Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10492171January 10, 2013
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492185January 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE REPAIR NECESSARY TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492122January 10, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN WALKING TOWARD THE VEHICLE OR SITTING INSIDE YOU COULD SMELL THE ODOR OF GASOLINE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE OWNER THAT THE FUEL TANK WAS LEAKING DUE TO A DEFECTIVE FUEL SENDING UNIT. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS APPROXIMATELY 66,729. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491834January 8, 2013
ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I WAS DRIVING MY CHILD TO SCHOOL ONE MORNING AND THE HEATER STARTED BLOWING OUT COLD AIR. SOME TIME LATER, I TOOK MY CHEVY EQUINOX TO MY MECHANIC. HE SAID IT WOULD COST AROUND $1,000 TO REPAIR. THIS WAS A SHOCK BECAUSE MY MECHANIC IS VERY REPUTABLE; I HAVE USED HIM FOR YEARS. HE NEVER TRIES TO CHEAT ME OR ANY OF HIS OTHER CUSTOMERS. WHEN HE QUOTED ME THAT PRICE, THAT'S WHEN I KNEW SOMETHING WAS SERIOUSLY WRONG WITH MY CAR. I DON'T HAVE THAT KIND OF MONEY - I'M A SINGLE MOTHER OF 2 KIDS AND I WAS LAID OFF FROM MY JOB A FEW MONTHS AGO. I CALLED CHEVROLET 3 TIMES AND NOBODY WOULD HELP ME. IN THE MEANTIME, I DID SOME RESEARCH TO SEE IF ANY OTHER CONSUMERS HAVE EXPERIENCED THIS SAME PROBLEM. I FOUND OVER 600 COMPLAINTS FROM OTHER DRIVERS ABOUT THIS EXACT SAME ISSUE. I TOOK MY CAR TO A MECHANIC AGAIN AND WAS ADVISED THAT CHEVY/GM HASN'T ISSUED A RECALL FOR THIS PROBLEM (CAR HEATER BLOWING COLD AIR) BECAUSE IT WOULD NOT BE COST-EFFECTIVE FOR CHEVY TO FIX IT. THIS IS A PROBLEM THAT CHEVY/GM HAS KNOWN ABOUT AND, FROM WHAT I'VE SEEN, THE PROBLEM EXISTS IN CHEVY EQUINOX'S FROM ALL DIFFERENT MODEL YEARS. NOT ONLY WILL I NEVER BUY A CHEVY AGAIN, I AM FILING A CLASS-ACTION LAWSUIT AGAINST CHEVY/GM FOR FAILING TO ISSUE A RECALL TO FIX A KNOWN PROBLEM. EVEN IF I DID HAVE THE MONEY, I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR SOMETHING THAT THIS COMPANY KNOWS IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491852January 8, 2013
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL FROM THE TANK AREA AT APPX 58000 MI. MY MECHANIC COULD NOT LOCATE THE LEAK, SAID I WOULD HAVE TO TAKE IT TO THE DEALER. THE DEALER SAID IT WAS NOT COVERED ON A RECALL FOR SEVERAL STATES. AM I MISTAKEN, OR DIDN'T ALL THESE 07 EQUINOX'S COME FROM THE SAME ASSEMBLY PLANT ?????? ONLINE RESEARCH SHOWS MANY COMPLAINT'S WITH THIS SAME PROBLEM. AT PRESENT MY PROBLEM STILL EXISTS (SEEMS TO BE GETTING WORSE, SMELLING STRONGER) CANNOT AFFORD THE REPAIR. IF IN THE FUTURE I AM ABLE TO PURCHASE A NEW VEHICLE, I WILL CERTAINLY DO SO WITH A DIFFERENT CAR COMPANY. (MAYBE IF I MOVED TO------------------ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491623January 7, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, VISIBILITY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED CONTINUOUSLY WHILE THE VEHICLE WAS ON. THE CONTACT ALSO STATED THAT WHILE DRIVING 25 MPH, ACCELERATION POWER REDUCED DRAMATICALLY AND THE VEHICLE DECELERATED TO 3 MPH. THE CONTACT ALSO STATED THAT BOTH HEADLIGHTS FAILED AND NEEDED TO BE REPLACED EVERY 3 MONTHS AND THE BRAKE LIGHTS HAD FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE WINDSHIELD WIPERS FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY HAD FAILED AND NEEDED TO BE REPLACED. NO OTHER REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491685January 7, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR WAS BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491501January 5, 2013
STEERING
I WAS ATTEMPTING TO MAKE A RIGHT HAND TURN FROM A PARKING LOT ONTO A MAIN STREET. THE STEERING WHEEL WOULD NOT TURN WITHOUT GREAT FORCE AND I ENDED UP ON WRONG SIDE OF ROAD. I GOT THE CAR TO A REPAIR PLACE AND WAS TOLD THE POWER STEERING MOTOR HAD BURNT UP AND THE STABILIZER LIGHT HAD JUST CAME ON. THIS HAPPENED WITHOUT ANY FOREWARNING. I WAS LUCKY THERE WAS NOT ANY TRAFFIC OR I WOULD OF BEEN INVOLVED IN A HEAD ON COLLISION. I NOW UNDERSTAND THIS IS VERY COMMON WITH THIS VEHICLE AND SHOULD OF BEEN A RECALL BY GENERAL MOTORS. THE DANGER THIS COULD CAUSE AS IT OCCURS WITH NO WARNING AT ALL. MY COST TO REPAIR THIS WAS $1400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491009January 4, 2013
STRUCTURE
I WAS DRIVING TO THE STORE WHEN THE GLOVE BOX POPPED OPEN AND THE CONTENTS CAME OUT. THE STRIKER BRACKET THAT HOLDS THE GLOVE BOX SHUT BROKE OFF AT THE POINT WHERE ITS ATTACHED TO BOLTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490906January 3, 2013
FUEL/PROPULSION SYSTEM
CRACKED FUEL PUMP. GAS LEAKING. EXTREME FIRE HAZARD. THERE WAS NO SINGLE INCIDENT. IT'S MY UNDERSTANDING THERE WAS A RECALL FOR THESE FUEL PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490778January 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEAD GASKETS FAILED WITHOUT WARNING. THE DEALER STATED THAT ANTI-FREEZE LEAKED INTO THE MOTOR AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 92,000. UPDATED 02/20/13*LJ UPDATED 02/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490469December 29, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
NOTICED A STRONG SMELL OF GAS COMING FROM THE VEHICLE WHEN PARKED. HAD TO MOVE IT OUT OF GARAGE AS SMELL WAS EXTREMELY STRONG. TOOK CAR IN FOR SERVICE 8/25/12, FOUND THAT THE PLASTIC PART OF THE FUEL PUMP WAS CRACKED AND COST APPROXIMATELY $909 TO REPAIR. FIND OUT THERE IS A RECALL FOR THIS VERY SAME ISSUE (NHTSA CAMPAIGN ID NUMBER: 12V459000), AS WELL A CORRESPONDING RECALL FOR SAME ISSUE ON SELECT SUZUKI XL7 (NHTSA CAMPAIGN ID NUMBER:12V597000). I CONTACTED GM CUSTOMER ASSISTANCE BY PHONE (800-243-8872) TO FIND OUT IF MY VEHICLE WAS COVERED, WAS TOLD NO, ONLY BECAUSE IT WAS NOT ORIGINALLY TITLED IN ONE OF THE FOLLOWING STATES "ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ARIZONA, CALIFORNIA, NEVADA, AND TEXAS". WAS TOLD BY GM CUSTOMER ASSISTANCE THAT THEY WOULD CONTACT ME IF IT WAS DECIDED THAT MY VEHICLE WOULD BE COVERED. I HAVE NOT HEARD ANYTHING FROM THEM, I CAN PROVIDE A CASE # UPON REQUEST. WHAT DIFFERENCE DOES IT MAKE WHERE THE CAR WAS TITLED, DID NOT MY VEHICLE COME DOWN THE SAME ASSEMBLY LINE. SO IN EFFECT BECAUSE MY CAR IS NOT COVERED IT IS OK THAT THE FUEL PUMP CRACKED, AND HAD IT CAUGHT OR CAUSED A FIRE THAT WOULD BE OK AS WELL. WOULD LIKE SOME ASSISTANCE TO GET GM TO ACKNOWLEDGE THAT THIS IS THE SAME ISSUE, NOT PENALIZE ME BECAUSE I LIVE IN OHIO AND REIMBURSE ME THE COST FOR THE REPAIR $909. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490295December 28, 2012
STEERING
THE STEERING WHEEL WILL "STICK" WHEN TRAVELING IN A STRAIGHT LINE. WHEN YOU GO TO MAKE A SLIGHT CORRECTION, IT WILL TAKE EXTRA EFFORT TO MOVE THE WHEEL DUE TO THIS "STICKING". THIS IS THE THIRD TIME I HAVE TAKEN IT TO THE DEALER. THE FIRST TIME WAS CORRECTED BY REPLACING THE STEERING GEAR. SECOND TIME WAS TO REPLACE THE REPLACEMENT STEERING GEAR DUE TO A CODE ERROR. IT IS NOW BACK INTO THE DEALER DUE TO THE SAME STICKING AGAIN. THIS HAPPENS USUALLY HAPPENS AT HIGHER HIGHWAY SPEEDS, BUT IT HAPPENED AT A LOWER SPEED (35 MPH) DURING A SNOW STORM AND CAUSED MY VEHICLE TO SLIDE SLIGHTLY SIDEWAYS. NO ACCIDENT OCCURRED, BUT I BELIEVE IT IS JUST A MATTER OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490312December 28, 2012
ELECTRICAL SYSTEM
WHILE SITTING STOPPED AT A TRAFFIC LIGHT YESTERDAY, MY BRAND NEW EQUINOX JUST TURNED OFF. A CO-WORKER WITH THE SAME CAR (DIFFERENT MODEL YEAR) MENTIONED THIS HAPPENED TO HER TWO WEEKS PRIOR TO IT HAPPENING TO ME. WHEN I WENT ONLINE TO RESEARCH THE ISSUE, I WAS ALARMED AFTER LOCATING MULTIPLE FORUMS WHERE EQUINOX OWNERS WERE HAVING THE SAME PROBLEM AND LOOKING FOR ANSWERS. THE CAR HAS BEEN SHUTTING OFF WITHOUT ANY WARNING, INCLUDING WHILE PEOPLE ARE DRIVING ON THE HIGHWAY. THIS OBVIOUSLY IS NOT AN ISOLATED ISSUE AS IT IS HAPPENING TO PEOPLE WITH VARIOUS MODEL YEARS, AND IT COULD POSE A SERIOUS PROBLEM ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490328December 28, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANICS ADVISED THE CONTACT THAT THE PLASTIC SUPPLY PORT ON THE FUEL PUMP WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT SHE WAS ADVISED BY THE DEALER AND THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490335December 28, 2012
AIR BAGS
MY 2008 CHEVY EQUINOX HAS HAD THE AIRBAG ERROR LIGHT ON THE CONSOLE INTERMITTENTLY ON FOR SEVERAL MONTHS. NOW IT IS JUST ON. PAID $124 TO HAVE IT LOOK AT THE DEALERSHIP I PURCHASED IT FROM, CURRENTLY HAS 55K MILES ON IT SO OUT OF WARRANTY. THE SAID THE SENSOR UNIT UNDER THE PASSENGER SEAT NEEDS TO BE REPLACED WHICH MEAN REPLACING THAT WHOLE SEAT CUSHION OVER $800, THE PART IS OVER $500. WITH THIS AIRBAG ERROR LIGHT ON THE AIRBAGS WILL NOT ACTIVATE ON IMPACT SO THIS IS A SAFETY RISK. WHY WOULD THIS NOT BE PART OF A RECALL SINCE I READ THE 2007S HAVE THE SAME PROBLEM. THERE HAS BEEN NO DAMAGE TO THAT SEAT, THIS IS FAULTY EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490401December 28, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE BEGAN TO SMELL GASOLINE. THE SMELL BECAME STRONGER AND AFTER TIME, BECAME NOTICEABLE OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A FUEL LINE WAS CRACKED. AFTER AN ONLINE SEARCH, THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 ( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490176December 27, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY WOULD BECOME FILLED WITH WATER, AFFECTING THE ILLUMINATION OF THE LIGHTS WHEN IN OPERATION. THE CONTACT WAS TOLD BY BOTH THE DEALER AND THE MANUFACTURER THAT IF HE ALLOWED THE VEHICLE TO RUN FOR SIX HOURS, THE WATER WOULD BURN FROM THE HEADLIGHT ASSEMBLY. THE CONTACT STATED THAT THE REMEDY THAT THE DEALER PROVIDED DID NOT SEEM TO CORRECT THE FAILURE. IN ADDITION, THE FAILURE WOULD RECUR WHENEVER IT WOULD RAIN OR WHEN THE VEHICLE WAS TAKEN THROUGH THE CAR WASH. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS NOT A REMEDY AVAILABLE FOR THE PARTICULAR FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 31,350. UPDATED 3/13/13 *CN THE CONSUMER HAS SINCE EXPERIENCED ANOTHER HEADLIGHT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490262December 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THERE WAS A STRONG GASOLINE FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490152December 26, 2012
AIR BAGS
I WAS STOPPED IN TRAFFIC WHEN A VEHICLE REAR ENDED MY VEHICLE WHILE TRAVELING AROUND 40-50 MPH AT THE TIME OF IMPACT. THE FORCE OF THE IMPACT PUSHED ME FORWARD INTO THE VEHICLE IN FRONT OF MINE CAUSING EXTENSIVE DAMAGE TO MY VEHICLE AND THE CAUSING VEHICLE AND MINOR DAMAGE TO THE VEHICLE IN FRONT OF MINE. THE IMPACT CAUSED THE AIRBAGS TO ACTIVATE WHICH PROMPTED ONSTAR TO COME ON. THE AIRBAGS NEVER ACTUALLY ACTIVATED. THE AMOUNT OF DAMAGE CAUSED BY THE CRASH WAS $17,000 TO REPAIR WHICH CAUSED THE VEHICLE TO BE TOTALED. THE AMOUNT OF DAMAGE UPON INSPECTION SHOWS THAT THE AIRBAGS SHOULD HAVE DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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