Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10496713February 7, 2013FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE RETURN FUEL PUMP LINE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496768February 7, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN UNKNOWN WARNING LIGHT ILLUMINATED STATING THE VEHICLE WAS REDUCING POWER THEN THE VEHICLE REDUCED SPEED INDEPENDENTLY AND WOULD NOT GO FASTER THAN 20 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACKORDER . THE MANUFACTURER WAS NOTIFIED AND STATED THEY WERE LOOKING FOR A PART TO REPAIR HER VEHICLE BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496651February 6, 2013FUEL/PROPULSION SYSTEM
FUEL SMELL INSIDE AND OUTSIDE OF CAR PLASTIC FITTING ON FUEL PUMP ASSY CRACKED AND LEAKING WAS TOLD MY CAR DID NOT HAVE A RECALL INTERNET SEARCH SHOWS A RECALL FOR 41,000 GM VEHICLES WITH THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496467February 5, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED AND POWERED BACK ON INDEPENDENTLY WITHOUT WARNING. ADDITIONALLY, THE WINDSHIELD WIPERS AND THE ANTI-THEFT DEVICE INDEPENDENTLY POWERED ON WITHOUT WARNING. THE SERVICE TIRE PRESSURE MONITOR WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496270February 4, 2013ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER SHUTTING DOWN THE VEHICLE, IT FAILED TO RESTART. THE ENGINE WAS ABLE TO BE STARTED 90 MINUTES LATER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS BUT THEY COULD NOT FIND THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 73,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495762February 4, 2013FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP PROBLEMS. *SMD THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. HOWEVER, GM INFORMED THE CONSUMER, HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495326January 31, 2013FUEL/PROPULSION SYSTEM
FUEL PUMP IS BROKEN FROM MANUFACTURE ISSUE, CAUSING A SAFETY ISSUE, CHEVY HAS RECALLED IN CERTAIN STATES HOWEVER NOT NATIONWIDE.....NEEDS TO BE A NATIONAL RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495108January 29, 2013AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WAS BUILT WITH A SENSOR SYSTEM FOR THE AIR BAGS HOWEVER, THERE WAS AN ERROR IN THE CALIBRATION OF THE SENSOR, WHICH CAUSED THE SENSOR TO FAIL. AS A RESULT, THE AIR BAGS WOULD NOT SHUT OFF WHEN A SMALL CHILD OR SMALL STATURED PERSON WAS OCCUPYING THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REFUSED TO DIAGNOSE THE VEHICLE BECAUSE THE VEHICLE WAS NOT PURCHASED AT THAT PARTICULAR DEALER. THE CONTACT WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495162January 29, 2013FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THERE IS A HARSH SMELL OF FUEL COMING FROM SOMEWHERE IN THE FUEL TANK AREA. THERE IS NO FUEL LEAKS TO BE FOUND. WHEN STARTING THE VEHICLE, THE STARTER SEEMS TO STAY ENGAGED FOR A FEW SECONDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494940January 28, 2013POWER TRAIN, ENGINE
I HAD BEEN HAVING OIL CONSUMPTION PROBLEMS, LIKE MANY OTHER OWNERS OF 2010 EQUINOXES AND WAS UNDERGOING AN OIL CONSUMPTION TEST. WAS DRIVING ON I-81S ON A 500 MILE TRIP. WHEN I STARTED THE CAR AFTER STOPPING FOR GAS, IT IDLED VERY ROUGHLY. FOOLISHLY, I GOT BACK ON THE INTERSTATE, THINKING THAT MAYBE A HIGHER SPEED WOULD HELP. THE CAR WOULD NOT GET UP TO A SAFE SPEED AND COMPLETELY STALLED OUT ABOUT A QUARTER MILE FROM THE EXIT, LEAVING ME STRANDED (BY MYSELF) 150 MILES FROM MY DESTINATION. WAS TOWED 70 MILES TO A DEALERSHIP WHO REPLACED THE TIMING CHAIN, TENSIONER AND FUEL PUMP. THIS DEALER STATED THE PROBLEM WAS DUE TO LOW OIL LEVEL AS WELL AS DIRTY OIL. I INCURRED AN UNEXPECTED $1200 BILL AND WAS WITHOUT MY CAR FOR A WEEK. MY HOME DEALERSHIP REPLACED MY ENGINE 2 WEEKS AGO AND I RECEIVED REIMBURSEMENT FOR THE REPAIR BILL. I AM PLEASED, PRESENTLY, WITH THE RESPONSE FROM GM, BUT IT REQUIRED PERSISTENCE. ALTHOUGH I HAVE HAD MY PRESENT PROBLEM RECTIFIED, I'M REPORTING THIS PROBLEM AS MANY, MANY OTHERS HAVE BEEN EXPERIENCING THIS SAME PROBLEM WITH VARYING RESPONSES FROM GM. I'VE ALSO EXPERIENCED SOME SHIFTING PROBLEMS AS WELL, BUT THE ENGINE PROBLEM TOOK PRECEDENCE, SO I'M WAITING TO SEE IF THE TRANSMISSION PROBLEM CONTINUES! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494997January 28, 2013AIR BAGS
VEHICLE COMPUTER SAYS, "SERVICE AIR BAG SOON". AIR BAG LIGHT COMES ON EVEN WHEN IT IS OCCUPIED BY AN ADULT. WHEN THE VEHICLE IS STARTED IT SAYS THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT PASSENGER. THE AIRBAG TURNS OFF RANDOMLY FOR THE PASSENGER SIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494705January 25, 2013FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF GASOLINE FUEL WAS NOTICEABLE OUTSIDE OF THE VEHICLE. IN ADDITION, A SMALL AMOUNT OF FUEL WAS VISIBLE ON THE GROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER:12V459000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE FUEL TANK MODULE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,634. UPDATED 02/26/13*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494535January 24, 2013ENGINE
THESE VEHICLES NEED TO BE RECALLED BY GM - THEY HAVE A SERIOUS ENGINE DEFECT WHICH CAUSE EXCESSIVE OIL CONSUMPTION AND DANGEROUS PERFORMANCE OF THE VEHICLE. THE VEHICLE WILL STALL AT ANY GIVEN TIME OR NOT RESPOND SO PULLING OUT INTO TRAFFIC IS EXTREMELY DANGEROUS. THEY ARE IN THE PROCESS OF REPLACING MY ENGINE HOWEVER AFTER MUCH RESEARCH IN MOST CASES THIS DOES NOT FIX THE PROBLEM. I AM FORTUNATE TO HAVE A DEALER THAT IS RESPONSIVE TO MY COMPLAINTS - HOWEVER THAT IS NOT THE CASE FOR MOST. THERE ARE PEOPLE OUT THERE FIGHTING TO HAVE THE SITUATION RESOLVED BUT HAVE MADE NO PROGRESS. I REQUESTED GM TERMINATE MY LEASE AS I WILL NOT PLACE MY CHILDREN IN THIS VEHICLE ANY LONGER, THEY REFUSED. I HAVE A LIGHT AT THE END OF MY TUNNEL AS I LEASED, BUT SO MANY PEOPLE WHO PURCHASED THESE VEHICLES DO NOT AS THE PROBLEM IS SO WELL KNOW AND DOCUMENTED THEY ARE UNABLE TO TRADE THEM IN AT A DECENT VALUE. IT IS A SIN THAT THEY ARE NOT FORCED TO RECALL THESE UNSAFE VEHICLES. I AM ASSUMING THEY ARE WAITING FOR A FATALITY. I HAVE BEEN DENIED THAT ABILITY TO SPEAK WITH A DISTRICT MANAGER AT GM AS THE RESOLUTION PROVIDED BY THE LOWER LEVEL EMPLOYEES WAS NOT ACCEPTABLE. AT THIS POINT I AM NOT SURE WHERE TO TURN. I WILL BE PLACING THE VEHICLE IN MY GARAGE ONCE THE ENGINE IS REPLACED AND BUYING ANOTHER VEHICLE AS TO NOT ENDANGER MYSELF OR OTHERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493726January 22, 2013FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A SMELL OF GASOLINE FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT LATER DISCOVERED A SMALL AMOUNT OF GASOLINE LEAKING FROM THE VEHICLE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494365January 22, 2013FUEL/PROPULSION SYSTEM
THE EQUINOX APPEARS TO HAVE A FUEL SYSTEM FAILURE. I HAVE LOOKED UP EQUINOX RECALLS AND THERE ARE OVER 40,000 OF THE SAME YEAR, MAKE MODEL, MY VIN IS NOT INCLUDED. THE CAR HAS A STRONG GAS SMELL COMING FROM THE BACK OF THE CAR. I HAVE READ TESTIMONY AFTER TESTIMONY ONLINE OF OTHER PEOPLE WITH THE SAME YEAR MAKE AND MODEL ALSO NOT BEING INCLUDED IN THE RECALL. LAST YEAR WE HAD TO REPLACE THE EGR VALVE AS WELL AND IT APPEARS IT IS IN SIMILAR CIRCUMSTANCE. (REGISTERING HUNDREDS OF COMPLAINTS FOR IT'S FAILURE AS WELL) WE WOULD CERTAINLY LIKE GM TO MAKE A TOTALLY RECALL ON THE FUEL SYSTEM FAILURE THAT IS EVIDENTIALLY EXTREMELY MORE WIDE SPREAD THAN THEY ARE ACKNOWLEDGING. THE DEALERSHIP HAS SAID IT IS MORE THAN LIKELY GOING TO HAVE TO REPLACE THE PUMP STARTING AT $900, AS A TEACHER THIS IS NOT A REASONABLE FEAT. PLEASE HELP US GET THIS PROBLEM FIXED FOR BOTH THE FUEL SYSTEM AND THE EGR VALVE. THANKS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493466January 18, 2013FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
DETECTED SMELL OF GASOLINE WHILE PARKED AMONG MANY OTHER CARS. DID NOT THINK MUCH OF IT UNTIL AT HOME DETECTED SMELL OF GASOLINE INSIDE AND OUT OF THE VEHICLE. LOOK AROUND AND SAW GAS DRIPPING FROM THE REAR PASSENGER SIDE OF CAR. CHECK UNDER THE CAR AND IT SEEMED LIKE GAS LEAKING FROM THE TOP OF THE GAS TANK. TOOK VEHICLE TO DEALER AND AGREED ON REPAIR. DEALER HAD PREVIOUSLY SAID COST WOULD BE APPROXIMATELY 500 DOLLARS. WHEN VEHICLE WAS AT THE GARAGE I WAS TOLD OVER 900 DOLLARS TO REPAIR. I AGREED, HOPING THERE WOULD EVENTUALLY BE A RECALL, SINCE I HAD READ OF MANY COMPLAINS ON LINE. I WAS ABLE TO GET THE LABOR CHARGED REFUNDED TO ME. A FEW MONTHS LATER I RECEIVED A SAFETY RECALL NOTICE. THE LETTER SPECIFICALLY SAYS "YOUR 2007 MODEL YEAR CHEVROLET EQUINOX, VIN XXXXXXXXXXXXX IS INVOLVED IN SAFETY RECALL 12190. ETC. WHEN TO DEALER, AND THE SERVICE GUY SAY "YOUR VEHICLE DOES NOT SHOW ANY OPEN RECALLS AND THAT ONLY CERTAIN ONE HAVE THAT FUEL PUMP MODULE RECALL. I TOLD HIM "LOOK AT THE LETTER" BUT I GOT NOWHERE. TRUE I HAD THE VEHICLE REPAIRED, BUT THE LETTER MENTIONS A REFUND. PLUS, DID I GET THE RIGHT REPLACEMENT PART OR SOME OTHER GENERIC PART? SO WHY DOES MY LETTER SAY YOUR....IS INVOLVED IN SAFETY RECALL..YET THE DEALER'S SYSTEM SAYS "NO" TO THIS RECALL. BY THE WAY I DID BUY IT IN CALIFORNIA AND IT'S REGISTER ALSO AT CALIFORNIA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493941January 16, 2013FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO CRACKED PLASTIC PARTS CONNECTED TO FUEL PUMP RECALL NOTICE. *SMD THE CONSUMER STATED HE READ ABOUT A RECALL SEVERAL MONTHS AGO, FOR THE CHEVROLET EQUINOX, AND HAS NOT RECEIVED A NOTICE FROM GENERAL MOTORS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493220January 16, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SEALS FOR THE HEAD LIGHTS FAILED, ALLOWING WATER TO PENETRATE THE HEAD LIGHT ASSEMBLY AND CAUSE THE LIGHTS TO CONTINUOUSLY BURN OUT. THE CONTACT SPOKE WITH THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 114,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493058January 15, 2013FUEL/PROPULSION SYSTEM
A FUEL LEAK IN THE AREA OF THE FUEL TANK WAS DETECTED. AT FIRST IT WAS THOUGHT THAT THE TANK HAD CRACKED, BUT AFTER THE FUEL TANK WAS DROPPED A CRACKED PLASTIC SUPPLY LINE LEADING INTO THE FUEL PUMP WAS FOUND. I HAD THE MODULE REPLACED AT MY OWN EXPENSE. AFTER THE FUEL PUMP WAS REPLACED I HEARD OF A RECALL ISSUED BY GM FOR THIS EXACT PROBLEM, BUT WHEN I CONTACTED THEM THEY SAID THAT THE RECALL WAS SPECIFIC TO CERTAIN VIN NUMBERS THAT WERE LOCATED IN THE STATES OF ARIZONA, NEVADA AND TEXAS AND AS MY VEHICLE IS REGISTERED IN NY THIS RECALL DOES NOT COVER MY VEHICLE. HOW CAN A SAFETY RECALL BE ISSUED FOR A SPECIFIC PROBLEM AND NOT COVER ALL VEHICLES THAT HAVE THE SAME PROBLEM. THE RISK OF FIRE FROM MY LEAKY FUEL PUMP WAS THE SAME AS THE CARS LOCATED IN THOSE OTHER STATES. THIS MAKES ABSOLUTELY NO SENSE TO ME. A SAFETY DEFECT IS A SAFETY DEFECT, NO MATTER WHAT STATE A CAR IS IN AND SHOULD APPLY TO ALL VEHICLES THAT HAVE THE SAME DEFECT.. GM'S REFUSAL TO REMEDY THIS IS UNCONSCIONABLE AND DOES NOTHING TO ENHANCE THERE REPUTATION OF BUILDING QUALITY CARS AND STANDING BEHIND THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492319January 11, 2013POWER TRAIN
INFREQUENTLY, WITHOUT WARNING, THIS VEHICLE'S TRANSMISSION WILL ABRUPTLY DOWN SHIFT. THE SHIFT WILL HAPPEN AS THE VEHICLE SLOWS AND VIOLENTLY SLOWS THE VEHICLE IMMEDIATELY. INFREQUENTLY THIS HAPPENS AS I SLOW TO TURN TO ENTER THE ON RAMP FOR INTERSTATE DRIVING. IN THE MOST RECENT CASE, THE ROADWAY SURFACE WAS VERY SLIPPERY. I WAS JUST BEGINNING A RIGHT TURN AND THE TRANSMISSION SHIFTED VIOLENTLY. THE REAR OF THE VEHICLE BEGAN TO SWING TO THE RIGHT AS THE FRONT TIRES IMMEDIATELY DROPPED THEIR SPEED. THIS VEHICLE IS NOT EQUIPPED WITH STABILITY, TRACTION CONTROL OR ANYTIME OF ANTI SKID ACCESSORIES/OPTIONS. THE SLIPPERY ROAD SURFACE GREATLY MAGNIFIED THE EFFECT OF THE UNEXPECTED DOWNSHIFT AND RESULTING IMMEDIATE DROP IN SPEED. UNTIL THIS EVENT, THE DOWN SHIFTING WAS SO INFREQUENT, I WAS ONLY REMOTELY CONCERNED ABOUT IT. MY CONCERN UP UNTIL THIS EVENT WAS MORE FOCUSED MECHANICAL AND NOT CONTROL ABILITY. I QUICKLY MADE AN APPOINTMENT WITH THE GM DEALER WHERE THE CAR WAS PURCHASED. THEY ASSESSED THE PROBLEM AND CALLED ME TO ADVISE, THERE IS A TRANSMISSION SOFTWARE UPDATE WHICH GM RECOMMENDS FOR THIS TRANSMISSION. IT IS NOT CERTAIN IT WILL FIX THE PROBLEM, BUT MOST LIKELY IT WILL. I WAS CHARGED $180. TO DIAGNOSE AND REPROGRAM. WHEN I PICKED UP THE CAR I EXPRESSED MY CONCERN. GM APPARENTLY KNOWS THERE IS A PROGRAM ERROR WHICH NEEDS AN UPDATE, AND I AM SUPPOSE TO PAY TO FIX THE KNOWN PROBLEM? YET THERE IS NO SAFETY BULLETIN FOR THIS KNOWN PROBLEM? I STRONGLY POINTED OUT THIS IS KNOWN PROBLEM IS A SAFETY ISSUE WHICH CAN BECOME A SERIOUS ACCIDENT UNDER THE RIGHT SURFACE CONDITIONS. THE SERVICE ADVISER AGREED WITH ME, HOWEVER STATED TO THE EFFECT, THIS SOFTWARE UPDATE IS THE REPAIR GM AUTHORIZES. I FEEL THIS SOFTWARE UPDATE NEEDS TO BE MANDATORY FOR OLDER VEHICLES OPERATED IN SLIPPERY ROADWAY CONDITIONS, EVEN A SERVICE BULLETIN WOULD HELP WARN UNSUSPECTING DRIVERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0