Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11678031August 2, 2025
VISIBILITY/WIPER
Front wipers stop working in the middle of a rain storm while driving down the highway we were unable to see anything(road/cars)out of the window. We had to put on flashers and stick head out of a rolled down window to (which with rain slapping you in the face is not safe either) try and get to a shoulder on the highway safely. My hubby and I were terrified and thought we were going to die or cause harm to others on the highway. After rain slowed down we got home very slowly with hazard light running. Once home I searched the web for problems that could have caused the wipers to suddenly stop. Results were to check fuses and relays (all checked out fine). I read that it could be a bushing on linkage arm that came off. Husband and I took off wipers and the cowl and sure enough linkage arm bushing had popped off of the ball joint. We tried to replace old bushing with a new one and put everything back together as it was taken off. Turned on wipers and it popped right back off. My car is now sitting in the yard unusable because I can not safely (for my family or other families out there) go any where because it is raining/will rain. There were no warnings or messages nothing they just stopped moving. One of the most scariest things in our lives, so glad our kids and grandson was not with us when it happened and that by the grace of God my husband and I made it home safely. This is very dangerous. It is also not uncommon due to information/videos on the internet. Please help correct this dangerous issue. Car is available for inspection any time Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677464July 31, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving approximately 20-30 MPH, the vehicle jerked and stalled, and the vehicle was nearly rear-ended. There was no warning light illuminated. The contact immediately made a turn into the nearby independent mechanic shop parking lot. The contact stated that the vehicle was able to restart; however, the failure recurred while the vehicle was being test-driven by the independent mechanic. The mechanic diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677584July 31, 2025
UNKNOWN OR OTHER
There are several 2010-2014 Equinox that are having same problem. The oil smells like gas, and it burns through 4 quarts of oil before I hit 3,000 miles. I see that in 2019 there was a class action lawsuit against Chevy for putting the wrong pistons and O-rings in the 2010 through 2014 Chevy equinox 4 cylinder models. I believ this is the issue and what is causing the burning oil issue for my vehicle. I have never recieved any recall for this. Please advise on what to do next to rectify this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677338July 30, 2025
AIR BAGS
On July 1, 2025 I was involved in an accident and none of my airbags deployed. Car was inspected by police, insurance company and General Motors who haven’t sent me the report yet. No warnings or symptoms appeared.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11677107July 29, 2025
TIRES:SIDEWALL, TIRES, TIRES:TREAD/BELT
Purchased my 2013 Chevy Equinox from certified Chevrolet dealer in 2023. All 4 of my tires are: Michelin Latitude Tour M+S (Radial X Green), P235/55 R18. DOT M33J 007X 3012. These are the same tires that were on my SUV at time of purchase & are still on it. Upon purchasing from the dealership, the tires appeared somewhat cracked around the outside walls & where the tread meets the tires. Not being sure how to read all info on tires, I only went by the thickness of the tread, which was great & I didn't question the cracks too much. In the fall of 2024, took my SUV in to have the oil & filters changed, tires rotated, etc, as yearly maintenance. Was made aware at that time by the mechanic that the tread & side walls on the Michelin P235/55 R18 were becoming deeply cracked & I should plan on looking to replace the tires for safety reasons as soon as possible. I don't do a lot of driving, except for around town, so I figured I'll replace them sometime within the next year. I'm now in "the next year". It's 2025 & I've noticed over the last 4-5 months, I am losing air frequently from all the tires & am making biweekly trips to the gas station air pumps. In the past 2-3 months the cracks have increased significantly & now I'm afraid to fill to the recommended air pressure. I think these tires are quite dangerous in the way they seem to be breaking apart. My plan is to get them replaced as soon as I'm financially able. My SUV, only had about 36,000 miles on it when I bought it in 2023. Now it only has 42,000. I don't understand how these tires could be in such bad condition with such awesome, thick tread. I've found an awful lot of complaints re: these specific Michelin Latitude Tour Tires breaking/splitting apart. I don't understand why these specific tires haven't been recalled. There's an incredible danger in driving with these faulty tires. I'm surprised there's been no reported accidents. I'm now afraid to drive much at all, until I can get them replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676711July 28, 2025
ENGINE, SERVICE BRAKES
While driving on the freeway at 75 mph my vacuum pump seized and shattered, causing me to loose all breaking power, damaging my engine beyond repair and endangering my life and numerous other drivers on the road. There is a current recall on the particular year, make and model for this issue but my VIN is not included so the dealership refuses to fix the issue.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11676790July 28, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Engine light continues to turn on after taking it to shop multiple times and no one can find the problem. Code shows P0299. Everything has been checked and there’s nothing to correspond with this code. This has been going on for a year now with multiple fees paid to diagnose and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676843July 28, 2025
VISIBILITY/WIPER
The harsh angle of the windshield and the semi-reflective nature of the dash leads to extreme reflections during sunny conditions. This is a safety hazard that can lead to dangerous situations due to the grey/white blocks and stripes in the drivers vision. This is a widely documented issue with Equinox EVs 2024 and beyond.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676535July 28, 2025
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
parabrisas agrietado , puerta no coinside, air bag..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676538July 28, 2025
AIR BAGS
Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676539July 28, 2025
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Sistema monitor de llantas . P225/65R27
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676571July 28, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Apparently my vehicle is experiencing the same fuel system and infotainment issues that others have been recalled for. As someone who has been diagnosed with car related PTSD; these issues have become very distressing to say the least. The infotainment system has shut off countless times while driving. I was traveling and missed my exit,I've also been abruptly been disconnected from important work calls and doctors offices. The fuel system is leaking fuel and the smell comes through the vents. As one of two people that utilize this vehicle that are asthmatic; this is very dangerous for us. Also my toddler aged niece cannot ride because of the harsh chemicals she would have to breathe in. Because of the leaking fuel, I'm terrified that it could breakdown anywhere or better yet worse catch fire while I'm driving. I have attached photos of the issues,unfortunately I can't upload the videos but I have countless in regards to the infotainment system and a video message from the mechanic in regards to the fuel system. If there is anyway I can send them also,it would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676637July 28, 2025
VISIBILITY, BACK OVER PREVENTION
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at undisclosed speeds, the glare of the sun entering through the windshield was distracting while driving. Neither a dealer nor an independent mechanic was contacted. The contact stated that after shifting to drive(D), the rearview camera failed to turn off as needed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676200July 25, 2025
VISIBILITY/WIPER
If the sun hits the windshield just right, the reflected glare from dash on the windshield makes it dangerously difficult to see the road. Sometimes it is so blinding that I have to slow down well below the speed limit which is also dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675983July 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact stated that one and a half quarts of oil needed to be added every two days. The vehicle was taken to the local dealer to be diagnosed and it was determined that the failure was caused by the timing belt sagging, and the piston being burned. The dealer stated that the gasket kit, timing chain, tensioner, sensor, guards, actuator, and bolts needed to be replaced. The vehicle was repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675631July 23, 2025
VISIBILITY/WIPER
There is severe glare across the entire windshield, caused by the highly reflective surface of the dashboard. This is making it hard to identify small and medium objects in the road such as small cars, bicyclists, pedestrians and street signs. I have noticed my visibility and reaction time is significantly impaired despite staying focused and attentive to my surroundings. It is always reproducible on sunny and partly sunny days; it is often reproducible on cloudy and overcast days. The dash is available for inspection. I've notified the dealership and am awaiting their response. There is no other way to know the problem exists until driving in sunny conditions which was first noticed one day after receiving the car from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675764July 23, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving my 2022 Chevrolet Equinox, the car suddenly stalled on a city road. This occurred in a busy area with multiple stops and traffic signals. I was accelerating after a stop when the engine cut off abruptly, without any prior warning lights or error messages. I was able to coast to a safe stop, but the incident was frightening and dangerous. The vehicle was towed to a dealership and inspected. They diagnosed the issue as a failure of the Fuel Pump Control Module (FPCM). The part was not covered under my powertrain warranty despite being essential to the operation of the vehicle. The dealer confirmed this failure and replaced the part. The total repair cost was $592. When I attempted to check my eligibility for the NHTSA Campaign Number 23V013000 (regarding a fuel pump defect that may cause stalling for same 2022 Chevrolet Equinox), my VIN was reported as not currently eligible, even though the issue I experienced matches the recall description. The vehicle has since been repaired and has been operating fine, while I didn’t experience any stalling, I’ve noticed the gear shifts more closely now — they feel very quick or more noticeable than before, but no warning lights have appeared. I am filing this complaint to formally document the safety issue I experienced and to request a review of my VIN in light of the recall. A sudden stall on a city road puts drivers and passengers at significant risk, and I believe this is a serious safety concern that should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675398July 22, 2025
SERVICE BRAKES
Vehicle may be involved in GM Service Update N252494220 , Reduced Brake Performance. I cannot get a response from Chevrolet if the vehicle is part of the brake problem issue. Based on the information provided, this should be escalated to a recall. I also have not been able to get an answer from the selling dealer. Per the information in the Service Update bulletin, the vehicle was not to be sold until it was inspected for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675016July 21, 2025
VISIBILITY/WIPER
Windshield has HEAVY glare being reflected from sunlight hitting the dashboard. Almost looks like the entire windshield has a heads up display activated, except it's useless and just my dashboard. This significantly impacts visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675029July 21, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Chevrolet Equinox. The contact stated that there was an abnormal vibration sound coming from the vehicle while accelerating and decelerating with the stability control warning light intermittently illuminated on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed, and the contact was informed that the fuel pump was leaking. The contact stated that the fuel pump was replaced several times; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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