Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11704417December 11, 2025
FUEL/PROPULSION SYSTEM
Fuel pump located in the fuel tank, known recall on other equinoxes of this year and model but not all are covered but it is affecting more than what they are willing to cover putting my safety and other drivers safety at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704396December 11, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I placed my foot on the brake to start my vehicle and when I pushed the start button my brake pedal went to the floor and warning came up stating brake failure ect. I contacted the dealership and was told to drive it to them so the could put it on the scope and tell me if it is safe to drive. I did and then was told it was a master brake cylinder failure and not safe to drive. In researching this is a know failure by gm service notice N252494220
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703653December 8, 2025
AIR BAGS, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Forward collision system dint notify of an object infront , also breaks locked up when used .Air bags didn’t go off while a forward collision with a bus happened
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11703718December 8, 2025
ENGINE
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle lost power. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The contact waited thirty minutes, and the vehicle started to operate as intended. The contact stated that the failure had occurred on several different occasions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702890December 4, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My 2013 Chevrolet Equinox (~132,000 miles) has a serious and unsafe oil consumption problem. I had a full oil change, and only two weeks later the dipstick was completely dry. The vehicle provided no warning lights, no low-oil indication, and the GM Oil Life Monitoring System gave an inaccurate reading, failing to alert me to the critically low oil level. On November 25, 2025, while stopped with my foot firmly on the brake, the vehicle began constantly jumping and jerking forward as if it was trying to move on its own. During driving, I also began hearing a loud crunching, metal-on-metal noise whenever I accelerated or drove under 50 mph. Because these symptoms started suddenly and were severe, I took the vehicle to my mechanic the same day. On November 26, 2025, the mechanic confirmed that the engine had suffered major internal damage due to running with almost no oil. The timing chain and VVT components needed to be replaced. The mechanic confirmed that oil starvation caused this failure despite a recent oil change, and the inaccurate oil life monitoring system contributed to the hazard by failing to alert me to the critically low oil. This defect presents a significant safety hazard, as the vehicle can jerk unexpectedly, stall, lose power, or suffer sudden engine failure while driving, all without warning. I have since learned that excessive oil consumption and inaccurate oil life readings are widespread in GM 2.4L Ecotec engines. I am requesting that NHTSA investigate this safety-related defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703026December 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Chevrolet Equinox. The contact stated that two weeks after the vehicle was purchased, while the vehicle was being serviced, the contact was informed that the engine was very low on oil. The contact stated there was no warning light illuminated. The contact stated that an oil change was performed on the vehicle. Two weeks later, the contact took the vehicle back to be checked and was informed that the engine was consuming an excessive amount of engine oil. However, no cause for the failure was found. No warning lights were illuminated. The contact had to check the oil level weekly. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703044December 4, 2025
FUEL/PROPULSION SYSTEM
Vehicle chocks when starting, once started the vehicle begins to smell of gas. There is a leak on the underside of the vehicle which also smells of gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703120December 4, 2025
STEERING, SUSPENSION
ABS stabilizer light on dash shows ABS malfunction.took it to certified mechanic to check the problem and was told the system had to be replaced at the cost of $4000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702827December 3, 2025
SERVICE BRAKES, ENGINE
Vehicle displayed reduced engine power, check engine light, and service brake assist all at the same time. Brake pedal wouldn't move leaving me without brakes. Coasted to stop and shut off car. Brake did not release and now engine won't start. Informed brake vacuum booster pump is problem and ruined motor now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702375December 1, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving today at about 21 mph, when a warning came on that my car had brake assist failure. It said the speed would be limited and to break hard to enable the car to stop.. I was able to get to a parking lot safely, but my car did not break at the stoplight and went straight through. Luckily there was no one coming.. my car is at the dealership now and they are finding no issue and nothing showed up on my Chevy app. From the articles I have read it said this issue is something that happens on cars that do not have super drive. I drive a 2005 Chevy equinox RS with super Dr. so clearly the brake problem is happening on this vehicle as well.. it took all my strength to get the vehicle to stop.. I called OnStar and was going to have it towed and turned the car off. Once the car came back on all of the warning lights were gone, and then the car drove fine.. I got lucky today, but this is an issue that still needs to be addressed.. The issue was supposed to be taken care of in 2024. I just purchased my 2005 in September and I have 3100 miles on the car.. I was driving in a rural area with many hills and was scared to death. I had to keep my foot all the way on the brakes the entire time to keep myself at a slow speed..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702156November 30, 2025
ELECTRICAL SYSTEM
On November 30, 2025, while driving my 2025 Chevy Equinox EV LS, the vehicle displayed a “Service High Voltage System” warning message on the center screen indicating an issue with the vehicle’s high‑voltage electrical system and that some driving and/or charging functionality may not be available. The high‑voltage battery and related components are still in the vehicle and available for inspection upon request. This fault could cause sudden loss or limitation of driving or charging capability, which may increase the risk of being stranded in traffic or in unsafe locations. Beginning in the first week of November 2025, the myChevrolet app has continuously shown a “Lithium‑Ion Battery – Schedule Service Now” alert under Diagnostics, even though no corresponding warning appeared in the vehicle until November 30. I presented the in‑app lithium‑ion battery warning to the Chevrolet dealer earlier in November; they declined to act on it, stated they do not rely on the app, and asked me to reschedule and return later, so the issue has not yet been reproduced or confirmed by a dealer or independent shop. The vehicle has not been inspected by the manufacturer, police, insurance, or others specifically for this high‑voltage/battery issue. The only prior symptoms were the persistent lithium‑ion battery service notification in the myChevrolet app since early November and, as of November 30, the in‑vehicle “Service High Voltage System” warning message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702014November 29, 2025
EXTERIOR LIGHTING
The headlights are recessed. When driving in the snow they catch the snow and block the light from coming out. I was driving home last night in a snow storm and couldn’t see very far ahead of me because my headlights were packed full of snow. The LED lights don’t produce heat to melt the snow, and there’s nowhere for the snow to fall out from so the snow and road grime just keeps getting packed into the recessed light. Very poor design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701969November 29, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
At 5 am in the morning the car suddenly failed and indicated it was an engine or transmission failure in the middle of a four lane major intersection in a downtown area. It was dangerous due to the darkness, and poor visibility. I had to abandon the vehicle as it was dangerous to stay with it while waiting for police. I could have been injured (as could others) due to its sudden failure in the intersection of a busy roadway. Chevrolet dealership states it is the fuel pump driver module. The car is currently at the dealership for repair. There were no warning lamps, messages or other symptoms of the problem prior to the failure until the car suddenly lost power. Once it lost power the engine light lit up and shortly after I had exited the vehicle, I began receiving messages from "On Star" telling me that there were engine or transmission problems. Meanwhile I stood in the pouring rain in an unsafe neighborhood, leaning out into traffic to try and stop cars from running head on into my car for over 30 minutes waiting for police.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701827November 27, 2025
VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Having issues with the windshield wipers clearing rain when driving and multiple camera malfunctions that I have an appointment to have both checked on 12/2. Wiper stops more than 4 inches from the edge of the window which I could probably just deal with, but when driving it pulls water anywhere from 3-8 inches further across the windshield making it very hard to see when it rains harder or you drive faster. I have owned more than 15 vehicles and never experienced anything making it difficult to see during inclement weather. The other issue is the cameras when backing up or going forward will malfunction for a day or two, then be good for a few weeks and malfunctions again sporadically. Have video of windshield wipers clearing rain issues, but it won’t let me submit, so if you want I can email. Pictures don’t show issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701736November 26, 2025
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701750November 26, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automated emergency braking system triggered when nothing was in front of the car. It suddenly stopped the vehicle for no reason and it almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701677November 26, 2025
VISIBILITY/WIPER
The dashboard causes a serious glare that prevents visibility. GM has only offered a cheap dash mat as a fix and my local dealer says they don’t know anything about it. They should really replace the dash pad with the updated model and not just lay a piece of cheap carpet over the dashboard of my 50k dollar car. The attached photo dosent even do the problem justice. Due to the way camera lenses work it looks less severe in photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701067November 23, 2025
ELECTRICAL SYSTEM
Our OnStar Control Module on our 2025 Equinox started having connectivity issues. It failed to access apps and showed our location 100 miles from where we actually were, and drains the battery. We could not access OnStar to correct the issue. It continued to go off and on, until it completely failed. Researching this, hundreds of 2025 Equinox owners are experiencing the same issues. It is an extreme safety hazard as affected Control modules would send emergency personnel to an incorrect location in the driver is incapacitated in an accident. The module is constantly on back order for weeks. This needs to be looked at
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700994November 22, 2025
SERVICE BRAKES
The power brake booster failed suddenly causing the brake petal to become hard. Almost caused an accident as I suddenly lost the ability to brake. There was no warning prior to the failure. After the failure a service warning for brake assist appeared. The vehicle was been inspected by an auto service provider.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700867November 21, 2025
POWER TRAIN
My 2024 Equinox was returned to the dealership on approximately October 1, 2025, due to a check engine light related to the torque converter. I required a rental vehicle during this time. I picked up my vehicle on October 10, 2025, and all repairs were covered under my extended warranty. I was informed that my rental reimbursement would be issued once I submitted the required paperwork. My safety and the safety of my grandchildren were put at risk loss of power and control-stalling, in ability to accelerate in traffic, gear slippage and over heating Given the known history of torque converter issues in the Equinox—dating back as early as 2005—it is disheartening that GM continues to sell vehicles at premium prices while failing to properly support the customers who purchase them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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