Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11697349November 4, 2025
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2025 Chevrolet Equinox. The contact stated that the vehicle was experiencing rough idling and sputtering at start-up. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed with rough idling and fuel injector failure. The dealer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697174November 3, 2025
SERVICE BRAKES
The vaccum pump for the braking system exploded in the cam shaft. Check system brake assist came up on the dash. The power brakes were non operational making it incredibly difficult to stop and increasing the distance by at least double. This is a 'known' issue with chevrolet but they have chosen NOT to issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697136November 3, 2025
POWER TRAIN
My car has a vibration, I went to the dealer after one week of buying it, they first told me it has a learning transmission and after it learns how I drive it will go away. I later found out there is not such thing, the vibration at first was at slow speeds 30 t0 40 mph. I made a complaint to gm and the dealer, the dealer felt the vibration but could find what was the cause and said gm has to receive several complaints and considered this normal, I have taken it back for service a advised them gain of the ,problem and was told they could not fine the problem to wait until it get worse . I took it back over 6 times with no answers. My last time they said there was slippage in the torque converter but gm would not do anything and told me to wait until it gets worse, it now vibrates from 2 mph to 60 mph and makes a low growling noise, the dealer has felt the vibration every time I had them drive it, I new from the start if was in transmission it now will be three years with no correction, I know vibration can cause other problems which could loosen something else, I do not feal safe and will not drive it out of town. All I get from the dealer is they now know it is in the trans, but keeps telling me to bring it back when it gets worse. I cannot accept that, they keep using this as a excuse not to fix the problem. What else can I do?, I know other gm suv have the same problem but gm will not admit to the problem until they get more complaints. what
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697109November 3, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on 10/9/2025 I pulled out of my driveway and less than 300 feet from my house I struck a deer. Weather was approx 50 degree and clear. There was no dew on my windows as I park my car in the garage. There was approximately $6200 worth of damage done to my vehicle and what concerned me the most was, the car never engaged the emergency stop. I mentioned this to the insurance company and they really had nothing to say. I have had bicyclists get too close to me on the road and my vehicle engaged the emergency stop. After repairs were done on the vehicle, they had a third party come in to do a calibration of all the sensors. He could not perform the calibration due to #PIT6274: Error Message Referring to Vision Camera system with DTC B1C48 - (Nov 4, 2024). I just dropped my vehicle off at the dealer and mentioned this to them and they are claiming there is nothing they can do about it. I started looking around online and have seen several other people complain about this and I knew it affected my Adaptive Cruise Control as I have gotten this error a couple times before and I just thought my window was dirty. What I did not know is this also affected my emergency stop as it does not tell me that in the warning. If this is a known issue, this is a serious safety concern and to have the dealer tell me there is nothing they can do is not acceptable. If the camera was functioning properly that morning, there is a good chance that I would not have gotten into an accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11696990November 2, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My car has been shutting down or going into limp mode. It has happened 4 times now and has left me stranded. The second time it happened I was going highway speeds and car lost power causing me to almost get rearended trying to pull my car off road. The 3rd time it happened my car stahled while idling and I could not get it to start back up in the middle of traffic at intersection. I have had injector and pipe replaced, ecm updated and now its going back to dealer as it is currently broke down again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696967November 1, 2025
ENGINE
Driving on the highway, nothing unusual or out of the ordinary. Within a 30 second span of time, the car started making a horrible rattling sound, followed by a loud snap sound, then smoke, then I was off the road with oil pouring out of the bottom of the car. Towed home, car was dropped off at the Chevrolet dealership mechanic. As far as I can tell, it fits the description that others have had with this car, namely that some apparent oil consumption issue that never came up on warning lamps resulted in the catastrophic engine failure that nearly launched me off the highway. The vehicle is currently awaiting diagnostics from the mechanic, and I have yet to hear back from them over a week later. There were no warning lights of any sort, and the oil life meter said there was 38% oil life remaining before it would need an oil change. If I had known about this issue before I bought the car, there is a 0% chance I would have bought it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11696741October 31, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696826October 31, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My cars automatic braking system stops when there is no present need. It brakes with extreme force. It has happened multiple times to both myself and my husband while driving. The car stops and instantly I think I must have hit something that stopped the car. There isn't anything closer than 10 - 20 or feet away. this happens at a slow speed and is very startling. We took in in to the dealer yesterday and they told us they couldn't replicate it. It happened to my husband this morning again. I looked online to see if there are any complaints to which I saw that there have been numerous complaints. Some stating that this phantom braking has happened on the highways at speeds of 65-70 mph. The thought of that is so frightening. An accident with injuries or deaths could occur. Please look into this. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696882October 31, 2025
ENGINE
THE ENGINE FAILED. MY SAFETY WAS NOT AT RISK. THE PROBLEM WAS CONFIRMED BY AND AUTO REPAIR SHOP. THE CAR WAS NOT INSPECTED BY A MANUFACTER OR THE POLICE. AND THERE WAS NO WARNING LAMP OR MESSAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696717October 31, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving South bound on an early morning drive in bright sun, the Forward Collision Avoidance/Alert System and Adaptive Cruise Control kept intermittently disabling itself. This continued to happen for 20 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696270October 29, 2025
SEATS
In the 2019 equinox the power driver seat reclined completely on its own and will not sit back up. All other functions work on the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696392October 29, 2025
VISIBILITY/WIPER
Visibility under certain conditions is very poor. Reflection on the windshield from the dash creates unsafe driving conditions. It is especially bad when driving into a dark area like a parking garage or car wash. Almost impossible to see other vehicles or people. Polarized, sunglasses, eliminates or reduces the reflection but they are not always within reach. This is not an isolated incident. It is a constant problem with the vehicle design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696317October 29, 2025
TIRES
The contact owns a 2024 Chevrolet Equinox equipped with Continental Tires, Tire Line: Crosscontact RX, Tire Size: 275/40/R21, DOT Number: IVY03HFMJ0224. The contact stated that while driving at an undisclosed speed, the contact briefly felt violent vibrations coming from the vehicle before the vehicle suddenly veered sharply to the right, slightly leaving the roadway, resulting in damage to the passenger’s side front wheel and tire. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with an unstated failure with the tires. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 82,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696185October 28, 2025
FUEL/PROPULSION SYSTEM
In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has only 58,249 miles on it. I refused repair and told them there were several recalls, but not for my year. Apparently this is a major problem with the Chevy Equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696036October 28, 2025
ELECTRICAL SYSTEM
My vehicle has been at the dealership for over a month for an issue with the HVAC system. The technician and GM engineering support believe the problem is related to a faulty acuator, which requires the entire dash to be removed for repair. (See pictures) This is extremely concerning for a new vehicle with very low mileage. An HVAC acuator failure in a brand new car should not occur, and the repair is invasive- involving disassembly of the major interior components. I am worried this will lead to creaks, rattles, or compromised fit and finish afterward, as well as potential damage to electronics, airbags, and trim panels. In addition, this problem appears to be widespread among other 2025 Equinox owners, based on multiple reports in owner forums describing identical HVAC noise or clicking problems linked to acuators. GM has not yet issued a recall or service bulletin addressing it. Given the scope of disassembly required and the frequency of similar reports, this should be reviewed as potential design or component defect affecting vehicle reliability and safety systems (defrosting performance and interior air management).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696027October 28, 2025
UNKNOWN OR OTHER
When using the factory-installed wireless charging pad, my phone becomes extremely hot within minutes of charging. The heat builds quickly, to the point that the phone must be removed immediately to prevent potential damages or safety risks. This has happened consistently, and I have not removed the phone case because I should not have to- the charging pad is designed and advertised to work safely under normal use conditions, which includes phones in standard protective cases. Regardless, the level of heat generated is excessive and concerning. This issue raises serious safety and design concerns, including the potential for battery damage, device malfunction, or even fire risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696023October 28, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
When there is dew, condensation, or rain on the windshield, the Front End Collision Warning system becomes inactive and displays the message: "Front End Collision System Inactive-Clean Windshield." This happens frequently, even with light moisture, and the warning system remains disabled until the windshield dries completely. Given that wet or low-visibility conditions are precisely when collision avoidance features are most critical, this failure creates a serious safety risk. I have verified that the windshield is clean and that three are no obstructions on the camera or sensors. Despite this, the system consistently deactivates whenever moisture is present. This issue appears to be a design or sensor calibration problem, not a maintenance issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696019October 28, 2025
VISIBILITY/WIPER
When driving in sunny conditions, there is an intense glare reflecting from the interior trim- specifically the "chrome" trim on the middle console. The reflection is so bright that it becomes blinding at times, making it difficult to see the road clearly and creating a serious safety hazard. This issue occurs consistently whenever sunlight enters the cabin and reflects off the trim's surface. It is extremely distracting and has the potential to cause temporary vision impairment when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695861October 27, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Yesterday the car was moving forward at 2-3 mph, when the brakes suddenly engaged without warning, bringing the car to a sudden stop, violently enough that I thought I had been in a collision. However, there were no cars behind me, and the car in front was about 20 feet away, also moving forward slowly. No pedestrians were in view. A light mist was falling, but otherwise the weather and visibility were fine. If there had been a car close behind me, or if this had happened on a highway, a serious accident could have resulted. A quick internet search shows that this problem has been reported by other Equinox owners, and the only apparent fix is to disengage the automatic braking system. This is a safety issue (both the unexpected braking problem itself and the unsafe fix of disengaging a major anti collision feature), and warrants a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695880October 27, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Equinox. The contact stated that while depressing the brake pedal, there was an abnormal grinding sound coming from the rear brakes. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the rear brake pads and rotors needed to be replaced. The contact completed the work himself. The contact recently took the vehicle the vehicle in for service at a dealer and was informed that the rear brakes and calipers would need to be replaced soon. The contact stated that the pads and rotors had been replaced approximately one year ago, and the vehicle was not driven daily. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V576000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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