Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10662857December 8, 2014
ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
MY 2008 EQUINOX HAS BEEN HAVING PROBLEMS WITH STARTING, IT'S FINE WHEN IT'S SAT OVER NIGHT HOURS BUT DURING THE DAY WHEN IT'S ONLY SAT A COUPLE OR A FEW HOURS IT WILL HESITATE AND I'VE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY KEPT SAYING NOTHING IS WRONG BUT IT CONTINUES TO DO IT, SO SOMETHING HAS TO BE WRONG AND THE PASSENGER FRONT WINDOW DOESN'T GO DOWN AND I HAD BEEN TAKING IT TO BE LOOKED AT FOR THE STARTING PROBLEM WAY BEFORE THE WARRANTY WAS UP AND I DON'T FEEL I SHOULD HAVE TO PAY TO HAVE THE PROBLEMS CORRECTED.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662632December 7, 2014
AIR BAGS
I PURCHASED A CAR FROM DRIVETIME, IN THE YEAR OF 2012, A 2006 CHEVY EQUINOX [AWD]. ON NOVEMBER 22, 2014, I WAS IN MY CAR AND ENTERING A BLINF CURVE, WHEN ANOTHER CAR CAME HEAD TO HEAD TOWARDS MY SUV. I TURNED TO THE RIGHT TO KEEP FROM GOING HEAD ON WITH THE CAR. THERE WAS A 6 FOOT DROP DITCH ON MY PASSENGER SIDE. I SWIRLED TO KEEP FROM GOING INTO THE DITCH AND HIT A TELEGRAM POLE INSTEAD. I DO NOT REMEMBER MUCH, BECAUSE I BLINK OUT FOR AT LEAST TEN MINUTES, MY NEPHEW SAID. IN THE COURSE OF THIS HIT AND RUN ACCIDENT, MY AIRBAGS DID NOT DEPLOY. I WAS RUSHED TO THE HOSPITAL BY AMBULANCE. AFTER I WAS RELEASED FROM THE HOSPITAL, I CALLED MY MECHANIC TO CHECK MY CAR TO SEE IF THE DAMAGES CAN BE FIXED WITHOUT USING MY INSURANCE. TO MY SHOCKED, HE EXPRESSED THAT MY AIRBAG WAS NEVER CONNECTED IN MY TRUCK. I CONTACTED DRIVETIME DEALERSHIP, THEY SAID IT WS EXPRESSED IN MY CONTRACT THAT THEY DID NOT WARRANT THE AIRBAG NEITHER DID THEY GUARANTEE THAT THE WORK. I ENTERED A PANIC PHASE, AND THE NIGHTMARES NEVER STOP. I ALMOST DIED BECAUSE THEY SOLD ME A TRUCK WITH DISCONNECTED AIRBAGS. I AM AFRAID TO DRIVE MY CAR, BECAUSE NEXT TIME I MIGHT NOT BE SO LUCKY. THE CAR IS IN THE SHOP, AND THEY ARE HARASSING ME TO PAY THE CAR NOT, AND WHEN WILL I GET THE CAR OUT OF THE SHOP. I ASKED THEM WILL THEY FIX THE AIRBAG, THEY SAID NO, AND IF I DO NOT PAY THE CAR NOTE THAT THEY WOULD REPOSSES MY CAR, AND IT WOULD EFFECT MY CREDIT. I AM AFRAID OF THIS CAR. II AM DISABLED AND I TRAVEL WITH A SERVICE DOG [GERMAN SHEPPARD]. SHE WAS HURT FOR A FEW DAYS, AFTER THE INCIDENCE. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10662534December 6, 2014
UNKNOWN OR OTHER
VEHICLE LOUDLY IDLES WHEN STARTING. WHEN STOPPED VEHICLE IDLES IN A JUMPING MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662580December 6, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER IS CURRENTLY BLOWING OUT COLD AIR. I HAVE TRIED EVERY SETTING TO TRY TO SEE IF ANY OF THE SETTINGS HELP BUT ALWAYS BLOWS OUT COOL/COLD AIR. ANOTHER COSTLY REPAIR TO ADD TO THIS VEHICLE. AVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, THE WORST CHEVY MODEL I HAVE EVER OWNED. HAVE HAD THIS VEHICLE FOR 16 MONTHS HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662317December 5, 2014
STEERING, ENGINE, ELECTRICAL SYSTEM
MY 2011 CHEVY EQUINOX STARTED HAVING TROUBLE WHEN STARTING THE ENGINE. I WOULD START THE CAR AND ALL MY EMERGENCY LIGHTS WOULD START FLASHING. EMERGENCY BLINKERS, AIRBAG SERVICE LIGHT, STABILITY TRACK AND CHECK ENGINE LIGHT. I WOULD START TO DRIVE AND THE CAR WOULD JUST STALL OUT. IF I AM DRIVING BELOW 10 MILES AN HOUR, THE CAR WILL TURN OFF. I WAS MAKING A LEFT TURN AND MY CAR STALLED OUT IN THE ONCOMING LANES ALMOST CAUSING AN ACCIDENT. I HAVE BEEN TRYING TO GET MY CAR SERVICED FOR A WHILE BUT ALL THE CHEVY DEALERSHIPS ARE BOOKED SOLID AROUND ME. READING THE OTHER REVIEWS IT LOOKS LIKE THIS IS A COMMON PROBLEM. I FEEL VERY UNSAFE DRIVING THIS VEHICLE AND FOR A CAR TO ONLY BE A COUPLE YEARS OLD, THIS SHOULD NOT BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662352December 5, 2014
AIR BAGS
AIRBAG WARNING LIGHT ON - TOOK TO DEALERSHIP YESTERDAY AND THEY FOUND THE FOLLOWING "B0074 & B0081 SET. DIAGNOSED AND FOUND PASSENGER PRESENCE MODULE INTERNALLY FAILED". THEY TOLD ME IT'S A 800+ REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662387December 5, 2014
ENGINE AND ENGINE COOLING
THE FAN IS MY CAR ONLY BLOWS OUT COLD AIR. NOT GREAT WHEN THE WEATHER IS 25 DEGREES AND SNOWING. REALLY GM, STEP UP TO THE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662113December 4, 2014
STRUCTURE:BODY
INTERIOR PLASTIC DOOR HANDLE MECHANISMS ARE BREAKING AND BROKEN. GIVEN THE FACT THAT WE CANNOT EXIT OUR VEHICLE, THIS WOULD STRIKE ME AS A HUGE SAFETY ISSUE! GIVEN THE FACT THAT 3 OUT OF 4 TOTAL HANDLES ARE NOW BROKEN, THIS IS OBVIOUSLY NOT JUST A ONE-TIME FLUKE. GM CUSTOMER CARE ON TWITTER REFUSES TO ACKNOWLEDGE SAFETY CONCERN EXISTS AND THE DEALERSHIP WANTS TO CHARGE $51 PLUS TAX MINIMAL FOR NEW PARTS ON A SAFETY-RELATED ITEM. AFTER ALL, IF THE IGNITION SWITCH FAILS AND YOU GET INTO A FIERY ACCIDENT, HOW ARE YOU SUPPOSED TO EXIT THE VEHICLE? THE AFFECTED INTERIOR DOOR HANDLES BROKEN THUSFAR ARE AS FOLLOWS: LF, LR, AND RF. MY BOYFRIEND HAS TAKEN AND POSTED TWO YOUTUBE VIDEOS DIRECTLY RELATED TO THIS SEVERE DEFECT. THE LINKS ARE (SEPARATED BY 10 ASTERISKS EACH): ********** HTTP://WWW.YOUTUBE.COM/WATCH?V=YBJ8CS5I3_W ********** HTTP://WWW.YOUTUBE.COM/WATCH?V=7WQ1XL1KXFY ********** THIS SHOULD NOT BE HAPPENING ON A 2008 MODEL YEAR VEHICLE AND THIS(IN MY OPINION) IS A HUGE SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662122December 4, 2014
FUEL SYSTEM, GASOLINE
MY 2008 CHEVY EQUINOX HAS A HEAVY GAS SMELL, THAT WHEN PARKED IN THE GARAGE, LEAVES A HEAVY ODOR OF GAS THROUGHOUT MY HOME... I HAVE SEEN THE 12190 GM RECALL FOR THIS ISSUE, BUT IT IS A 2008 NOT 2007 AS LISTED IN THE RECALL, YET IT IS A NEVADA VEHICLE AND THIS STATE IS ON THE RECALL LIST. IT SEEMS TO BE EXHIBITING THE SAME EXACT ISSUE..I AM WORRIED ABOUT THE SAFETY OF NOT ONLY MYSELF, BUT MY DAUGHTER AND OTHERS RIDING IN IT..PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662144December 4, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW DRIVER SIDE WORKING INTERMITTENTLY, PRESSED SWITCH TO LOWER WINDOW HEARD A POP AND DRIVERS SIDE HEADLIGHT WAS OUT WINDOW DID NOT GO DOWN WINDOW STILL WILL NOT GO DOWN AND THE DRIVER SIDE POWER MIRROR WILL NOT FUNCTION AS WELL DRIVERS SIDE HEADLIGHT HAS BEEN REPLACED 3 TIMES WITH IN 5 WEEKS WHEN YOU PRESS THE WINDOW DOWN BUTTON OR OPEN THE DOOR THE HEAD LIGHT WILL BLOW AND THE PASSENGER SIDE WINDOW IS WORKING INTERMITTENTLY AS WELL YOU HAVE TO OPEN THE DOOR TO PUT IT UP IF IT IS IN THE DOWN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662016December 3, 2014
ENGINE
WHILE DRIVING ON THE NJ TURNPIKE SOUTHBOUND FROM NJ TO VA MY 2010 CHEVY EQUINOX SUDDENLY STOPPED ACCELERATING! AFTER BARELY AVOIDING SEVERAL COLLISIONS, THE STABILITRAC LIGHT CAME ON, THE SERVICE ENGINE LIGHT CAME ON AND THEN THE REDUCED ENGINE POWER NOTIFICATION CAME ON. THE VEHICLE WOULD NOT ACCELERATE OVER 30MPH, THREATENED TO STALL REPEATEDLY AND WAS VIBRATING VIOLENTLY. LUCKILY I WAS ONLY ABOUT AN HOUR INTO MY TRIP (THE TEMPERATURE OUTSIDE WAS BELOW 30 DEGREES AND I HAD MY (XXX) YEAR OLD AND (XXX) YEAR OLD IN THE CAR!) AND WAS ABLE TO SLOWLY DRIVE THE CAR HOME AND HAVE IT TOWED THE NEXT DAY. I HAD TO REPLACE THE THROTTLE BODY AND THE INTAKE AND EXHAUST CELENOID ACTUATORS AT A TOTAL COST OF $644.05 *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661731December 1, 2014
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
ON OCTOBER 8,2014 [XXX] BEGAN TO DRIVE SUBJECT VEHICLE INTO OUR GARAGE SHE EXPERIENCED A SUDDEN SURGE AND THE VEHICLE ACCELERATED FORWARD VERY RAPIDLY. WITHIN A VERY SHORT TIME SHE HAD TRAVELED FORWARD APPROXIMATELY 18 FEET AND CRASHED INTO THE SHELF, IT WAS PUSHED INTO THE GARAGE WALL DAMAGING THE SHELF NUMEROUS ITEMS ON THE SHELF AND THE WALL BEHIND IT. BEHIND THE SHELF IS A WALL BETWEEN OUR GARAGE AND OUR KITCHEN. CABINETS AND A COUNTER TOP , INCLUDING A BACK SPLASH IN OUR KITCHEN. UPDATED 12/01/14*LJ UPDATED 02/10/15 *BF UPDATED 5/1/15 *JS UPDATED 9/7/2017*CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661449December 1, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AFTER THE REDUCE ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ECM FUSE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 1/13/15*CN UPDATED 01/15/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660580November 24, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE KEY CAME OUT OF THE IGNITION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 121,000. UPDATED 01/07/14*LJ THE CONSUMER STATED THE IGNITION WOULD LOCK MAKING IT DIFFICULT TO REMOVE THE KEY. THE PASSLOCK LIGHT WOULD STAY ON. THE CONSUMER OWNS 2 CHEVROLETS WITH THE SAME MALFUNCTION. AFTER HAVING THE VEHICLE REPAIRED THE FAILURE RECURRED. UPDATED 9/28/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660222November 22, 2014
ELECTRICAL SYSTEM
FOUND KEY WOULD NOT TURN PAST 'OFF' POSITION. AFTER WIGGLING KEY FINALLY TURNED ON AND WAS OK. AFTER A FEW DAYS FOUND KEY COULD BE REMOVED WHILE VEHICLE WAS RUNNING. SEVERAL DAYS LATER FOUND KEY WOULD NOT MOVE SWITCH TO FULL OFF POSITION. JUST FOUND THIS SITE AND SEE SEVERAL OTHER OWNERS WITH SIMILAR TROUBLES. LOOKS TO ME LIKE THESE SWITCHES ARE POORLY MANUFACTURED AND SHOULD BE REPLACE BY GM AT NO OR MINIMAL CHARGE TO OWNERS WHO TRUSTED THEY WERE PURCHASING A TOP NOTCH VEHICLE WITH A TRUST-WORTHY MANUFACTURER. MILEAGE AT FAILURE 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660001November 21, 2014
UNKNOWN OR OTHER
THE HEATER BLOWS COLD AIR AND AFTER HAVING MY '06 EQUINOX TO THE GM DEALERSHIP TWICE NOW (THEY SAID THEY FIXED WHAT THE BULLETIN NO.: 11135 SAID TO FIX) BUT THE PROBLEM STILL EXISTS AND THEY SAID IT'S GOING TO COST ME $1085 TO FIX IT. I SAY THAT GM NEEDS TO PAY FOR THIS...I'M NOT THE ONLY ONE WITH THE PROBLEM, THERE ARE HUNDREDS OF OTHERS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659803November 20, 2014
SEATS
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V447000 (SEATS) AND INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED FOR SEVERAL MONTHS AND THEY WERE NOT ABLE TO PROVIDE NEITHER AN INTERIM FIX NOR A REMEDY. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO A BOLT POTENTIALLY FRACTURING IF THE SEAT WAS MOVED OR ADJUSTED. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659876November 20, 2014
ELECTRICAL SYSTEM
THE KEY BECOMES VERY HOT IN THE IGNITION SWITCH, AFTER DRIVING A WHILE. WHEN, THE KEY IS REMOVED IT IS HOT TO THE TOUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659894November 20, 2014
AIR BAGS, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG ON PASSENGER SEAT WOULD WORK AND NOT WORK AND HAS NOW COMPLETELY STOPPED WORKING. DOOR LOCKS ON FRONT WILL NOT LOCK ELECTRONICALLY. HAVE TO MANUALLY LOCK THE FRONT DOORS AT ALL TIMES. STABILIZER TRACK STAYS OFF. USE TO COME AND NO AND NOW WILL NOT COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659428November 19, 2014
STRUCTURE:BODY
PAINTING FALLING OFF METAL ON PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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