent mechanic where it was determined that there was a transmission leak; however, the cause of the failure was unknown. The contact researched and was made aware of NHTSA Campaign Number: 20V668000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638918January 27, 2025
AIR BAGS
Equinox Vehicle hit by full size pickup truck, driver to driver impact, with both vehicles estimated to be traveling at or near 40 mph each. The air bags did NOT deploy in the Equinox. Notation of the airbag failure was noted by on scene police, firefighters and paramedics. No other related work, alterations or repairs had previously occurred to this vehicle. No other indications or warning lights occurred or displayed prior to the accident. Vehicle is currently in possession of tow company or auto repair shop.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11638776January 27, 2025
UNKNOWN OR OTHER
Unable to respond to text messages verbally whenever you get a text. Initially the driver could accept and reply thru the radio if so desired but now this function does not work as before. Both the dealer and Chevrolet have not resolved the issue. Three case numbers have been assigned (9-14405693026, 9-14415635001, & 9-1445732776) without resolving the issue. The vehicle is well within warranty mileage. There is no safe way to safely respond to a text.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638581January 26, 2025
UNKNOWN OR OTHER
When taking a right turn and letting the steering wheel return the signal stalk to the center the left turn signal will flash 3 times as if a 'soft turn' was requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638655January 26, 2025
ENGINE, POWER TRAIN
Driving vehicle on two days 1/21-1/22/25 both days had a high of zero degrees, vehicle say for 4 hours at work outside and then was driven the 1 mile home. As pulling down my street car started running rough. Pulled into my garage looked and there was a oil steak up my driveway . My wife called me and when I got home I looked under car and looked like several quarts of oil on floor under car. She said no warning lights came on. I had it towed the next day to a local garage. He inspected the vehicle and said rear seal was blown and that there is knock in engine , so basically shot. We bought the car new in 2016 and it has less the. 90k miles. I contacted Chevy and they said nothing is out about that year. I contacted local Chevy dealer and was told this is a known pvc freeze issue with equinoxes and this engine but it has not been recalled. There is a Chevy bulliten about this issue that is the same engine but the bulliten covers 2010-1014. This is the same exact issue in the same exact engine. On my hat service bulliten they have increased the warranty to 10year 100k and are covering the repairs. But they will do nothing and ignore the issue on every other vehicle with this engine and this flaw. Lucky my wife made it home safe I am having the car towed to a Chevy dealership and am prepared to leave it there and demand it gets fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638504January 25, 2025
FUEL/PROPULSION SYSTEM
The car had a full tank of gas prior to driving. While driving the car suddenly goes to empty and stalls out. Now the car won’t start and the battery works fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638526January 25, 2025
ENGINE
My 2017 Chevy Equinox, equipped with the 2.4L Ecotec engine, experienced a catastrophic failure due to a faulty PCV system. In cold weather, condensation caused the PCV valve to malfunction, leading to excessive pressure and ultimately blowing out the rear main seal. This issue has been well-documented in the 2010–2013 models, which were covered under a class-action lawsuit, but the same defect persists in later models, including mine, which are not covered. This design flaw creates a significant safety and financial burden for owners and needs further investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638538January 25, 2025
ENGINE
Turbo began failing at 75k miles. For no apparent reason. Dealership is telling customers it occurs for whatever reason between 60k and 150k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638398January 24, 2025
SERVICE BRAKES
I was driving on the freeway way and during rush hour at 65 miles per hour the brakes completely stoppped working the peddle wouldn’t press I had to swerve to avoid an accident and slowly exited the freeway when it was safe to coast over from the number one lane to the exit. The vacuum pump failed which exploded inside my engine which in turn makes the engine stop functioning and destroys the whole engine with out warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638427January 24, 2025
ELECTRICAL SYSTEM
Service High Voltage System Error. Lithium-Ion Battery and 12V Battery require your attention. Brand New vehicle, should not be getting errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638190January 24, 2025
ENGINE, FUEL/PROPULSION SYSTEM
the 2015 equinox has been serviced and maintenance regularly. The engine's timing chain failed at 73k miles. No explanation on why. I was told even though I do maintenance regularly, it just happens in these vehicle. i now need a new engine not under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638195January 24, 2025
ENGINE, POWER TRAIN
While my daughter was driving in very cold weather ...she here a pop sound and ALL warning lites fir low oil came on...she stopped immediately..the car was towed and a blocked frozen PCV vent caused the rear seal to blow...GM is aware of this defect with no intention to reimburse for repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638238January 24, 2025
UNKNOWN OR OTHER
when a right turn signal cancels, it often times (20-50%) will cause the left turn signal to activate 2 or 3 times. Very confusing to people in front of you thinking that you will be turning and they pull out in front of you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637969January 23, 2025
EXTERIOR LIGHTING
When driving in winter, during a snowstorm, in the dark, the recessed headlights fill with snow. This makes the light dim because the LED lights don’t get hot and melt the snow. You have to pull over and clean them manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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