Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10483877November 9, 2012
SERVICE BRAKES
WHEN DRIVING MY VEHICLE AT SPEEDS OF 10-35MPH MY BRAKES LOCK UP AND MAKE A LOUD GRINDING NOISE. THE PEDAL PUSHES BACK AT ME AND IT IS DIFFICULT TO STOP. IT'S ALMOST AS IF THE VEHICLE IS TRYING TO ACCELERATE WHEN I'M TRYING TO STOP IT. THE PROBLEM EVENTUALLY FIXES ITSELF BY TURNING OFF ITS ABS SYSTEM... THE ABS AND TC LIGHTS COME ON AND THEN I DON'T HAVE ANOTHER PROBLEM UNTIL I HAVE TURNED OFF THE VEHICLE AND TURNED IT BACK ON AGAIN. IT HAPPENS EVERYTIME I GET IN MY CAR...AND SOMETIME DOES NOT CORRECT ITSELF UNTIL REACHING HIGHER SPEEDS. I HAVE HAD MANY OCCURRENCES WHEN I WAS ALMOST IN AN ACCIDENT BECAUSE OF THE INABILITY TO STOP. I HAVE CONTACTED GM AND MY LOCAL DEALER...IT WAS DIAGNOSED AS AN ABS MODULE THAT NEEDS REPLACING. ON THEIR OWN GM FORUMS THERE ARE HUNDREDS OF PEOPLE WITH THIS SAME PROBLEM (AMONG MANY OTHERS WITH THIS MODEL)...I GUESS SOMEONE WILL HAVE TO DIE BEFORE THEY RECALL THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483734November 8, 2012
FUEL/PROPULSION SYSTEM
PLASTIC PART ON FUEL PUMP MODULE CRACKED CAUSING FUEL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483677November 7, 2012
FUEL/PROPULSION SYSTEM
I SMELL A STRONG GAS SMELL...THERE IS A PUDDLE OF GAS UNDERTANK IN DRIVEWAY...I HAD IT LOOKED AT,AND IT'S THE HOSE AT THE TOP OF THE FUEL PUMP...IT'S CRACKED...CAN'T AFFORD TO FIX IT....ABOUT 1200.00...IT'S THE ONLY VEHICLE I HAVE...CALLED GM BUT NO HELP....IT'S NOT A RECALL,AND NOT GOING TO BE ONE....SO WHAT DO I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483399November 5, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT HE NOTICED THE SMELL OF GASOLINE FUEL WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY. UPON FURTHER INSPECTION, HE DISCOVERED THAT GASOLINE FUEL WAS LEAKING DOWN THE SIDE OF THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CONTACTED THE DEALER. THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,400. UPDATED 12/14/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483407November 5, 2012
FUEL/PROPULSION SYSTEM
I STARTED NOTICING A VERY STRONG GASOLINE ODOR INSIDE AND OUTSIDE MY CAR. EVEN AFTER THE CAR HAD BEEN SITTING IN MY DRIVEWAY OVERNIGHT, I COULD STILL SMELL GASOLINE OUTSIDE NEAR THE BACK OF THE CAR. I RESEARCHED THE SYMPTOMS ONLINE, AND DISCOVERED THAT GM HAS ISSUED A RECALL FOR THE SAME EXACT MODEL OF CAR WITH THE SAME EXACT SYMPTOMS. THE RECALL IS FOR REPLACEMENT OF THE FUEL PUMP. HOWEVER, THE RECALL IS ONLY BEING ISSUED IN A FEW STATES, NOT INCLUDING PENNSYLVANIA, WHERE I LIVE. I CONTACTED GM ABOUT THE PROBLEM, AND WAS TOLD THAT THERE IS A RECALL FOR THIS PROBLEM, BUT MY VIN IS NOT INCLUDED IN THE RECALL, AND MY WARRANTY IS EXPIRED. GM SUGGESTED I TAKE THE CAR TO A GM DEALERSHIP FOR A DIAGNOSIS OF THE PROBLEM. THE DEALERSHIP STATED THAT THERE WAS A PROBLEM WITH THE FUEL PUMP AND IT NEEDS TO BE REPLACED. THE DEALERSHIP ALSO STATED THAT THEY DISCUSSED THE PROBLEM WITH GM AND THEY OFFERED TO SPLIT THE COST 50/50 WITH ME. WITH THE 50% DISCOUNT, THE COST TO ME IS STILL NEARLY $500.00. THIS RESOLUTION IS UNACCEPTABLE TO ME. IF GM KNOWS THERE IS A MANUFACTURING PROBLEM WITH THE FUEL PUMP IN THEIR CARS, THEN THE RECALL SHOULD COVER THE ENTIRE COUNTRY, NOT JUST SPECIFIC AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483441November 5, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT STATED THAT SHE SHIFTED INTO PARK AND AS SHE EXITED THE VEHICLE, THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS KNOCKED TO THE GROUND BY THE VEHICLE AND SUSTAINED BRUISING TO THE RIBS. THE VEHICLE DID NOT CRASH INTO ANYTHING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10482776October 31, 2012
STRUCTURE:BODY
THE CAR LEAKS WITH WATER WHEN RAIN DUE TO IMPROPER SEALING AROUND ROOF OF CAR ON DRIVER AND PASSENGER SIDE DOOR OF THE VEHICLE. VEHICLE FLOODS WITH WATER WHEN RAINING OR GOING THROUGH CAR WASH. WATER RUNS DOWN THROUGH MOLDEN OF DOORS ONTO FLOOR UNDERNEATH BRAKE PEDAL AND GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482639October 30, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
STARTED SMELLING GAS IN THE GARAGE, THOUGH IT WAS LAWN MOWER, REMOVED IT, STILL SMELLED, PROGRESSIVELY GOT WORSE, SMELLED AROUND GAS TANK, AND CAUSED ME HEADACHES AND STARTED COMING INTO THE HOUSE. CAR ALSO STARTED HAVING PROBLEMS TURNING OVER (PROBABLY DUE TO GAS NOT GETTING TO ENGINE SO WELL). STARTED PARKING OUTSIDE AND CHECKING YOUR SITE FOR RECALL SINCE I HEARD ONE WAS OUT THERE FOR 2007 EQUINOX, BUT IT ENDED UP MY VIN # AND STATE ARE NOT INCLUDED. I CONTACTED GM AND THEY SET UP APPT. ON 10/29/12 TO EVALUATE AND I TOOK IT IN TO FIND OUT IT WAS THE EXACT ISSUE ON NHTSA CAMP. #12V459000 LISTED ON THIS SITE - WHICH WAS A CRACKED FUEL PUMP MODULE. GM CONTACTED LOCAL CHEVY DEALER FARRELL CHEVEROLET AND THEY WORKED OUT A 50% DISCOUNT ON THE REPAIR. I TOLD THE LADY AT GM THAT I WOULD ALSO ISSUE THIS COMPLAINT SO THAT ALL EQUINOX VEHICLES IN 2007 MIGHT GET INCLUDED IN THIS RECALL, SINCE I AM NOT THE ONLY ONE HAVING THIS PROBLEM AND POSSIBLY I COULD GET THE REST OF MY CHARGES RETURNED IF INCLUDED. THIS IS DEFINITELY A SAFETY ISSUE AND COULD HAVE TURNED OUT WORSE IF MY HOUSE BURNED DOWN OR SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482556October 29, 2012
ELECTRICAL SYSTEM, ENGINE
2006 EQUINOX LT I RECEIVE THE 30 DAY FACTORY WARRANTY I PURCHASED THE EXTENDED WARRANTY FROM CHRYSLER GROUP LLC I PURCHASED THE CAR 2-11-11 BEFORE THE 30 DAY WARRANTY WENT OUT I TOOK THE CAR IN FOR OVERHEATING ON FEB 8 GOT CAR BACK ON FEB 15, ON MARCH 11 TOOK THE CAR AGAIN FOR OVERHEATING RECEIVED CAR BACK ON MARCH 18, 4-27-11 TOOK THE CAR IN BECAUSE THE INSPECTION STICKER WAS 2010, ON MAY 03 TOOK THE CAR IN FOR OVERHEATING GOT CAR BACK ON MAY 10, TOOK CAR ON 8-22-11 FOR THE SAME PROBLEM OVERHEATING AS OF TODAY THE CAR HAS NOT BEEN LOOKED AT. THIS IS THE 4TH TIME I TOOK THE CAR TO GET SERVICED FOR THE SAME PROBLEM OVERHEATING TOOK THE CAR BACK 3/12 AND 5/12 FOR THE SAME ISSUES AND AS OF TODAY 10/29/12 THE SAME ISSUES I AM GETTING TIRED OF PAYING THE 100 DOLLAR DEDUCTIBLE FOR THE SAME PROBLEM. THEY HAVE REPLACED THE WIRES, THE FANS TWICE AND SENSORS AND THEN THE FANS IT IS TO MANY PROBLEMS THAT PEOPLE HAVING WITH THESE EQUINOX AND THE CUSTOMERS ARE UN HAPPY NOTHING IS GETTING DONE ABOUT THIS SOMETHING NEED TO HAPPEN PISSED CUSTOMER I WAS SOLD A LEMON WHAT ABOUT THE LEMON LAW IN TEXAS THIS NEED TO BE A RECALL AND GIVE US OUR MONEY BACK!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482563October 29, 2012
ENGINE AND ENGINE COOLING, VISIBILITY/WIPER
NO WARM AIR FROM DEFROSTER HEATER. THERMOSTAT REPLACED, PROBLEM NOT SOLVED. MECHANIC TOLD ME HEATER DOOR BLEND DOOR BROKEN. NO RECALLS, EVEN THOUGH COMMON PROBLEM. 2010 EQUINOX REPORTED SAME PROBLEM AND HAS RECALL. APPROX $ 1000 REPAIR AND DEFINITE SAFETY ISSUE. GM SHOULD RECALL 2006 EQUINOX ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482569October 29, 2012
ELECTRICAL SYSTEM
WHEN YOU TURN OFF CAR AND GO TO REMOVE THE KEYS THEY ARE STUCK IN THE IGNITION. YOU HAVE TO START THE CAR AGAIN AND USUALLY MOVE IT BEFORE YOU CAN REMOVE THE KEYS AND EVEN THEN IT USUALLY TAKES SEVERAL ATTEMPTS. THIS HAPPENS ABOUT ONE OUT OF EVERY FOUR TIMES I DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482087October 24, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE NEEDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CONTACTED THE DEALER HOWEVER, THE DEALER WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481396October 22, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE CONTACT LATER DISCOVERED THAT THE FUEL PUMP MODULE WAS LEAKING. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE IS 100,400 UPDATED 12/7/12 *CN UPDATED 12/17/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481384October 22, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A FUEL LEAK AND THE FUEL TANK NEEDED TO BE REMOVED IN ORDER TO DIAGNOSE THE FAILURE. AFTER INSPECTING THE FUEL TANK THE TECHNICIAN DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481450October 22, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE ODOR PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE ODOR WAS SO SEVERE THAT IT WOULD CAUSE THE CONTACT TO BECOME NAUSEOUS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS REPAIRED FOR THE MODULE KIT AND THE GASKET FOR THE FUEL TANK. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,506. THE CURRENT MILEAGE WAS APPROXIMATELY 95,256.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10481458October 22, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF GASOLINE INSIDE THE VEHICLE. THE CONTACT PURCHASED A NEW FUEL PUMP FROM AN INDEPENDENT MECHANIC AND REPLACED IT INDEPENDENTLY. SEVERAL MONTHS LATER, HE WAS ALERTED TO THE RECALL FOR NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CALLED THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE, AS HE DID NOT RESIDE IN ONE OF THE STATES LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481473October 22, 2012
FUEL/PROPULSION SYSTEM
IT IS A RECALL ON 2007 CHEVY EQUINOX FOR THE FUEL TANK LEAKING. I CALLED THE GM DEALERSHIP AND THEY ACT LIKE THEY HAVE NO IDEA WHAT I AM TALKING ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481468October 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE EGR VALVE THAT WAS OFFERED BY THE MANUFACTURER WOULD NOT FIT SECURELY ON THE VEHICLE. AN AUTHORIZED DEALER WAS CONTACTED IN REGARD TO THE ISSUE AND THE CONTACT WAS ADVISED TO PURCHASE THE PART ELSEWHERE. THE MANUFACTURER WAS ALSO CONTACTED WHO ADVISED THAT THE PART WAS PREVIOUSLY RECALLED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480984October 18, 2012
FUEL/PROPULSION SYSTEM
I STARTED SMELL FUEL AND AROUND 10/04/2012 I NOTICE IT WAS LEAKING FUEL AROUND THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481058October 18, 2012
FUEL/PROPULSION SYSTEM
I HAVE NOTICED THAT FINALLY THERE IS A RECALL . I AM SADDENED TO SEE THAT UNFORTUNATELY THIS RECALL IS NOT INCLUDED IN FLORIDA. I JUST NEVER KNEW THAT A BIG COMPANY WOULD NOT CARE FOR THE SAFETY OF THE DRIVERS AND PASSENGERS! I DO NOT HAVE THE MONEY TO FIX IT, AND I AM SCARED THAT SOMETHING BAD WILL HAPPEN WHILE I AM DRIVING IT IN WITH CHILDREN. I DON'T UNDERSTAND WHY MY CAR IS NOT BEING RECALLED. I FEEL IT IS UNFAIR TO ONLY RECALL CERTAIN STATES WHEN THERE ARE OTHERS LIKE ME IN FLORIDA WITH THIS SERIOUS PROBLEM. THIS PROBLEM IS VERY SERIOUS, IT LEAKS GASOLINE!!!.PEOPLES LIVES ARE AT RISK! WILL GM CARE WHEN SOMEONE DIES HERE IN FLORIDA!. WHEN I HEARD ABOUT THE RECALL I WAS SO HAPPY, THEN CALLED GM, ONLY TO BE TOLD I AM NOT IN THE STATE FOR THE RECALL, WHICH IS SO UNFAIR!!!!!!. I WAS ALSO TOLD IF I FELT IT WAS SERIOUS, AND SCARED THAT I SHOULD GET IT FIXED AND THAT THEY WOULD REIMBURSE ME IF THE RECALL EVENTUALLY AFFECTS MY VEHICLE. I JUST FELT THE SAME COLD SHOULDER I RECEIVED WHEN I COMPLAINED TO GM ABOUT MY PASSENGER AIRBAG! . IF SOMETHING HAPPENS BECAUSE OF THIS IT WOULD BE PRETTY SAD THAT THEY COULD HAVE HELPED PEOPLE LIKE ME AND MY FAMILY. I FEEL LIKE I NEED TO LET YOU KNOW THIS IS SO SERIOUS. I DON'T WANT TO HAVE TO HIRE A LAWYER, CALL THE NEWS, JUST FOR GM TO DO WHAT IS THE RIGHT THING TO DO FOR OTHER STATES, LIKE FLORIDA! I PRAY NOTHING BAD HAPPENS AND THAT IT SHOULD NOT BE ONLY A FEW STATES, IT SHOULD BE THE ALL VEHICLES WITH THE PROBLEM FOR THE RECALL, AND FLORIDA IS A VERY WARM STATE. PLEASE THANK YOU FOR LISTENING AND I DO HOPE THAT ALL THE OTHER PEOPLE LIKE MYSELF GET THIS PROBLEM RESOLVED FROM GM, FOR THE SAFETY OF US AND ALL OTHER DRIVERS IN CASE OF A SERIOUS ACCIDENT! THEY SHOULD NOT WAIT FOR US IN FLORIDA BEFORE ITS TO LATE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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