Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11668984June 24, 2025
ENGINE, SERVICE BRAKES
The vacuum pump broke and caused the brake booster to lose vacuum and made the brakes hard and almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669019June 24, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently occurred while my teenage daughter was behind the wheel, causing the car to completely shut off in the middle of the street. The first time this happened, I was traveling at approximately 55 mph on Highway 74 when the vehicle suddenly decelerated to about 35 mph without warning, despite my attempts to accelerate. The check engine light appeared only after the power loss. We narrowly avoided a serious crash. We had to engage hazard lights, swerve through traffic, and coast the vehicle home. The dealership was unable to replicate the issue during follow-up visits, and the issue stopped temporarily—but has now returned. This is more than an inconvenience; it is a critical safety risk to myself, my family, and others on the road. Details: Vehicle: 2024 Chevrolet Equinox Issue: Sudden power loss while driving; engine enters limp mode without warning Occurrences: Multiple (including full vehicle shutdown) over the course of ownership Dealership Response: "No issues found" – despite multiple visits Diagnostic Error: Dashboard reads “Engine Power is Reduced” Concern: Loss of power at high speed, dangerous stalling in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668996June 24, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazards and swerving through heavy traffic. I took it to the dealership and they didn't find any issues... of course. It did it again I took it back. They didn't find anything and then it stopped. Now fast forward today... my daughter drove to the store and the car cut off in the middle of the street. The way she explained it to me it was similar to what happened before. Except it cut all the way off this time. Same error on dash something like, "switched to low power." So I'm panicking. My husband and I go down and I try to start, it wouldn't start a few times. But eventually it did then cut off. Then it cut on when I kept slightly on the gas like I know to do with an older car. So... long story long... I got us home but with limited power and hazard lights. I'm glad we made it home safely and my daughter was shook up but she's safe. I'm terrified to let anyone else in the car let alone drive it. It could've been deadly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668995June 24, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazards and swerving through heavy traffic. I took it to the dealership and they didn't find any issues... of course. It did it again I took it back. They didn't find anything and then it stopped. Now fast forward today... my daughter drove to the store and the car cut off in the middle of the street. The way she explained it to me it was similar to what happened before. Except it cut all the way off this time. Same error on dash something like, "switched to low power." So I'm panicking. My husband and I go down and I try to start, it wouldn't start a few times. But eventually it did then cut off. Then it cut on when I kept slightly on the gas like I know to do with an older car. So... long story long... I got us home but with limited power and hazard lights. I'm glad we made it home safely and my daughter was shook up but she's safe. I'm terrified to let anyone else in the car let alone drive it. It could've been deadly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668641June 23, 2025
UNKNOWN OR OTHER
The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is very hard to do when it happens while trying to maneuver while the wheel is not centered as the controls are not accessible. While always annoying, it is very dangerous when trying to make such a maneuver and losing all concentration by blaring radio or attempting to move my hands on the wheel mid turn. This was a problem from the first day we bought the car and it was noted that my local dealer could fix it under warranty (I purchased from an out of town dealer). That dealer told me that GM was refusing to fix anything, insisting that I wait six months to see if a seemingly unrelated software update fixes the issue. The manager at my dealership has been trying to get approval and did get approval to replace a part in attempt to fix it. That did not work and they are now refusing to replace the other part that has fixed a similar issue for others. I believe they replaced the module that processes the sensor information, but are refusing to replace the sensor (volume wheel) itself. This car would have been crashed by many other drivers who could not cope with such in-vehicle distraction - this includes my daughter who refuses to drive the vehicle and really doesn't like riding in it. GM needs to fix this ASAP for myself and any other experiencing the issue. I do have videos of the behavior available, but can not attach them here because they are not accepted. It has been over 2 months since the dealer initially looked at the issue and the warranty repair was denied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668584June 23, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving my vehicle and went to make a left turn out of a parking lot into traffic and my engine shut off and my car rolled into traffic and the check engine light turned on. All of the other functions in the car stayed on i.e. radio, air and all the lights. I had to have the car towed to a mechanic the mechanic was unable to diagnose my car so it was then brought to a chevy dealership. The dealership stated my car worked fine with no issues and tried to return the vehicle back to me I insisted they keep testing the vehicle. They drove the vehicle around the parking lot again in circles and the cars engine shut off and is unable to be turned back on. GM and CHEVY are stating they have no idea why this is happening. I am very concerned about this considering they tried to return the vehicle to me stating their were no issues and ignoring my concerns at first, I had to insist that they keep checking the vehicle and now it will not even turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668572June 23, 2025
SERVICE BRAKES
Driving at abut 10 mph, my brakes did not respond to pedal pressure... I had to stomp very hard on the brake pedal to have any slow down effect.... various warning messages flashed across the dashboard (see attached files)... After stopping, I turned off the car and turned it back on, the problem continued to exist..... then, after about 1 hour, I tried again and all systems were working fine. I took the car to Chevrolet Service, and apparently there were no OBDII codes stored in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668386June 21, 2025
ENGINE
Vehicle consuming oil to the point where the engine is knocking. I have to constantly add oil to the vehicle to keep it at optimal levels. Already had to replace the engine once out of my own pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668230June 20, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668263June 20, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving one day and my radio shut off, screen black and no sound. Came back on like it rebooted. Worked fine. The next day it did the same thing but only the screen went out but for longer this time. I work at a collision center and used our scanner to see what the problem might have been. It was giving a bunch of codes for radio and onstar. The next day it was perfectly fine. So I scanned it again just to see if the codes were still there. They weren't, but instead had 2 codes for brake control module in my engine and my transmission. My fan in the front has also been making slowing down and speeding up randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668135June 20, 2025
SERVICE BRAKES
I own a 2019 Chevy Equinox LT 1.5L and am experiencing the exact symptoms described in GM recall 18V576000. After 1–2 hours of driving, the rear brakes begin to drag, creating hesitation during takeoff. The issue resolves after the vehicle cools down. Both my mechanic and independent research confirm this is the same safety defect described in that recall, but my VIN is not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668262June 20, 2025
FUEL/PROPULSION SYSTEM
Fuel pump went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668009June 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I BOUGHT THIS OFF OF A PRIVATE PERSON ,SHORTLY AFTER IT STARTED NOT TAKEN ITS GAS AND DYING OUT ON THE HIGHWAY OR SHORT ERRANDS ,I STARTED PUTTING A BUNCH OF MONEY IN IT IVE REPLACED ALL I KNOW TO DO AND IT STILL WONT TAKES ITS GAS ,I HAVE BEEN STALLED IN AN INTERSECTION BEFORE BECAUSE I HAD NO PEDAL IF YOU TURN IT OFF IT STARTS BUT JUST WONT TAKE THE GAS ,I HEARD THIS VEHICAL WAS RECALLED AND I DONT KNOW IF ITS NEVER BEEN FIXED OR WHATS GOING ON WITH IT ,IVE HAD IT TO MANY MECHANICS AND NO ONE CAN FIX IT ,CAN YOU TELL ME IF ANY OF THIS IS ON THE RECALL LIST AND IF ITS BEEN TAKEN CARE OF IT ? I CANT DRIVE IT LIKE THIS ITS TOO DANGEROUS . I BOUGHT THE CAR IN 24 , AND ITS NEVER RAN SINCE WITH OUT ISSUES THAT NO ONE CAN FIND THE PROBLEM OF FIX IT THE RIGHT WAY ,THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668010June 19, 2025
VISIBILITY/WIPER
At certain sun angles and times of day, the reflection from the dashboard onto the windshield is so strong that it makes it hard to see the road well enough to drive safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668012June 19, 2025
SERVICE BRAKES
I was driving brake pedal went causing me to use emergency brake to stop. Took and got it diagnosed. The brake vacuum went out. The repair bill was $680 that have to pay tomorrow 6-19. I had someone in my car that I was transporting. This could end very card if I was an experienced CDL driver. My car 2019 Chevy Equinox only has 107,310 miles. I am so frustrated this is not on the recall list for the same problem other GM owners were having
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668021June 19, 2025
VISIBILITY/WIPER
Driver side mirror changes position at start of vehicle for no reason. This makes for a very dangerous situation while driving as nitro has moved and is showing other than where it was set at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667865June 18, 2025
ENGINE
excessive oil consumption 1qt per 600 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667560June 17, 2025
VISIBILITY/WIPER
While driving my 2024 Chevy Equinox EV, intense glare reflects off the dashboard and windshield under certain lighting conditions, especially in sunlight. This glare creates severe visibility issues, at times completely blinding the driver and making it unsafe to operate the vehicle. The issue poses a significant safety risk not only to me but to other drivers and pedestrians. The problem is consistent and reproducible, but no warning messages or indicators are shown. I have not yet had it formally inspected by the manufacturer or dealer, but the issue appears to be a design flaw affecting visibility. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667286June 16, 2025
VEHICLE SPEED CONTROL
When the vehicle is in one pedal mode, and the car drive is switched to reverse, the car moves backwards and does not slow down contrary to one pedal mode which does not move unless the accelerator is depressed and will slow down when in forward drive. The 2023 Chevy Bolt EUV does operate in One Pedal Mode in both directions. This is a dangerous situation for EV drivers since the car can backup over a person since the car says it is in one pedal mode but it is not functional in reverse. EV's should not have to simulate torque convertors of ICE vehicles since that was a mechanical issue. This is completely not necessary for the car to move backwards on it own. Period! This behavior is very dangerous and should be corrected in software update to the user.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667197June 16, 2025
EXTERIOR LIGHTING
When activating the blinker to make a right turn, after completing the turn the blinker turns off, but the force causes the lever to drop far enough that the left blinker activates. Since I've had the vehicle (about 8 months total), I notice this happen more than half the time I use the right blinker. From a quick Google search, this seems like a common problem which may lead to confusion when driving. The dealership I went to doesn't seem to have a fix for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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