Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10500072February 25, 2013
FUEL/PROPULSION SYSTEM
ON 7 FEB. 2013 I TOOK MY VEHICLE INTO MY LOCAL CHEVY DEALER TO HAVE IT CHECKED OUT AS THERE WAS A CONSTANT SMELL OF FUEL. I WAS INFORMED THAT THE FUEL TANK WOULD NEED TO BE DROPPED TO LOCATE THE CAUSE OF THE FUEL LEAK THOUGH THERE WAS NO VISIBLE SIGN OF LEAKING FUEL. I WAS INFORMED THAT THE FUEL MODULE THAT SET ABOVE THE FUEL TANK HAD CRACKED AND WAS CAUSING THE SMELL/LEAK. I WAS INFOMED THAT TO REPAIR THE ISSUE IT WOULD COST ME OVER $1200.00 TO REPAIR. I CONTACTED GM AND WAS INFORMED THAT MY VEHICLE WAS NOT INVOLVED IN THE CURRENT RECALL THAT IS ONGOING IN FOUR OTHER STATES. I INQUIRED AS TO WHY AND WAS INFORMED THAT MY VEHICLE WAS NOT REGISTERED NOR DID I RESIDE IN ONE OF THE STATES AND THERE WAS NOTHING THEY COULD DO. I INFORMED GM THAT IT SHOULD NOT MATTER AS TO WERE I LIVED THAT THEY SHOULD RECALL ALL EQUINOX AS THIS IS A SAFETY ISSUE THAT SHOULD BE CORRECTED. I WAS GIVEN REFERENCE # FROM GM IN CASE THERE IS A DECISION TO RECALL THE EQUINOX FOR THIS PROBLEM. AS OTHER COMPLAINTS HAVE STATED IT SHOULD NOT MATTER WERE THE VEHICLE IS REGISTERED IF THERE IS THIS TYPE OF PROBLEM IT SHOULD BE FIXED BY GM AT NO COST TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499663February 22, 2013
FUEL/PROPULSION SYSTEM
I KEPT SMELLING A STRONG ODOR OF GASOLINE AND EVEN WHEN PEOPLE WOULD JUST WALK BY MY VEHICLE THE COULD SMELL IT. I LOOKED ONLINE TO SEE IF THERE WAS A SAFETY PROBLEM LIKE THIS AND THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS VERY SAME PROBLEM. I CALLED TRYING TO GET IT FIXED WITHOUT ME HAVING TO PAY FOR IT BUT THEY SAID MY VIN NUMBER WAS NOT ONE THAT WAS RECALLED. I HAD TO GET IT FIXED BECUASE I WAS A SAFETY HAZARD. IT COST ME $790 AND I AM A SINGLE MOTHER AND CAN'T AFFORD TO PAY FOR IT MYSELF. I THINK IT IS ONLY RIGHT THAT I BE REIMBURSED FOR MY COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499668February 22, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 121,000 AND THE CURRENT MILEAGE WAS 122,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499684February 22, 2013
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE CAMSHAFT ACTUATOR NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 47,000. UPDATED 03/20/13*LJ UPDATED 04/02/13*LJ UPDATED 04/19/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499718February 22, 2013
CHILD SEAT, CHILD SEAT:HARNESS/CROTCH BUCKLE
THE CROTCH BUCKLE ON MY CHILD'S CAR SEAT GETS STUCK AT TIMES WHICH MAKES IT NEARLY IMPOSSIBLE TO GET MY SON OUT. IT'S HAPPENED SEVERAL TIMES AND THERE DOESN'T SEEM TO BE ANY REASON TO WHY OR WHEN IT HAPPENS. IN ORDER TO GET THE BUCKLE TO RELEASE I HAVE TO USE SO MUCH FORCE THAT IT HURTS ME AND I FEAR THAT EVENTUALLY I WILL NOT BE ABLE TO UNLATCH IT AND I WILL HAVE TO CUT MY SON OUT. I ALSO WORRY THAT THIS WILL HAPPEN DURING AN EMERGENCY. I HAVE NOTIFIED THE MANUFACTURER BUT HAVE NOT RECEIVED A REPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499726February 22, 2013
POWER TRAIN
I HEARD A RATTLING COMING FROM UNDER THE CAR, SO I TOOK IT MY REPAIR SHOP. HE SAID IT WAS A BROKEN CARRIER BEARING, AND ORDERED THE PART. SAID IT WOULD BE $550 FOR PARTS AND LABOR. THE NEXT DAY HE CALLED AND SAID HE WOULDN'T BE ABLE TO REPLACE JUST THE ONE PART, BUT THAT THE ENTIRE DRIVE SHAFT MIGHT HAVE TO BE REPLACED, FOR AROUND $1200. VERY CONSISTENT WITH OTHER OWNERS' ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499738February 22, 2013
ENGINE, POWER TRAIN
ON 18 DEC 2012 THE CAR LUNGED FORWARD WHILE EXITING A PARKING LOT. TEN MINUTES LATER THE CAR LOST ALL POWER ON A BUSY HIGHWAY. I COULD NOT STEER THE CAR TO THE SHOULDER OF THE ROAD. . . . THE CAR WAS DEAD. POLICE ARRIVED TO WARN ME OF BEING IN A VERY DANGEROUS SPOT. I WAS TOWED BY AAA TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. SERVICE AT THE DEALERSHIP = OIL/FILTER CHANGE. ODOMETER - 9778. THE OLD PROBLEM RECURRED TODAY 22 FEB 2013. ODOMETER 10329 SLUGGISHNESS, SLOW RESPONSE TO ACCELERATION, DIED TWICE IN REVERSE, AND GENERAL UNDEPENDABLE. I'M AFRAID TO DRIVE THE CAR. IT IS A HAZARD ON THE ROAD. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499142February 20, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 CHEVY EQUINOX. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION FAILURE. *SMD THE CONSUMER STATED ON TWO OCCASION, THE AUTOMATIC TRANSMISSION FAILED TO RE-ENGAGE WHILE MAKING A SLOW ROLLING TURN FROM A CENTER TURNING LANE INTO A DRIVEWAY. IN BOTH SITUATION, THE ENGINE CONTINUED TO OPERATE NORMALLY, BUT THE TRANSMISSION DID NOT ENGAGE LEAVING THE VEHICLE STALLED IN THE PATH OF ONCOMING TRAFFIC. IN EACH SITUATION, THE VEHICLE NEED TO BE PLACED IN PARK, SHUT OF AND THEN RE-STARTED IN ORDER FOR THE VEHICLE TO MOVE OUT OF THE TRAFFIC LANE. THE FIRST INCIDENT HAPPENED IN SEPTEMBER 2012 AND THE SECOND OCCURRENCE HAPPENED ON FEBRUARY 6, 2013. THE DEALER EXAMINED AND TESTED THE VEHICLE AND FOUND NO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498539February 18, 2013
ENGINE
PURCHASED THIS 2011 EQUINOX LT 4 CY ON 4/25/2011. AFTER A FEW MONTHS IT STARTED HESITATING AND STALLING AND A CHECK ENGINE CODE P0011. SO ON 7/15/2011 I TOOK IT TO THE DEALER AND THEY REPLACED THE INTAKE CAM SOLENOID AND OIL. SEEMED BETTER BUT STILL HESITATED ONCE IN A WHILE SO I BROUGHT BACK ON 9/27/2011 AND THE DEALER SAID THEY COULD NOT DUPLICATE.WE LIVED WITH THE HESITATION UNTIL 2/11/2013 WHEN IT STARTING RUNNING BAD AND STALLED A COUPLE TIMES AND THE CHECK ENGINE LIGHT CAME ON WITH A P0011 CODE AGAIN. THIS TIME I TOOK IT TO ANOTHER DEALERSHIP BECAUSE IT WAS CLOSER AND THEY TEST BOTH ACTUATOR SOLENOIDS AND AT THE TIME OF THE TEST THEY WHERE BOTH WORKING. THEY CHECKED THE DEBRIS SCREENS AND THERE WAS NO DEBRIS TO AFFECT THE OPERATION OF THE ACTUATOR. SO WITH NO OTHER INFORMATION ABOUT THE PROBLEM THEY SAID THE OIL WAS DIRTY, EVEN THOUGH THE OIL HAD LESS THAN 2500 MILES AND THE COMPUTER LIFE OIL SENSOR SAID I WAS AT 64%. AND THEY STATED THAT THE OIL DID NOT READ ON THE DIP STICK. MY SUV WITH 24K MILES AND LESS THAN 2500 MILES ON SINCE A OIL CHANGE HAD BURNED OVER A QUART AND A HALF OF OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498478February 18, 2013
AIR BAGS
SERVICE AIRBAG LIGHTS UP IN THE DASH AND THE PASSENGER SIDE AIRBAG LIGHT GOES OFF. I HAVE TAKEN IT TO THE DEALERSHIP AND HAVE GOTTEN NO SATISFACTION. I WAS TOLD SINCE IT GOES BACK OFF AFTER A WHILE I HAVE TO WAIT UNTIL IT STAYS ON TO KNOW EXACTLY WHICH SENSOR HAS WENT BAD BECAUSE IT IS AN OUT OF POCKET EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498349February 16, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
I AM HAVING ACCELERATION HESITATION ISSUES DURING TRAFFIC WHICH CAUSES A TRANSMISSION TO MISFIRE AND STALL OUT DURING TRAFFIC. I AM CURRENTLY FIGHTING WITH CHEVY DEALERSHIP IN TURNERSVILLE NJ TO FIX THIS ISSUES SINCE CHEVY EQUINOX 2008 HAS OVER 39 RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498215February 15, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND THEN DEPRESSING THE BRAKES, THE PEDAL WOULD GO TRAVEL TO THE FLOORBOARD ABNORMALLY AND WITHOUT WARNING. IN ORDER TO STOP THE VEHICLE THE CONTACT WOULD HAVE TO APPLY THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER AND AFTER TEST DRIVING THE VEHICLE THEY WERE UNABLE TO FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 34,214. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497834February 12, 2013
SUSPENSION, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
MY REMOTE WOULD NOT LOCK THE DOORS. REPLACED BATTERIES. IT WOULD LOCK AND UNLOCK ONCE. THEN NOTHING. FUSE BLOWN. REPLACE FUSE. WORK ONCE, BLOW FUSE. TOOK TO DEALER AFTER 3 MONTHS OF NOT BEING ABLE TO ACCESS MY TRUNK SPACE, YOU CAN'T OPEN FROM INSIDE OR OUTSIDE WITHOUT REMOTE. A WIRE INSIDE THE PASSENGER DOOR HAD SOMEHOW BEEN SEVERED??? HOW DOES THAT HAPPEN. $685 TO FIX.... NEXT HUGE ISSUE: DRIVING DOWN ROAD.. FRONT END GONE???? STRUTS, LINKS...$1100 CAR WON'T START ...HAVE TO GIVE IT GAS, SEEN A LOT OF THESE WITH NO IDEA WHAT'S WRONG. WELL DEALERSHIP SAYS ITS FUEL PRESSURE SENDING UNIT, BAD INJECTORS... GRAND TOTAL TO FIX $2000.. IN WHAT WORLD SHOULD A VEHICLE THAT DOES NOT EVEN 100K MILES ON IT HAVE SO MANY COSTLY FIXES......I LOOKED ON HERE TO SEE IF ANYONE ELSE IS HAVING THE STARTING ISSUE.. SEEMS TO BE A LOT OF PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497859February 12, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE BUT THERE WERE NO SIGNS OF A LEAK. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,907. UPDATED 03/26/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497939February 12, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE MECHANIC NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/13/13*LJ UPDATED 04/23/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497943February 12, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT HAD TO CONTINUOUSLY DEPRESS THE ACCELERATED PEDAL TO START THE VEHICLE, CAUSING THE ENGINE TO FLOOD. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE DEALER WAS UNABLE TO IDENTIFY THE ISSUE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497707February 11, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP FAILED TO ILLUMINATE DESPITE THE FACT THAT THE PASSENGER'S SEAT WAS OCCUPIED. ALSO, THE CONTACT STATED THAT THE FUEL GAUGE WOULD OFTEN SURPASS THE FULL OR EMPTY MARK ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG MODULE AND INSTRUMENT PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497582February 9, 2013
FUEL/PROPULSION SYSTEM
MY CAR STARTED TO SMELL LIKE GASOLINE INSIDE THE VEHICLE. I TOOK IT THE SHOP AND THEY TOLD ME THE GAS TANK HAD SPLIT INTO TWO. AFTER THEY TOOK THE TANK APART THEY ALSO NOTICED THE FUEL PUMP HAD STOPPED WORKING. I HAVE FOUND A RECALL FOR THIS PROBLEM IN THE EQUINOX'S ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ARIZONA, CALIFORNIA, NEVADA, AND TEXAS BUT MINE WAS MADE IN CANADA AND SOLD IN OHIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496834February 8, 2013
POWER TRAIN
WHILE DRIVING AT 50 MPH, THE CHECK STABILIZATION SYSTEM LIGHT CAME ON. NEXT, THE ENGINE CUT POWER WITHOUT WARNING. I HAD THE CAR TOWED TO THE DEALERSHIP AND I WAS TOLD THE CAR NEEDS A NEW THROTTLE BODY. HOWEVER, THE PART IS BACK ORDERED AND NOBODY CAN TELL ME WHEN IT WILL BE AVAILABLE. APPARENTLY THERE IS A NATIONAL SHORTAGE. I WAS JUST FORTUNATE THAT ANOTHER CAR WAS NOT BEHIND ME WHEN THE ENGINE CUT POWER. I HAVE CALLED GM ABOUT THIS ISSUE. MY CONCERN IS THAT THIS WILL HAPPEN AGAIN EVEN IF I REPLACE THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496859February 8, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE AND THE STABILITY LIGHTS ILLUMINATED FOLLOWED BY A DINGING NOISE. THE VEHICLE SLOWED TO 20 MPH AND THEN STALLED. THE VEHICLE WAS MERGED TO THE SHOULDER AND WAS RESTARTED AFTER FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER ON MORE THAN ONE OCCASION WHO STATED THAT THE FUEL PUMP AND THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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