Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11661253May 15, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
To whom it may concern: I am writing to notify you that I own a 2011 Chevy Equinox and take very good care of my vehicles. But I wanted to let you know that I have had three incidents in which the gas pedal sticks, and the vehicle goes up to 95 miles an hour. I have contacted the dealership and GM to let them know of this. They cannot explain why this is happening. GM just said trade it in. Well, that's a possibility and who says if the next person purchases it that this could happen to them. So far, we have been able to avoid an accident. I am wondering if anyone else has had this complaint because GM says no., I feel it has something to do with the cruise control that it has a computer glitz. Can you investigate this if anyone else has had this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661353May 15, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Gas is getting into the crankcase because the GDI Fuel pump is faulty and is causing check engine light and the stability Trax light and caused the reduce engine power light and shuts engine off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660942May 14, 2025
VISIBILITY/WIPER
Windshield glare from ribbed dashboard reflection under sunlight is distracting and often obstructs visibility so severely that it’s impossible to drive safely without wearing polarized sunglasses or placing a dark colored dash mat. This is a safety issue and so far GM has not done anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660903May 14, 2025
STEERING
The steering wheel seizes at highway speeds after driving for an extended period (2+ hours.) The steering seems to lock into a position so while approaching a curve you're unable to steer toward the center of the lane, requiring you to jerk the steering wheel towards the center of the lane to prevent going out of the lane. This issue was reported and taken to multiple GM dealerships to address and they keep insisting it's Lane keep assist, it is not as this issue happens when it's turned of, further more lane keep assist usually nudges a vehicle back in lane or vibrates to warn you're drifting out of a lane. It does not actively try to pull you out of a lane as We've experienced with this car. This is a deadly hazard that may cause an inattentive drive to over steer into an accident, and because of it's intermittent nature, It will be surprising and scary causing less experienced drivers to overreact to it. I'm afraid this may be a latent safety fault within the 2025 Chevy Equinox, that will eventually cost lives, and worst part, this cause may not be detected for a long time.. I hope more instances of this gets reported to force GM and it's dealerships to spend the proper effort to hunt down this safety issue and address it before it's too late
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660639May 13, 2025
ENGINE, ELECTRICAL SYSTEM, SUSPENSION
Engine reduced power, over acceleration as well as sluggish acceleration, wobbling on the freeway, electrical dashboard problems, tire sensor light comes on after getting it repaired. This vehicle has the same problems like 2021 -2024, reduced speed and couldn't go over 40 mph on a busy street with speed limited being 50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660699May 13, 2025
FUEL/PROPULSION SYSTEM
Keep having fuel pump issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660352May 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Chevrolet Equinox. The contact stated while his son was driving 60 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal and stalled. No warning light was illuminated. The contact's son was able to coast to the side of the road. The contact's son called Roadside Assistance, who added gasoline to the vehicle, because the contact's son believed that was the cause of the failure. However, the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The fuel pump and battery were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660523May 12, 2025
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at undisclosed speeds, the brake pedal seized while depressing the brake pedal. The check engine warning light was illuminated. The contact was able to pull over to the side of the road and the vehicle eventually came to a stop. The vehicle was towed to the residence. The contact inspected the vehicle and found that a gasket had detached and was missing, and there were plastic pieces inside the engine, and there was oil intrusion into other parts of the vehicle and engine. The vehicle was not diagnosed or repaired. The vehicle was parked at the residence and had not been driven since the failure. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660543May 12, 2025
ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
The contact owns a 2020 Chevrolet Equinox. The contact stated that at start -up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the A/C compressor was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 18-NA-162; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660250May 11, 2025
VISIBILITY/WIPER
Equinox 2 EV 2024 Dashboard has a pattern that reflects in the sun onto the front window making it extremely difficult to see out the window. Happens all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660188May 10, 2025
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
Michigan vehicle 2000 miles. Vehicle is totally stock. #1 The dash is reflecting on to the windshield more than I've ever seen on any other vehicle. It's really starting to constantly take my focus off what is happening in front of me. #2 Other issue is the blind spot warning system. Most Michigan u-turns are single lanes that turn into two as you're turning in the U. The system is constantly beeping at me for cars that are in the inside lane for no apparent reason. Both issues are very distracting and taking my concentration off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659991May 9, 2025
ENGINE AND ENGINE COOLING
The contact called on behalf of the owner of a 2019 Chevrolet Equinox. The contact stated that there was coolant leaking from the engine compartment. The vehicle was driven to the contact and to a local mechanic who diagnosed that the coolant expansion tank recovery hose had failed causing engine coolant to leak from the hose onto the PCM. The contact stated that the hose needed to be replaced. The vehicle was not repaired. The contact was concerned that due to the location on the hose the failure would reoccur once the hose was replaced. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 49,549.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660026May 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Twice my vehicle has stopped working where the shift to park messaging comes up and the car will not turn on or off. The vecle displays sec, low fuel, and park to shift messaging. The p for park to shift with the wrench underneath it appears. This issue happened once while I was in park and tried turning on my car and the other while I was in drive at a light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659760May 8, 2025
Other/I am not sure
I am filing this complaint regarding a defective CYBEX Callisto car seat and the company’s mishandling of my replacement request. The tension door of the car seat has malfunctioned three times while driving, causing the seat to become unsecured and putting my child’s safety at significant risk. This malfunction is deeply concerning and could lead to severe consequences. Details of the Incident Component Failure: The tension door of the car seat pops open during use, rendering the seat unsecured. This has occurred three times. Availability for Inspection: The defective car seat is available for inspection upon request. Safety Risk: Each malfunction directly jeopardized my child’s safety while driving. Inspection: A certified Child Passenger Safety Technician (CPST) and CYBEX customer service both confirmed that the car seat was installed correctly. CYBEX Customer Service Interaction: When I contacted CYBEX customer service to report the issue, they initially refused to replace the defective seat unless I provided a video of the malfunction. This request was unreasonable, as capturing the incident is nearly impossible due to its random nature and dangerous to attempt while driving. After further discussion, CYBEX agreed to replace the car seat under the condition that I remove all identifying product information (serial number, manufacturer date, etc.) and submit photos. I complied with their instructions, but I was subsequently informed that the car seat was out of stock in all colors, requiring me to wait for a replacement. When I later noticed that the car seat was back in stock in certain colors, I followed up with CYBEX, only to be told that they had reversed their decision and were now refusing to replace the seat. This decision, after I complied with all of their requests, including removing the product’s identifying information, is unacceptable and unprofessional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659762May 8, 2025
ENGINE
PVC port plugged during freezing weather caused excessive crankcase pressure causing the rear main seal to blow out resulting in the loss of engine oil. Went to 2 different repair shops who confirmed each other’s diagnosis. At minimal mileage for a 2017 year car, the engine had to be replaced at considerable cost. The car was continuously maintained by a Chevrolet dealership, with records to support that maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659844May 8, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The engines in the 2014 equinox has a defect just like The Silverados.. they should have had a class action suit against that as well I've spoke with many ppl who had issues with their 2.4 eco tech engine it bucks at the stop signs cuts off and high fuel consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659430May 7, 2025
ELECTRICAL SYSTEM, ENGINE
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659449May 7, 2025
SERVICE BRAKES
I was driving and all of a sudden my brake assist light and engine light come on and then when I tried to brake, the brake pedal was very hard to push and it was very hard to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659501May 7, 2025
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound coming from the vehicle with a gasoline odor coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the exhaust manifold had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659548May 7, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I used to go to Chevy for service and was seeing the same issue and got frustrated. Starting going to Meineke and they found out that I had an ongoing oil consumption issue. I contacted Chevy and GM. They said the vehicle had too much mileage and I tried to explain the issue. I went back to the Chevy dealership and they didn't find an oil consumption issue. There was a major lawsuit in other states regarding this as well. I didn't have all these issues brought to my attention until I went to Meineke and performed my own research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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