Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11693821October 16, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When trying to disengage cruise control, with button on steering wheel, brakes locked up going 75mph on the interstate. Would not unlock until I physically pressed brake pedal. If I had not been able to control the car, we would have been sent head first into the concrete barrier wall. Also, when trying to start car or put in into gear, it tells me to "press brake" when the brake pedal is pressed as far as it can go. Radio will randomly cut off and screen goes blank. Trunk button on drivers door does not open trunk without pushing it minimum of 5 times. Sometimes it takes more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693802October 16, 2025
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that the engine turned over but the vehicle to failed to start while attempting to drive the vehicle. After starting, the vehicle was difficult to turn off. The malfunction warning light was illuminated, and a message "Do Not Drive" was displayed. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. However, the vehicle was not repaired due to parts being on back order. The manufacturer was contacted and confirmed there was no active recall associated with the VIN. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693563October 15, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my 2024 Chevy Equinox EV in stop-and-go traffic, I experienced a sudden and violent application of the emergency braking system without warning or apparent cause. I was accelerating from a complete stop to approximately 5 MPH. The vehicle ahead of me was maintaining a distance of roughly 6 to 9 feet. Unlike previous instances where the vehicle has falsely detected an object and triggered a red warning light (without engaging the brakes), this time there was no alert or warning. The system immediately and forcefully applied the brakes, locking them completely. This abrupt action caused a near-whiplash effect and nearly resulted in a rear-end collision. I believe this may be a malfunction or overly sensitive calibration of the automatic emergency braking system. The lack of any visual or audible warning prior to brake engagement is especially concerning. I am reporting this incident to raise awareness of a potential safety issue that could endanger drivers and passengers. Additional Notes: • Road conditions were normal. • No obstacles or vehicles were detected in the immediate path. • The incident occurred during daylight hours in clear weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693602October 15, 2025
ELECTRICAL SYSTEM
OnStar telematics unit stopped working with no notification in the infotainment system. The LED light remained GREEN in color advising me that the OnStar system was working. Hundreds of people reporting the same issue across multiple GM vehicles. My vehicle has been at the dealership for almost two weeks and there is no ETA on when the replacement part will be received from GM. This is a known problem component that should have initiated a safety recall. Due to the non operation of the OnStar system, we no longer have access to the emergency notification if involved a traffic collision. We also no longer have access to the stolen vehicle tracking system. NHTSA needs to investigate this issue, especially since GM is taking their time with getting replacement parts to dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693524October 15, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at speeds between 30 and 50 MPH, the front end of the vehicle started wobbling and vibrating severely. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the front half shaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed of a TSB related to the failure, but no assistance was offered. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693429October 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormally loud sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 12 MPH. No warning light was illuminated. The vehicle was taken to the nearest mechanic, which was a Toyota dealer. The vehicle was diagnosed with a failed throttle body and a failed air cooler outlet tube. The contact was informed that the throttle body and the air outlet tube needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 52,827.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693430October 14, 2025
AIR BAGS
My passenger seat belt light on can you let me know what to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693082October 13, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have driven the vehicle 13,000 miles without incident. However, twice this week, once moving forward and once backward, the emergency parking brake engaged without warning, bringing the vehicle to an abrupt stop. In both cases it was daylight, clear weather, with no visual indication of an obstacle in the vehicle's path. In response I have turned off its automatic braking/collision avoidance features and will see if that solves the problem. What is concerning, however, is that this did not occur for 13,000 miles, and then abruptly started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693096October 13, 2025
POWER TRAIN, ENGINE
When gas is applied the transmission skips and doesn't get the power needed to drive car safely. I don't have any lights to indicate this is a problem within the engine. This recall has been issued for my vehicle but when I contacted the customer service for repairs, my vehicle information says there is no recalls for my vehicle. I did receive a letter in the mail stating my car has a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693101October 13, 2025
FUEL/PROPULSION SYSTEM
I bought this car 1 1/2 yr ago.. Thursday I was driving down the road no warning lights no sounds, it stalled.. I got it home by a friend towing it, and when I went to try to start it, I then had the check engine light come on, and it threw 3 codes.. P0017, P0089, P228D. I was told that the ecm was replaced but after researching this there has been multiple sites stating others are having same issue.. and some stating that their problem was fixed but it broke down again every time. I just want my car fixed. And the company should have to pay for it...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693146October 13, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicle seemed to accelerate when pulling into a parking spot at my work. It then launched over the curb sending me rolling down the hillside several feet. I required extraction and the car is now totaled. I am available to explain more and share pictures at your convince.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11692749October 11, 2025
ELECTRICAL SYSTEM
Rear tailgate. Borrowed vehicle from a friend for a trip. When opening the tailgate with the external switch it opens all the way and immediately comes back down about 12 inches or so then it immediately goes back up and immediately comes all the way down. My wife was almost trapped between the bottom of the tailgate and the floor of the storage compartment. When I tried it, I tried to hold it up when it started down for the second time and it was impossible for me to stop the tailgate from closing. It substantially overpowered me. There is a PROBABILITY that it could have broken her back or strangled her. Even more so if she was packing the car by herself. I exerted all my strength trying to stop the tailgate as I indicated before. I have not contacted anyone about this situation. The vehicle has a little over 84K miles and is in excellent condition. When I called my friend about the problem she said she was aware of it and is living with it because it would cost over $1,000.00 to fix it. I know she bought it used from Ferman Chevrolet in Tampa a few years ago. I was hoping to get it fixed for her before returning the car to her.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692697October 11, 2025
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
2022 CHEV EQUINOX STOPPED IN ROAD WHILE DRIVING. MECHANIC RAN CODE 8 MIN AFTER VEHICLE STOPPED. CODE CAME UP P129F FUEL PUMP DRIVER CONTROL. IT WAS TOWED TO BUTLER CHEV. MACON GA. THEY DID DIGNOSTIC AND SAID THIS PART WAS REPLACED FEB 10 2023. WE PURCHASED CAR FROM THIS DEALER NOV. 2023. LEE SERVICE ISLAND REP HAD CAR SEP 22 - 26 MON - THUR AND THEY RAN ANOTHER DIGNOSTIC AND THEY REPLACED FUEL DRIVER BOX MODULE. THE OTHER PART WAS NOT REPLACED. THIS SEEMS TO BE A BIG SAFETY PROBLEM. CAR STOPS WITHOUT NOTICE IN MIDDLE OF ROAD. I WOULD LIKE TO NOTIFY CHEV. THAT MORE INVESTIGATION NEEDS TO BE MADE ON THIS PROBLEM. WE WERE ONLY MINUTES FROM GETTING ON I 75 N IN ATLANTA TRAFFIC AND THE CAR STOPS DEAD STILL IN MIDDLE OF ROAD. WE COULD HAVE BEEN KILLED. i requested chev. to replace the part that the code read p129F by the mechanic on site 8 min. after the car stopped. he showed it was a recall and that was replaced 2/10/23 at another dealership but they chose not to do so. the part could be defective. we have owned car since 11/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692681October 11, 2025
POWER TRAIN
My 2022 Chevrolet Equinox, with just 72,000 miles, experienced a sudden and catastrophic transmission failure caused by a faulty transmission line clamp that broke, resulting in a rapid loss of transmission fluid while I was driving. I was able to pull over to safety, but was on the interstate going 75mph when my speed and vehicle power rapidly reduced. The vehicles around me were able to rapidly to respond, changing lanes and avoiding my rapidly slowing vehicle, but had they not had such quick responsiveness, there could have been a very serious collision. This unexpected failure destroyed the transmission and left me stranded. A side note (records are attached), the vehicle had been maintained at a Chevrolet dealership in accordance with all of their servicing timelines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692061October 8, 2025
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at a slow speed, the brake pedal was depressed, and the brake pedal was extremely hard and tight. No warning lights were illuminated. The contact was able to stop the vehicle because the vehicle was not being driven at a high speed. The vehicle was taken to the dealer where the failure was diagnosed as CAM shaft failure, timing chain, and vacuum pump failure. The contact was informed that the CAM shaft, timing chain, and vacuum pump needed to be replaced. The vehicle was repaired. In addition, the contact, who was an independent mechanic, stated that it was very important that the braking system operated independently. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 75,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692110October 8, 2025
POWER TRAIN
I’ve heard about some recalls and Technical Service Bulletins related to the transmission, especially the start-stop accumulator bolts possibly missing and some transmission lubrication concerns. I checked my VIN on the NHTSA website, and it shows no open recalls. However, I want to confirm: Whether my vehicle was part of any recall related to the transmission or start-stop accumulator bolts. If the recall was completed or if any transmission-related TSBs apply. Whether there are any service campaigns or software updates for the transmission control module that I should be aware of. Start-stop accumulator bolt missing leading to fluid leaks and possible failure, Missing transmission cup plugs causing lubrication issues, Valve body spacer plate replacement and transmission control module reprogramming. I am currently experiencing significant transmission issues including, symptoms like: rough shifting, slipping, hesitation, noises, fluid leaks, loss of power, which are severely affecting the vehicle’s drivability and safety. This vehicle only has 107K miles which only go over 7K from warranty. I am concerned that my vehicle may be affected by one or more of these issues — even if the recall was marked as closed or VIN was excluded in error. Given the volume of known transmission complaints for this model year and my relatively low mileage, I strongly believe this could be part of a broader safety defect that deserves further investigation. Please review this issue for potential inclusion in an investigation or expanded recall campaign. These transmission issues are not only costly but potentially dangerous, especially if they result in sudden loss of propulsion. This transmission issue is seriously impacting my vehicle’s safety and reliability. This matter is urgent due to the impact on vehicle safety and reliability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692048October 8, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 65 MPH, the vehicle stalled unexpectedly. There was no warning light illuminated. The contact stated that the accelerator pedal was depressed and traveled to the floorboard. The vehicle was able to be restarted. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691835October 7, 2025
UNKNOWN OR OTHER
Transmission is slipping when I accelerate the car is only 5 years old
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691833October 7, 2025
FUEL/PROPULSION SYSTEM
While driving on the highway, the vehicle lost power with no warning. Was able to get it to the side of the road and had it towed to dealership. The found the fuel pump module was at fault. Had it replaced and 2 weeks later the check engine light came on and same diagnostic code came up for the fuel pump module. (had just been replaced). Took to dealership again and they replaced the module again stating it could be a faulty part. Now again 3 weeks later the check engine light is on again. Same diagnostic code came up again stating it is the fuel pump module. Car is currently at the dealership for the third time in 6 weeks for the same issue. Thankfully there has been no personal injury involved but the car stopping while driving on a Highway is very dangerous and scary. This is definitely a crash risk for the driver /passengers and others on the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691799October 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed when the light changed, and the vehicle failed to respond. The contact stated that the STOP/START fuel saver mode was engaged. The contact attempted to restart the vehicle several times but was unable to restart the vehicle. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 2,983.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox