Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11707575December 29, 2025
ENGINE
OIL CONSUMPTION. I HAVE ALREADY PAID $2,500 TO THE CHEVY DEALERSHIP WHERE I LIVE TO REPLACE THE TIMING CHAIN, AND IT'S DOING THE SAME THING AGAIN. I'M HAVING TO CONTINUOUSLY PUT UP TO THREE QUARTS OF OIL IN IT EVERY 2 TO 3 WEEKS. THE DEALERSHIP SAYS THERE IS NO BULLETIN ON MY VIN NUMBER. I'VE ONLY HAD THE CAR A YEAR AND A HALF AND BARELY PUT 4,000 MI ON IT. I PURCHASED THIS CAR FROM THE CHEVROLET DEALERSHIP. MY NEXT STEP IS TO SPEAK TO AN ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707454December 29, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormally strong fuel odor coming from the vents while driving 45 MPH. The check engine warning light was illuminated. The vehicle was taken to Advance Auto, where the contact was informed that there was a fuel leak, which could cause fire. The contact was advised to park the vehicle. The vehicle was taken to the dealer, where it was diagnosed that all four fuel injectors were leaking and required immediate attention. The contact was advised that the parts needed to be ordered to do the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 18V358000(Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707502December 29, 2025
ENGINE
The 2.4 liter engine in my car has had excessive oil consumption. now the engine oil is like peanut butter and the blow by out the oil fill is strong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707541December 29, 2025
ENGINE
Clogged PCV caused engine pressure resulting in failure of rear main seal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707602December 29, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle became completely disabled due to a sudden battery drain at approximately 5482 miles. I purchased the car with 2553 on it in May. The vehicle would not start a few times and had to be towed to the dealership on Friday Dec. 26, 2025. The dealer confirmed that the OnStar/telematics module is malfunctioning and continuously draining the battery. The defective module is on backorder with no estimated arrival date, leaving the vehicle unusable. They also do not know if they have a loaner for me. This creates a safety risk because the vehicle can become inoperable without warning, potentially stranding the driver. The issue has been reproduced and confirmed by the dealership. Prior to the failure, the OnStar system stopped functioning, but no warning lights appeared on the dashboard. My Chevy App stopped working 26 days ago as well. I now have a Loan payment to make for a car that isn't even working and brand new. Dealership doesn't know a timeframe either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707322December 28, 2025
UNKNOWN OR OTHER
I am submitting this complaint due to a serious mechanical failure involving the vehicle’s transmission system. The transmission developed a fluid leak that resulted in a sudden loss of proper hydraulic pressure, causing abrupt and unintended vehicle movement while driving. This malfunction created a hazardous driving condition and nearly caused an accident. Given that the vehicle has approximately 77,000 miles, this type of transmission failure is premature and raises concerns regarding a potential manufacturing or component defect. Immediate review and corrective action are requested due to the safety implications of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707351December 28, 2025
VISIBILITY/WIPER
excessive dashboard glare restricted clear vision of road and associated pedestrians and other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707269December 27, 2025
SERVICE BRAKES
Repaired a friend's vehicle that had a total brake failure. Vehicle only has 50k miles and no brake repair history. Blew all of the brake fluid out of the stainless braided line coming from master cylinder rear brake channel to abs module. Found the line coming from the front channel to master cylinder also starting to fray and come apart as well. Did not blow out yet. No evidence of brake lines rubbing on any components or that anything has been apart or touched before. Line looks to have failed from the inside out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706997December 25, 2025
VISIBILITY/WIPER
While driving with windshield wipers on, they suddenly stopped working. The wipers were stuck in position in the center of my windshield. Upon inspection, it appeared that one of the arms had become disconnected from the piece it was connected to. Snapped right off during unsafe driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707031December 25, 2025
EXTERIOR LIGHTING
While driving in snowy conditions the headlights become packed with snow and slush. Lights become dim and I’ve had to pull over in unsafe conditions to clear them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706994December 24, 2025
ENGINE
The 2.4L engine is experiencing significant issues, including power loss and rapid oil consumption. The power loss has been observed while driving on both expressways and city streets. The oil burning commenced less than a month after an oil change, resulting in an oil level of zero. This situation poses a risk of accidents and endangers the occupants of the vehicle. An independent service center has confirmed the problem. The center determined that a new engine is necessary as the issue cannot be resolved. There have been no inspections by manufacturers, law enforcement, or other relevant authorities. Additionally, there was no warning about the oil being low to the point of being absent from the engine. The code for the power failure, P0303, was obtained from the service center. It is imperative that this issue be addressed promptly. Either the engine should be recalled or the vehicle should be repaired. Otherwise, I will be compelled to purchase a new engine or a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706698December 23, 2025
POWER TRAIN, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706898December 23, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicle randomly turns off the foward collision system causing its supercruise system and adaptive cruise control to turn off while driving on the highway potentially causing and accident. I took it to the dealer in marlton NJ with the foward collision fault light on and they cant find anything wrong with the system as it resets itself after thr vehicle is turned off for two minutes. On our Facebook page I am not the only one who is experiencing this I will attach some documents of similar issues apparently GM has been aware of this for a while and no fix yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706886December 23, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I bought this vehicle brand new on January 18th 2025 and it has been into the dealership 3 times now for a backup camera malfunction. My rear traffic alert or any of my other safety features when backing up are not working. On several occasions the entire instrument display including my speedometer and everything has completely blacked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706630December 22, 2025
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at 65 MPH, the vehicle lost automotive power. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to Auto Zone, where it was diagnosed, and determined that the fuel pump control module needed to be replaced. The VIN was not included in NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that there were no recalls at the time of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706472December 22, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My Equinox EV telematics module does not work. Prevents the use of navigation features and Onstar navigation features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706384December 21, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
This complaint is to clarify and supplement a previous report. The issues began in August 2025, not September. Initially, the vehicle presented abnormal fuel range fluctuations, including while stationary, as well as intermittent “Key Missing” warnings while driving and display black spots. These issues were reported to dealerships and GM without resolution. Over time, the condition has progressively worsened, and additional symptoms have developed, including abnormal noises and, more recently, transmission hesitation during the initial gears, requiring me to reduce speed for the vehicle to respond properly. The escalation of these issues over time raises ongoing safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706231December 20, 2025
ENGINE
I just got this used car in seemingly great shape, was told it was garage kept and well cared for. Dealer had oil changed before I drove it off the lot. I only had it about one month, had driven about 1,000 miles so far, I check the oil, and dipstick was nearly dry. I threw oil in it and took it for an oil change just in case. No oil leaks, etc. No indication, no oil light, nothing to alert me to low oil level. I saw here on NHTSA that these cars burn through excessive amounts of oil, and I definitely saw that firsthand. I’m wondering why no recalls exist when this is a well-known issue with these cars, and so many of them are dead at 50-70k miles…? The last two cars I had (Ford Escapes), had over 218k or 185k miles and they were still drivable when I got a replacement vehicle. Now I buy this used Equinox with almost 70k miles and I’m wondering if it is going to break down within the first year. I expect I will be buying lots of oil and checking/changing it often. This is not just an inconvenience, it can cause major safety concerns! I will not be a repeat Chevy customer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706236December 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My 2015 Chevrolet Equinox has a cracked exhaust manifold, a known issue affecting many vehicles of this model. When using the heat or air conditioning, gas fumes enter the cabin, creating a serious risk of carbon monoxide exposure. I regularly transport my two young children in this vehicle, and we are forced to drive with the windows down in cold weather to reduce the risk. The vehicle also consumes oil and is still being financed. Despite the manufacturer being aware that this is a widespread problem, I am being quoted nearly $2,000 for the repair. This poses an immediate and serious threat to the health and safety of my children and myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706255December 20, 2025
UNKNOWN OR OTHER
I am the owner of a 2025 Chevrolet Equinox EV and have experienced ongoing and unresolved issues with the vehicle’s connectivity systems — including OnStar, internet access, GPS functionality, and over-the-air (OTA) updates. The problem first began in late July 2025, when I suddenly lost both internet connectivity and GPS navigation. During that episode, I was unable to use the OnStar system or navigation tools. Although the issue self-corrected after a few days, the instability raised concerns. The issue returned later in the year, and I visited my local Chevrolet dealer on November 24th, 2025, where a reset was attempted. While temporarily effective, the problem recurred. A follow-up service appointment on December 8th, 2025, confirmed that the Telematics Communication Control Module had failed — the same hardware component that controls OnStar access, vehicle geo-location, navigation, and software updates. At that time, I was informed by the service advisor that several other EVs were experiencing the same issue and that the replacement part was on national backorder, with some customers waiting more than two months. I was not given a clear estimate of when the part would arrive. This issue has effectively disabled: All OnStar connectivity (a paid subscription service), The vehicle’s ability to receive manufacturer-recommended OTA software updates, GPS navigation and location services, including vehicle tracking — a feature relied upon by my insurance company. Given the widespread nature of this issue, the lack of available parts, and the critical role of these systems in vehicle safety and functionality, I believe this constitutes a serious safety and consumer-protection concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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