Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11671193July 3, 2025
ELECTRICAL SYSTEM
Sunroof is throwing a code that there is an obstruction. Sunroof will not close. Chevrolet could not fix. I was sent home with out any answers and was told they would contact me. That was over a week ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670917July 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670912July 2, 2025
ENGINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that occasionally while coming to a stop, the vehicle unintendedly shut off, with the check engine warning light intermittently flashing. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,865.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670901July 2, 2025
ENGINE, STEERING, UNKNOWN OR OTHER
My vehicle has been completely shutting off without warnings on me on major freeways , highways , roadways, other motorists gives my car a jump each time. This is a serious safety hazard for me & other motorists
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670428July 1, 2025
ENGINE
This car burned through oil like you would not believe. I was unaware of the issues surrounding the engine in my 2013 Chevrolet Equinox until my engine stalled and completely shutdown while I was driving to work in January 2025. I was very lucky I was the only one on the road at the time and was able to move the car to the shoulder but had I been on the highway, I could’ve died in a wreck that would cause. Huge safety issue. The low oil pressure light came on right before but hadn’t done so at all prior and I had been super deligent with all oil changes. It truly just burned up all that oil and the engine to this day has yet to start again. Purchased the car used in Santa Ana, CA in. February 2024. Mechanics had looked it over thoroughly during purchase and before we took it across country and found zero issues yet 11 months later the engine was toast. Now I am stuck with a piece of garbage in my driveway that I still owe money on. This has to be a violation of consumer laws now knowing that GM has been aware of this issue for over a decade!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670465July 1, 2025
VISIBILITY:WINDSHIELD WIPER/WASHER
Windshield wipers mechanism popped on my Chevy equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670613July 1, 2025
VISIBILITY/WIPER
Bad glare from the front shiny plastic dash section onto the windshield during sunny days. It makes it hard to see and is a hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670635July 1, 2025
VISIBILITY/WIPER
component- windshield wipers available for inspection-yes How was your safety or the safety of others put at risk? I was driving in light rain at first, turned on the windshield wipers on low. Slowed for a service vehicle and the rain became heavy so I moved the selector to high on the second or third pass across the windshield they quit, I could not see anything. I had to roll down my window and stick my head out to see so I could get off the road. I had to wait for the rain to stop before I could move. I first checked the fuses, it was fine. I can hear the wiper motor working. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No got the car home before the next rain Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No absolutely no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670364June 30, 2025
ENGINE
Have a 2013 Equinox. After driving for 30 minutes the Stabilink light comes on, car car shakes & extreme reduced power. Now my car will not start have been without car. And about to lose my job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670279June 30, 2025
FUEL/PROPULSION SYSTEM
My vehicle completely stopped. My vehicle would not start. I had to have it towed to a mechanic. I was advise that fuel pump module had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670035June 29, 2025
ENGINE
Gm motors sent a recall for 2013 chevy equinox due to bad pistons and excessive oil consumtion . Took to dealership to attempt to fix but they denied to. My car now stalls after a thousand miles in after oil change and it continues to do so while I'm driving. I'm concerned as for my own safety and the others that my car might suddenly die on the highway while traveling to work. I need help with this matter please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670063June 29, 2025
WHEELS, STRUCTURE:BODY, STEERING
Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On May 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669874June 28, 2025
VISIBILITY/WIPER
There is significant reflection of the dashboard onto the windshield, especially in sunlight, that often makes it almost impossible to see adequately out the window. I have had to buy a dash mat to cover the top of the dashboard, which helps, but the parts not covered still reflect. The dash material is a black plastic that reflects too much. This is a serious design flaw in my opinion. I believe Chevrolet should be required to replace this piece with a better design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669935June 28, 2025
VISIBILITY/WIPER
Significant reflection from dashboard on front glass in sunlight which severely restricts forward visibility in certain conditions Appears to affect a lot of other drivers too as documented online and with companies selling diy fixes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669940June 28, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
1st Incident: Code P2138 - Accelerator Pedal Sensor In March of 2024 - driving on highway dashboard warning lights illuminated(traction control & reduced engine power) vehicle went into limp mode putting my family & I in danger due to traffic volume and speed on highway. Had to drive on berm at speeds below 25mph to exit freeway safely. Removed battery cable to reset computer. Taken to Serra Bartlett Chevrolet in Memphis- couldn't get vehicle to repeat error. 2nd Incident: Code - P2138 June 2024 - while traveling on highway same dashboard warning signals & car went into limp mode. Had to maneuver to the berm to exit the highway safely once again putting my family in danger at speeds below 25 mph exit. Vehicle was towed to Serpentini Chevrolet the Accelerator Pedal Position Sensor was replaced under the extended warranty. 3rd Incident - Code P2138 June 2025- while traveling on highway, same dashboard warning signals & car went into limp mode again. Had to maneuver to the berm to exit the highway putting my family in danger again at speeds below 25mph. Removed the battery cable to reset computer - was unsuccessful. Contacted Jeff Schmitt Chevrolet - had to drive the vehicle over 35 miles on the berm of the highway at speeds lower than 25 mph to get to dealership. Upon arriving they ran the codes and annotated the P2138 code. The next morning when the Technician checked the vehicle the computer had reset itself and everything was checking out fine, the code was still in the vehicle history . The sensor was under warranty and we inquired about replacement because the code showed failure, the dealership stated GM would not replace the part because it tested good. But I could pay to have it replaced if I paid for it. GM Service Bulletin No:074-06-04-019F clearly states they are aware of issues with this vehicle, yet I cannot get it repaired to my satisfaction It puts myself and my family under extreme danger while driving this vehicle on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669803June 27, 2025
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at various speeds, the vehicle decelerated unintendedly and jerked violently. The contact stated that the failure recurred consistently while driving. The vehicle was taken to the dealer several times, and the contact was informed that fuel was not reaching the engine. The dealer determined that the fuel pump needed to be replaced. The contact stated that upon towing the vehicle back to the dealer, the dealer replaced the fuel pump. Additionally, the contact stated while driving at an undisclosed speed, the vehicle made an abnormal loud sound. The vehicle was taken back to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact sent an email to the CEO of GM, but no assistance was provided. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669810June 27, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Equinox. The contact stated that upon attempting to park their vehicle, or attempting to shift into reverse, neutral, or into drive, the shifter becomes extremely difficult to put into gear, and a message will display on the instrument panel that stated "Conditions not correct for shift", and all of the warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the valve body and would need to be replaced. The vehicle was repaired however the failure persisted. The contact noted that this is the second occurrence of their vehicle needing to have the valve body replaced. The manufacturer was notified of the failure. The approximate failure mileage was 870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669724June 27, 2025
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Electronics on car entirely go out including: Headlights, Turn signals, Hazard lights, Airbags, Electronic braking, Traction control, Tire pressure monitor, Fuel gage measurement, Speedometer, Odometer, Temperature gage and All Advanced Driver Assistance Systems. The vehicle has been to the dealership on 4 separate occasions from May 16th - June 27th 2025 Various inspections and repairs have been confirmed and completed by Dealership: Empire Chevrolet of Hicksville located at 236 South Broadway, Hicksville, N.Y. 11801. After driving for about 1 day the problems persist. The car is being brought back to the dealer tomorrow 6/28/25 for a fourth service call for the same issue. Driver and passenger safety is at risk due to lack of headlights, turn signals, hazard lights, airbags, electronic braking and speedometer etc... Warning lights appear simultaneously with electronics malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669176June 25, 2025
VISIBILITY/WIPER
Saturday it was very bright and the Sun reflected off the dashboard in this car and put an image of the dash board on the windshield obstructing my vision. It was very hard to see and a pedestrian seemed to pop out nowhere while driving in parking lot. I was either distracted by image of dashboard on windshield or it obstructed view by it either way it prevented me from seing the pedestrian clearly because theres an image of dashboard on the windshield. This seems very dangerous, this is my wife's car and I would hate for her to have to live with killing someone because of reflective dashboard. Hope there is something you can do as its gets bad when your driving down road at 70mph and can barley see out windshield all sudden but it was the close call with the pedestrian that finally motivated me to find someone that could possibly do something about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668960June 24, 2025
VISIBILITY/WIPER
Sun glare from the front windshield makes the visibility low, you see the full reflection of the dashboard of the vehicle, including the reflective silver lining of the infotainment system to the window where the glare from that particular part bounces back to the drivers eye.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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