Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11657233April 28, 2025
SERVICE BRAKES
I reported the first incident that happened in Feb 2025 when my brakes failed and nearly crashed due to my Vacuum Brake Booster failing, and I replaced it. Less than 2 months later, 4/28/2025, my breaks failed again, the same thing happened. My break pedal was hard and I was unable to stop my car. This time I had leave the roadway to avoid a collision and nearly lost control of my car. After having the mechanic check it out he told me it is a faulty system that GM/Chevrolet needs to replace or redesign. I have not fixed it because I am not only afraid to drive it anymore for fear of crashing but I don't have the money to just keep replacing a part that is never going to be ok. I am without a car, my job is at risk bc I can't always find a way to work, it has cost me money that if it wasnt faulty I would not have had to shell out the money to repair 2x in 2 months. I need GM to take responsibility before someone is hurt or killed. I need a dependable vehicle like I thought I was getting when I paid cash outright for the vehicle in 2022. The mechanic has also said he thinks it could have damaged my motor. This is a life & death situation that I can't even sale the car without worrying someone else may lose their life. Essentially I was sold a vehicle that is no good, dangerous, and it's due to GMs negligence bc they are aware that the brake booster is faulty and can't be fixed by replacing the faulty part. It is likely to keep causing a brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657086April 27, 2025
ENGINE
Engine oil consumption is bad to the point that it consumes 5 quarts of oil a week to the point that the engine seized from lack of oil and went into maintenance mode shutting down while driving leaving me stranded in the side of the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656904April 25, 2025
ELECTRICAL SYSTEM
One computer shorted out of 22 on the car cause major repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656745April 25, 2025
VISIBILITY/WIPER
The dashboard of this vehicle has a texture which results in a high degree of reflection onto the windshield, and this glare can impair visibility at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656781April 25, 2025
VISIBILITY/WIPER
Dash glare on windshield is severe. I cannot believe there isn't a recall on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656588April 24, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The speedometer does not operate. The gas gauge does not operate. The odometer does not operate and is not tracking miles driven. The blinkers work but no blinker sound occurs. Head lights must be turned on and off manually. The radio must be turned off manually. I ran out of gas on the freeway and Highway Patrol had to close the freeway to remove me safely under quite dangerous conditions. There is no way to monitor my speed. The milage is not being reported to reflect the miles put on the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656633April 24, 2025
ELECTRICAL SYSTEM, POWER TRAIN
To Whom It May Concern, I'm writing to formally report a critical failure of the Auto Start-Stop system in my 2019 Chevy Equinox that occurred today, resulting in a hazardous situation during rush hour traffic. While stopped in the northbound left turn lane of Route 202 at the intersection with Baltimore Pike, the vehicle’s Auto Start-Stop feature engaged as expected. However, upon releasing the brake to proceed, the engine failed to restart, and the vehicle remained completely inoperative — engine off, no power, and unresponsive to ignition attempts. This failure caused the vehicle to become stranded in a live intersection during heavy traffic, posing a serious safety risk not only to myself but also to other motorists. A Pennsylvania State Police officer arrived on the scene and assisted by pushing the vehicle across three active lanes of traffic while in neutral, performing a battery jump with a brand new battery of five months, and escorting me home to ensure I was safe. This situation was both dangerous and unacceptable, especially considering that the failure stemmed from a system designed for emissions/fuel efficiency, not safety. The Auto Start-Stop feature in this vehicle clearly introduces critical failure points without adequate redundancy or reliability, particularly in real-world driving conditions. Additionally, I contacted my local Chevrolet dealership and spoke directly with a technician in the service department. He confirmed that they have had multiple customers reporting similar failures with the Auto Start-Stop system. According to him, this is not an isolated incident, and in several cases, it has placed drivers in equal danger. I am formally requesting: An investigation into this incident, Information on any existing Technical Service Bulletins (TSBs) or recalls related to this failure, A full inspection of the vehicle at GM’s expense, And a report on what steps GM is taking to prevent similar failures from putting other drivers in harm’s way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656414April 23, 2025
ENGINE, FUEL/PROPULSION SYSTEM
To Whom It May Concern, I am writing to formally file a complaint regarding my 2015 Chevrolet Equinox, which I purchased used approximately one year ago. Since acquiring the vehicle, I have experienced severe and excessive oil consumption as well as ongoing fuel injector problems. Specifically, the vehicle requires additional oil every 100 to 200 miles, which is far beyond what is considered normal or acceptable for a properly functioning engine. I have not noticed any external oil leaks, and there are no warning indicators until the oil levels are dangerously low. This not only puts the engine at risk of damage, but also presents a potential safety hazard while driving. In addition to the oil issue, I have experienced fuel injector malfunctions which affect the car’s performance and reliability. This has resulted in rough idling, reduced fuel efficiency, and difficulty accelerating at times. I have come to learn that many other owners of the 2015 Chevy Equinox are reporting the same issues, particularly with excessive oil consumption related to engine design flaws. I believe this is a manufacturing defect that should be addressed by GM and reported as a recall or service campaign due to its widespread impact and potential risk to drivers. I respectfully request that the NHTSA investigate this matter further to determine whether a recall is warranted and to encourage General Motors to take responsibility for this recurring issue. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656303April 23, 2025
FUEL/PROPULSION SYSTEM
At a stop sign while waiting for passing traffic, the car shuddered and the engined died. Attempts to restart the car failed. The car had roughly 1/4 tank of gas. Towed to a mechanic who put 2 gallons of gas in it and started the engine. Two days leading up to this, with the instrument panel on the screen that shows estimated distance remaining and fuel economy, I observed the fuel economy number changing wildly as I drove, going up to 99 mpg every time I let off the gas and coasted to a stop. Seems to be an electronic component for fuel has failed. When the car had died, the engine light came on. It was off after adding more fuel and restarting the car. NHTSA website says there are 0 outstanding recall repairs for this VIN. So if the faulty fuel pump was replaced under NHTSA Campaign 23V013000, it has failed again. NHTSA website does not show any date/location of said prior recall repairs, so I have doubts whether it was ever actually repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656003April 22, 2025
ENGINE
Excessive oil consumption causing failed engine at 60k miles. This was regularly maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656138April 22, 2025
VISIBILITY/WIPER, STRUCTURE:BODY
Driving into sun, very strong glare off the dashboard that is lined (not solid), so visibility is highly reduced. Nearly crashed into a pedestrian in a crosswalk because they were not visible through the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655995April 22, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Center screen went black and is completely inoperational. Cannot utilize any center screen functions including headlights and rear backup camera. Took vehicle to dealer and they diagnosed as a bad display control unit, which is on backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655936April 21, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 55,000 and at the time of registration, it was discovered that the mileage was 128,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655959April 21, 2025
POWER TRAIN
The car vibrates hard, like being on the rumble strip, but only while driving about 1.7 rpm to 2 rpm and only sometimes. The transmission light came on. The dealer said it was leaking and fixed it. A few days later, the vibrating is back. It's at the dealer again. Still don't know what's wrong. I only have 4,500 miles on the car so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655618April 19, 2025
VISIBILITY/WIPER
The glare from the front dashboard significantly impairs visibly in the day time and some conditions at night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655437April 18, 2025
SERVICE BRAKES, POWER TRAIN
The brake booster vacuum pump; available upon request. Yes, the brake assist stopped working while driving on the interstate making it unsafe for my vehicle and others. Problem was confirmed by an inspection at Brakes Plus. The warning light came on after the failure, Service Brake Assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655449April 18, 2025
VISIBILITY/WIPER
Windshield glare creates a visible obstruction, resulting in compromised safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654945April 16, 2025
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 10 MPH, the vehicle made an abnormal sound and then stalled. There was no warning light illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,583.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654961April 16, 2025
SERVICE BRAKES, STEERING, SUSPENSION
the abs light came on the dash and traction control.i was driving in a rain storm and went around a corner and front end started to slide.was only going 35 mph so I didn't lose control.this happened on.04/15/2025 .if I would have been going any faster I would have lost control.this is very dangerous as I realized. it should be fixed by GM for safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654962April 16, 2025
FUEL/PROPULSION SYSTEM, ENGINE
This rare equinox has a Turbocharge issue that causes rapid engine power loss, and melting under the manifold and around the fuel injector pipes. The recent recalls do not include this GM made diesel equinox due to its rarity, and small consumer ownership of 506,775 units sold in its lifetime. However, GM has been just as negligent with this diesel 1.6L, as with the other major model lineup. Diesel particulate sensor goes bad every year around installation anniversary (previous recall). Stated every year in purchase anniversary month 10/2021, 10/2022
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox