Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10485400November 21, 2012ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE
I AM EXPERIENCING SERIOUS WATER LEAKS IN MY 2005 CHEVROLET EQUINOX AWD LT. WHENEVER IT RAINS, WATER ACCUMULATES IN THE SPARE TIRE WELL AND OVERFLOWS ONTO THE FLOOR UNDER THE REAR SEATS. IT ALSO CREATES A DISTURBING SHORT OUT OF THE SPEAKER SYSTEM. THE CARPET SMELLS AND I AM VERY CONCERNED ABOUT MOLD, AS WELL AS FIRE FROM THE ELECTRICAL SHORTING OUT. ANOTHER ISSUE IS THAT IT CAUSES THE WINDOWS TO FOG UP, ESPECIALLY WHEN I RUN THE HEATER TO TRY TO DRY IT OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485508November 19, 2012ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP LEAK RECALL. *SMD THE CONSUMER STATED AFTER DISCOVERING THE FUEL PUMP WAS RECALLED, SHE CALLED GMC, BUT WAS INFORMED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS NOT SATISFIED WITH THE RESPONSE, AS THE FUEL PUMP WAS REPLACED ON AUGUST 23, 2012 FOR A SERIOUS FUEL LEAK. EARLIER IN THE YEAR, THE EVAP PURGE VALVE/EMISSION SYSTEM AND FUEL CAP WERE REPLACED. *JB THE CONSUMER HAS SINCE RECEIVED A LETTER FROM GM, WHICH STATED HER VEHICLE IS NOW INCLUDED IN THE RECALL. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 02/13/13
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485134November 19, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE SMELLED GASOLINE BEING EMITTED FROM THE VEHICLE WHILE IT WAS PARKED. THE CONTACT INSPECTED AND DISCOVERED A GASOLINE FUEL LEAKAGE COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 64,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484991November 17, 2012ENGINE
WITH ONLY 36,212 MILES ON THIS VEHICLE, THERE IS NOW A REAR HEAD GASKET LEAKING. NOW, AS A SENIOR CITIZEN WITH A FIXED INCOME, I NEED TO PAY FOR THIS REPAIR. IT SEEMS TO ME WITH THIS LOW MILEAGE AN ENGINE SHOULD LAST LONGER!! POOR WORKMANSHIP!!!! I SINCERELY HOPE THIS INFORMATION IS SHARED WITH THE MANUFACTURER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484910November 16, 2012SEAT BELTS
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED. THE SEAT BELT RETRACTOR WOULD NOT RETRACT AND CAUSED A CHILD PASSENGER TO BECOME TRAPPED IN THE BOOSTER SEAT WITH THE SEAT BELT CHOKING THE CHILD. THE CONTACT HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD PASSENGER. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 59,700 AND THE CURRENT MILEAGE WAS 59,822. ..UPDATED 12/11/12 *BF UPDATED THE CONSUMER STATED THE SEAT BELT WOULD NOT UNBUCKLE, AS WELL AS RETRACT. THE CONSUMER STRUGGLED FOR AT LEAST 7 MINUTES TO GET THE CHILD OUT OF THE SEATBELT. THE CHILD COULD NOT SLIDE FROM UNDER IT. THE CONSUMER STATED THERE WAS NO OTHER CHOICE THAN TO CUT THE SEAT BELT WITH CUTICLE CLIPPERS. THE DEALER WAS NOTIFIED. UPDATED 12/13/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484909November 16, 2012AIR BAGS
AIRBAG SENSOR - SERVICE AIRBAG IS ILLUMINATED FOR NO REASON. MULTIPLE OWNERS HAVE THE SAME ISSUES, YET WARRANTY DOESN'T COVER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484929November 16, 2012VISIBILITY/WIPER, ELECTRICAL SYSTEM
HELLO ON A FEW DIFFERENT OCCASIONS MY CENTER CONSOLE AS STOPPED FUNCTIONING MAKING IT IMPOSSIBLE TO TURN ON/OFF DEFROSTER, HEAT, ETC. I HAVE CALLED CHEVROLET ABOUT THIS PROBLEM BUT THEY TOLD ME IT IS NOT INCLUDED IN RECALL 09V489000. CAN SOMEONE PLEASE EXPLAIN WHY MY VEHICLE DOES NOT QUALIFY FOR THIS RECALL WHEN I AM EXPERIENCING THE SAME PROBLEMS? THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484870November 15, 2012FUEL/PROPULSION SYSTEM
AS I WAS BACKING OUT THE DRIVEWAY I CAN SMELL GAS BEFORE I COULD TAKE OFF I SAW A HUGE LINE OF GAS MY HUSBAND THEN CHECKED IT AND THERE WAS A CRACK/LEAK JUST EARLIER TODAY I CHECKED ONLINE AND COME TO FIND OUT THEREOUT THERE IS A RECALL ON THE FUEL PUMP BUT MY VIN NUMBER IS NOT ONE OF THEM I FIND THIS VERY UNFAIR I AM A MOTHER OF 3 AND I WANT MY CAR FIXED PLEASE FUEL PUMPS ARE EXPENSIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484872November 15, 2012POWER TRAIN, ENGINE, ELECTRICAL SYSTEM, STEERING
EQUINOX STARTS POWERING DOWN OCCASIONALLY DURING ACCELERATION THROUGH HARD RIGHT TURNS AND, ONCE, DURING A SOFT BUMP AGAINST A CURB. DASHBOARD LIGHTS TURN OFF, ENGINE DIES, ETC. CAN BE RESTARTED FROM STOP. WE HAD BEEN ABLE TO DUPLICATE THE PROBLEM, BUT HAVEN'T BEEN ABLE TO DO SO AT THE DEALERSHIP, SO IT REMAINS UNFIXED. WE ARE CONCERNED ABOUT THE SAFETY OF DRIVING A VEHICLE THAT MAY POWER DOWN DURING A HARD RIGHT TURN AND HEAVY ACCELERATION. WE NOW INTENTIONALLY ACCELERATE SLOWLY AND CAUTIOUSLY THROUGH RIGHT TURNS. WE WORRY THAT WE WILL GET IN A SITUATION WHERE, FOR INSTANCE, WE'LL NEED TO TURN OUT OF THE WAY OF A SEMI TRAILER AND OUR CAR WILL POWER DOWN, PUTTING US IN GREAT DANGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484873November 15, 2012ENGINE
VEHICLE BURNS LARGE QUANTITIES OF OIL, OFTEN IN SHORT PERIODS OF TIME. (WE WILL CHECK OIL, IT'S FINE, AND THEN A FEW DAYS LATER WE'VE BURNED TWO QUARTS.) THIS REQUIRES US TO PULL OVER RAPIDLY AND FIND NEW OIL TO PREVENT ENGINE FAILURE, MAKING IT A MAJOR SAFETY HAZARD. WE'VE BURNED 1 TO 2 QUARTS OF OIL EVERY 1,000 TO 1,500 MILES PRETTY CONSISTENTLY SINCE MARCH, WHEN WE FIRST DISCOVERED WE WERE DOWN 3 QUARTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484823November 15, 2012FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE ODOR OF GASOLINE BEING EMITTED FROM THE VEHICLE. THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS REPAIRED A T THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 112,227 AND THE CURRENT MILEAGE WAS 117,085. UPDATED 12/19/12 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484855November 15, 2012SERVICE BRAKES
OVERALL PROBLEM: THE ABS SYSTEM KEPT KICKING IN AT LOW SPEED STOPS AND THE ABS/TC LIGHT CAME ON IT STARTED OUT AS AN OCCASIONAL ABS SENSATION IN THE BRAKE PEDAL, WHICH GOT WORSE OVER A MATTER OF A COUPLE WEEKS. THE TIMES WHEN THIS OCCURRED, THE BRAKING WAS GENTLE` AND GRADUAL, SO IT WAS COMPLETELY INAPPROPRIATE FOR THE ABS TO COME ON AND MY BRAKING DISTANCE WAS INCREASED. AFTER THE FIRST WEEK THE ABS/TC LIGHT CAME ON AND THE PROBLEM OCCURRED MORE FREQUENTLY (EXAMPLE: AT LEAST TWICE ON MY 15 MINUTE COMMUTE). AFTER CONFIRMING THAT IT WAS NOT A PROBLEM WITH MY BRAKES, THE DEALER DECIDED IT WAS MY WHEEL HUB AND I PAID FOR THAT (EXPENSIVE) REPLACEMENT. THE PROBLEM WENT AWAY FOR ONE DAY, AND THEN RETURNED EVEN MORE SEVERELY AND I WAS CONCERNED ABOUT BEING ABLE TO STOP SAFELY. AFTER DOING SOME RESEARCH ON CHEVROLETFORUM ONLINE FOR OTHERS WITH THIS ISSUE, WE FOUND THAT IT WAS LIKELY THE "PIGTAIL WIRE HARNESS". THIS WAS CONFIRMED BY THE DEALER AND REPLACED ON THAT SECOND TRIP. HERE'S A LINK TO THE FORUM, IN CASE YOU'D LIKE TO SEE WHAT OTHER'S ARE EXPERIENCING: HTTP://CHEVROLETFORUM.COM/FORUM/EQUINOX-23/2006-CHEVY-EQUINOX-LT-ABS-TRACTION-CONTROL-LIGHT-PROBLEMS-41758/PAGE3/. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484614November 14, 2012VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
I HAVE A 2006 CHEVY EQUINOX THAT THE HEATER DOES NOT WORK. THE BLOWER FAN AND ALL THE SWITCHES ARE FINE. WHEN I TURN THE TEMP KNOB TO HOT AIR, ONLY GET COLD COME OUT. DOES NOT MATTER WHAT SETTING THE MODE DOOR IS IN. VEHICLE NO LONGER BLOWS HOT AIR WHEN HEAT IS ON THEREFORE THE DEFROSTER WILL NOT BLOW HOT AIR AS WELL. THIS IS A SAFETY HAZARD! IF WINDOWS ARE FOGGED OR ICED DURING INCLEMENT WEATHER YOU CAN NOT SEE AND COULD CAUSE AN ACCIDENT RESULTING IN FATALITIES. I FOUND OVER 500 COMPLAINTS ABOUT THE SAME PROBLEM ON THE INTERNET. PROBLEM SEEMS TO BE WITH A PLASTIC TEMPERATURE DOOR VALVE (TEMPERATURE BLEND DOOR) THAT IS BROKEN.THE COST IS OVER 1,000 AND I AM BEING TOLD GM WILL NOT FIX THE PROBLEM. I HAVE TWO SMALL CHILDREN AND WE ARE FREEZING IN MY CAR THAT I BOUGHT TO BE A "FAMILY" VEHICLE. THIS IS JUST ONE MORE PROBLEM TO THE LIST OF THINGS I HAVE ALREADY HAD FIXED IN THIS CAR SINCE I BOUGHT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484630November 14, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FUEL PUMP WAS LEAKING FUEL DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NO INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 93,774.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484667November 14, 2012FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WAS A FRACTURE IN THE FUEL PUMP MODULE, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,400. ..UPDATED 12/05/12 *BF UPDATED 12/07/2012 *JS STATUS UPDATE 01/24/13
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484731November 14, 2012STEERING
FIRST OFF, I LOVE MY VEHICLE. I BOUGHT IT USED 1/11, HAVE HAD IT LESS THAN 2 YEARS. I'VE ALREADY HAD TO HAVE A COMPLETE TRANSMISSION REPLACEMENT EARLIER THIS YEAR, AND NOW THIS. UPON PURCHASE, MILEAGE WAS 85K. MILEAGE IS CURRENTLY APPROX 94K. THEREFORE, THESE DAMAGES ARE NOT BY FAULT OF HEAVY DRIVING, ETC... ON FRIDAY, 11/9/12, I DROVE ABOUT 5 MILES FROM MY HOME TO TAKE MY SON TO A JOB INTERVIEW IN A MALL PLAZA. I PULLED INTO A PARKING SPOT, TURNED THE CAR OFF AND WAITED WHILE HE WENT INSIDE. APPROX 20 MINS LATER HE CAME OUT. I STARTED THE VEHICLE AND PULLED OUT OF THE PARKING SPOT. AS I WAS LEAVING THE MALL PARKING AREA, DRIVING THROUGH THE LOT, ALL OF A SUDDEN I HAD NO CONTROL OF THE STEERING. IT "FROZE UP" AND WOULDN'T STEER. LUCKILY, I WAS ABLE TO BRAKE AND NOT CRASH INTO ANY CARS AROUND ME. I WAS HORRIFIED! THIS HAS NEVER HAPPENED TO ME BEFORE WITH ANY OTHER VEHICLE, EVER! AFTER I REALIZED IT WAS A STEERING ISSUE AND NOTHING INVOLVING THE ENGINE, ETC.. I WAS ABLE TO PULL INTO ANOTHER PARKING SPACE(BARELY ABLE TO STEER)TO SIT SAFELY AND WAIT FOR HELP. I FIRST CALLED A FRIEND TO BRING ME POWER STEERING FLUID, THINKING THAT WAS THE ISSUE. BUT, UPON WAITING FOR THEM TO ARRIVE I RESEARCHED AND SAW OTHER COMPLAINTS THAT IT DOES NOT TAKE FLUID, INSTEAD THERE IS A "STEERING MOTOR". I THEN CALLED AAA, NOT KNOWING HOW SAFE/UNSAFE IT WAS FOR ME TO CHANCE DRIVING HOME. I HAD AAA TOW MY VEHICLE TO MY HOME. MY VEHICLE HAS BEEN SITTING IN MY DRIVEWAY SINCE THEN. I AM A SINGLE PARENT AND IT'S HARD ENOUGH FINANCIALLY TRYING TO MAKE IT DAY TO DAY, LET ALONE ENDURING UNNECESSARY CAR REPAIRS BACK TO BACK ON A VEHICLE I PURCHASED DUE TO THE UPSTANDING REPUTATION OF CHEVY CARS. I AM APPALLED THAT THERE IS NO RECALL FOR THIS APPARENT DEFECT AND NO CARE FROM CHEVY FOR SAFETY OF ITS DRIVERS/OWNERS! I AM EXTREMELY DISAPPOINTED AND WANT SOMETHING DONE. ASAP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484341November 13, 2012SERVICE BRAKES, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2012 CHVEROLET EQUINOX. CONSUMER STATES PROBLEM WITH TOWING THE VEHICLE *TGW THE CONSUMER STATED ACCORDING TO THE MANUAL, THAT IN ORDER TO TOW THE VEHICLE ON ALL FOUR WHEELS, THE NUMBER 32 FUSE MUST BE REMOVED. HOWEVER, WHEN IT WAS REMOVED, THE 12 VOLT RECEPTACLE WAS DISCONNECTED WHICH RENDERED THE BRAKE BUDDY NON-FUNCTIONAL.*JB UPDATED 11/27/12 UPDATED 02/11/13.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484475November 13, 2012STEERING
THE SECOND DAY WE OWNED THE CAR, I STARTED IT, PUT IT IN DRIVE AND HAD NO POWER STEERING. THE CAR DEALERSHIP SAID THAT NOTHING SHOWED UP ON THE CAR'S COMPUTER. IT HAS HAPPENED INTERMITTENTLY FOR 6 YEARS. WHEN IT HAPPENS, I SHUT THE CAR OFF AND RE-START IT AND THE POWER STEERING WORKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483976November 11, 2012FUEL/PROPULSION SYSTEM
FUEL PUMP LEAKING, STRONG SMELL OF GAS, TOOK VEHICLE TO DEALERSHIP, FUEL PUMP REPLACED. AFTER THE FACT A RECALL WAS MADE FROM GM ABOUT FUEL PUMPS ON MY EXACT VEHICLE. I DIDN'T QUALIFY DUE TO RECALL IS VIN SPECIFIC. THERE MAY BE MORE VEHICLES OUT THERE LIKE MINE THAT FIT WITHIN RECALL GUIDELINES WITH THE EXCEPTION OF THE VIN NOT INCLUDED ON THEIR RECALL LIST. GM MAY NEED TO EXPAND THEIR RECALL TO INCLUDE MORE VIN'S. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483985November 11, 2012FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
I HAD BEEN SMELLING A STRONG ODOR OF GAS SO I TOOK IT TO MY MECHANIC TO HAVE A DIAGNOSIS OF THE PROBLEM, HE SAID THAT THERE WAS A LEAK IN THE TOP OF THE GAS TANK AND I SHOULD GET A HOLD OF GM TO SEE WHAT TYPE OF RECALL THERE WAS ON THIS PROBLEM. SO WHEN I GOT HOME I CHECKED ON LINE AND FOUND THERE WAS A RECALL #12V45900, SO I GOT A HOLD OF GM AND TALKED TO CUSTOMER REP. [XXX] TELLING HER THE PROBLEM I WAS HAVING SHE SAID THAT SHE WOULD HAVE TO HAVE ANOTHER PERSON CONTACT ME , SO [XXX] CALLED ME , I AGAIN TOLD HER THE PROBLEM AND SHE SAID I WOULD HAVE TO TAKE IT TO A CHEVROLET DEALERSHIP FOR A DIAGNOSIS, I TOLD HERE I HAD ALREADY HAD ONE DONE BUT SHE SAID I HAD TO HAVE ONE DONE AT THE DEALERSHIP , SO WITH HER ON THE LINE SHE CALLED RELIABLE CHEVROLET AND WE SET ME A APPOINTMENT FOR OCTOBER 17TH @ 8AM. SO ON OCTOBER 17TH I TOOK MY EQUINOX TO THE DEALERSHIP AND THEY RAN THERE DIAGNOSIS AND TOLD ME THE SAME THING I HAD ALREADY TOLD THEM,ALSO CHARGING ME $98.55 FOR THAT INFORMATION,THEY ALSO TOLD ME THEY WOULD NEED TO REMOVE THE GAS TANK TO CHECK FURTHER AND THAT WOULD TAKE ABOUT 4 HRS @ $98.55 PER HR, I TOLD THEM I COULD NOT AFFORD TO HAVE THAT DONE AND I WOULD CONTACT GM AS SOON AS I GOT HOME, THEY ALSO SAID I SHOULDN'T BE DRIVING IT CAUSE IT WAS DANGEROUS . [XXX] CONTACTED ME BACK THE NEXT DAY AND SAID THERE WAS NOTHING GM COULD DO FOR ME EVEN THOUGH THEY KNOW THERE IS A PROBLEM BUT BECAUSE THE RECALL HAS NOT BEEN PUBLISHED THEY CANT HELP ME. SHE ALSO TOLD ME I COULD HAVE IT REPAIRED MYSELF AND WHEN THEY PUBLISHED THE RECALL I COULD GET REIMBURSED. I TOLD HER I WORK A MINIMUM WAGE JOB AND COULD NOT AFFORD THAT. I AGAIN ASK HER IF THEY KNOW THERE IS A PROBLEM WHY NOT FIX IT AND AGAIN SHE SAID THAT THE RECALL HAS NOT BEEN PUBLISHED AND THERE WAS NOTHING THEY WOULD DO FOR ME. ALL I AM ASKING IS TO GET MY EQUINOX FIXED AND NO LONGER HAVE A GAS SMELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0