Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10489528December 22, 2012
FUEL/PROPULSION SYSTEM
EXTREME GASOLINE SMELL FROM RIGHT REAR OF VEHICLE. TOOK VEHICLE TO DEALERSHIP AND THE REPLACEMENT OF THE FUEL PUMP MODULE COST $998.47. WE RECEIVED A RECALL NOTICE #12190 , SUBMITTED A CLAIM AND WAS DENIED DUE TO THE LEAK WAS ON THE DISCHARGE LINE INSTEAD OF THE VENT LINE.THE WHOLE PART IS FAULTY AND CAN CAUSE A FIRE OR SERIOUS INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489448December 21, 2012
STRUCTURE, VISIBILITY
A CHEAP PLASTIC PART (AIR TEMPERATURE CONTROL DOOR ) BREAKS AND YOU LOSE ALL HEAT AND CANNOT DEFROST OR DEFOG WINDOWS, AND AS SUCH HAVE VIRTUALLY NO VISIBILTY, WHICH IN MY OPINION IS A VERY SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489409December 20, 2012
EQUIPMENT:ELECTRICAL
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEATER MALFUNCTIONED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489315December 19, 2012
AIR BAGS
I WAS DRIVING, HIT ICE, FISH TAILED, STARTED TO SPIN, WENT HEAD FIRST INTO THE MEDIAN, PROBABLY GOING 30-45 MPH. AFTER THAT WE CAME TO A STOP, AND WERE HIT BY A SEMI TRAILER TRAVELING AT APPROXIMATELY 45-60 MPH. NEITHER IMPACT SET THE AIR BAGS OFF AND WE BELIEVE THAT IT SHOULD HAVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10488901December 16, 2012
VISIBILITY/WIPER
HEATER BLOWS COLD AIR AND DEFROST DOES NOT WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488726December 13, 2012
STRUCTURE
THE CHEVY EQUINOX HAS A HISTORY OF WATER LEAKING INTO THE SPARE TIRE WHEELWELL. MY 2007 EQUINOX IS NO EXCEPTION. IT WAS REPAIRED IN 2009 UNDER WARRANTY. THE REPAIR LASTED FOR A WHILE THEN THE WHEELWELL STARTED FILLING UP WITH WATER AGAIN. LAST SUMMER I WAS USING A WET AND DRY VAC TO TAKE THE WATER OUT, ONLY TO HAVE IT FILL UP LATER ON. GM PUT OUT A MAINTENANCE BULLETIN IN 2009 FOR THIS PROBLEM. THEIR INSTRUCTIONS DID NOT FIX THE PROBLEM. THERE IS NO RECALL FOR THIS, WHY I DON NOT KNOW. THE WATER CREATES A TERRIBLE SMELL, FOGS UP THE WINDOWS ON THE INSIDE, CREATES ICE ON THE INSIDE OF THE WINDOWS DURING THE WINTER, CAN CREATE MOLD THROUGHOUT THE CARPETING AND SEATS AND IS JUST A COMPLETE PAIN IN THE ASS TO KEEP DEALING WITH THIS. WHY HAS THERE BEEN NO RECALL ON THIS ISSUE? MANY, MANY, MANY COMPLAINTS ARE OUT THERE ON THIS PROBLEM WITH NO COVERAGE FROM GM. THIS IS NOT AN OWNER CAUSE. IT IS A MANUFACTURING CAUSE. OWNERS OF THE EQUINOX NEED A RECALL INORDER TO TAKE CARE OF THIS WITHOUT PAYMENTS FROM THE CUSTOMER. CHECK IT OUT AND SEE HOW BIG THIS PROBLEM IS. THIS IS A PROBLEM WITH VARIOUS GM VEHICLES AND YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488628December 12, 2012
FUEL/PROPULSION SYSTEM
2007 CHEVROLET EQUINOX REGISTERED IN AZ, CA, NV ARE AFFECTED BY RECALL BECAUSE THEY MAY LEAK GAS FROM FUEL PUMP MODULE. I OWN THE SAME MAKE, MODEL, AND YEAR VEHICLE WITH A LEAKING FUEL PUMP ASSEMBLY BUT BECAUSE MY VEHICLE WAS NOT REGISTERED IN ONE OF THE THREE STATES ITS NOT AFFECTED. I FIND IT HARD TO BELIEVE ITS A COINCIDENCE MY VEHICLE HAS THE SAME PROBLEM. I'D LIKE SOMEONE TO EVALUATE IF THIS PROBLEM EXISTS IN ALL EQUINOX VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487702December 7, 2012
FUEL/PROPULSION SYSTEM
I STARTED SMELLING GAS WHEN I STOPPED THE CAR. THERE WAS A GAS LEAK. I TOOK IT TO THE GARAGE AND THEY TOLD ME THAT IT COULD HAVE SET THE WHOLE CAR ON FIRE, DUE TO THE LEAK AND TRAIL OF GAS GOING UP INTO THE CAR. IF I HAD BEEN ON THE HIGHWAY AND A SPARK HAD HIT THE GAS LEAK, WE COULD HAVE BEEN SET ON FIRE. I CALLED THE CHEVROLET COMPANY AND THEY SAID THAT IF I DIDN'T HAVE MY CAR REGISTERED IN A CERTAIN STATE THAT THE RECALL THEY HAD IN PLACE WOULD NOT AFFECT MY CAR. IF IT IS A FAULTY PART, WHY DOES IT MATTER WHERE THE CAR IS REGISTERED, IF THERE IS A RECALL ON THE VEHICLE, THERE IS A RECALL ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487561December 6, 2012
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS ABNORMALLY CONSUMING TWO QUARTS OF OIL PER MONTH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE OIL RINGS WERE REPLACED. THE DEALER ASKED THE CONTACT TO WAIT UNTIL THEIR NEXT OIL CHANGE TO SEE IF THE VEHICLE WAS STILL CONSUMING OIL. THE CONTACT STATED THAT THE VEHICLE WAS OUT OF OIL LESS THEN 500 MILES AFTER THE OIL RINGS WERE REPLACED. THE CONTACT ALSO STATED THAT THE OIL WARNING LIGHT DID NOT ILLUMINATE TO INDICATE THAT THAT THE OIL LEVEL WAS LOW. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487598December 6, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, SHE SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487163December 3, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR WHILE PARKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 119,179...UPDATED 01/30/13 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. AND THE CONSUMER WOULD LIKE TO BE REPAIRED SINCE IT WAS A RECALLED FAILURE. UPDATED 2/1/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487121November 30, 2012
UNKNOWN OR OTHER
THE EQUINOX WAS BEING TOWED (ALL WHEELS DOWN) BEHIND A MOTORHOME. CHEVROLET CERTIFIES IT AS TOWABLE IN THIS MANNER. THE TOWING BASEPLATE, PRODUCED BY DEMCO SPECIFICALLY FOR THIS VEHICLE) WAS ATTACHED TO THE CAR'S FRONT RAIL ENDS OF THE FRAME. WHILE UNDERWAY, THE FRONT RAIL ENDS TORE LOOSE FROM THE FRAME. THE BASEPLATE, THUS DETACHED, TORE THE FRONT GRILL AND BUMPER FROM THE VEHICLE. THE CAR GLIDED TO A STOP ON THE ROAD. HAD WE BEEN ON A BUSY HIGHWAY OR ON A HILL, OTHER VEHICLES MAY HAVE BEEN INVOLVED AND SERIOUS INJURY OR DEATH MAY HAVE OCCURRED. WE FEEL THAT THE FRONT RAIL ENDS ARE NOT SUFFICIENTLY STURDY TO SUPPORT TOWING AND CHEVROLET SHOULD NOT CERTIFY THE EQUINOX AS TOWABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486565November 30, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND WAS INFORMED THE PLASTIC SUPPLY RETURN PORT CRACKED ON THE FUEL PUMP CAUSING A LEAK. THE CONTACT WAS INFORMED ABOUT RECALL NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE AS HE LIVED IN NORTH CAROLINA WHICH WAS DEEMED BY THE MANUFACTURER AS A STATE THAT DID NOT HAVE A HOT CLIMATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486613November 30, 2012
STEERING, ELECTRICAL SYSTEM
THE NIGHT SANDY HIT ON THE EAST COAST, IT WAS WINDY IN MICHIGAN. OUR CITY WAS DOING LEAF PICKUP AROUND THAT TIME SO LEAVES WERE ACCUMULATED AT THE EDGES OF THE ROADS. THE CAR WAS BEING DRIVEN THROUGH A SUBDIVISION ON A PAVED ROAD AND IT JUST CAUGHT ON FIRE. GM WILL TAKE NO RESPONSIBILITY FOR THE FIRE. THEY SAY LEAVES BLEW UP UNDER THE CAR AND THEY ARE WHAT CAUGHT ON FIRE. HOW CAN VULNERABLE AREAS NOT BE SHIELDED FROM THIS? THE CAR WAS ABOUT A MONTH OLD!!! THE FIRE BURNT FOR ABOUT 7 MINUTES. THE DEALERSHIP SAYS THAT THERE IS NOTHING THEY CAN DO. A TEAM FROM GM INSPECTED THE CAR AND THEY WILL NOT EVEN LET US SEE THEIR REPORT. WE HAVEN'T HAD A CAR FOR OVER A MONTH AND I FOR ONE AM FURIOUS! THEY TELL US IF WE HAVE THE CAR REPAIRED WE LOSE ANY RIGHT TO PURSUE LEGAL PROCEEDINGS.... WE HAVE TO PAY $500 (OUR INSURANCE DEDUCTIBLE) TO START REPAIRS EVEN THOUGH THEY WONT TELL US WHAT IS DAMAGED EVEN THOUGH WE PURCHASED ADDITIONAL INSURANCE AT THE TIME OF PURCHASE THROUGH THE DEALER TO COVER OUR DEDUCTIBLE IN THE EVENT OF DAMAGE... ALL THEY SAY IS THAT IT WAS OUR FAULT FOR NOT READING THE MANUAL REGARDING DRIVING OR PARKING OVER LEAVES... WE FOUND REFERENCE TO IT IN THE OFF ROAD PORTION OF THE MANUAL. THE CAR HAD NEVER BEEN DRIVEN OFF ROAD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10486499November 29, 2012
SERVICE BRAKES
I WOULD PRESS THE BRAKE AND IT FELT LIKE THE ANTI-LOCK BRAKE WAS ENGAGED. AFTER A FEW TIMES, THE ABS LIGHT CAME ON THE DASHBOARD. IN OCTOBER 2012, I TOOK IT TO A CHEVROLET DEALER TO GET IT DIAGNOSED AND FIXED. THEY REPLACED THE LEFT FRONT ABS SENSOR. THEN I WENT FOR ALMOST A MONTH WITHOUT AN INCIDENT AND NOW IT HAS STARTED AGAIN. I TOOK IT BACK TO THE DEALER, THIS LAST WEEK OF NOV. 2012, AND THEY TOLD ME THAT THEY WILL NOT REPLACE THE SENSOR BECAUSE THE ABS LIGHT IS NOT ON, AND THAT THEY ARE NOT JUST GOING TO TEAR INTO EVERYTHING BECAUSE THEY ARE NOT SURE WHAT IS WRONG. I AM WORRIED ABOUT MY SAFETY OF MYSELF AND THOSE WITH WHOM I TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486332November 28, 2012
FUEL/PROPULSION SYSTEM
AS DOCUMENTED IN THE FOLLOWING FORMAL - CURRENT NOTICES, 2007 EQUINOX HAS A SERIOUS FUEL LEAK PROBLEM FROM THE FUEL PUMP, WHICH, AS GM NOTES, MAY CAUSE A FIRE IF IGNITION SOURCE IS PRESENT. // GM - CHEVY - RECALL ID# 93254 // // GM - CHEVY - SERVICE BULLETIN # 12190 // // NHTSA CAMPAIGN ID NUMBER: 12V459000 // THE PROBLEM IS, THEY ARE NOT COVERING ALL VEHICLES. MY 2007 CHEVY EQUINOX IS LEAKING FUEL FROM THE FUEL PUMP - BUT GM/CHEVY IS NOT REPLACING, AS MY VIN IS NOT COVERED. THIS IS OBVIOUSLY A VERY SERIOUS PROBLEM THAT WE'RE REQUESTING BE FURTHER INVESTIGATED BEFORE A SERIOUS INJURIES OCCUR. THANK YOU FOR LOOKING INTO THIS IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486347November 28, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BEGAN SMELLING STRONG FUEL SMELL ON PASSENGER SIDE OF VEHICLE. TOOK VEHICLE IN FOR SERVICE AND WAS INFORMED THE FUEL FEED LINE WAS CRACKED AND HAD CAUSED A FUEL LEAK. FUEL PUMP ASSEMBLY HAD TO BE REPLACED. *TR CHEVROLET EQUINOX 2007 MODELS HAVE A CURRENT RECALL (ID 12V459000) THAT WAS ISSUED IN SEPTEMBER 2012 FOR THIS EXACT ISSUE; HOWEVER THE RECALL DOESN'T INCLUDE GEORGIA. THE MANUFACTURER WOULD NOT COVER THE COST OF THIS REPAIR UNDER THE RECALL EVEN THOUGH THEY CONFIRMED THAT IT WAS THE SAME ISSUE. THIS IS A SAFETY CONCERN AND THE RECALL SHOULD BE EXPANDED TO ALL STATES. THIS IS A COSTLY REPAIR AND SHOULD BE COVERED SINCE IT IS AN OBVIOUS DEFECT THAT THEY HAVE ALREADY CLAIMED RESPONSIBILITY FOR IN OTHER STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486227November 27, 2012
EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2011 CHEVY EQUINOX NAVIGATION UNIT DEFAULTS TO WASHINGTON AND CLOCKS RESETS HOURS OFF REGULAR TIME EVERYTIME YOU TURN ON THE CAR. OTHERS COMPLAINING ABOUT SAME PROBLEM AND SUPPOSEDLY DEALERS HAVE A NAV SOFTWARE UPDATE FOR A FEE. I BELIEVE CONSUMERS SHOULDN'T PAY FOR A FIX ON A WIDESPREAD DEFECTIVE PRODUCT. SAME PROBLEM REPORTED ON GMC TERRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485991November 26, 2012
ENGINE, POWER TRAIN
IT STARTED WITH THE CHECK ENGINE LIGHT WOULD COME ON AND THE STABILITRAK LIGHT COMING ON SOMETIMES. AND YOU HEAR A ROUGH IDLE.AND A HORRIBLE RATTLING NOISE WAS COMING FROM THE ENGINE WHILE PARKED AND. WHEN I DROVE THE CAR WHEN ACCELERATING IT SOUNDED WORSE AS IF I WAS DRIVING A DIESEL TRUCK. AND THE CAR WOULD STAY ON FOR ABOUT 2 TO 3 SECONDS AFTER I TURNED THE CAR OFF. SO I DROPPED THE CAR OFF AT THE DEALER THEY CHECKED IT WITH A SCANNER AND THEY GOT THE P0172 - TOO RICH ERROR CODE. AND THEY SAW FOR THEMSELVES THE CAR STAYED ON AFTER TURNING OFF THE CAR AND THE RATTLING NOISE IT WAS MAKING. AFTER 2 DAYS I PICKED UP THE CAR COALITION??T HEAR THE RATTLING NOISE AS MUCH.YOU COULD STILL HEAR THE RATTLING BUT VERY SLIGHTLY THE CHECK ENGINE LIGHT WAS OFF. AFTER A WEEK DRIVING MY CAR YOU CAN HEAR THE RATTLING NOISE VERY, VERY LITTLE. THEY FIXED THE RATTLING NOISE SOMEWHAT IT WAS COVERED ( BY POWER TRAIN WARRANTY) HOWEVER BOTH THE CHECK ENGINE LIGHT AND THE STABILITRAK LIGHT CAME BACK ON. AND THE CAR STILL WOULD STAY ON FOR ABOUT 2 TO 3 SECONDS AFTER I TURNED THE CAR OFF. AND SOMETIMES WHEN I START MY CAR IT WOULD REV UP HAS IF I STEP ON THE GAS PEDAL AND THEN IT WILL DROP TO NORMAL. ALL ISSUES WERE NOT RESOLVED STILL HAVING PROBLEMS WITH CHECK ENGINE LIGHT STABILITRAK LIGHT ON AND THE CAR STAYING ON. FOR A FEW SECONDS. AFTER TURN OFF THE CAR. TOOK IT BACK TO THE DEALERSHIP NOW THEY ARE SAYING THEY FOUND THAT IT IS A PROBLEM WITH THE HIGH PRESSURE FUEL PUMP AND THE BODY THROTTLE. NOT FUNCTIONING CORRECTLY. THIS MAY CAUSE GAS TO LEAK INTO THE OIL. I DID SOME RESEARCH THIS IS A COMMON PROBLEM WITH THE 4 CYL EQUINOX. THE DEALERSHIP SAID THE REPAIR WOULD NOT BE UNDER THE 100,000 MILE POWERTRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485911November 24, 2012
VISIBILITY/WIPER
FAULTY TEMPERATURE BLEND DOOR. NO HEAT RESULTING IN NO DEFROST OR DEFOGGER. MAJOR PROBLEM WHEN LIVING IN THE MIDWEST IN THE COLD AND WET SEASON. YOU (GM) SHOULD BE RESPONSIBLE FOR THE PLASTIC PIECE BEING REPLACED, NOT THE CONSUMER. THIS SHOULD ALSO BE A RECALL ISSUE DUE TO THE SAFETY ISSUES THAT RESULT FROM THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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